Was clean and food came quick. Was a bit disappointed there was no coffee available. We all dont want cooldrinks to enjoy with our food. Otherwise social distancing was practiced correctly.

When I’m in no mood to fix myself something to eat, this Nando’s is my go to. Always bang on, in terms of quality and value for money. Like clockwork, every Friday, we order Boujee Bowls and Peri-Tato salad. And I must admit, I’m never disappointed. When I ask for extra sauce, they give me more than extra sauce. And it just tastes better than any other Nando’s in Cape Town. On Friday evenings, after a tough day at the office, when Mr D knocks at my door to deliver it, I’m so grateful we discovered it. Keep up the great work!!!!

I have no complaint, but my friend was very disappointed Re: Service and wrong order.Their concentration were more on online orders that had to be delivered.There were hardly anyone in the dining area. Theres no justification for the mistake.I dont think she would go there again. She was furious..

I placed an order through the Nandos App for 2 x sharing wedges for collection at 17:15, the same time that I walked into the restaurant to accommodate for any possible delays in the preparation. Unfortunately, there is no longer separate queues for persons who order telephonically via the app. You are required to stand in the same line as those persons who place their order upon arrival. I did not have an issue with this as therr were 3 people ahead of me. However, I did take issue in the fact that I had to stand in the line for almost 20 minutes for an order that should already have been completed. Once I got to the front on the line, there was nobody at the counter. I understand that they have other duties but there are three tills and not a single person was there. I was required to wait until someone assisted. The time was now 17:45. I was then informed that my order (2 x wedges) was still being made as they are spicing it up) (However, I suspect that my order was given to someone else because I did not collect it on time due to no fault of my own). I then waited a further 10 minutes for my chips to arrive and I left the restaurant at 17:55. I am very disappointed in this experience. I have been coming to this specific branch for years and have never experienced service like this. I understand that it is a Friday evening and the orders are flying in, but please have a separate counter for mobile orders. The very purpose of ordering through the app is for convenience.

Had the best service with only a 10 minute waiting time for my order. The food was delicious and I will definitely buy from them again

Very clean. Quick service. Food was delicious.

Choice of music not good at all service good

The food was very good and we did not wait long for the food. COVID-19 protocol is in place

Friendly on the ball staff, Very efficient service and very helpful staff.

Chicken was good. Theres no coffee and the milkshakes are made with way too much ice (ice in a milkshake?)

It was a visit during lockdown, so telephone order, 25 minute waiting period and collect. Our order was correct, ready on time and there was plenty of parking. Outside Lockdown time, it is quite busy and if you are ordering a takeaway then the wait is quite long, for a sit down the wait is shorter

Pretty good for takeaway, havent sat in yet

They can not handle busy times. I went there on 10/7/21 and as usual they were understaffed and there was chaos in the shop. About 10 Mr D drivers were waiting to be helped. I ordered on the Nandos app and was told the ETA was 7:30pm yet I still had to wait in the queue for 10 minutes and then told I would have to wait another 10 minutes. I knew it might be longer as the orders were piling up and there were mistakes with orders so I cancelled mine.I phoned customer care (the second time in a months) and was given all the clichéd responses like, “we value you feedback blah, blah..” I was sent an sms and still have not been contacted. I must just state that the staff were polite and friendly and I don’t blame them for the inefficiency, it is the owner of the shop I hold responsible. How can you have one cashier and 3 tills? And why should people who phoned in their orders or ordered via the app have to wait in a queue? There were many people complaining in the shop at the lack of organization.

Good place for a mea,l they deserve a bigger space though. Toilet sign across the room should be changed to fresher room

Food was excellent but the service was slow

Good food at reasonable priceBut had to wait as it was busy at 7pm

As always, great food. Really good service and friendly staff!

Service was excellent and I got what I wanted as a side with my family meal. My kids loved the takeaway milkshake, actually the best chocolate milkshake Ive tasted thus far...The salad was fresh,green and crunchy but the chicken portions were small compared to Kentucky. I enjoyed the meal because I prefer grilled chicken to fried chicken.

For tasty chicken 30 minutes before lockdown

Food is good but the service went downhill. Was not always this way. I guess the pandemic got a hold of their service as well.

It was the most horrible experience ever. The ladies who brought our food to our table were unprofessional and had unpleasant looks on their face. My food was nearly finished and I had to remind them to bring my bar one milkshake. I waited 31 minutes for a milkshake and then when I asked for a take away packet,the lady cleaning the table just looked at me and then my husband had to go fetch the take away packet himself. The ladies working there are very unprofessional and Ill never want to go there again. I am so angry at the fact that I had to remind them what to bring of my order.

Under this Covid restrictions Nandos are generally giving a good experience to there customers

Food was good but peppermint milkshake an absolute let down... I ordered pic on the left & got pic on the right.... Didnt even have a peppermint taste😢

Got there after 10 and the staff said they are not open yet even though the website says opens at 10am.

Best peri peri potato wedges and chicken superbly made.

Impeccable services and food is always as expected.

Great service every time we go

Very good service and foods. Staff are well trained and professional

Struggled with pressure of dinner service. Quality of food good

Waited 20min for my order which was a simple quarter chicken meal.They forgot my roll which I was made to wait an additional 15min for...by this time my food was cold. I asked numerous members of staff to assist and eventually asked for a manager to please attend to the lengthy wait for the roll. I was told the manager is not available...Overall: No commitment to service!!

They take soooo long to get a simple order ready and they were not even busy!

The chicken was fit for a king. Ill definitely pop by to indulge in your menus options.

Is always busy cos the food and service is good.

Best nandos in cpt

I ordered a full portion liver for my parents and they couldnt even eat it. It was so burnt and dry and tasted so horrible. Im truly disappointed because we always order from Nandos and liver has always been on our list.

Terrible service. Order numbers not called out. Even after asking for them to check if my order was ready. Too few staff.

Very bad service, staff are unhappy and take it out on customers. They also get ur order wrong and then u have to wait even longer for your proper order.

Good value for money, food always ready 😋

Was my first time at this Nandos. Waiting time was 30 mins even though the queue ahead of me was short. Portion sizes were not that great.

Love it 💓😂😊

Love Nandos service fast and they a healthier fast food options..

Nice and convinient branch

Love this Nandos 😋

Usually good to excellent, but on this occasion it took them about 15 minutes after my arrival to provide my order which I had placed and paid for online, ie just on 30 minutes for a 1/2 chicken and wedges. When ordering online I would expect the order to be available at or just after the designated collection time. I will return, but suggest they have a relook at their systems during busy times.

Always receive excellent service. Very friendly, professional staff

Good food, nice atmosphere and friendly staff

Food was good, but very slow. 30min+ for a simple order. Must have got them on a bad day.

Horrible service from the moment we stepped in.1. Absolute chaos at the door.2. We waited so long for our meal3. Waiters try to avoid eye contact when you trying to get their attention.4. And when you finally get them to come to you, you wait ages to get what you asked for. Glasses are supposed to be on the table before the meal even arrives.5. We ordered two meals takeaway (1/4 chicken and chips) and waited over a half an hour for our takeaway bag, we werent even notified when the meal was ready!Horrible experience at one of my favourite restaurants, we are very disappointed!

Best service ever keep it up

Stunning food and friendly service. I know good food takes time, but this Nandos is slow as hell.

Good service, always clean and food doesnt take long to served

We sat down to eat. It was clean and Covid-19 friendly. We enjoy the ambiance.

I do not dislike this place but very dissatisfied with my bowl I ordered. Everything was overdone chicken was like biltong and avo very hard still. Was looking forward to my first chicken bowl but not sure I will ever order that again

Wings were way to small.Food boring

Ok as far as fast foods go.

Quick and efficient. Obviously great quality! Everything you want in a Nandos.

Food was delicious. Service good. Will definitely go again

Staff are very nice. Food is great. My fave Nandos

Real braai test restaurants.....

The corn (mielie) was way over cooked and hard or it was old, I always order a corn with my meal and this was the first time I experienced such an awful one.

Great chips....

Good service.

Loved the new look .food and service is great but the portions are still wayyyyyy to small .

Good quality food, one of the better chicken restaurants i enjoy

My moms visiting from Pretoria as I recently moved to Cape Town. I have to admit you are the best Nandos. However yesterday I ordered the double chicken burger and it was like water drenched in the burger instead of sauce. I actually felt nauseas afterwards because it was quite gross. Not sure what happened as you guys are usually AMAZING

Best Nandos ever

Food is just not what it used to be.

Very quick, and the food is amazing

Good service

Terrible slow service today and its busy on a Sunday but only 1 teller and she sooo slowwww ... not a good day and i placed a phone order in order not to wait and avoid any customers NOT social distancing

I ordered 2 chocolate puddings and received chicken, chips and a roll. I had to return the food and never got my pudding. Horrible service. Unorganized. Second time my order was wrong with nandos kenilworth

Service was good

Best service

Wendy and Cindy are the best❤️❤️

Nice restaurantBut portions are ridiculously small and expensive check the size of the chicken burger compared to a standard fork

Lovely atmosphere and quality service

The food is always fresh and hot. They never disappoint.

For us excellent, if you prepared to wait as they are not the quickest

Im impress with the guy at the door handling the Covid19 conduct off wearing a mask well done....Chicken was a bit tough ....

Great service short wait time for food lots of seating for big groups

This is one Nandos that I will not visit again. The service was pathetic, the chicken was tasteless and does not appear to be flame-grilled. The empty plates were left on the table gathering flies and the staff attitude made the visit worse. The three of us were in unison with the poor service.

Food is good.

Terrible food. Cardboard chips, dismal burger

Very good

Very slow these guys

Good service. Their Food is always great.

The service is spectacular and the decore is beautiful and the seating area is very spacious

Did not do much there, just bought some Ice Cream, place was neat and staff friendly, social distancing adhered to, nobody enforced sanitizing

Thank you for a good sit down meal.

Beautiful tasting chicken,Taste of your choice, try hotSo many awesome meals to choose from, all good!The experience of Nandos is for any occasionThose spiced wedges thoughLoveSharvedFounder of Spiced Gold

Wish the chicken was a bit bigger. Very small cheeks

Service is extremely poor, tables are not cleared even when waiters are called. Sides came well after we were halfway through the chicken. We had to find our own cutlery and glasses. The food was average and portions very small as becoming common with Nandos.

Very pleasant , covid protocol compliant

Been a while since I did Nandos but well worth it! Friendly efficient service and... yum... that period peri

Nando’s Rosmead is definitely one of the better Nando’s in the Western Cape areas. The service is decent and your meals are cooked well.Located quite near the Spar so you can also get your groceries while waiting for your food. They offer delivery as well.As much as the service is quite good and the food is great, they get too busy to Clean and Clear the tables so you may need to ask to have the tables Cleared.I would definitely suggest trying the Quarter Chicken and Casa Pap, Chicken Strips with Garlic Roll or the Chicken Wrap.

Good work

I honestly wish I could give it a five star but there are two factors affecting my review. To start off the quality of service and food is impeccable and I highly recommend coming with friends or family and sit down to eat and you will leave with no regrets. I only hope in the future they can send out food a little more fast since it can be quite the wait and also the seating availability is quite limited especially in such a busy and popular centre but nonetheless definitely worth it.

Ordered online, showed up at prescribed time to collect, had to wait a further 20 min while walk-ins saw their orders first. Chicken was only par cooked, Portuguese rolls were soft, only the chicken livers lived up to the Nandos name. They need a live display of the orders for patrons to be able to see the order status and expected delivery time.

Cashier was excellent

Great food, good service during the week. Gets busy and very disorganized on weekends or peak times though. Its chaotic and there are often customers getting upset due to poor communication and management.