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KFC Heritage Park
Corner Of Scapenberg Road And Sir Lowry'S Pass Road, Somerset West, Cape Town, 7130, South Africa
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Comments
Le
Review №1

They are so far the best KFC I have had. And I have had KFC from a few KFCs. Their chicken is crispy, fresh and delicious. I prefer to buy my KFC from them any day. I am not much of a fan of KFC because they have oily food but this KFC probably airfry their chicken lol. I love their service and food. Keep up the great service and food preparation. Your chefs are tops.

Ro
Review №2

A lady by the name Nomthanbaz Mlambo deserves to be part of your board. She is probably the best sales person Ive ever come across. She could sell a pen to a man who owns a pen shop.The security guard was lovely, the place was spotless and I had the best strawberry oreo krusher.

De
Review №3

I have no problem with their staff or food but (for five six! ) their bluddy drive through road is so narrow and full of turns - its like driving a full on obstacle course! Next time I will park and order inside 😁😉 Twisters were nice and fresh though.

Ad
Review №4

Friendly and fast service in a a very clean venue which is conveniently near my house.As usual everything I wanted.Ample parking for customers not using the drive-through service. Affordable pricing.

Ha
Review №5

I moved today, so decided to go through the drive through at KFC, ordered 4 x Streetwise 3. Getting home I discovered that we had received 4 x Streetwise 2 😣, by this time I was so tired I phoned very upset. This lovely lady called Cindy Nzima answered the phone, listened patiently to this tired old lady, she asked for my adress, and literally came up to my front door to deliver the missing chicken and some extra chips for us.Well done on going the extra mile, and thank you for the amazing service!

La
Review №6

Service is decent however, I am always disappointed by the zinger wings. It lacks flavour and tastes more like flour. This was my experience with the chicken in general. Can do with improvement in that regard.

Je
Review №7

Plenty of chicken. Best to go to drive through or even into restaurant.

Ha
Review №8

Got lots of potential to improve over all. Food wasnt bad.

Ts
Review №9

Nice place, quick service.

ts
Review №10

Good food... Just have to wait a bit longer than anticipated

Br
Review №11

The young lady serving was the best person I have ever seen in her position at any food outlet anywhere in the world. superb service!

go
Review №12

Seriously instead of Coke you gave me Cola the sweetest drink I dont know if you add syrup or sugar..Am so disappointed today..You said you dont have Fanta and I understand you but giving me Cola..Worst service ever......😢

Ab
Review №13

Worst experience! Bad service, long waiting time. My crunch burger didnt have cheese on, after I took a bite went to ask and they just gave me the piece of cheese lose. I had to go back as they also forgot my zinger wings. No apology nothing. Not only will I avoid THIS KFC but I think the old dry buns put me off from KFC all together. Seriously, I cant see that the health department could allow them to operate. No sanitizing of tables, they are dirty. Their sanitizer that they provide is a sticky mess. Just horrible horrible horrible experience. I cant see that any of the positive reviews are accurate, not even close. This place should close its doors and definitely fire the management.

Sh
Review №14

Clean and quick service. Unfortunately the cardboard straws dont work well with KFC crushers.... U end up eating cardboard and not be able to enjoy the crusher

Cl
Review №15

Instead of drive through actually we drive and park for more than 20 minutes out side waiting for food wat is that rubbish

Ly
Review №16

Chips hot , zinger fresh and coke nice and cold.Staff nice

Di
Review №17

As usual great service, friendly and efficient staff. Love collecting here

pi
Review №18

Not the Best Kfc to go to.they get orders Wrong.Waiting in Ques when there are no other Cars even.They are not that busy but allways bad service and the food is not that great either.Staff just dont care

cd
Review №19

The drive in is tight and parking is limited but otherwise its good

Jo
Review №20

Twice I ordered via MrD a streetwise 3 and chips twice I never received the chips .They dont even answer there phones food cold and what I got was disgusting

Sh
Review №21

Current shift of staff are good, place is clean, food was fresh. The drive through is a bit of an unnecessary snake and if a truck parks in the parking lot it blocks the drive through

Ju
Review №22

Great service and very understanding and reasonable staff. By far the best kfc experience Ive had

Ta
Review №23

Fast and friendly service even on a busy day like end of month

Ma
Review №24

Workers there are not good in prepared mush and grave

Da
Review №25

What a disappointment, time after time. Frequently out of ice cream. Today I specifically asked whether they have. Ordered 2x oreo crushers. Got home only to find i was given half full tubs with crushed ice not ice cream!Will think twice before I go there again.

Ph
Review №26

One of the best KFCs Ive visited, they have true consistency. I loved it there

Fr
Review №27

Fast service and the food was fresh. Great taste. Will visit again.

Th
Review №28

Nice food beauty fully recovered from the best place

Pa
Review №29

Stood at ordering station for 2 minutes, nobody takes order. Drove around to first window to see whats going on. Car in front waiting. Stood and wait for more than 15 minutes. Car behind me backed out. I left as well. Worst service I ever received

Ta
Review №30

Very Good we are enjoying indeed

Su
Review №31

Beggars are all over you in the drive thru when you want to put in your order. And if you refuse they are swearing at you!! Get rid of them

Pe
Review №32

Good value, great service.

JP
Review №33

Beautiful and Very nice atmosphere. Friendly staff.

Te
Review №34

How can you not have any salads?Pathetic!

Mi
Review №35

Food nice.

Pi
Review №36

Not too nice. Very rarely has got ice cream, have had many times where the food was still cold when received or the cheese on the toasted sandwich was still nice cold and not melted...etc

ol
Review №37

Always fresh and they have a excellent service

Ch
Review №38

Staff are friendly and helpful. The food quality is excellent

Sh
Review №39

The food was terrible the chicken on my burger was as big as a R5 it was so dry and dit not get my full order.

Si
Review №40

UNABLE TO USE DRIVE-THROUGH DUE TO HARASSMENT BY VAGRANTS. UNSAFE.

Ti
Review №41

Fast and friendly services

mi
Review №42

No chicken available at this store. Advised me to try another store 5km down the road.

De
Review №43

Always the best

Vi
Review №44

Good andvquick service. The girls served with smile on their face.

Pa
Review №45

Very limited space in the drive through. Limited parking available. Friendly staff.

Fr
Review №46

Service was friendly buy it took a long time to receive the order and when I walked in, I was the only customer there. Others who came after me through the drive through received their orders before me.

Cl
Review №47

Food less than lukewarm !!

He
Review №48

Great service. Place your order and 3 minutes later ready to go

Cr
Review №49

Well run store. Friendly staff

Ge
Review №50

Fast and precise as ordered online!

ga
Review №51

Its such a pity when you drive a long way to get food based on a time that Google and KFC has given you only to find the store itself closed 30 minutes earlier. Thanks for nothing

Ca
Review №52

Great service

Li
Review №53

Very fresh food

Ya
Review №54

Cashier was very friendly and I didnt wait long before I my meal

gu
Review №55

My wife was harassed and sworn at when visiting the drive trough. She reported it to staff but they did nothing. I will not be supporting this franchise in future.

Sa
Review №56

No service available for takeout on Thursday 14/01/21 @ 19:20 - reason: We are closing. Several other Drive Thru customers also shown away.

Wa
Review №57

Friendly, quick service

Bu
Review №58

Foods great & friendly staff

DA
Review №59

Fresh food

An
Review №60

Great food and service 👌

cp
Review №61

Chicken not cleaned and the ice cream is iced

Fa
Review №62

They need security, beggars is all in your face

To
Review №63

Waited in the drive through queue for almost 40min tonight, not one apology from any staff for the delay not from the order, pay or collecting point. Could not leave as the drive through has no exit point midway. I started thinking to myself the chicken mustve ran away!!

Ma
Review №64

Strange go-kart race track of a drive-thru but the chicken tasty tho

Hi
Review №65

Best service I have had of any KFC in the entire country!! And Im not just speaking from a single experience

ca
Review №66

Loved the service

Im
Review №67

Nice clean store. Efficient service

Di
Review №68

Nicely prepared chicken and friendly staff

We
Review №69

Best

Le
Review №70

Good service and food very fresh

An
Review №71

They very friendly and the food was yummy :)

JP
Review №72

Horrid food quality and gave the store more than one chance

Sk
Review №73

Bad food. Bad service,

Ch
Review №74

Oily vibes

Ec
Review №75

Good

An
Review №76

Coke flat, chips old, really not worth the money

Al
Review №77

Good

Du
Review №78

Order always wrong

Al
Review №79

Quick and friendly service

Mi
Review №80

Friendly staff & very quick service!

Ad
Review №81

Friendly staff

St
Review №82

Bad service. Place my order confirmed my order when I paid and confirmed my order at collection and still the order was incorrect. O and then I had to wait 15min in the parking lot where I was told it will only be 5min. Second time same KFC!

Hi
Review №83

Very slow

Cl
Review №84

Drive thru has great service. Close to home.

An
Review №85

Great fast service👍

na
Review №86

Everything is cold and something is always short

Kn
Review №87

Very friendly Crew!!

An
Review №88

Give wrong orders twice in a row

Gr
Review №89

Very good service from the manageress

Wi
Review №90

Bad service and horrible drive thru design for large vehicles.

en
Review №91

They didnt have juices for the kiddies meals and just gave us coke without telling us. Expecting us just to take it. Poor service.

Ca
Review №92

Very good service

Ch
Review №93

Poor service

Am
Review №94

Terrible service. No one helps u.

Ja
Review №95

Food was fresh

Gr
Review №96

Great service from the manageress

Ma
Review №97

Super slow service & rude staff.

Th
Review №98

Very poor and confused waiters

Pi
Review №99

Good service

Lo
Review №100

Good service

Information
19 Photos
100 Comments
3.4 Rating
  • Address:Corner Of Scapenberg Road And Sir Lowry'S Pass Road, Somerset West, Cape Town, 7130, South Africa
  • Site:https://locations.kfc.co.za/western-cape/cape-town/corner-of-scapenberg-road-and-sir-lowry%27s-pass-road-somerset-west?y_source=1_MTU0MDMwODUtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 21 840 0060
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
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