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KFC N1 City Mall
Shop U30 & U31, Food Court, Upper Level, N1 City Mall, N1 City, Cape Town, 7460, South Africa
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Comments
Th
Review №1

Poor service they dont have customer care how can you go and left your laugadge behind customer care is very important. They couldnt even move bags from rain desgusting. Need to be improved

As
Review №2

I just bought dunked wings. The worst dunked wings ever. The sauce is not even properly mixed. I wish I could include a picture. The wings are dry. 😭😭😭I so craved dunked wings not this...

It
Review №3

Food is great, but I always seem to wait long for my order and they always forget a item with most of my orders...

AS
Review №4

Bought streetwise 5 a few minutes ago, I vsnt even eat this, its greasy, no taste and looks like boiled chicken.

no
Review №5

The food was great,tasty and fresh meat. Service was quick and friendly staff

Aa
Review №6

They completely cancelled our order after realising they accepted too many orders to handle before closing time/curfew. This is not our first bad experience with N1 City KFC, but weve given them grace for the first few times. Would not recommend this restaurant because even when they are at fault - they refuse to acknowledge it.

Fa
Review №7

On Sunday, 31/01/2021, I ordered through Mr. Delivery, a streetwise 3 piece and chips. In the parcel was zinger nuggets and 1 wing and a few chips. This is absolutely disgusting and this is not the first time. Service stinks!

Mi
Review №8

Good place to eat chicken.

We
Review №9

Great food as always.

Mw
Review №10

Still keeping up with goog job, thandi, ziyanda, pamela are always on top

Ph
Review №11

I was yesterday at the kfc branch the afternoon and bought a wrapsta box meal.I was so disappointed my meal was cold and something in my wrap was off cause it had a funny taste..Im assuming a previous customer had probably bought the wrapsta back for whatever reason and they just gave the wrap to the next customer..which unfortunately was me..Ive never experienced problems with my meal at any other kfc branch that Ive been to before.This is a first.Please do not give your customers old meals.One of other customers complained that she was standing wrong side to order and no-one let her know and people that came after her were already ordering..instead of correcting the situation staff members started laughing at her.

Ro
Review №12

Quick serviceNever have to wait too long

lo
Review №13

I suggest that when you buy drive thru you check your order before you go.i am so disappointed buying 10 pieces and getting 5 wings 2 drumstick 2 small very small thighs and 1 side breast ,the meat is not fresh .if I was not staying far would have taken back but I noticed when was at home already. 😣😣😣

Mi
Review №14

Its fairly average, but month ends its ridiculously full and hardly and Safety measures and there chicken is not that great at times.

Fr
Review №15

Great chicken at KFC. The staff are friedlt and thecsercice good. The chicken are very tasty. Visit this outlet for your chicken meal.

no
Review №16

The staff was not accepting orders because they were closing so they just said waiting time for chicken was twenty minutes because the staff at the back said no. I heard the question asked and the staff at the back say no its amazing how they think you dont understand the language when your not black .

De
Review №17

Good food and service

ca
Review №18

Service was really slow. Had to wait almost an hour

Ra
Review №19

Great stuff man

Ha
Review №20

Was unnecessarily slow, looked like they opened doors when they were not ready for service. Took time to clear 3 cars. Boring. Very unusual for a fast food. They are always fast. However today there was a mistake that can be rectified and put back the house in place.

Ra
Review №21

Very helpful

Lu
Review №22

What a horrible customer care from the Cashiers at your KFC, They are so playful and always talking to each other but not communication with the back staff, i was only told to wait 12 minutes after paying for my food in a jokey manner. I am not impressed and wont recommend people to visit the shop.

Et
Review №23

The chicken was good.

Za
Review №24

Poor service, rude cashiers and you have to ask if you want tamato sauce and salt, and then the cashier gives you dirty looks. never going there again.

cl
Review №25

Why is it that every single day at 20:00 - 20:30 you guys decide to close? im not even going to bother with you guys anymore. ill walk to the value centre

Om
Review №26

Wednesday 11 December 2019. 09:55. Been waiting since 09:15 and they are still not open. If it were possible this would be a 0 star rating. They have just lost a custemer due to their tardiness.

Ra
Review №27

Slowest kfc in the world. I waited a whole hour for 10 zinger wings.

Ma
Review №28

Friendly, clean, Fresh

Ch
Review №29

I. Love. That. Place. I. Always. Go. There. Thats. the. Only. Place. I. Love

Wi
Review №30

Will never support kfc n1 city again. Bad attitudes, and food tastes OFF!!

Ja
Review №31

Client service is very good

Va
Review №32

Sunday 14 Ictober 201i 12h05pm Bad ,staff are full of themselves , the guys think you are there playmate, no respect towards customers and elderly. Very spitefull.Stabd and talk alot in working time.Service bad.

Ab
Review №33

Always dElicious. Can never go wrong going to kfc

Bo
Review №34

They dont answer phone calls

Pe
Review №35

Good service

Si
Review №36

Wow workers are friendly with good service

Do
Review №37

Worst service I have ever had at a Kfc.

Ja
Review №38

It just strange to me that the management of this store can never open on time.... 9:30 and still waiting... Seems to be a daily problem.... All i got from staff is we are trying

Ju
Review №39

Friendly and good service

J
Review №40

Worst brach ever, poor service, people hopping lines getting instant service. Check your cams around 19:37pm onwards. Ignorant cashiers

Lw
Review №41

Good service

A
Review №42

Awesome service

Information
12 Photos
42 Comments
2.8 Rating
  • Address:Shop U30 & U31, Food Court, Upper Level, N1 City Mall, N1 City, Cape Town, 7460, South Africa
  • Site:https://locations.kfc.co.za/western-cape/cape-town/shop-u30-&-u31-food-court-upper-level-n1-city-mall-n1-city?y_source=1_MTU0MDI4OTYtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 21 802 2715
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
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