Newly renovated so it only hold a few people no seats during the lunch time rush we had to eat in our car 😑
Great service when ordering online. Consistently good quality!
Excellent service from the till to the finish product. Lekka soos n cracker.
Just wondering why my review is not posted..as i said i bought 1/4 chicken and chips on monday i gave my chips to the birds cos it was not edible..it was dry and tasteless
Not what youd expect from a Nandos franchise. Your order takes about 40min before you receive it, and thats only because it was enquired. The cooking area is in the view of the customer so youd generally find till slips all over the floor in the waiting area. Got disappointed in the service and setup
I Had the most positive experience. Order was correct and hot! The service was very good and there was no waiting, it was drive thru!!Friendliest and most helpful staffThank you and please remain as friendly as you are
Always a pleasure going there friendly staff... The revamped shop security in parking... Feels like family when u order as they know when u give ur telephonic order they kinda know the name... But food always gud
Like to use the drive-through, quick serve...bigger pieces of chicken than before
Convenient drive thru Centre with its variety of stores en-route.
The churros and chocolate sauce are amaaazing!! The staff are so friendly and kind. The chocolate sauce is elite and the entire experience from ordering and engaging with staff to enjoying the churros were amazing. 8/10 & will go for some again soon!
There was no in the queue and stood there for 5 minutes. 1 other customer in the establishment and we were ignored flat out for 5 minutes. Decided to leave. Obviously do not want our business
Fast and efficient. Drive thru ooerator was friendly and accomodating
The chicken didnt taste fresh. It was dry. And disappointing.
Drive through is super convenient. Food is always tasty.
When it comes to drill 🐔 go to Nandos u will love experience the flammable 🐔
Burnt chicken two times in a week. Works better if you request the full chicken thats not cut in pieces. Twice I have asked for pieces it seems they pick the remaining pieces and make up a chicken for you, overcooked chicken. The third time it was better when i asked for a chicken that is not cut into pieces
The drive-thru at Nandos retreat is absolutely pathetic. 40 minute wait time and poor customer service
Bad Covid Practise! We cancelled our order watching them bag the food! They can easily change this but I think their busy - ness certainly doesnt help. And Im so over paying R180 for a whole chicken.
Always great service and fast delivery of food.Staff is hard working and it shows.
Food was lovely and exceptional I took my Grandson for an outing he thougherly e njoyed it.
Staff is great food is always prepared quickly and tasty
The most filthiest eatery I have ever seen, they dont clear their tables in time, customers have to stand for long whilst waiting for them to clean the tables 0 stars for Nandos Grassy Park
Three days ago I made a complaint. The Nandos team contacted me soon after in a highly professional manner.I appreciate that Nandos creates a space where they have the opportunity to correct errors. This is excellent and holds many benefits.We re-evaluated Nandos today and we are happy with the food, the professional service and the interior design (see pictures.)Once again, thank you Nandos team.We wish you all the best in your continues growth,Nitanja
Havent been, bit heard good reviews. Apparently one of the best Nandos.
The Drive Thru Is One Of The Best That Ive Ever Seen.They always on time, dont take forever. And they always advise you before hand if they dont have anything or do have some things. Always a pleasure going to this place.
Food is delicious, good and speedy service.
No long wait for food and its always fresh and hot
Grassypark nandos they make always nice food
Quick and easy drive through, no long waits
Always friendly staff and quick and efficient.
Food always fresh & enough sauce on the chicken.
No long waiting time in the drive through queue
Great service excellent quality. Why cant we get more drive throughs in Cape town ?
Always a treat to buy your favourite chicken
Hi my ride was awsome driver played nice music driver was friendky
Have been purchasing from them for years and very pleased with their service and quality of merchandise.
So, conveniently situated just off the highway/ main road. So far, I have received excellent service every time. Protocols in place, or drive through, which is rare to find for a Nandos, but a definite recommendation to visit and try them out.
Super friendly staffTurn around time is incredibleLoooove!!!Yummmy food
Good food, friendly staff and neat place
Placed an order line to collect food was ready when I got there and the order was correct.
Till slips laying all over the floor, no paper towels at wash basin. We had to clean the tables ourselves, short staffed. Waiting for 40 minutes for our food to arrive. Drink came when we were done with our food.
Staff extremely rude and noisy no respect for customers quality of food ok
The Drive Through was a bit Slow! But I guess this is a Nandos Problem. It is just not fast food!
Food was OK. Just had to wait really long.
The takeaway livers were ridiculously small😔 and it didnt feel like value for money.
Whether you buy via delivery or order on app and pickup they never follow instructions. Use to be good quality and portions. Now they give you tiny portions, no sauce and just dont follow instructions all in the same breadth of charging more in a pandemic. Felt sick 2 times in a row recently.Rosemead seems to be the only decent Nandos left thats in a decent range.
The service was excellent... the food was deliciously prepared and we did not have to wait long although we had a big order. They will definitely see us back there. Karin & John
Ordered my food online for 6hoo, went to pick up at 6hoo but still had to wait a nother 45 minutes to get my food, the reason for waiting so long is because the place was full of people who were waiting on tables, so the people who had online orders had to wait outside in a queue 😡😡🤬🤬
There was one lady at the till, the que was so long, people were agitated, I loved the food but their system too slow
I got excellent service... 😀
Great food. Quality and freshness.
Kak service waiting long and than after waiting long in the q to collect your food at the window they tell to go park cause they gonna bring ur food and if that wasnt enough they let you wait long once again finally you go and ask about your food theys say they have been looking for you isnt that to make you assess sorry but thats the way I feel
Very friendly worker and neat and clean
It was fare spacious parking
Food always on point and staff very friendly
There service was super awesome. I waited about 10 minutes for my food it was quick. The staff was very friendly I enjoyed my meal 10/10
Fast efficient and delicious. Staff friendly and helpful
Did not receive what i had ordered. Very disappointing
I was just sitting next to the driver who was also the customer and who ordered your delicious chicken. If you have my cell number to send me this message, wow!,then you are fantastic!
Waiting times are poor but their food is very good, if youre willing to wait youre going to get a delicious wholesome meal.
Not a big fan of nandos
Building itself needs maintenance, leaky aircon and in general kinda slow service
Polite staff and a very good management of expectations where time is concerned
Usually find the drive thru not to busy. Service is on par.
Took extremely long and the lady at the window had a bit of an attitude. Other than that, the food was great.
Nandos drive thru is what this world has needed lol. I am always happy with Nandos quality. Half a chicken, hot. You cant go wrong. And Nandos Grassy Park has not disappointed.
Excellent service,hand sanitizer and temperature was taken,information incase someone was Covid pos on the day you were there. Didnt wait long for my food and everything was to my liking.
Friendly service. Good food
Fantastic service with a smile from the lady at the drive thru. Food was delicious 😋
Staff very noisy while you eating not a nice experience sitting in
Kept me waiting so long for my order.
Friendly staff awesome experience
Staff working with food, no gloves.. and no covid protocols
Great food as always
Their food is out of this world. Strong and spicy. Their grilled mielie, no words to explain. My mouth is still watering. Their salads are fresh. The garlic cheese roll melts in your mouth. Its worth the long wait. To owner and staff, keep it up!!!!
Dad said he is done with take outs, mcdonalds and kfc they horrible... Said I know dad ma wants Nandos are you sure...... 2 sec later..... Ok you can get me that 😂🙏😎👏👌®️ loved the reaction and we know why its amazingly tasty and never gets boring
Drive through staff always friendly and patient.Good covid safety measures.Food always delicious!
Good serviceGood foodFriendly staff
Awesome place.
The supper was very delicious and the atmosphere was good. Covid-19 protocols were observed.
Always a pleasure visiting
Food very good
Good service.
Love the upgrade awesome place to relax and eat and spend some time with family
Nandos is always good just the quantity versus quality seems to be a problem
Did call and collect order yesterday. Great service friendly and polite. Small error on our meal but food was excellent thank you
Great service good food 😉
People serving have an attitude problem. Very noisy. Loud music. Food was well made tho.
I like thier chicken nyc test
Always bustling. Quality food &service
Good space to meet, while enjoying some great meal and drink
Good but staff is to loud for a sit down meal.