Nice fresh foods. I didnt wait long to be honest. Food was nice. No complaints
Good services and fast. Food fresh
Has a reputation for taking too long to deliver orders. You can be one of 2 people and still wait 30 mins for your serving. They put too much emphasis on the drive through
What a weird drive through situation! And then if you manage to navigate that maze without any injuries you have to try and understand what this crazy woman is screaming at you through a very distorted speaker! A bit peculiar
This the best 5 star drive thru I have ever come across... Really excellent service. Thank you so much
Food is prepared on par with KFc international standards the streetwise 2 meal is great for that lunchtime quick bite,staff is friendly and service is quick.
It was great to be back at your shop once again ,I bought my street wise two and the chicken was amazing n good.I once bought a street wise last year in December and it wasnt good n it was hard.Through todays experience,you youre my closest friend thank you😋🍗🍗🍟
I was very disappointed one of the food servers was serving fries with her hands ,and when i tried to ask why they where doing that the lady giving out orders on the drive through just totally denied when I saw what her mate did. She even glared at me . And that one star is that they where the only one open when everywhere else was closed.but I wont be buying there again
Always a smile and greet from this store even from 6am. Always a pleasure being assisted here.
Fast efficient service. Got my order right 1st time
We bought 3 colonel burgers yesterday and it was old via Mr D.ppl please check your food before you accept. Old chicken isnt ok.
Me and family enjoyed a leka lunch there all star box and a 6 piece mash and coleslaw and two leka chocolate milkshakes for the kids.Service was great and quick
Quick service in drive thru....
The staff were friendly, efficient and communicated with me all the time about my order unlike N1 and Plattekloof. I was aware of why I was waiting a bit longer but they made up for that with their warmth. I will happily drive there despite it being a bit further from home for my KFC fix. Thank you ladies! My kids Krushers were also sealed so that they wouldnt spill and I wouldnt steal sips before getting home. Great experience overall.No photos unfortunately...we ate it all! Next time.
The service is acceptable. Sometimes queues can be long
Always having bad experience here. Staff in drive tru rude & always get that feeling they annoyed when you other a bunch of items. Was there yesterday(7/8) and was standing by the drive tru other machine for 5 mins before being told go order at the window in a rude way.I understand if you busy but have some customer relations.Yesterday was just one of many bad experience there. I rather drive a bit futher from now on.
Nice excellent food service
Beautiful the service was excellent i had good company throughout my meal i loved it all protocols are in place
Used the drive-thru, staff was pleasant and courteous. Wouldve given 5 five stars but the wait was bit long. Maybe I expected it to be quicker because I ordered online and just came to collect, but no luck...still waited in a queue...but otherwise wonderful service.
Fast service...but Drive thru lane is very tight.
Oh what a surprise we got when we ordered the new nachos crunch cheese burger - the advert is totally misleading and such a led down. The McDonalds junior chicken burger is bigger than this new nachos burger BUT judge for yourself. Here is the proof. I will never buy this burger ever again, waste of money
The COVID protocols taken here are legit top notch. You don’t order without sanitizing your hands and you certainly won’t enter the building without your mask on. The staff always ensures a 2m distance between customers is maintained. Given the smallness of the area, this kinda slows down the serving process. All in all, great job for keeping everyone apart and safe
Service very Friendly and efficient.
Drive thru is always quick.
Ordered 54 meals and 35 min later it was ready. All the staff helped in preparing it, one team one goal. GREAT SERVICE need one more 🌟
Good service definitely.
Not bad good and fast service
Good experience, fast service
Friendly staff and delicious food. No long ques or long waiting time. Iv been helped in less than 2 mints and my order was complete in less than 5 mints. Wow.#FINGERLICKINGGOOD.
Love the service at this KFC GOODWOOD theyre professional in everything they ...from the moment you walked in to the time you leave them. 🥇💯👏👏👏
Food waa terrible. We bought spicy wings but returned it as it was bland.
On last visit order was on point.. But always a good idea to double check.. As these guys are working at a pace not many of us can handle.. Just b nice.
Bad, had to wait 17 minutes. Streetwise 2 was good, but other 2 meals was bad. Nuggets and chips was old and cold. Getting no stars from me.
They treat you like a human being.Was very friendlyChicken was good
Nice and quickly served
Service very quick, staff friendly and polite, and Goodwood KFC taste much better than the other branches,always fresh
Excellent service at tht time 😊😊I will keep tht last star bcz there is always a room for improvement 😜
Apparently you cannot choose pieces, there is a certain make up, you are then told there is only one wing in your meal only to get home and find 2 wings plus the smallest ever thigh
Super nice and friendly 👌
Quick service.
Fast service with fresh fries. Nice view of the ocean.
Good customer service and friendly staff. Travel from work everyday for lunch to eat KFC. Milkshakes are really great and some of the best I have had, as well as the Twisters. The only let down is everytime we go in a group, one of our orders has a problem which causes us to wait a little longer as expected. Drive-Thru is after all the best option.
Services are quick, staff members very helpful. Parking is just close and not congested
Awesome and the driver was so kind
I was actually very surprised the drive thru was quick I had few problems in the past but I was happy now
Friendly and the great taste is awesome
All good but need to accommodate American Express
I drive through everyday for my lunch time. Its amazing place to be day by day
The service is so greet
I love KFC twisters is so nice
Awesome staff at the drive-through tills. Friendly, communicates your order through as you make a small request 💯. The supervisor checks the order which are prepared by two staff members = super quick and excellent service. Dont seem to run out of stock on anything 👋🙏 anytime of day. Food is great too at home say 20 minutes later. 🥰🎉🎊🎖🎖
The chicken is thoroughly fried. Thank you to chef Cedrick.
They service is very slow...general workers do not take note. To them a side breast is a drum stick. Pathetic service and poor customer service skills.
Ordered family meal from this KFC, for delivery via uber eats, order was delivered, minus a side and with ice cold chips which looked like yesterdays . I called to complain, the lady who answered intelligible and put the phone down on me twice. Will never support this branch of KFC ever again. Disgusting service
Quick and professional service
On the Sunday the 28/03/21 I order kfc 9 pieces via Mr. Delivery @Goodwood kfc. I received my order and few pieces from it and left the rest in the refrigerator. On Monday morning I placed one piece of the kfc in my lunch box with salads to work. Got at work placed my lunch box in the refrigerator and during my lunch as I was sitting outside enjoying lunch with my colleagues. As I lift up the drumstick I saw something moving on it and I told my colleagues. We all looked very closely to a point of opening up the drumstick and there were small maggots crawling up and down the meat. My colleagues to video and also took a picture of the meat portion from KFC in Goodwood. I am so disgusted by the power service that KFC is giving its customers and clearly from the time the meat was being prepared it was already spoilt hence the are maggots and a bad smell. My nerves is still playing back on the ones that I ate the previous night and having a lot what if. This is food poisoning to its core as how do you serve us rotten food. I pay my money for the meal that I order and expecting to be served rubbish. I still have the proof of payment reflecting on my phone and the order itself. I need this matter to be dealt with urgently and inspectors should go to the KFC in Goodwood. Clearly the management and its stuff dont value the lives of others and are not passionate about their work. I need feedback regarding the matter. I dont want to give them any star as they dont deserve it with this kind of service. I do have a picture and a video that I would show to the authority that will be doing a flow up on this matter. 🤮🤮☹️☹️Sent from my Huawei Mobile
Service at the drive thru was fast and efficient.
Waiting time is long during pick hour, manager on duty must always be there to assist.
On Saturday 18th December we went to Kentucky in N1 city Goodwood.It is understandable that they are busy this time of year.However, they had No plan.People were waiting up to 30 minutes!Thats how long my order took.People were complaining because their children were crying.To add insult to injury, my order was ice cold.Kentucky is a great brand.Don’t mess with it.
Chicken so yummy😊
The service was both friendly and very quick.
I bought two streetwise two take out and cool drink.
Old food they sold me. Chips tasted liked yesterday, wings were restless like were made two days ago
Always good
Authentic recipe and great service
Very excellent service
At the Drive Tru we didnt have to wait for a long time. The service was quick. Keep it up pls.
Stood in the drive through for 20min with only 2 cars in front of me very unpleasant experience. Definitely not going to that KFC again and I like 2 minutes away, will rather drive to n1 city and order there
Service is fine but to much fat on my chicken, no tomato sauce and I needed to ask for salt.
Not so good chips not always good
They can improve on the service delivery, I mean as a customer visiting the store we should be given service with a smile, nothing less. Not all customers are difficult ones.
This afternoon We bought R199 8 piece family feast. What a disappointment😣the chicken was so dry tasted like a day old fried chicken.The chips were also dry. No KFC salt and tomato sauce. The staff member atvtge drive through was the most unfriendly ; irritated and miserable person. We feel like we were a nuisance to her. We made a decision to never go there again. We fed the chicken to the dogs instead.... what happened to customer service and the customer friendliness??????. Shocking😠😠😠
Quick,Friendly service. Covid protocols very active.
I live in Thornton. I ordered and paid for dunged wings 10+4 and was given zinger wings. I was very cross because it wasnt worthwhile to go back to Goodwood to argue for a fault made by a packer. My time, my petrol and the fact that I was hungry and wanted to share with my family
I think I was the fastest fast food drive in Ive ever been.for an kfc love food was fresh and hot
Good place and fast serving i recommend .... though always full
KFC Goodwood have been my favorite since I was a little boy... And always will so yes everything good
Quick service
We where a kfc goodwood voortrekker 19.08 where as usual im in no rush. Zenande and her casher friend Kaylen served me,as usual I requested my meals hot and fresh. Kaylen took my order made it right first time from start to finish without error. I received all my things zinger meals chips wings hot and as requested . Well done and thanks to her and the team on duty. Enjoyed the meal THANK YOU
Great place
The service is always on point for me ... There is a gentleman who usually works at the drive thru window he is super courteous...
People were very helpful and we didnt wait long .used drive through just before 11 and the guy was awesome and chicken wrap fresh
Awesome tastety food as always. Great customer service.
There was this one awesome cashier who also took calls at the Drive Thru... Thats the cash cow of that place right there!
Friendly staffs, fast food
Burgers and chicken not that great
Service was excellent
Good quick service
Worst KFC!! Had to wait outside for a online pick up in store because of covid regulations, tho they could had structured the queue better as there were about 5 people instore, I mentioned that I ordered online and the lady in charge said I must stand in the queue, whilst in the queue uber eats guys just come in to the counter on the left(4 collections before I received my online order) and collect their online order!! While standing there I noticed there are flies buzzing in the KFC and straw papers laying around, thanks for giving me the time to observe that. The hot wings was bland as well!
Love their Zinger Wings. Wouldnt mind a years supply of them😋
Food was good. Ordering machine was not working.
Good food, good service. No complaints, nothing exceptional to note.
Ordered a family take away for the beach.. No salt no pepper nothing only two napkins
Very helpful, close to closing time
Quite and neet
Quick service at their drive through as compared to in store
Service needs to improve a little..
I just bought something via drive-thru at KFC Goodwood.. The lady (Ngeniswa)that was taking orders was very extremely rude, I have ordered one chicken piece and a crusher, I saw how my crusher was made she was not wearing any gloves the lemon slices were like half a lemon with too many ice cubes. The posture she was at like someone giving free food to a nobody, food that I had paid for, instead of her to correct it she carried on with life someone that is no manager had to come and apologize for her unacceptable behavior. Screaming at the customers like someone whos selling food at a tarven... Very disappointed!!!
Fresh meat, friendly staff, vivid regulations in place