*Review only for Online Delivery*Ordered on: Uber EatsComment: Not only did we have to wait 2 and a half hours for the food to be ready, our driver cancelled on us because Spur Rodeo is clearly not interested in their take-away customers (Interesting given that it’s Covid). It’s incredibly disappointing to know that Spur would package in such poor condition and send it out thinking that it might even slightly be remotely presentable, let alone edible. The food was completely cold and I wouldn’t be surprised if they cooked it on their kitchen floor.For future reference, spend that extra R10 to order from a different Spur because at least you’d be paying for a guarantee that your order won’t arrive cold and looking like it’s been torn up by dogs.
Food was good, nice play area for the kids, waiter was friendly. I would suggest lowering the music volume as it makes it a bit difficult to converse with your company at the table.
Kids always enjoy the play place. The monthly specials arent as popular/frequent as they used to be.
If I could discribe this spur in 3 words. Kind warm and friendly. They made me feel special and I I was only there to collect. Food was great, we really enjoyed it. Great atmosphere and great energy!
Quieter at nights. Nice staff
It was a good experience staff was great and friendly, and manager was very attentive. I would have giving 5 stars but when we arrived our table booking that we requested 2 weeks before the time was given to other customers when we arrived.They made arrangements for another table close to where we initially wanted but it was directly over the door, and we had quite a cold draft especially over the kiddies every time someone exited or entered the store, therefore booking and requesting a table closer to play area especially for the children was made ahead of time.
The food was good, prepared as requested. The lighting was dimmer than other Spurs, yet the atmosphere was pleasant. My wife liked the size, said it was cozy. Only gripe is a distant waitress, not very interactive.
I have not been at the Spur for more than a year . My visit was driven by my craving for the rib and chicken meal. First the ribs was cold and had to be warmed then the chicken was not cooked properly and was bloody close to the bone.The good service of the waitress and manager was wonderful but I will not be going a Spur soon. I really feel that Spur generally has lost their signature taste.
Good experience, staff was friendly and very helpful . Food was good and deserts were amazing.
I waited a while for my food but it was worth it... Waiter was very friendly.. Overall wonderful experience.
Was really good, my food was warm and fresh when it arrived, it was so much i could barely finish, the pic was what I had left
On entering, we were greeted and assisted and welcomed. We had a problem with our children birthday meals however Cecelia the manager was very friendly and helpful. She made our evening supper very special with her assistance and our waitor Marvelous was 5 star. Definitely a good family environment and the food was excellent.... 👌👌👌👌👌👌
Always love coming to this Spur, very friendly staff, food are excellent and always good service.
I would like to say thank you to Shanice for a wonderful Spur Service. Because of you my sons birthday was both fun and tummy filling🤗To Cecelia, thank you for the final touches and preventing me from panicking. The meals were fresh and exactly what I ordered. Im truly grateful Ladies.😘
Very friendly staff. Love them.
Very well designed for single and family eat out they have play station for the kids also so nice not forgetting delicious food made here
I havent been to Spur in a very long time and decided to take the family out for breakfast. OMW what a disaster. We waited nearly 2 hours for our food to arrive and when it did all our meat was basically raw. Sent it back to wait another 30 minutes for them to re grill the meat only to come back raw again. Never again. Spur is definitely not the same anymore. Never going back there again.
Delicious food. Friendly service. Great atmosphere ☺ worth the wait to get inside
Food was amazing but it was just a lot of waiting time
Very good and quick service and everything done with a smile and politeness will definitely be going back there.
Place was quite busy, had to wait for about 10 mins but then the food arrived fairly quick and was fresh and tasty
It was a very bad service i was served desert before ,and food came 30 minutes later never asked if I would like coffee or glass of water
What an amazing start to my day.Service was lovely (raeesa stemet)Food was cooked to perfectionMusic literally put me in the vibe to eat more lolAtmosphere pretty soothingCheck out this spur if u want to enjoy yourself
Waiters were excellent and quickFood was typical spur quality. Only drawback was it was exceptionally hot day and I needed a frozen drink. As they have virgin cocktails on the menu it wudve been perfect. But they had no stock of any cocktails and blender was broken. So have adequate stock for summer please. Other then that pleasant evening. Family restaurant.
Was hectic waited a bit long but given it was Iftaar I understood but the manager was very helpful in asking us
The Spur quality food was definitely not to standard. Disappointing.
Havent been going to Spur Claremont since before lockdown 2020, my family had some bad experience with the food back then, however we went there again today and my whole family was so surprised to see they totally improved from their service to their food, especially the manager Shanique, she went over above to get us a table and took our order herself. 5 stars to Spur Claremont and the manager, will definitely be going there more regularly. Thanks again Shanique
Food took almost an hour to come. And when it eventually did. It was ice cold. Turns out its been sitting on the pass waiting for my friends sandwich to toast but the pass wasnt hot enough to keep the food warm!🙄🤦🏾♀️
My food was served on a chipped platter & the waitron brought my food without cutlery. Other than that, the quality of the food was good & the service was acceptable.
Good service and spur food never disappointing whichever branch you go to.
One of the best Halal spurs in Cape Town, fantastic services, and Also never had any issues with the food services
We had boeka at Rodeo Spur on Saturday night.We got falooda, dates and samoosas (for free!) to break our fast.The dua and Athaan played when it was time to eat and there is a Jamaat Khana to make Salaah.There was also a Ramadaan special available.I reallllllllly appreciate how accommodating they are and the food was amazing!! Definitely recommend.
The staff on the floor as well as the kitchen makes a lot of noise, resulting in a bad dining experience. Im a big supporter of Spur and try to visit different branches often. This one definitely falls in my bottom 5
Was there last night hour early(5pm) with kids that were fasting whole day apparently no booking of tables but yet tables were booked we only go in at 7pm...service ok the steaks were horrible well done steak made medium and medium steaks basically still alive...you guys really need to vang tips from Kenilworth and vangates spur as their food and service are worlds apart from yours wont be returning manager clearly doesnt know whats going on in that restaurant
The food is good but the reception by staff and supervisor I found this evening, leaves a lot to be desired. The guy serving me was however a great guy.
Great service, quality food & great atmosphere
The service was great. And enough spacing as per Covid Regulations
Thee only Spur that gives excellent customer services and the managers on duty this morning I thank you for your excellent services and checking in with us regularly . Great team wrk Rodeo Spur and not forgetting the food. They never disappoint
Was a great experience did not wait long for food and the staff member blessing was very friendly💯
Was at spur for breakfast. Sunny side up medium eggs perfect, steak perfect, mushrooms perfect. Sausage is...okay. service was great. Price is worth it although itll probably be some before I can afford them again but I look forward to it . Best spur Ive ever been to.
Friendly staff & waiters. The staff however needs to include plastic utensils in takeaways
Well first thing is that their staff has a way making their customers feel at home, as they are working as one, as for their meals is amazing.
First time back since the lockdown. Aggy really deserves 5 stars too. Have never been disappointed at this spur.
My favourite spur🥰🥰 the food is always on point plus the service is good
Again, great service from this branch. Thank you so much to our waitress Bernadette who was the sweetest, friendliest lady. We were a large group and she took care of us really well. @management please give her a Kudos and take care of her. Shes a Gem!!!
Food took forever to come eventually came and was cold and just wasnt nice at all asked to change the meal manager eventually did it for us we enjoyed it after but we were already put off by the ribs needed to use the bathroom it was so filthy and stinking from the door at the bathroom already.. really so bad the experience tonight
Service was good, food was good. But just feel the place needs a make over, looking rather old and worn out
Always serve what m looking for with love
The service was amazing, the food couldve done better.
Well the service could be improved by paying careful attention to customer. Staff were too over the place and only selective staff would assist.Food was good though.
The service was excellent thank u
It is good place to grab dinner
Quality has dropped drastically, stuffed up 2 orders of steak first got a sirloin with more fat than steak on it. Sent it back got a second steak that was like rubber, Sent back as well and would rather not eat. Only reason gave 2 stars staff were friendly but thats about it.
Great service, tasty food. 😋
Its 1 of the Best, when ever m in Claremont its my favorite stop for lunch, its a Halaal spur and their service is the best. Its close to main road and Cavendish Mall . Especially for Muslims thus the place to go.
My all time favorite Spur, awesome service, staff always friendly and kids enjoys the play area alot
It was a but empty so the food arrived quick and i had a friendly waitress.
Ordered take aways... very efficient and food was divine
I was very impressed will definitely visit again
Steaks are melt in your mouth. Awesome way to spend your bday.
The staff welcoming and friendly; food well prepared.
Very nice... Like a cup of tea😁
I brought my full team from work for our end of year meal. We had a the worst experience and would not recommend this Spur to anyone. First of all we had a salad with lettuce that was turning brown and fewer ingredients sent it back and got more or less worse salad than the first. And the ribs were tough not fall off the bone even for beef ribs it was not at all at par with what l had exeperienced at other Spur branches we got crumbles for onion rings l mean its just not acceptable, to top it off the floor manager came to backlash the kitchen manager with us as if to make the situation better but l was not impressed. They promised to contact me and am still waiting. Super annoyed and one star is an understatement no star at all.
This spur was clean and we were greeted by a wall of waiters as we entered, a little annoying in the morning to have so many eyes on you as you come up the escalator. Once seated waiter forgot our wifi codes and didnt seem to enthused on having clients in. He was very one worded, and good order taker so be to sure to mention everything you want, as inititive looks like it can be a challenge at times by certain waiters. The food was prepared quickly though.
Great food...great company..perfect start to a Sunday.
Manager very frendlyGood n quick service
Good food, not too much waiting during our off peak visit, service with a smile.
I just feel like they dont have good quality food but the service was okay
After all the years Ive been going to spur , I have never been treated as well as ZOLANI treated me.His service was spectacular and he deserves a 10 star rating.Thank you for being amazing
Celebrated my birthday yesterday and had supper with my kids at about 6-8pm. The food were quick and delicious.The waiter were totally awesome. I wish I had her name. 😔
Quality has dropped, maybe because of covid? Steaks was thin, chips was cold and cheese sauce way too salty. Sad, because it was once enjoyable.
I always receive great customer service from the Staff and from the Management!!Keep up the good work
Food was cold, ribs were tough and not fall of the bone. They attended to it by reheating but food was not the same. For the high prices, its definitely not worth it and will probably not visit again
Warm, friendly, buzzing vibe! 👍
Customer service was great, aswell as my steak.
It is ok. The staff is very friendly and helpful.
Meals were awesome. Food served within 15mins. Service excellent. Will definately be back
Have a family gathering
There food is little and a bit expensive
Food and service is OK.. Staff really make an effort to keep u happy however their dstv is flty and thats one of the reasons I go there to catch up on sport highlights etc
Absolutely fantastic service!!! Staff and management were so friendly and helpful! Really went the extra mile for us. Thanks guys!
Excellent service quality burger special
Oh my what wonderful food they served 😋
Warm, friendly staff. Tasty and delicious food. Excellent service.
Nice for a quick bite. The basting sauce for their grills seem to have changed and has no taste.