I bought a Mac feast yesterday and it had a bit of an odd smell but I overlooked it cause I was hungry, I’ve been up since 4am having diarrhea, I am so disappointed. Should anything happen to me Mac Donald’s Sandown would be the reason. This is food poisoning!!!!!
Craving sweet ?,you wont go wrong with McFlurry!!
Experience is always fastand efficient. Good service. Fries are not so well prepared at times
You need to send your workers back to school to learn customer service because they are very disrespect ful they dont know how to provide the customer with a success service...they are very stupid and rood
Pathetic to say the least. Service is poor and takes very long. Not what you except from any take-away place. We dont except the best service, but rather speedy
We decided to eat there instead of order in. We had excellent service, the chips was crispy and fresh, the food was mouth-wateringly yummy :-). We have not really taken our little one to eat out for obvious reasons, but it was clean so we were at ease. Good service, good meal. Will go back again for a sit down meal.
Not bad. Could do with improvements to the service.
I just ordered from McDonald’s Sandown for me and my pregnant girlfriend and we received stale food!! I bought my food at 9pm, it’s not even close to your closing time. Why do you do this?? I paid R180 for fresh food but you guys think it’s okay to give us stale food? I’m extremely disappointed and I will never order here again.
Asked for salt and pepper twice, did not get it. It is not the first time this has happened.
Service ok, 3 out of 4 times they get something wrong with the order
The drive thru is great
I think you need to send your workers back to training because they dont know how to provide customers with a successful service and there are very rood and disrespectful...Im not just saying but its what Ive experienced
Had to be up really early and saw that this mcdonalds said it would be open 7 am, its way past 7 and staff are only arriving now. Dont advertise opening times if youre not going to adhere to them
Friendly people and very efficient
The staff is always friendly and happy to help where they can. Definitely going back
Quick takeaway place
Ice-cream machine was broken.Or wasnt ready. Goes without saying.Such a cliché.
Best cappuccino coffee by far, never had problems with any staff members. Friendyest by far!
Crunchy burger rocks
Staff quick and friendly
Ordered a strawberry milkshake on Monday evening, the 10th and theyve pored so much pink syrup into the container that its now completly undrinkable.Ive tried to call there number, which I got off google and it says the number doesnt exist... Im very disappointed cause after a long hard day at work I was really looking forward to this....
By far my favorite mc Donald’s, service is incredible! The staff are friendly and the environment is comfortable and enjoyable to be in. The food always tastes fresh and great! Highly recommend
Great franchise. Everything was easy, love the self order system and the minimal personnel hanging around aimlessly like in some others. Food was warm and fresh👌
If I could give them less I would. I ordered 4 meals and only received 2. Tried to call them for over an hour and no one picked up.
Always fresh food and it has a really nice inside area to sit down and eat, and a nice kids play area. My only complaint is the homeless people who stand by the drive thru and beg for your coins. They can really do something about it, but its been more than a year and the same woman and her boyfriend/sugar daddy sit there and harass you for money.
The service at this particular McDonalds I personally found to be really good. I had a massive order and I didnt even sit down 10 minutes and my number was up. Great stuff!
Great service
Amazing Service
Their customer service is top notch
Fantastic service. Food came fresh, warm and fast. Staff at this McDonalds take a lot of pride in what they do and it shows.Well done
Ordered two cheese burgers Happy meals and when we got to the beach, chips only. No hamburgers. Very dissapointed kids. We went back and got the burgers and they compensated by giving the kids ice cream.
Ordered 2 large meals and 2 milkshakes,only got 1 milkshake but i paid for 2 and the delivery guy said it was not on my order and he never gave me my receipt
I wonder are these peoples patties real beef or what. Something just aint right. Burger King patties taste way better than McDonalds
My go to spot for quick morning breakfast before work. The new chicken wrap is pretty good or I go with old faithful in the chicken mcmuffin
Outstanding, service was good venue within Mall parking easy.
Fantastic
Loved it. Good food and friendly service
They couldnt help us access the wifi and this is where we will be doing more business meetings, have we decided only to get something to drink and not eat as well. We were there till loadshedding started so they could have had a meal and more drinks out of us but we disappointed that nobody had knowledge of the wifi
Staff at drive through can be a bit friendlier. Food still good value for money. Love the breakfast
Very good
Amazing as always, clean quick friendly service within minutes. Happy children and will definitely be back. Thank you
You guys make early morning breakfast a breeze. Keep it up. Just a shame i could not get hot chocolate with it as the machine was not working.
This place is absolutely fantastic Ive been there many times and then they even upgrade it and its a really great place for Hangouts
The chips are nice but they can never get the order for our burgers correct. We asked for cheese burgers no garnish no source but they gave a normal burgers with everything on.
Made use of drive through. Was assisted quickly as the queue was short
Yummy jalapeno burger, but way to little mayonaise sause + i never got 1 jalapno chillie 😢😢😢 chips + coke was fine
Its a Macdonalds. What more do you need to know. Has the cool new self service order system.
Came in there yesterday, bought food for the whole family. Got our food served within 10 minutes. The branch manager also came to check if we are ol. Excellent service!!
Great service, friendly staff and the best Choc chip muffins ever😏👌
Speedy service. Try their extra large fries for R25. Great deal!
Too slow, always forgetting something. But what can you do, bad service delivery is SAs new friend
Generally pretty good. When they are busy they screw up your order. Even after correcting them 3 times.No complaints about the food. Spot on McDonalds general quality.
Really quick and more often than not, the fries are hot when you get em
In general, going inside is awesome. The self-order and pay facility is the best thing ever, so convenient. Service is however very slow - Oddly, only when Siviwe is not on duty. He is the best asset you have. The drive thru, oh my hat, no, so SLOW and leaving out items you have PAID for. I have lost so much money from this.
They are awesome. Quick with service. Thats what we all want
Food is good, but often orders are not completed correctly.
Nice updated decor. Drive thru is open 24 hours.
Drive through was closed due to renovations. I accept that. Went inside no ice cream available. Same as two weeks ago. Went to competitor.
Up to this day this is the quickest service Ive gotten. Nice and clean, and nice seating areas
I am soo disappointed in this McDonalds as it used to be the only one around parklands that I preferred. They messed up my cold drink order and gave me a crème soda with ice instead of a Coke WITHOUT ice. And then to top it off, they give me a big Mac with nothing but patties, cheese and little to no sauce!! I paid for this meal and if I wasnt at work, I would return it. This is the LAST time ever!!
Good improvement in service since it was revamped. Food is generally good, but I do suggest checking your order before you leave- especially when using the drive-thru.
The vegetarian burger was prepared quickly. Place was clean, staff were friendly.
Didnt like the chips and they gave me the wrong burger
Great service, fresh burgers and chips etc.
Little but slow but friendly service.
Always great place to spend time with the family...Please help me..I am from Atlantis, we urgently need a Mc Donalds in Atlantis. To whom can this request be escalated.....so so please...
I liked it but theres a room for improvement for the staff
Unfortunately this branch suffers from many careless mistakes and inconveniences that could be easily prevented. I have on several occasions had the wrong order, had to wait in the grill bay for extended periods, had no toy available and have had the wrong order given to me.
Good Friendly staff Shop alway need en tidy
Its a McDonalds, the food is passable, the service is fine and the ambiance isnt anything special.
Takes long,sometimes wrong or missing order!! But it gets better
Great service and welcoming staff.
Live just down the road, lucky for me so that I dont have ti srive far to fix their mistake. Almost every order is incorrect or quality is bad.Ordered a caramel McFlurry and only got a McFlurry, went back, was swopped out just to get a suprise that the ice cream is completlyelted even though i demanded a fresh order.Sorry guys, you have failed too many times, especially late at night and Sundays.
When the kids finished their first day at school and we wanted to treat them with ice cream they didnt have any.
Great service. Manager really great.
Food always tastes good and service is always fast.
I ordered a big Mac and quarter pounder with cheese and got a veggie burger
Quick bite on my way home. Does the trick.
New revamp is great and staff are much friendlier. Will definitely visit again.
Nice friendly staff. Big fan of the cone when they are in stock
Very poor. I received incredibly bad service from this specific establishment. I will be writing a detailed review on this shortly.
Its okay. Havent had a wow experience there. You get what you expect.
Service is exceptionally slow. The cashiers are not informed of the app promos and make you sit at the window and wait for a long time when going through the drive thru
Good prices. Friendly staff
Ordered online in advance before the power went out. Spent over an hour waiting and eventually got a notification the order was cancelled. Poor service.
The shop is always clean staff always friendly
Good for a quick bite
Great service, and self-service stations are really cool
Its only that you DNT offer 0 star otherwise 1 star its more than enough bought a burger today and the gherkins were rotten rotten wish I could share a pic people would understand the meaning of rotten gherkins
Food was fresh, but service was very slow.
Ice cream machine is always broken on hot days!!
Was not helpful at all,staff were so rude not only did they get my order wrong they have no polite way of speaking to their customers. MCdonalds refused a veggie burger meal even tho one of the parties in my family is vegetarian!! I feel they are discriminating against people who does not ear meat even tho I was prepared to pay for the family meal I was said NO to without even considering it!! This is a disgrace!!!
Great Service and food freshly prepared!!
Bought a happy meal but got no toy, child was definitely not happy!
Had to wait for my food
Waited 30 mins for a McFlurry
Best place to visit. Will never regret it.
Just the usual MCD. Clean and fast service.