This is usually my favourite place to buy burgers from. Yesterday was the exeption. I ordered on the Burger King app,by using a coupon. When I arrived I had like a minute left to order with the code. There was a guy working at the counter but he ignored me completely. He could have at least acknowledged seeing me instead of ignoring me!Badddd experience...
Was at the drivethrough on Sunday afternoon about 14:30 and the person who took our order was simply rude,noticed that the car in front of us also had issues at the payment window. The food however was very enjoyable.
Always clean, friendly, staff ,but burger King inside the mall ,bad service, food quality is poor ,thats why I always come to the drive thru one
Shocking service from staff and I drove all the way from Southern suburbs for a bacon burger to get such awful service.
The friendliness of the person taking the order (answered my question in a very friendly and informative way). Same with the payment and collection staff. Great experience and the food was hot and nicely wrapped. Many thanks
Definitely the best burger king in cape town. Ive tried many different branches, but ill always recommend this particular branch over any of the others. This is my go to fast food restaurant.
Drive thru service is always very slow. Some workers taking orders cant place simple orders.
Friendly service and quick by burger King standards
The disappointment of driving all the way, picking up your food then getting home to find a burnt burger. WOW....
Staff very polite and friendly. Food always excellent
Drive-tru closed before stipulated times...
Got to burger King, their drive through was closed.. So we had to go inside, they let us stand in line, with 2 others behind us, then the manager nosiswa, came out and told us to leave because they are closing. why let us stand in line then and waste our time? We were inside before the closing time by the way.
The drive thru is sometimes very full but if you go inside then its empty and service is quite quick,👍
Quiet place and very good place at this time as they follow very well the covid regulations.
Use to be great and consistent. Lately Ive been receiving cold food from the drive thru, meaning I get stale fries, which makes me feel like I wasted my money.Below was my previous 5 star review, which lasted a few years.Standard Burger King with great decor. Quality of food is good and consistent. Fast and helpful service. You can see management and staff are doing a good job.
Quick drive through service
I was super impressed that everyone on the burger king staff had their masks on correctly, with their noses covered
Really clean and good service. Food was hot and freshly made. All round very nice would definitely recommend.
Best out of the lot, sterile uninteresting interior lacks the ambience of the competition. Burger King food is far superior, love the mayonnaise over the fries and the tasty burgers. The bottomless drinks are an added bonus
It is a nice place for family and businesses meeting as well as for personal restoration
Good is fresh, tasty and turn around time in preparation is swift. Place is always clean even when really busy. Friendly and helpful staff, tops off the service at this Burger King.
Quick service. Great taste.
Service and food always great! Way better then the one in the Mall hence we always prefer going to this one.
It was my first time at burger King zevenwact. When I walked it I was impressed with the handwash facilities as you come in the door! The kids loved their food and the cleanliness of the place. 👌
Great service and nicely located away from the cluster that is the mall. Perfect for dads with little one while moms are at the stampede(Mall).
Wanted to have a meal inside. However, coming in the music (gospel) was so loud that my ears were ringing. I could not even have a conversation with my friend on what meal to order. The place was empty and the staff could see we are shouting over the load music, but made no effort to turn the volume down. Two staff were slouching over the counters looking like they could not wait to leave work. We left without ordering as there was no way having any conversation over the music. Was the 1st visit to this branch but will never go back.
Not the best of the BK outlets I have visited but acceptable.I does not comply to BEE... regulations. Why are all personel of only one population group?contact me on [email protected]
Fast and easy service. Warm food. They dont mess up orders
Premises very clean with great food and very friendly staff. I received my food order within a very reasonable time. Well done Burger King!!
Service is okay. But its really really dirty there and definitely needs someone to clean up. Theres food on the floor, food on the tables. Its just very dirty
Great experience with them. Staff is friendly with great product knowledge. They definitely will be recommend by me to anyone.
Love the convenience of the drive through. Inside bad service though! Dont choose the sit down option here!
Quick service, great tasting food and good value for money.
Friendly staff. Good service delivery. Premises are always clean and tidy.
I prefer going to this Burger King than the one in Zevenwacht Mall. Its way better and doesnt feel crowded. Service is top notch. Staff are patient and friendly.
Food is mostly great, got annoyed with staff being unprofessional, behind the counters not serving staff, but the staff at the back.
Was the only customer inside,and waited long for my order ,becoz they where catering more for drive threw customers
As far as I had been to the Burger King in speaking the service had been pretty good. The atmosphere is pretty relaxed and friendly.
Great location, very friendly staff, clean. Good food
The services is quick and its rarely ever too busy as it is close to a shopping mall. if you want a quick bite, this is the spot.
Could be seated during lockdown and service excellent
Definitely one of the better Burger King branches. Quick service, fresh and piping hot t food and they actually add the extra cheese that you pay for
Ordered nr 1 and it was great. Chips fresh and lovely. Good service.
It was ok you just need to pick the times you go to avoid long waiting times, so avoid the peak times like lunch time and breakfast that lt way you will enjoy the experience.
Quick and Conveniently located for a quick bite to eat
Had great service today, fooď was warm and fresh!
Very good service, staff is nice and they havent got an order wrong yet well atleast for me now. Waiting times is either fast or a bit long on very busy days but still fast considering how busy it can get.
I love burger king but geez the layout of the roads to get to this Particular branchs drive through are just a tad confusing...miss it and its a whole long winded procedure to get back there. I think there signage needs to be improved upon with the view of folks who are not accustomed to the intricacies of getting to the entrance.
Good service and great food. My kids just love burger King
Place very nice fast service and child friendly
Good and fast service, good food. Located conveniently outside Zevenwaght mall
Always nice to go to for a quick bite or even a family meal
Chips were ice cold and very poor service
I waited for almost 25 minutes on a drive through, no explanation was given,,, 2 ladies were chatting by the payment window to the guy who was attending us.. It was such a bad seen. Only when I became unpatient and asked them what was the hold up that I was told that they forgot to do both my orders, they did only one instead of 2.I had to wait again. I view it as neglegence and being unproffessional. I will never go there again.
Very friendly, very fast! Good job guys!
The staff is friendly and give good service quickly
I like this place close to my home and is s perfect joint for friends and food like the wings
Nice,clean and friendly staff
Welcome /Clean and up to standard loved
Always had great service and no problems with the food.
45 minutes to serve 6 cars in the drive through.
Super staff very well trained
Convenient and easily accessible from Stellenbosch arterial. Well positioned
Decent place. Food doesnt take too long, but it can be a bit cold sometimes.
Fast and speedy
This time round, not good. Cold burgers, no gas in the machine. Been so many times and this is the 1st time I wanted to ear as fast as I could to leave.
Great service
The service is bad. The waiting time inside and at the drive through is long.
As good as only Burger King can be!
I visit everyday for the same items... Yesterday my nacho cheese fries had 7 chips in it with a little sauce... Very disappointed indeed
We went to the drivethrough and werent completely sure what we wanted to order. The lady taking our order was very patient, eventhough we took almost 30 mins confusing her😂 Shes really awesome! And so is the branch❤
Great service. Good food always
Quick service and yummy burgers always consistent with their food
I am waiting 45 minutes for my order and heres only one person helping with the orders. Bad Service.
Good food, but sometimes they take a bit long to prepare
Clean and quick
So clean and super fast service
Quick and nice fast food.
Great service and good food
Far better service than both McDonalds in Kuils River
They are still quite new, so service is a bit slow. Food is good though
Good experience during lockdown
Love there patato bun chicken burger!
Service is fast and good
Swift service and the door opened for us on our way out
Great service
Excellent service and great food
Quick and effective!
Service was nice and quick
Your run of the mill Burger King.Since I travel a lot with customers and suppliers in the area, Ive found it a good place to sit and get some work done. Its relatively quiet with plenty of seating and clean bathrooms. Its a regular stop for me when Im in the area.
Tasty burgers (when we got the correct order!) 😂🙈
Food is ok, service is great but slow
Quick service and the food is good
Friendly staff. Nice and quiet on a week night
Well organiz place and kwick service
Fast service and food excellent
Fast food good service
Awesome....quick service