Awesome and fast service, food was excellent and fresh. Natasha was the cashier very friendly and efficient
Service was okay but on previous visit havent been impressed
Theres no words for how I feel about this KFC got home and half my stuff isnt in that I ordered and they kept my slip.Not ver impressed with this service Id rate them 3 out of 10.1 is for taking my slip2 is for making me wait.3 Im never going back there again and I wouldnt let any other person to.Thank you
P? I had a very bad experience, Its close to my place and its convenient but I dont buy there any more, I rather buy at the garage in Airport industrial. Look at the pictures and tell me which picture from your advertised boards have you seen this is suppose to be a streetwise 3, look at the other wing eaten and served to me, look at the breast portion also eaten. 2wings and drumstick on the one box. I waisted petrol, time, for waiting 30min at the drive through with no one to serve and finnaly got to be served this. Is it right? 🤔
I live nearby and have gone there a lot of times. They put no effort in maintaining quality. Their breakkie crunch rap is just soggy chicken and tons of tomato source. Management please do more training with the staff.
Why do they always only give 2 chilli salt seasoning packets no howmuch food you buy...
I prefer all star box with buddy drink
Placed an order for curbside collection food was never delivered to the car. Had to go inside to enquire just to be told that they got the order but cashier just ignored it.
Always fresh chicken when I go
Great tasting chicken, fast efficient service
Friendly,decent and doing the right thing never been disappointed here and speed and quality on point
Manager was rude after I returned the oil soaked and raw (chips) worst experience with KFC ever
Love their stuff. Not oily at all
Order was correct, no waiting times, the food was hot and fresh!!
Staff very friendly and helpful.
Orders taking long to come out, I waited 20 minutes for my order 😡😡😡😡😡
Food was decent. They made a slight mistake with my order, giving me 2 regular instead of large mash and gravy. In their defence I ordered 5 street wise ones with mash and gravy. Other than that the only complaint I had was the oiliness of the chicken which some may like. Otherwise they are fairly quick with their service.
Food always well prepared and warm. At times they are a bit slow, some of the staff always have a smile, but would help if they can smile when serving customers.
70 percent of the time their chicken are undercooked and you wait long for your order
Ive been there a few times and wasnt happy with their overall service and their zinger wings was just reheated in the oil. Not fresh.
Unprofessional and weak service.Telling there is a waiting period of 10 minutes on the chicken iam waiting for 20 minutes already
Perfectly fast service 😍🍟🍗💛
Tried out the New 8 piece Family Treat and my family all couldnt stop mentioning that everything was really fresh.
Quick snack street 2👍👍
If you in a hurry go to the the Watergate Branch. They not that busy.Food always fresh.
I think it will be unfair if I dont say anything after I had experienced bad service yesterday @KFC Watergate. When I got home I called to speak to the manager, she was so nice and even apologized for the service. So today I went back, they fixed the problem and the lady that was on the first window was also nice. I couldnt believe it based on what I experienced yesterday. Thank you Pakamisa and the lady that helped with streetwise 3. Love KFC!
They never have ice-cream when Im there and slow when buying inside
Good service
Conveniently located. Good services
Good attitude of the people who are working there.
Very quick and friendly service
Bad Experience. Awful Customer.Service
Food poor, chicken very oily, never have your order as it should be, always short of stock.
Thank you for good service.
Got home to find no coleslaw in my family treat.had to drive all the way back waited a while but was sorted out
Good service thanks
Quick service and collection
Quick service
Always short of products to fulfill an order
Although it was month end and take out places are generally very full, this KFC wasnt. It was pleasant. Whilst waiting for our meal, we could hear them shout that they are out of their SLA time to deliver the meals which was amazing as it shows that they take pride in their work and in service delivery. Really impressed
Disgusting service with staff that will give you attitude infront of their so called manager
Fast and friendly service
Food was fresh, service was acceptable, made use of drive through facilities.
In the pouring rain had great service out the Drive through
We always get our meals there. Easy come and fast go. No long queues!
Gug
The service was great and the place was clean and neat
I hate it when everytime u come there is different policies about the chicken selections one day u can say what u want the next day u cant and take what they give u
Nice and quick service and the food was fresh which is much more than one can say for some other branches. Nice that it is in a secure complex with visable security guards as i am not from the area and had to make a quick stop there and it all seems pretty safe. Thank you
Went through the drive thru as was rushed. Purchased a very basic 8pc meal. After paying I was asked to park as chicken will take +-5mins to fry. 20 minutes passed & I decided to go inside. I summoned the manager, Anele & told her theres no point in having a drive thru when there is a 20 minute wait after paying. Frying of chicken is your core business - so something is amiss. She apolgised for the wait but claimed that they have a continous problem of being short staffed. Come now KFC heirachy. Lets see you fix this!!!!!
The chicken is always amazing. Great staff. Toilets nice and clean.
Their service delivery is low, no communication with us customers from their employees.
Great service from staff
Ive been to this KFC twice and the service here is bad. After the first time I gave them the benefit of the doubt but clearly they not living up to KFCs standards. Definitely my last time going to the Watergate KFC in Mitchells plain 🙄
Bad service. Drunk people sitting in the establishment drinking in front of children . Waited a hour for my order . Absolutely disgusting
Drive through is fast
Never disappointing service from the staff...
Fast service
The staff did not acknowledge we were in the store eventhough there only 1 other customer the teller had to be told to help us
Breakfast and Dessert 😋
Staff there are friendly and you get the best service ever, last time I visited I was very satisfied
Service at night too the TEE...food fresh good
THE Service is always super quick and they have the friendliest staff Ive ever encountered.
Food was average but service was better. Keep it up 💪
Service a bit slow and dont go to late or ur chips wont be as it should
Service was poor.... I waited more then an hour for a sweet chillie wrap and a box meal... Didnt even get servets nor spices
Very friendly staff
Good customer service very friendly staff and help full
Awesum
Food is exceptional, the chicken was so fresh. Loved it!
Neat
Great
I waited 20mins in the drivethrough que. My order was taken, only for me to repeat it when i had to pay for it, as I was told that the person who took my order was no longer at the till. Then my order was multiplied by 4, which I had to pay and then get cash back. Service needs much improvement. The food was satisfactory.
Cashier was friendly but card machine was not wrking nd after waiting so long to be helped I wasnt very happy. There was also no mash nd gravy nd I had to choose something else.
Its clean and modern, and the drive thru was perfect, I zipped in and out.
I dont like they are service
Asked them a favour and they did it for me without any problems
I am not happy because the chicken was to salty and wet inside
Service is fast. Theres a drive through
Still the best KFC place.. easy staff..great smiles and service..
It nice to have people who are working so fast
Ok
Chicken was extremely nice but the service sucks...
Its not the 1st time my order came incomplete
The staff is very unhelpful. Used drive thru and waited 25min for incorrect order. And then staff still argue and speak in their language to offend the customers. They need people skills.
Their chicken is always fresh
After long shopping I was not allowed to get in to the buy because I have a trolley full of shopping and they cant open for me I stood on the cold and rainy weather outside to wait my partner to get the food
Excellent
What a great place to pop in for quick friendly and very fresh chicken
Closes a bit early but overall great
Friendly staff and the services was quick
It was tsrrible.... Manager wouldnt come out to here peoples complaints. We waited for ages to eventually get our food. And the staff was rude.... Never doing that again.... Rather stick to the airport or Lansdowne
Well prepared food and friendly helpful staff
Great customer service, the ststaff is really friendly
Bought online wings an wanted another set an the cashier said its the same an buying it over the counter ...when the order came it had no chips ...an when i asked where is the chips the manager made a issue saying they dont no how the online works an buying over the counter it not the same ...she wanted me to buy online again an refund my money from the other wings ....i refused after having this big fuss ..i said im not leaving without chips ...her reply whatever the chips is only R10...she gave the chips but her attitude stinks for a manager ...Sorry to say ...
Friendly helpful staff. Quick and efficient
The cashier took our order and we paid. She Did not inform us the chicken must still be fried and the waiting period. Only on enquiry did she say the chicken just went in.
Great Service and Very Clean. Great atmosphere