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Ocean Basket Plumstead
Shop 1 Gabriel Place, Gabriel Rd, Plumstead, Cape Town, 7801, South Africa
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Ev
Review β„–1

Loved my prawn special, chips were great! My daughter loved her fish and chips. Delicious hake! Americano β˜• at the end of my meal was πŸ’― Service was excellent. I hope COVID calms down so they can operate fully againπŸ™ thank you, OB, for an enjoyable meal.

Na
Review β„–2

The service is friendly and atmosphere is good. However for a franchise there flavour has definitely drifted from the ocean basket experience. Will not be visiting there again. That was a definite fail.

Mi
Review β„–3

Loved our meals! πŸ˜‹ Very reasonably priced. Michael and Devon were great hosts. Thanks guys!πŸ¦πŸ¦‘πŸŸπŸŸπŸ·

Ry
Review β„–4

Friendly service, tasty and fresh food. The waiting times are a bit long for your meal.The complimentary breads you get are always a great pallet cleanser.

Bl
Review β„–5

Reception was not welcoming at all. Felt like it was an inconvenience we were there. Waiter was good but management looked irritated. Food was good.

Vi
Review β„–6

One of the best O.B TO EAT ATHot Good food & wonderful service is always welcome.

Ch
Review β„–7

As always Ocean Basket served good food.Unfortunately their sushi menu, which has been updated with a fancier selection, no longer includes my favourite fashion sandwiches.The chocolate lava dessert - which I highly recommend - was delicious and the perfect size after a filling meal.

La
Review β„–8

Service delivery is amazing, management is on the ball and very helpful! Food arrived quickly despite the restaurant being jam packed. I would definitely recommend this branch to anyone...

Ph
Review β„–9

Helpful, friendly, and quick Service, and delicious πŸ˜‹ Seafood & including their Sushi πŸ₯ Yummy!!

Ch
Review β„–10

Always enjoy my favourite seafood place. Never disappointed. #lovedit

Gr
Review β„–11

Pleasant staff our waiter was tops we are from Mitchells Plain will surely return againπŸ‘ŒπŸ‘

Mo
Review β„–12

Excellent, friendly staff and proper Covid protocols implemented and adhered to. Obviously the food is amazing too

Sh
Review β„–13

The food and service was excellent. Especially the sushi.... Yummy

Za
Review β„–14

The only disappointment was the the old hard complimentary roll they served. We fompla8ned and it was replaced with good fresh roll without any arguments. The food was good.

Jo
Review β„–15

Fantastic service we received, from the manager Eugene and staff..Weldone for the efforts madeπŸ™πŸ‘

Sh
Review β„–16

Nice area, good food and friendly service

Fe
Review β„–17

My rating is based on how managers speak to their staff in front of customers. And definitely this was not the 1st time. Treat people the way you want to be treated, ☹

Je
Review β„–18

Food was awesome, the manager Eugene is a Super Star! Thanks Eugene for the awesome service and for making Mothers Day so special!!!! Mwah!!!! πŸ€—πŸ€—πŸ€—

Mo
Review β„–19

Food from Ocean Basket is always usually quite good, and this was no different, but a bit empty to create any atmosphere. Service was OK but not great

Ja
Review β„–20

Awesome service! Thank you for making it an extra special mothers day!

Al
Review β„–21

Old food for. Kids and waited 55mins after asking where is our order. Never again

Wa
Review β„–22

Friendly staff food always good never disappoint keep it up guys...

Li
Review β„–23

Thank you for lovely supper.. the service and standard of food were really good xxx I would definitely recommend going as all these restaurants need our support during these difficult times.

An
Review β„–24

Good vibe nice staff

Ju
Review β„–25

Great dining experience. Friendly staff. Didnt wait long for our meal.

Se
Review β„–26

Wonderful being back in the ocean basket in plumstead food was great and made with perfection.

Ra
Review β„–27

Enjoyable family lunch experience

Ti
Review β„–28

Not enough food, unfortunately. And we ordered a platter that cost R565 yet we didnt receive much. Very disappointing

Wa
Review β„–29

Absolutely terrible experience. Firstly, as a start, we as a familt werent assisted properly apon arrival. Host had an attitude after we stood at the door for quite some time for assistance, and it seemed he was more upset because we entered looking for some help. This already presented negatve vibes. We had to wait almost an hour for our meals to arrive, whereas everyone who arrived after receiced theirs. Only after my wife complained, did we receive any attention at all. Would have walked out if it wasnt for my son being promised an OB sunday lunch. Maybe we just chose the wrong one.

sh
Review β„–30

Aircon were either not on or or not coping. Was very hot. Staff were very friendly

Re
Review β„–31

They served us fish that was off. Before we could even eat it we could smell it and yet people who cook fish daily missed it. πŸ€”

Mo
Review β„–32

Love that my family and I have an Ocean Basket so close to home, as we are all seafood lovers. My mom and Is new favourite on the menu is the Fritto Misto. It is a delectable spread of prawns, calamari, hake and zucchini all covered in a delicious golden batter, served with a fresh tomato & feta salad, a portion of chips and two tangy dips. We love to pair this with a carafe of the Pink Lemonade, which is super refreshing. My dad always loves the good old Hake and Chips off the menu. If you have a seafood craving, and you are in the Plumstead area, make sure to stop by.

Le
Review β„–33

Great food and speedy service.

Ja
Review β„–34

Service was not that great but the food was worth the wait. AC also not working on thee hottest day of summer 😫

Ta
Review β„–35

All great except no wifi!?

Be
Review β„–36

Very disappointed in last nights meal. I ordered a family platter R420. It was dry and hard and tasted like it was prepared long before we collected it. The lady actually told us she would reheat it but we declined

Th
Review β„–37

Absolute disappointment!Almost every time we come here they refuse to let us in at 19:45 when they’re supposed to close at 21:00. Their excuse that its been quiet all day...so lets turn away paying customers especially after a time like COVID.Once we did get in they service was rushed and inhospitable; and the food was cold.

Ki
Review β„–38

U need to change your times on this page, Got there 11:30 this morning, only to see on your door, you u open 12:00, really inconvenient, because, we came to plumstead especially, we had to go elsewhere,

Ho
Review β„–39

Ocean Basket is definitely one of my favourite eating places. This branch had left the franchise and is back again.Plumstead has always been a favourite even before the change around.The food itself is excellent - the portions good. I just hope that the good service will not drop as in the past.

Gr
Review β„–40

No stock of the starter I ordered!Went elsewhere

Th
Review β„–41

The milkshakes are not the gratest

de
Review β„–42

Sushi and meal was top class, will definitely return

Ru
Review β„–43

Generously portioned, great sushi and cappuccinos.

Tr
Review β„–44

Store manager can contact me for my experience

Da
Review β„–45

Rations on tartare?!?! not enough to cover even the tip of fish never mind for a platter for 1! And since you are trying to reduce single use plastic is even worse to waste a container on a tiny drop of sauce.

Sh
Review β„–46

Great service and good food.

Br
Review β„–47

Always good food and service

ch
Review β„–48

Worst food experience in a while. Wouldnt recommend any sea food lover to this restaurant

me
Review β„–49

Friendly service..good food

Ky
Review β„–50

All I ask, is to just relive the moment! Thank you? πŸ˜‚

Gi
Review β„–51

You provide a link that does not work either

Ib
Review β„–52

Waited an hour for food which was bland and the calamari was quite a tough customer...Who decided to scrap the kids menu? Cant understand why.

Na
Review β„–53

Love love, love ocean basket always get my moneys worth

ju
Review β„–54

Excellent service

St
Review β„–55

Great service

Ia
Review β„–56

Fantastic food and great service.

Mo
Review β„–57

Was nice to sit in a restaurant πŸ˜‹ after a long time πŸ˜‹. The service was slow only one waiter. We had to wait a little while for our food

bm
Review β„–58

So sad to see this once excellent establishment sinking to such low levels,we had to wait long for service,the staff looked very depressed and only smiled when we were leaving, no serviettes,cutlery and bread rolls on the table,saw a couple of upset customers leaving due to the lack of service,I hope they can get back to previous levels of excellence,but I will be back to check up

Cl
Review β„–59

For what we paid the portions are a waste of money. Will never order from them again.

Jo
Review β„–60

This branch used to be absolutely great for dining as well as for service. For some reason the food is not as great and we stopped using it. I think maybe I should go again. It could have changed for the better?

Jo
Review β„–61

The bread was like a rock...I am a bread eater..when I ask them for another piece of bread the manager was not helpful at all...

Br
Review β„–62

We were one of 2 tables but it is lockdown. Very efficient waitress and food was excellent.

Al
Review β„–63

Great food great service. Not called ocean basket anymore. Is now called HOOKED. And Im definitely HOOKED. Friendly staff, friendly managers. Jason and Chantal is doing a great job. Keep it up guys!!!!

Ti
Review β„–64

Vibey, Space was renovated so theres a back entrance which is convenient for parking purposes, first ocean basket Ive been to that actually has music, food was good and staff were friendly:)

An
Review β„–65

Missing drink , burnt chips and food not nicely packaged

NA
Review β„–66

Excellent service

Ni
Review β„–67

Not the best Ocean Basket Ive visited, the quality was close to average but not quite there and certainly not on par with what I normally expect from this franchise.

Sa
Review β„–68

Its was okay

Me
Review β„–69

This Ocean Basket has the friendliest staff! From the entrance to your table, everyone greets and smiles. It is always such a pleasure to eat there. Well done!

Wa
Review β„–70

Food still good , service however suffers due to shortage of staff , Corona virus conditions and available staff having to devide their time between customers and phoned in orders.

Ru
Review β„–71

I was sceptical about eating there last night (27 December 2015) as the floor was filthy and no one bothered to clear the tables until we requested that they be cleared. My husband convinced me that it must have been because they had been very busy earlier. So we stayed. At the end of our meal I went to the bathroom and was disgusted to see the state of it. There was blood on one of the seats that no one had bothered to clean. We decided against dessert., Paid and then left. An hour later I started vomiting and running to the loo. My husbands symptoms starting soon after. I called them now, and they said I first have to go to the doctor to get verification that they were the cause by going to the doctor. Worst experience of Ocean Basket ever.

Ma
Review β„–72

We had a short business lunch. Food and service was good. The new menu is great! Top notch for a franchise store.

Ga
Review β„–73

Lovely evening, fabulous food. Not a venue to go to if you want a romantic evening. Had to ask Waitron to move tables when he seated us next to a particularly loud table. Excellent venue for family might out.

Ge
Review β„–74

Nice and relaxing

To
Review β„–75

I had the platter with fish, mussels, and prawns. Beer on the side. Partner had the fish. Incredible. Okay, this was after a wine-tasting on Constantia Nek. Still though, it was awesome. The baklava and chocolate dessert too. 5 stars, easy.

is
Review β„–76

Great management and staff is on point. Great and tasty food plus service is spot on! A job well done!!

Cr
Review β„–77

Food and service use to be great but now its seems like they are under new management since they renovated.The food was underdone and tasted like there was to much dishwasher still in the container they used. i complained and they offered to refund as the kitchen was closed which is cool but no apology please employ management that are client centric.

Ki
Review β„–78

Either your food will take forever to get to your table, or itll come on time, but you will be given no cutlery to eat it with. 1 knife and fork for a table of 4.Tables stay cluttered. Waiters need training.Never have a good experience at the Plumstead branch, itll never be my idea to eat here. Long Beachs brand is far better in every way.

Me
Review β„–79

The service is great

De
Review β„–80

Excellent

De
Review β„–81

Had a great meal here with the family. Service was fast ans very friendly. Would definitely be coming back

Ni
Review β„–82

Excellent service rendered by a efficient waitress. Ezra. Ocean basket PLUMSTEAD my new favourite eat out. Yummy food!

Sn
Review β„–83

Beautiful, Simple tasting food and very friendly staff. It was a pleasure stopping here. Beautiful vibe.

Ad
Review β„–84

The staff were amazing. Food was great. Really good -thanks.

an
Review β„–85

Excellent food, as always, best seafood around!

Ma
Review β„–86

If I could give negative stars I would. Appalling service and poor food, not my usually experience from the Ocean Basket franchise. Save your money and eat at home, or go to a different branch.

Ku
Review β„–87

Ordered a simple hake and chips.And it delivered. Melt in your mouth and delicious for just 70 bucks.

Co
Review β„–88

Service and qulity were excellent! Im just not that big a fan of franchise restaurants. Otherwise if you want great fresh seafood options, you cant go wrong with Ocean Basket.

Cr
Review β„–89

Closes at 6 on a sunday but website say 9 pm.

KU
Review β„–90

Food was awesome πŸ™Œ πŸ™Œ πŸ™Œ

Lo
Review β„–91

Great specials and good deals.Not to expensive, great quality of food and service

Ca
Review β„–92

Now called Hooked :) great food and value for money and friendly staff

st
Review β„–93

After what must have been 3 years of not visiting an Ocean basket after a bad experience at one, my wife and myself decided to treat ourselves to a long overdue visit to Ocean Basket Plumstead. Our experience was one that surprised us in many ways, mostly good though.The welcome was excellent, and we were welcome to choose anywhere to sit (though granted, the restaurant was not exactly overflowing with customers either).We were a bit saddened that the upstairs seating was no longer available as that was one of our favorite spots at this specific Ocean Basket, tough we did notice that the actual floor space increased substantially since our last visit, giving the restaurant an airy, open and non cramped feel. We both felt that even when packed with customers, the restaurant would not feel claustrophobic.We ordered a sushi starter and the tempura prawns, both of which were excellent and tasty (though for the price, an extra tempura prawn or two would justify its lofty price as it only comes with three prawns at just under R50). We then shared a platter for 2, and were really happy with the quality, freshness and presentation, as wel as the options available, specially after our less than wonderful experience a few years ago.The in-house baked rolls was excellent, and the smell of baking rolls was a really welcoming and mouthwatering experience.Parking is plentiful behind the restaurant, though can get noisy due to its location on Main Road Plumstead, but its to be expected.Our waitress was really excellent, and keep us happy throughout our meal.We both left very satisfied, and would definitely return.

Za
Review β„–94

Lovely everything was nice and fresh and real value for money

La
Review β„–95

Awesome service, clean venue, very helpful and attentive staff. Great value for money, great environment

Is
Review β„–96

Not good. Watrons needs training. Ordered the fish of the day which I was informed will take about fifteen minutes. Said its fine cause by that time I will be done with the starter which was the Sashimi. The starter came after the main meal. Was also offered Tabasco sauce which never arrived. Service sucks , anyways wont recommend this place where people think and act like they doing you a favour to serve a meal which you ordered.

KR
Review β„–97

It was awesome... The food was perfectly done and the service was great

Wi
Review β„–98

Food was great but the floor was dirty and some tables unkept. A child wasnt just noisy, he screamed and shouted at the top of his lungs to the disdain of other patrons. None was done to quiet him down.

Ro
Review β„–99

Quick service. Friendly staff. Delicious food. Variety of wine....What more can a person ask!

D
Review β„–100

Nice atmosphere - relaxed. Food could be hotter. Waiters are amazing

Information
100 Photos
100 Comments
3.6 Rating
  • Address:Shop 1 Gabriel Place, Gabriel Rd, Plumstead, Cape Town, 7801, South Africa
  • Site:https://www.oceanbasket.com/
  • Phone:+27 21 768 0328
Categories
  • Family restaurant
  • Seafood restaurant
  • Mediterranean restaurant
  • Sushi restaurant
Working hours
  • Monday:12–8PM
  • Tuesday:12–8PM
  • Wednesday:12–7:30PM
  • Thursday:12–8PM
  • Friday:12–8PM
  • Saturday:12–8PM
  • Sunday:12–8PM
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