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Toulas Silverlakes Greek Restaurant
3 In Shere, Silverlakes Road, 4 Graham Rd, Pretoria, 0050, South Africa
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An
Review №1

Wow! As we are in Lockdown Level 4, me and my husband have decided to order food once a week from a restaurant that now delivers food, due to the restrictions placed on the restaurants.First time that we ever order anything from Toulas and we were pleasantly surprised. Way to much food for two people and it was delicious.

Av
Review №2

Sweet little restaurant.I had grilled Kingklip my hubby the T bone.Both well prepared, presented and tasty.Bill was very reasonable too

Am
Review №3

Made my birthday very special. We had a great time. The food was excellent and the service exceptional. My only regret was that I couldnt finish the yummy food. My baby is occupying 90% of my tummy space. This is our familys new go to place.

Bo
Review №4

One of my favourite places in Pretoria EastAuthentic greek cuisine, sushi & tapas, lovely, relaxed, communal vibe where even fellow patrons mingle & chat. Family friendly spot with reasonable prices & cocktail specials. Perfect for long lunches with loved ones.Friendly owner & even friendlier manager & staff.

Ga
Review №5

First proper Greek restaurant experience and definitely was not disappointed. Went all out with starters, mains and dessert and everything was well prepared, splendidly presented and did not take long, even though the restaurant was fairly busy.The staff and owner were very friendly and the atmosphere was good, although there isnt much in the sense of a view.Prices are great on a value for money scale, but could be a bit much if working on a budget.Most definitely would recommend and would definitely return.

Ch
Review №6

Love the restaurant and menu

Va
Review №7

Hi Paul, I took the time to go through your reviews, after driving back in traffic from Pretoria to Jhb today. I made a trip especially to meet my sister at your restaurant to have our favorite meal. We have eaten at your restaurant on numerous occasions and taken our extended family or stopped to get take out on our way back home, so basically we know the meal we have ordered for as long as we can remember being the seafood pasta we love!!!! Hence we come all the way to Pretoria! So here is the interesting part Paul, today we ordered this meal all excited for the arrival of our meal. It is my first trip out after Covid lockdown issues etc, we was so excited to meet and just enjoy our favorite meal! We took literally 2 bites! And realized there was something wrong, it was different in color, tasted sour and was flavorless! And the prawns was not even touched, it was boiled or steamed!!! We called our waitress who also acknowledged this and said she noticed a change and the lumpy creamy sauce...she then went over to the manager sitting a few tables away from us and made him aware. We continued socializing only to realize that he sat there staring at us for quite a while ( checking us out summing us up, we clearly later found out! before even coming over we was those people ) finally he came over asked us what was wrong ,we explained, he said let me call the owner, goes away comes back and says sorry others have eaten this and had no issue you will need to pay 50% of the meal!!!!!! We then end up calling you, interestingly enough you was even more blunt, rude and insulting! Which we gathered from the call made to you by the manager you both already decided we was those people We made it so clear to you our extended family also comes to your restaurant, I came all the way to eat the seafood pasta and spend time with my sister! You said pay the 50% ! We asked to change the meal to something else on the menu, we was not even saying we wont pay!!!! After the call to you we asked the manager if he thinks it is wise about this approach and was this correct? his response was evident that the lovely comments below explaining the love for people and restaurant is what I call a load of nonsense!Your manager told us the reason for this decision is that people who drive there even in Jaguars eat a whole meal and walk away with no payment! We was stereotyped to our faces!!!! What a load of nonsense you passionate about people and restaurant service etc ? you guys lost not just 2 customers but family who spends more at your restaurant than 2 meals, which was the main issue for you today!Absolutely revolting behavior! Your manager is incompetent running around calling you to resolve this, and all we said please can we change the meal.You do not even trust your staff to handle customer service! Heres a pic below of the original meal and the meal we had today. PS: please dont boil prawns when serving, please sautee them, make some sort of effort so you can keep up your act and pretense!With regards to us being those type of people both my sister and I are business owners. For being those type of people.....we definitely exposed your false sense of.....I love my customers, Just dont be Indian!

Su
Review №8

The food was delicious.The service was great.It was overall cozy and very enjoyable.

St
Review №9

What can I say. Never been disappointed and Paul is always at the top of his game...its value for money Greek food!

Vi
Review №10

Great variety of food from Greek to sushi. The quality is excellent and the restaurant is well worth visiting.The premises are well located and offer inside and outside dining.The staff were polite and attentiveI would certainly recommend this restaurant.

fe
Review №11

Best Greek Food and extraordinary sushi! Well worth a visit... and you will return!👌🏻

Ju
Review №12

One of my favorite eateries, quality Greek cuisine. Paul and staff are always friendly.

Mo
Review №13

Beautiful place, friendly waitress & scrumptious food.

Da
Review №14

The food was good with lots of flavour unfortunately we did not get our orders at the same time. By the time the last person got their order, the first had finished eating.

Pe
Review №15

This is a great place. The food is always superb. The staff are friendly and Profesional and Paul (The Owner) makes us feel like family. It is a family business with personal service, a variety themed menu with value for money pricing.

Re
Review №16

I love Toulas, great food and service and kids love it there

Ca
Review №17

Lovely place. Great to take kids there over the weekend. We had a great time there. Thank you

Ad
Review №18

I was positively surprised. The coffee was awesome. Looking forward to going back there again.The management / owners were very friendly.

Ma
Review №19

It is such a chilled place. I liked it. The food is reasonably priced. It is laid back kind of place. The only thing I didnt like though is that they dont sell chicken but another than I will recommend it

Fo
Review №20

Wonderful atmosphere, friendly service. Covid-19 awareness ❤

Ke
Review №21

Oh what a place! We had such a good time. With friendly staff and fantastic greek food you cant beat this place. I will recommend this place to anyone. Best I have ever had! Well done!

Ge
Review №22

Although the sushi is good it is not that great to warrant having to wait for almost 2hrs for it to be delivered..spoiled the whole evening

Ju
Review №23

Lovely food ..Service a little slow!

Na
Review №24

Amazing food wow!! And the nutella spring rolls are just heavenly

Di
Review №25

Good friendly service. Perfect spot to enjoy a quick afternoon light lunch.

Mi
Review №26

We love love Toulas :) the food is always delicious. Just a suggestion can you guys go on Uber Eats so we can get better delivery?? :) we want more, the food is so good.

Ca
Review №27

Nope, not worth it at all

Ch
Review №28

Great place, great food and excellent service! My wife and I went there for our 2 year anniversary last night and had a great time. The food is to die for and definitely recommend the kingklip! We will definitely be returning and will bring friends and family. Thanks guys!

S'
Review №29

Service is good , I enjoyed myself.

No
Review №30

Its was a great experience. The food, the ambiance and the service. Theres no wifi for customers though.

Pe
Review №31

Had very nice evening, was a greek dancing and belly dancing theme..Great atmosphere.. unfortunately at R350 a head for adults food the food was really underpar. In fact i was very dissapointed..Service was decent

Ma
Review №32

Simply incredible Greek restaurant, everything is perfect, every time

Ch
Review №33

Didnt have a great experience the first time, the owner Paul invited us back for a second meal as undercover patrons.I must compliment his efforts and his love of the restaurant, the food was delicious and tasty!

Wa
Review №34

The food was amazing.👏👏

Gu
Review №35

Nice place to be. Love their buy 1 get one free on cocktails. Food is also good

Da
Review №36

As I always say, there is only ONE person ever who cares about your business. This person is...YOU. Paul clearly cares about his, at Toulas. He was there today, dishing out menus and standing in for the 50% of staff who did not pitch. Well done, bra Paul. Well done. 😎

Jo
Review №37

Good food, good vibe, good sushi.

Si
Review №38

The food was really really good, it has a chilled relaxed vibe to it. Family friendly, I would recommend it. However the service was not great hey, our waiter paid no attention to us.

Fr
Review №39

Best Greek food and excellent service

Mo
Review №40

Please go here. its wonderful and friendly.. healthy and delicious. a very versatile and beautiful dining experience. talk to your waiter to figure out how it all worksexplaination coming in update

Li
Review №41

Great value for money, good service, delicious food

Ki
Review №42

Good food - especially the sushi! Theres a playground right next to the outdoor seating area; and they organize lots of nice events, like belly-dancing performances, live music, pre-loved clothes swaps, holiday parties, etc.

Go
Review №43

Enjoyed lovely seafood platter...

Ob
Review №44

My wife and i tried new dishes from the Greek menu and we were blown away. #MonateFontein if you asked me

An
Review №45

The greek night is out-of this world!! Well done it! 🙌

Ca
Review №46

I was disappointed with the visible lack of leadership which resulted in bad service and a subpar experience.My boyfriend and I had ordered the Spanakopita, a Sushi platter and the Tempura Prawns. Even though the Spanakopita seemed like a winner, we couldnt enjoy it for very long because my boyfriend bit onto, what seemed like, a small pebble. We informed the server and she told the manager. He came to our table and apologised but immediately told us that it may have been spices that had crystallised. I dont know if I believe that because it was rock hard and had the texture and appearance of a small pebble. We even tried to break it/cut into it with a knife, but it didnt break. I understand that accidents happen and we would have been fine if the manager had apologised unreservedly but he was not all that interested in sorting out the problem - only in defending himself. He rushed the conversation in order to take a smoke break with the manager of a different restaurant. They were standing in plain sight of the rest of the diners, which I thought was quite unprofessional. And there they stood for about 10 - 15 minutes.Secondly, when our sushi arrived, we had been waiting for about an hour, if not longer. Only moments before the sushi was brought to our table were we informed by our server that the sushi chefs had been preparing a large takeaway order which resulted in us having to wait a long time. Again, I understand that this happens and I wouldnt have blamed the sushi chefs, but we would have appreciated being informed beforehand. This is something that a manager should have done.Lastly, the Tempura Prawns were stone cold and rubbery. The server offered to warm it up and informed the manager; however, he didnt come to our table to talk about the situation or apologise. We did however see him in a different restaurant chatting to the staff for 15-20 minutes, if not longer.This restaurant has so much potential to be great and I want to see it succeed. But it is clear that a lack of guidance and hands-on-management result in bad service and can therefore spoil an evening. Our server was kind and relatively attentive, but with better management and training, she could have been more hands-on and she could have known what to do in certain situations; the manager is very friendly and has the potential to be a good leader; and, the food was fresh and very tasty, but we werent able to truly enjoy it because of the poor service and the indifferent attitude of the manager.I am not writing this to get anyone into trouble, but I would like to see a sincere effort from the owners and management to improve the service so that diners can enjoy the food and the restaurant can succeed.

fa
Review №47

The T-bone was wonderful

Be
Review №48

Toula’s never disappoints! Wonderful Greek food and enough variety to satisfy even the fussiest eater. The sushi served at Chop Chop Sushi is also to die for. The owner, Paul, is always welcoming, friendly and accommodating. A hidden gem!

Se
Review №49

Always an excellent atmosphere and vibe at Toulas, nevermind the excellent food

Ba
Review №50

Great ambience!! Food was wonderful. Service was good.

Jo
Review №51

Awesome experience and very good food

Mi
Review №52

Great food and drink, there are tables inside and out. good restrooms and friendly staff especially the manager.

We
Review №53

Nice atmosphere and good food. Little pricey for the tapas

Ni
Review №54

The food is fantastic and well priced. Great vibe too

Ro
Review №55

Great experience. No complaints.

He
Review №56

Value for money!

Li
Review №57

Delicious roasted whole fish.

Ge
Review №58

Friendly staff and manager.Food very tasty and enjoyable.

Ha
Review №59

Eat an affordable meal and service is good

Gr
Review №60

Service was poor... food was great. Maybe they had a bad day an was not at their best. It was our 1st visit to the restaurant. Waited 50 minutes for our food...and when we paid he wasnt friendly either.

Po
Review №61

Excellent for families

Ca
Review №62

Great food, great atmosphere 👌

Ge
Review №63

Quite a nice venue, great Greek food, priced ok.

De
Review №64

Good sushi 🍣...but it took ages to reach the table...

Le
Review №65

Good food, very good atmosphere and friendly service. Great night.

Sa
Review №66

Best 👍🏻

ty
Review №67

Really enjoyed it! Great food and very friendly waiters and managers! Chilled out atmosphere. Will definitely go back!

Ma
Review №68

I love their specials they are just king and the food is just as amazing.I didnt give it a 5 because Im not s fan of how clustered stores are to one another but that could be a bonus to some

Ma
Review №69

Good food. Good service. Try the sushi.

Ca
Review №70

Absolutely love Toulas, the personal touch as it is owner run and the food, fantastic!!!

Ha
Review №71

Great Greek Food!

Ju
Review №72

Went to Toulas on a Monday, accompanied by my wife. Not only was the food excellent, the wine we ordered by the glass was fresh and crispy as well. Paul was a great person who helped us and made us feel extraordinary comfortable. We will definitely recommend them and return to them. The food they served was excellent.

Su
Review №73

Food is great! Friendly staff, but service is extremely slow!

Su
Review №74

Absolutely lovely!

Ga
Review №75

Perfect 🥰

Jo
Review №76

Wonderful food and ambience!The service was regrettably bad, but the food made up for it. The mezze are so big that we didnt even have to order mains. The food was also wonderful!

Ow
Review №77

Not impressed with the food and the service. Adding insult to injury is that the Manager Raymond was very unprofessional.

Ch
Review №78

Food is amazing! Friendly staff and great service! Kids loved it too!

Ma
Review №79

For the BEST Sushi in town 🍱

Ka
Review №80

Really delicious food and the service is quick.

Ge
Review №81

Excellent food!!! Staff are friendly and service was fast and efficient. There is a problem there with flies though, not the restaurants fault but for some reason they were attracted to the restaurant, could be the season but it was almost unbearable, despite the waitress putting candles around the tables

Sy
Review №82

Nice. Nice for kids and has playground. Did try to accommodate on a full evening and this was much appreciated. Will be back.

Lo
Review №83

Maybe we visited on a bad night, but I felt ripped off. Maybe the rest of the meat platter went to a different table. I will never go back. I do not mind paying for a cullinary experience, but this was only a bad experience. Just because you add Greek to your name does not give you an opening to rip people off. Anyway, I am just a small fish, maybe other people feel different, and that is good. But 5kms from this place you can eat at a Greek restaurant where you get value for your money.

mp
Review №84

Loved it and it is Pat friendly, also great for family.

Ma
Review №85

Great food, chilled and quiet

Si
Review №86

Best greek food in town!

Ma
Review №87

Food was amazing! The food just gets better and better. From fresh sushi to amazing traditional Greek dishes. The management team runs a tight ship. The service is always good. I highly recommend this restaurant. The play area is clean and children love playing there!

Wi
Review №88

This restaurant never lets me down. Always excellent food and tremendous service.I would recomend you try it.

Sa
Review №89

The sushi we ordered were beautifully made and real interesting! I was impressed with the presentation as well as the taste. At affordable prices, it is highly recommended!

Me
Review №90

Amazing food, lovely vibe, excellent service...

Li
Review №91

Food was not to our liking. Prawns were clearly frozen not fresh - very stuck in the shells. Was a birthday dinner, but very disappointing

Lo
Review №92

Love love love the food! Great vibe! Kids love the play area.

Li
Review №93

Toulas is always a pleasure to go to. Food is reasonably priced and delicious. Staff is friendly.

Pr
Review №94

Best

Ma
Review №95

Great service. Food tasty. Love the little aftermeal surprize

An
Review №96

What an amazing little gem! Best sushi I have ever had. Very friendly service from chop chop sushi. If you have not yet eaten here, do yourself the favour!

Lo
Review №97

Great food, slow service.

He
Review №98

Best Greek in Pta. Excellent quality and service.

He
Review №99

We have been to Toulas in Hazeldean many times and the food is excellent everytime. The service by the staff and owner is also top class. What a pleasure to end a weekend with dinner at Toulas with my family

Ha
Review №100

Great food, great service.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3 In Shere, Silverlakes Road, 4 Graham Rd, Pretoria, 0050, South Africa
  • Site:http://www.toulas.co.za/
  • Phone:+27 12 809 1805
Categories
  • Restaurant
Working hours
  • Monday:11AM–9:30PM
  • Tuesday:11AM–9:30PM
  • Wednesday:9AM–9:30PM
  • Thursday:9AM–8:30PM
  • Friday:11AM–8:30PM
  • Saturday:11AM–9:30PM
  • Sunday:11AM–9:30PM
Payments
  • Credit cards:Yes
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