Worst seafood i have ever received from ocean basket very disappointed. Paid over R450 and this is what we get

We were dying for Sushi. So while visiting the Somerset Mall on Saturday, we decided to go to OB.It was full so we had to wait for about 15 mins to be seated.We ordered and 35 mins layer still didnt have our meal. We needed to get to the hospital for visiting hours and had to cancel our order. Manager was gracious.So dont be in a hurry when visiting here on a weekend. Food smelled delicious.

I ordered sushi and had to wait a very long time before it arrived. My husband was already nearly finished with his meal. The sushi was not very good. Each piece fell apart. One could not use any utencil to pick them up to eat and not let them fall to pieces. My advice is never order sushi!! They dont realy make sushi!!

The manager Markus was so accommodating, allow me to setup a birthday date with painting etc. Absolutely great service and delicious food! Thank you guys!

Service a bit slow, but good food

Got to love ocean basket This one is nicer in the outside seating when its open. Staff are great you know what youre getting with the food ! :)

Most enjoyable fish and chips lunch! The village salad and calamari heads are mandatory extras 😉

Great service. Good quality food. Value for money. Covid 19 protocol in place.

This is the best OB in the area! What they lack in views they make up for in prompt service and somehow the food quality seems a bit better than other branches. My go to!

We enjoyed lunch which consisted of hake soup and have fried bites. The soup was a little bland but hake bites were scrumptious. Staff very pleasant and efficient.It is extremely sad to see the effect that Covid shutdowns has had on businesses.

Excellent friendly service 😁Food was amazing. Thank you for making our late lunch a pleasure. Definitely recomend them to people.😉

Great service, fresh food - will definitely go back again.

Amazing service and the food is impeccable!

Their meals are healthy and yummy .The shop is clean . Waiters are friendly.

This was the perfect setting for celebrating my 50th birthday. Awesome service, Devine food and great atmosphere. Definitely going again❤️💖

Food was absolutely delicious!

Absolutely shocked with this service, we got there at 11:35 and sat down when we ordered it was 11:43 I know this as I have photos that I posted at that exact timing. When we got there, nobody was sitting inside not even 1 other person. When we got our food (12:40) after complaining twice and asking what had been taking so long the manager had the audacity to say the order was placed 10min ago and we only ordered then as well as there is a way of how things run in there kitchen. I was absolutely disgusted and not even hungry or in the mood to eat anymore. Just so everyone knows when we got our food there were 7 others tables inside by now which 2 had finished eating and 3 had already been served.

Food was very tasty and waiting period was really not that long service was excellent 😂👌

Fish portions definitely shrunk and the cookie in the pan not as the photo and very thin, sorry for this review but we waited very long for the cookie and almost missed our movie. Otherwise waiter and service awesome

Friendly service and great tasting fish.

Waited soo long for our food and table was not clean and the Floor I was not happy

A place good enough to celebrate our 39th Wedding Anniversary.

Great service, food was delicious and every meal delivered timeously. Covid19 protocols implemented 💕Wish I had taken some pics😔

Very excellent service

The food was really good and service was too.

Great food and even better service. Well done.

Food great, service needs work

Awesome service. Fabulous food good prices and very friendly. Go too place!!

I love this ocean basket, the food is always consistent, you know what you will get...

We had a lovely imported fish and it was very affordable. Lovely wine and dessert rounded off a nice meal.

The waiter (Justice) was so helpful in terms of explaining the menu and how he clarified the specials.And not to mention the food was to die for.It was the best experience to have for seafood lovers like me

I always enjoy my meal at OB! Thanks for the lovely food and great help from everyone there...

Tasty food and friendly staff.

People talking loudly on cel phones behind our table. Opposite our table. Two adults and two children talking together on speaker phone. Had 200grm sole so small a waste of money

Loved my seafood and the waitress was hospitable.

This branch does not have the nicest restaurant space but went there at the beginning of the year the food was excellent.

Great service and delicious food.

Good service quality food

Partial review as it was delivery. I enjoy Cajun, my wife not so much, I enjoy calamari, my wife likes her garlic muscles. Sadly we could hardly tell the difference on our cold soup delivery that was supposed to be a platter for two.

The food was excellent!! Service was great and I will go back there again!

Waited an hour and 20 minutes for our food, manager didnt care, staff was flat, unfriendly, terrible energy all round

Quality food and service. Had a great meal.

Very fast service and food in about 10 minutes! Great service and awesome food!

The food was good service great.

The food is great but their services is very poor place is cold with thier aircons on top and dont want to turn them down

We had lunch and the fish with a mussel sauce on top delicious !!!

Was the WORST EVER MEAL .. NO SAUCE OLD FISH AND CHIPS ever

Great service tonight thank you🙌🙌

Got lovely service at Ocean basket somerset mall. There sushi is amazing 👌

We received good service and the food was great as usual.

Pretty darn good I must say. 👌Exquisite!

Ocean Basket seafood meal is the best ever

Service was great.

Really good food and excellent service

Great food at affordable prices

Outstanding service and food. We enjoyed a selection of sushi and seafood, washed down with a Durbanhills Sav Blanc. A great experience again and a restaurant that is always recommended.

Wife took my daughter to her kitchen tea. Felt left out so I spoiled myself to a seafood platter @ Ocean Basket. Brilliant idea!

The service was awesome, I love your bread you give before bringing out the meal, thank you for a great time.

Good service , awesome seafood

I ordered grilled calamari and it tastes terrible, even after management offered me a second plate. Husband had hake which was delicious.

FOOD was GREAT !! ALL covid protocols ADHERED too.SHALL INDEFINITELY GO BACK

I am one of those people that stick with a restaurant where I had a very good experience and ocean basket is one of those restaurants. When it comes to seafood this is my go to restaurant. I was not disappointed. We could choose where we wanted to sit. Tables are not too close to each other which is very important to me. Clean and neat. Service excellent (thanks Melody) and the manager came to our table twice to see if everything is in order. This ocean basket is one of my favorites now. Will come again 👍😁

Food was very fresh and nice 😋

Good service and tasty food.

Service and food was magnificent

Slow service and I have been to much better Ocean Baskets I must say

Good food. Average.

Friendly staff, food was delicious

Wonderful.... as always

Food and service was excellent!

I have always been a loyal client of ocean basket Somerset mall... But had food poisoning there about 5 years ago which put me off so much that it took 5 years to order from them again.... Ordered Hake and Rice on Mr Delivery on Sunday 1 August and again.... Food poisoning. Will not set foot there or deliver from there ever again

Very pleseant, nicr

Food was generously portioned and very tasty.

Always a good place to come to. Patrons are very friendly and some of them are part of the furniture.

Food is still good, owner/manager always in attendance, service friendly. What more is there to say - besides that well be back.

Lovely just need cocktails the red bottle is coolaid. ❤️

Waited very long for the food.

Great food... good service. Love the calamari tubes.

Yummy sea food.No Cray fish though😰

OB use to be good value for money. Other options should also be considered.

I love their food. Customer service were not worth 3 stars last time i was there but it was a hot summers day and the place was packed as usual. Id let that one slip. Luckily ive been there before to know they usually have about a 4 star customer service

One of my favorite stores, the food is always good and the service too. Highly recommend this one.

I just love this Restaurant. Friendly staff and managers.

Good service. Healthy menu options.

Good food

Enjoyable experience, waitress was friendly and service was good. Food was good but maybe a bit over the top with the lemon butter sauce. Cost of a meal there is good.. Wont break the bank 👍👍🍴🍴

We’ve been to Ocean Basket several times and enjoyed it BUT the last month I believe something went wrong. Last night - Thursday 17 October we had a terrible experience. Ordered Bite of the Ocean for the 2 of us and both were bad. The fish was dry and had a funny old taste. The rice was under cooked and the Prawns was dry. We called the manager and he said he bring another piece of fish. We asked for grilled and again he bring baked. Like fish that was left over from days before. We usually go to OB for birthdays and celebrations. BUT NO MORE. What will happen if we had a table of 10 ??????

It was delicious

Always a great place to be with the family. We always receive great service and super food. Well done guys. Keep up the great work. Thank you Manager

Food is always nice...i go ther once a month

Fish was mostly dry.Value for money is just not there anymore unfortunately.Waitrons are really great! They made the experience worth it! Thanks guys

Lovely waitress named Memory helped us. Had a starter, the mojito and the coffee milkshake. All of it was really really good. Would never drink a coffee milkshake anywhere else. This was the best Ive had!!

Service was excellent and the food will come agaun

Love going for our almost weekly fish lunch. We get great service. Staff super friendly

Always great food and great service.

Fast and good service! Best deals in town for a fresh piece of fish.

Good food and service

We have been to strand and Gordons bay outlet and was not to happy with our latest visits. People refered us to the mall and wow what an experience. Patience our waitress was soo friendly and good. Food was delicious. Crispy chips and calamari. It just seems that the suppliers does not provide the size of the fish as advertised on the menus though. This is a problem we experienced all over. Food was not oily and was properly prepared.

The venue is quite cramped, with little natural light. Menu had a small variety of food. The food was okey - nothing wrong with it, but also not exceptional. Service was good. Place was neat. I probably wont go back there.

Food was great. Waitress friendly.Only thing the outside seating area is a bit dark.Bit overall really great.