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McDonalds Greenpoint Drive-Thru
Fritz Sonnenberg Rd &, Granger Bay Blvd, Green Point, Cape Town, 8051, South Africa
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Gi
Review №1

The staff is punctual and friendly. Service delivery was good. The customers are treated with respect. Best service I have ever seen from a Macdonalds in South Africa. Well done.

Ta
Review №2

Regular at this store. I drive to this McDonalds over the one down the road from me at Seapoint. Very friendly staff here and convenient.

mo
Review №3

One of the best McDonald’s in Cape Town. Super efficient, professional and delicious

Le
Review №4

I was in one of my I need coffee moods and I am hungry. I took a turn into MC Donalds on my way to work round about 6:40. I bought a breakfast with coffee. When I received my food I started to eat immediately while driving when I was done eating I want to drink my coffee. As I took a sip thinking that is hot my coffee cold. It was impossible for it to get that cold as I work in seapoint not far from McDonalds. I didnt evens wait to get at work where I could say it was my fault that the coffee got cold ..they actually served me cold coffee..when I tried to contact them the phone ring and it was cut off every time. I then went the website well was struggling to complaint ..didnt want to waist my petrol to drive back either and I need to be at work 07:00. Well all I can say is please check your food before leaving dont be in a hurry.

Ru
Review №5

Went there @ 06:40 this morning. After waiting at the door for 10 minutes, I walk around to the drive through section, only to be told that it opens at 7.It has huge signs ( as you can see in my pic), indicating 24hr service.Pathetic.

Dy
Review №6

Fon a good day, service is efficient and most importantly friendly😊

Ca
Review №7

Loved the fact i could redeem multiple items at the drive thru. Food was of excellent quality. Prepared freshly. Waiting time was non existent.

ta
Review №8

The service was friendly, fast & efficient. Our meals were delicious and i especially loved our dessert -ice cream after! YUM!!

Ly
Review №9

Super efficient, food always warm and well prepared

Ch
Review №10

I dont usually go to Mac D’s.I received my order promptly, but was not impressed by the lack of cleanliness in the restaurant.

Da
Review №11

Well stocked, great parking, easy access to ring roads

Ni
Review №12

Taller vehicles can fit through this drive through which is a huge plus for tourists with 4x4 and van lifers! My van at 2.2m had no problems.

Me
Review №13

Had a bad experience contacted manager Shanaaz and she immediately made that experience so pleasant thank u Shanaaz u awesome

Li
Review №14

Green Point McDonalds.. Disgusting burger..the meat is a small, very thin round of heaven knows what...it is colorless and tasteless.The bun is ridiculous..one small slice of German and a little tomato sauce. WHO EATS THIS RUBBISH... many years ago was very different..even the chips not the same...

Na
Review №15

Good service. Staff are fast,friendly, and efficient. Meals are fresh and tasty. Facilities are clean.

Et
Review №16

This is one of the only mcdonalds that isnt open 24 hours. Came at 6:30am and the drive through was closed. Everyone started parking outside waiting for Mcds to open.

sa
Review №17

Drive through is fast and staff is friendly however always check for your ketchup in your meal as they tend to forget to add it. Overall its great and also has plenty of parking should you wish to eat in the car.

Am
Review №18

Lovely surroundings. Great to bring little kids as they can play in the play area or on the field and area around the Mc Donalds. Can also go to Greenpoint Park or the promenade for an ocean view as its really close. Portion size is okay and its nice and fresh always. Spent up to 45 minutes in the drive through during their peak time which is late afternoon/early evening on a Saturday as they can get pretty busy certain times. Overall good experience though. Will surely visit them again.

na
Review №19

Drive through was hectic, cars were not moving at all. We decided to go inside and service was good.

Zh
Review №20

Can up the service quality... Assisted but Not that friendly at all

Sh
Review №21

Situated close to the beach and next to a family picnic place always a pleasure being there

Ca
Review №22

Hi lovely and quick friendly staff and good prices would definitely go back there

Be
Review №23

Friendly staff and a McDonalds that makes me feel rather welcome. Actually dont mind spending money at a McDonalds which is fairly clean, always good food, not been disappointed so far.

AJ
Review №24

I used the drive through. Staff very helpful. The drive through however is a problem. The pickup window is not easily identifiable and the area looks like a store room. No signage to identify. The drive through is also very narrow and section especially narrow because of the huge tree that has grown into the drive through.

St
Review №25

Drive Through did not put the chicken in my burger and only saw once I got home. Check all your food before driving off!!

A.
Review №26

Fast, clean, efficient, ample parking. Covid19 precautions adhered to. Recommended

ak
Review №27

1 big mac 2 chicken foldover and 2 cheeseburgersGuess what my big mac missing, I even asked if everything in the bag and the lady said yes! My bad I didn’t check. You must check your order again and again and again.

Ta
Review №28

Queues move really quickly. Food tastes good.

Su
Review №29

Drive through line was to long, went inside, service was quick and efficient

Mi
Review №30

Well kept place. Upon arrival today a large group of people had just left a huge mess on the tables (they clearly were not sure what the bins were for), the staff were very prompt in cleaning up. There is a cafe on the premises offering doughnuts or cake to order along with cuppachino or coffee. There is a decent size childrens area outside, but it is not suitable in bad weather. I did not notice dedicated parking for wheelchairs, nor did I see wheelchair accessible toilet facilities. There is a ramp at the entrance.

Er
Review №31

Absolutely amazing. Staff and overall ambiance in the restaurant is fantastic. So so clean. I really enjoyed my experience this morning compared to other McDonalds where its too busy and noisy. Lovely and well done.

Tr
Review №32

The drive through was a stand still and then I decided to go inside and people were complaining because they were waiting so long for their food, manly the burgers took very long to come out of the kitchen, it was very frustrating for all, because usually that Mac D is know for quick service

Fr
Review №33

Friendly staffA reasonable good coffee (value for money)Covid compliance

En
Review №34

Friendly service starting with the guard on duty and the drive thru!!!

KO
Review №35

Service is quite fast than any other store. No machine and busy drive thru and but food is ready fast . Place is cleaned.

Gr
Review №36

Service so so,some friendly some not like everywhereHowever the parking area and park is full of undesirables,puts you off eating and relaxing

Na
Review №37

Service from cashiers were excellent and establishment was clean ,kids were disappointed that the play area was closed and the toilets were atrocious ,smell was horrible .

La
Review №38

Friendly staff, good security and strictly covid compliant.

Br
Review №39

Service is nice and fast here, not much time waiting for food and the food is surprisingly good for McDonalds. Bathrooms are clean and theres plenty of parking most of the time. The restaurant is spacious and offers enough seating considering Covid rules.

Ma
Review №40

Lovely service speedy and security stood by my bike as I was there for a coffee stop while cycling

Ju
Review №41

Great McDees. Right By The Beautiful Green Point Stadium. Very Covid Safe too. And Great Quality & Service!

As
Review №42

Cashier makes me never want to take my family there ever bad customer service aAnd gave us no great presentation with the way food was packaged but I have faith that they can do better

An
Review №43

Mediocre standards, always busy, & dont go there late or theyll forcefully coerce u to just take anything they have left.....Mistakes are made with the orders as well (especially the drivethru) which makes one want to go into store ... but one rather didnt due to Covid n the store being so full...

Vu
Review №44

Service was terrible, the person who was serving us at the drivetru forgot about us will having a chat with her colleague. We eventually had to remind her of her duties.

C
Review №45

Very busy and popular McDee, drive through was packed. Stopped and dreaded going in as queues can be long. Amazed about Military style system put in place - staff were Amazing. In & Out in quick time- Keep this Up guys !!

Mi
Review №46

Good service. Good value for money.Parking - more than enough. Nice pictures on the walls.

Mo
Review №47

Customer service is abit slow and not up to standard. Cleanliness is not up to Standard as well. Nice and big

Ed
Review №48

Faster service Ive got ever

Al
Review №49

Perfect little spot. Love the fact that they kept the building design as a house. Gives it a nice new feel compared to all McDonalds stores.

re
Review №50

Easy to catch a quick meal...our go to place for the mornings on our way to drop our girls at school.

st
Review №51

The only problem i had was with the guy at the door who had sanitizer. Just because i didnt look all smart does not mean im not a customer. Does one need to dress formal to get in. As i got in i asked him where the toilet is because i ddnt want to ask the ladies and waa told the toilet is for customers. Like really. I will say weldone to the good service from the ladies they were good

Da
Review №52

This is a very stressful drive through experience not for anyone but the starving

Na
Review №53

This will always be my favorite McDs ❤Great food with efficient and friendly staff is what this outlet is known for!!And you will find an ATM cash express for convenience too!!Lets support local business and help each other and the economy 🇿🇦 to become strong again 🤝

Lu
Review №54

They aew nkt taking Amex card, haybo McD!

Un
Review №55

PITY NON-DISABLED PEOPLE PARK IN DISABLED SPACES. SECURITY OFFICERS NOT DOING THEIR JOB.Staff always friendly, a great mood, ample parking, outdoor seating. Very friendly, popular with locals. Great views, next to sports complex that includes Cape Town Stadium. It has a drive through section as well.

Ro
Review №56

We just used the toilet facilities. Easy to park, and free to use.

De
Review №57

Even if there is a long queue at the drive through, it still moves quickly and efficiently.

Mo
Review №58

Food was good, as expected. Went through the drive through to grab breakfast. The breakfast menu at the ordering station was missing. So be prepared by knowing what you want 😏. Other than that the experience was okay.

Da
Review №59

It tasted better than it looked. This was a McFeast with few gherkins etc but made up for it in taste.

Ch
Review №60

Food good, food prep a bit slow for during the day

Ma
Review №61

I love her so much

Da
Review №62

Best Best Best service from our favorite Liso. Your peeps from Greenpoint covid Lab adores you.

Am
Review №63

The drive through is always aggrivatingly slow! No sense of management resolving issues effectively.

Na
Review №64

Bought a blueberry and chocolate muffin last night. And it was AMAZING. Fresh! I am sure it was baked right there and then. Thank You McDs Greenpoint!

Ma
Review №65

Always a good experience. The lady advised me to download the app and take advantage of awesome deals.

Ra
Review №66

Great fast service if one goes inside.... the drive through gets a bit cramped and a large Q forms from it. Staff member was friendly, offered advice on my order to save and thank me afterwards felt appreciated!

Da
Review №67

Good for a double chilli cheese burger, chips and a coke.

ro
Review №68

What fun menu for the kids and family

Al
Review №69

Their service was bad chips was burned to a crisp I hate the experience I threw my meal away, Ill never go to this McDonalds again

je
Review №70

Walking distance from home.The Golden Arches as a neighbor, Im surprised Im not super sized myself.Only disappointed when the ice-cream machine isnt working, which is whenever I (not really a big ice-cream guy) am in the mood for it.McDs, you know what youre getting, every time.

Li
Review №71

Very busy. Friendly service

Je
Review №72

Slow service, we had to wait for our order twice when using the drive through during one weekend. Food was hot and fresh though.

Zu
Review №73

Service is great unless you go on a hot summer day when the beaches are full. Youll have to prepare yourself to stand in a queue. But once youre out theres a lovely patch of grass outside that you can sit down, relax and enjoy your meal

Ky
Review №74

Why cant you just have machines that work? Like, its not that difficult. You have one job. Provide the food items on your menu. Man that Oreo chocolate shake is nice, but twice now it hasnt been available. But Mcflurrys are?? Just put the ice cream in a milkshake cup with the same toppings, boom, milkshake. But noooo thats not possible. Cmon, be better.Fries were crisp, Mcflurrys were generously sprinkled with toppings but poorly mixed. You know what would fix that, putting it in a milkshake cup and mixing it like a Mcflurry. Add milk and crushed ice.

Ma
Review №75

Always friendly, always fast. Always fresh! Good job guys!

Dy
Review №76

Fast service, great staff and quirky building for a McD’s

Sa
Review №77

They serve the Nazo meals in wrappers with the least spicy sauce. Staff can smile a bit more.

Ja
Review №78

Great service with a great smile.

Sa
Review №79

Super fast service and rendered with a smile. The staff who were on duty on Sunday 24 January 2020 were very pleasant and preofessional early in the a.m and it was delightful. Well done team Greenpoint McDonalds!

Je
Review №80

Extremely slow drive through service

Cu
Review №81

Its a very busy McDonalds. one needs to double check her order before leaving had to come back twice fetching different items .staff are speaking home language which was Afrikaans (I dont understand).eventually got the correct order

Ti
Review №82

Was planning on buying a share box but when we got to the window, we couldnt order it because there were no chicken nuggets.Couldve tried to substitute it for something else at the same value?

Ad
Review №83

The play place is out of bounds. We had beggars disturb us while eating outside. We are outside because the air conditioning was not working inside. On the up side the food order was quick and correct.

Ry
Review №84

Needs to up their food quality. Prepared super quick but next time Im going to check the quality and not use the drive through. Its been numerous bad quality orders but because of bring convenient for me to use your services, I WILL HOLD YOU RESPONSIBLE FOR FOOD QUAILITY ASSURANCE.

Br
Review №85

Really efficient. Super fast service!

Pa
Review №86

My husband and I ordered two extra large meals from McDonalds. The meal was meant to have the burgers of our choice, 2x Extra large drinks and 2X Fries. The order was delivered to us by Uber Eats, sealed by McDonalds so the order was not tempered with. Once we cut the seal and opened the package, our large fries where the quantity of a small meal order in an extra large container. The meal was delicious, the drinks were the correct size however, you do not cheat your customers. That is wrong on so many levels. We paid you for a product, one we did not receive. If we wanted a small meal, we would have ordered a small meal. I truly have had the worst experience, we had to make sandwiches because the delivery service was closed and we were starving. I will not recommend this to anyone. Very appalling services.

Sh
Review №87

The food was good and service but sadly they gave me 1bigmac too little that Ive paid for.

ab
Review №88

Loved it, quick and efficient

Ha
Review №89

Great warm and friendly staff

sh
Review №90

Im Lovin it. One of my favorite stops on the way home from the beach

Da
Review №91

Great, quick food. Obviously not the healthiest. But who goes to McDonalds for a salad. Great variety of burgers and drinks. Always tasty.

Ke
Review №92

Staff were not wearing protective wear over there hands through the drive thru handing customers food with their. bare hands and not on a tray as experienced at other McDonalds outlets... staff member took my slip to check the order and never gave it back plus they never gave the full order and the outlet was closed by the time we turned back...

Kh
Review №93

An old building so still an old school McDonalds. Has everything youd expect though. Lovely park area outside.

La
Review №94

I ordered a triple cheese chilli burger also delivered through Uber eats..... Once I got to it firstly it was chicken and I dont like their chicken because it taste fake then the cheese saucer is scrapped on and Ive been trying to call them and absolutely no one has been answering and I dont want it because its incorrect order....... Can someone please contact me urgently

Sh
Review №95

I was their on Saturday just after midnight Doors closed and drive through closed aswell. It clearly states 24hour? Staff looked at us customers ( -+ 6people ) and didnt have the decency to tell us whats happening. I knocked on the window politely and asked if they would re open, I just got ignored.Bad bad customer service for a branch located in one of the best spots in capetown.And the parking lot was filled with people that didnt know if this branch would open or not.

Da
Review №96

Was very busy on the day we were there, but friendly staff and quick service.

Fa
Review №97

This is the best McDonalds Ive been to. After Lockdown level 5 and 4 this was my first take out and I thoroughly enjoyed it!!!They never fail to disappoint and we never have a problem with our orders here.Will most definitely always choose McDonalds Greenpoint!

fa
Review №98

Undoubtedly the quickest mcdonalds Ive been to. Fresh fast food every time youre there

Pa
Review №99

Dear md team, veggie items are never on special. Sad.

De
Review №100

Loved it. The food was perfect nd the place was neat and tidy. Staff was helpful and very friendly. Ill definitely visit here again .

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Fritz Sonnenberg Rd &, Granger Bay Blvd, Green Point, Cape Town, 8051, South Africa
  • Site:http://www.mcdonalds.co.za/
  • Phone:+27 21 419 3715
Categories
  • Family restaurant
  • Hamburger restaurant
  • Fast food restaurant
  • Takeout restaurant
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
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