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KFC Arcadia
Shop 69, Ground Floor, Kingsley Centre, Beatrix Street, Arcadia, Pretoria, 0007, South Africa
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Pu
Review №1

Just across the street from my place how convenient and 200 data connection

Ca
Review №2

Probably one of the worst food experiences Ive ever had. I ordered through a delivery service whos service was great. From KFC, I did not receive everything I ordered. There was missing a piece of chicken and there was no gravy for the pap. And the items that I did receive was... words are failing me at this moment. The chicken was over cooked, the large mash and gravy looked like a regular mash and gravy that was put in a large container and it tasted like either the mash or the gravy was burnt as some point, the menu stated the box master has an original chicken fillet but I was given a very spicy one without asking for it. It was so spicy, I think I lost all hearing in my left eye. I will never order from this specific branch ever again! I would rather wait a little bit longer for good quality food and get everything I paid for!

Lo
Review №3

They always get the order wrong. They will always have something missing in the order. Like you never leave with a full order. If its not the condiments thats missing, its a part/ portion of your order. Its ridiculous

Li
Review №4

Although I bought a takeaway quickly, I was welcome by a friendly lady wearing mask and having a thermometer on the other hand. We were screened and directed to the correct qeueu with safe following distance. The service was very fast although there were few customers. Nice and cozy place.

Si
Review №5

Food was rather lovely... dunked wings were truly delicious. Ii got them just as they came out of the ovens. Compliments to the Chef.

Ha
Review №6

I ordered a meal and they gave a meal with missing items.. im not happy

Th
Review №7

Enjoyed the Customer Service. Last time I checked it was closed due to construction.

Sa
Review №8

The worst experience ever! Ordered online and my chicken came foul, it tasted rotten and it cant be eaten!!

Ki
Review №9

Cashier had a lot of energy that I likedBut kept my order for a long time without calling me, I was bored

Ja
Review №10

Good food. But I wasnt happy with the cashier, she seems dodgy. My order came out wrong ,she was shaking, didnt give me my slip. I asked for it and she gave me a lame excuse.

Ca
Review №11

Everything is well, the food on point the only problem is the people working there.. each people who can write their review it will be different based on how the are treated but in general restaurant with only women working the have bad attitude towards constomers...

Bo
Review №12

I have eaten at this place twice already, and Im still disappointed. The service is hopeless. They cook the meat like they dont want to and it ends up being too soggy and not cooked enough at the same time. I dont know how they did that. The staff is even worse, with their bad attitudes. Still convenient for people who visit the Southern Sun Hotel across the road.

Ch
Review №13

Thats where you can get all your tasty chicken meals

Mu
Review №14

Food is top notch, Service was good.

Ti
Review №15

Very clean, staff are friendly and gave me the exact pieces I requested. Didnt have to ask for ketchup, chilli salt, spoon or serviettes. Order was ready in less than 3min.

Em
Review №16

They had no masala thighs. Ive been drinking, and all I wanted was something spicy. Good service though

Jo
Review №17

I dont know the meal. Every time I pay R2 extra, but I still see street kids begging for food inside the shop while I was eating. I expect KFC should take care of them.

Bo
Review №18

At times customer service is extremely slow and sometimes the cashiers forget that there are people waiting for their orders. No drive through aa well but all in all who doesnt love kfc right.

WI
Review №19

Out of all the KFCs I have been to this one is on point in terms of service delivery. Always clean and the staff friendly. Keep up the good work Dankie.

Mu
Review №20

Always run here when i need a quick snack before class.. they never disappoint

Ma
Review №21

The staff were friendly. The lady re-checked if the ice cream machine was working after she told us it was not working and it was. Would have loved a drive-thru since its a because its hard to find parking around or next to it.

Mu
Review №22

Lots of construction currently (October/November 2020) happening at and around this site, access is at the moment hindered a bit...otherwise hopefully once this is out of the way, the shop will be back to normal

MI
Review №23

Friendly ladies and fast service. Place not very clean inside but good to use as a take a way when hungry. Area not to safe to be in.

Re
Review №24

They are slow, but nice food nonetheless

Sa
Review №25

The service is typical for any KFC.

An
Review №26

Bad experience, the manager didnt even care. She personally said that mu safety means nothing to her as ai, tilf her that the bathroom had no security and no tissues.Her name was hangwani or something like that. Im never going back there abf will make sure to tell my friends about it too..

Ts
Review №27

Gave me original chicken instead of hot and crispy and did not put in my chips

gl
Review №28

The meat 🥩 wasnt that great. Sunnyside KFC they cook it better

Ge
Review №29

The service wasnt fast though the food was great

Ka
Review №30

There is always something shorting in the order. The stuff thinks that they own the place. Its just horrible

Si
Review №31

Normal KFC, nothing special. Only complaint is beggars in the store, making it an uncomfortable experience. Had the bucket for 1, loved it.

Gu
Review №32

The cashiers were having their own conversation and not giving much attention to customers.

el
Review №33

We placed an order and waited for over an hour in a full restaurant and when we went to check our order they told us theres no meat, they just put it on the stove. At that time the restaurant was empty, even people who came after us had gotten their orders and left.Non of the staff members could take responsibility for the missing order.The manager was telling me that it could because employees didnt come to work.That was disgusting service from KFC Arcadia

Ts
Review №34

Because their food was fresh

Co
Review №35

Service is good even with crew meetings its good to go

Mu
Review №36

The burgers over there had feathers it was awful

Al
Review №37

Nice products and great service

hu
Review №38

Its clean, perfect cooking and fresh meals.

No
Review №39

Friendly staff though I talk IsiZulu but they accommodate and try talk in English as the medium of communication

el
Review №40

Just great service as always

Jo
Review №41

Waited an hour in the drive thru. Staff taking order looked like they were on something strong.. Only sprite and no other drinks. No mash and gravy can be order but get to the collection window and there 3 piles of it then get told its not for now, so it it for later when they done with shift so they can eat it?? Worst KFC experience EVER. Would not suggest going here unless you want to wait long for a very select choice.

Vi
Review №42

The service is horrible. The staff are useless and their streetwise 2 tastes like HELL. I wouldnt recommend anyone to support them. Dont wast your time and money

Si
Review №43

The service is horrible. I bought a Krusher and not all ingredients were added. My Krusher tastes so bad and its so hard it won’t even pass through the straw. Waste of money.

Te
Review №44

Always great service and the meat is properly cook. They will cheat you like hell when it comes to the relish on the wraps though

Lu
Review №45

Ordered food from them through Uber Eats, they got the order completely wrong. I received Fanta grape instead of sprite, one piece meat instead of 4 zinger wings, zinger boxmaster instead of normal boxmaster. The only thing they got right was fries. Very disappointing.

Po
Review №46

Its chilled, every body around grabs a quick bite there! a nice one not to forget!

Th
Review №47

Its an amazing place to have a good time and meet amazing people.

Gu
Review №48

Make sure you buy your own ketchup when you go there

Vu
Review №49

Good place to grab something for quick bite

Ka
Review №50

Its too small and congested especially in the morning, but service is okay for a KFC

Do
Review №51

It was good, and the meal was freshly prepared to my liking. The service was excellent thank you so much KFC I am really loving it.

Th
Review №52

The waiting period is less than 5 minutes and the staff is energetic.

Th
Review №53

This one always running out of menu items.

Za
Review №54

Very slow, unprofessional staff. Always have to wait long for meals.The other day after waiting about 15 minutes to be served, I was told the speed point is not working, they are only taking cash.

Ma
Review №55

This place was a disaster. The service was terrible and the food presented was not presented. There were no serviattes given to us. There was a chubby fair light skinned lady who gave us a very pathetic service. I am disappointed in KFC. This is bad. I will never go to this KFC.

Ma
Review №56

Nice clean place. Good food.

ba
Review №57

Wings and chips was tasting bed I didnt even eat them only the twister was good

De
Review №58

KFC Arcadia need renovation

Or
Review №59

Enjoyed the meal last night.

Ba
Review №60

Love the servie.. Opens 24 hours

Ro
Review №61

Good place, nice food

Se
Review №62

Chilled in the morning but no drive thru.

TS
Review №63

Chicken was badly done, some pieces smelt like raw blood still 🤒, if only Eye could take a picture of the wasted meat.. 😥,anyhow not value for money.. 💔

Ba
Review №64

Has the worst service ever. Staff is super rude, no one enjoys going into this branch.

Jo
Review №65

Nice an clean exellent service

In
Review №66

The stuff was friendly and efficient as possible. Minor details would have made the service a 5 star experience.

Mo
Review №67

The service is fast and it is clean, good hygiene aswell

it
Review №68

Store has more than 8 workers but only one cashier is working, others are busy chatting on the side, service is very bad. Ordered a zinger burger but got a chicken patty thats not even zinger

Bi
Review №69

Space-delight with usual tasty chicken and crispy fried potato chips.

Bu
Review №70

Easily accessible...so convenient

Ka
Review №71

Im never goin back to that place.the food is nt fresh n the music is soo loud u cnt even think

Ma
Review №72

The order system makes no sense. Instead of using order numbers, they call out the contents of your order so someone can easily take what you ordered if its the same thing because there is no order. This is just terrible. They need to improve.

Bo
Review №73

Great customer service

Mo
Review №74

Really nice and friendly employees (especially considering late hour customers) ...

Nd
Review №75

Rude staff who switch off the point of sale and tell you the speedpoints are not working and hence you must carry cash all the time. Orders are given to the kitchen by word of mouth and if you ask why that is happening they will give you a mouthful

Ts
Review №76

There was a lot of commosion in the store and the service was very very slow.

Tu
Review №77

Very convenient. Clean. Fast and good.

Ka
Review №78

You can wait a long time, service needs be a quicker.

ku
Review №79

The food is so much good

ne
Review №80

Queues are short and well ventilated sitting area

SA
Review №81

The food was good but the operation was very slow

Ja
Review №82

Service is fast

De
Review №83

Meat tastes rotten

Ji
Review №84

Very fast and friendly staff.

Ak
Review №85

I only buy my chicken from kfc. Good and Nice meal. Although the queue can be quite long sometimes.

Ab
Review №86

The cooking stuff have plenty of time to play at back,

te
Review №87

Its good service and quite

Te
Review №88

Very good

Za
Review №89

Always packed yet yummy dishes

Le
Review №90

Coffee tasted like dishwashing water. The chips tasted like previous night leftovers. Was not impressed at all.

Au
Review №91

This kfc their service is very slow i dont know why dont they have screen like other kfc that shows your meal is being prepared and you can come collect, we always queue with our receipt waiting for our meal to be prepared, the staff is very slow I dont know what are they lacking but something is not right in this Kingsley center kfc I wouldnt recommend to come when an in a hurry.

un
Review №92

Very nice friendly stuff

Ke
Review №93

When you buy at night u never get a receipt, no swiping and I always get stomach cramps

Re
Review №94

The staff members were quarreling in front of customers. It was a bad experience for me to sit in and eat with that noise. The delivery guy came and caused chaos with the cashiers asking for petrol money. The whole shop was not organised. I didnt even enjoy my dunked burger.

za
Review №95

Bad service from the teller. Her name is Lorrainne. not even a hello. she just looks at you in the eye that says place your order and go...

jo
Review №96

Is not easy to park but the food still good KFC you know

ki
Review №97

Awesome atmosphere, all hungry champs from Europa recess there after hardy party

Pe
Review №98

Awesome thanks 👍

Ev
Review №99

Just okay for fast food and to chill

Mi
Review №100

Unfortunately I had to give 1 star has I have no other rating. This outlet dont even deserve a 1 star from my rating, service is always bad, a very unprofessional staff that looks they were forced to go work and serve customers. Its a such a disgrace, service slow, food not always so good, I think KFC should do something particular to this outlet. I myself have numerous complains from this outlet. Needs a lot if improvement and change.

Information
60 Photos
100 Comments
3 Rating
  • Address:Shop 69, Ground Floor, Kingsley Centre, Beatrix Street, Arcadia, Pretoria, 0007, South Africa
  • Site:https://locations.kfc.co.za/gauteng/arcadia/shop-69-ground-floor-kingsley-centre-beatrix-street-arcadia-pretoria?y_source=1_MTU0MDM0NzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 12 443 4022
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
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