Just a shame when half the time some machine is not working like when you ordered ice cream deserts online only to be let down on collection that the ice cream machine is out of order BUT the staff there is at least able to help you or arrange some suitable compensation/compromise. Its a rather new and relatively clean KFC also
Absolute appalling service.Masello was the cashier and I asked her the options of the streetwise because the menu was not working inside the shop. The menu outside at the drivethru is so limited, all we could see was box meals. How are we supposed to order without knowing all out options.She kept on shouting 2,3 and 5 piece. I remember KFC had other streetwise options with zinger wings. All I wanted to know was the options of the streetwise meals, not to get shouted at and being treated rudely.Unfortunately my boyfriend still ordered food for him and I ended up not ordering anything, because why should I make rude people rich?I am not ordering from someone shouting at me and just wanting to get rid of me so that they can close up to go home before 20:30.Shocking service and in my whole life, never again will I sit foot inside a KFC.
Wow! This is by far the worse KFC service we(my husband and I) have experienced. Not once or even twice but 3 times in a few weeks where we received terrible service at KFC Atterbury.
You wait forever for your food. Whether its a drive through or sit in, you will wait.
At 21h00 the staff were already busy to cash up and could not prepare the meals that we ordered. The shop only closed at 22h00 but they could not prepare Very Berry krushers. They also did not have normal chicken fillets for the Colonel burgers. Half the staff were ready to go home with no one behind the counter.
Very friendly servers and surprisingly quick seeing that I ordered non-standard menu items, and they had to contend with an influx of Uber and Mr D orders. Much much better than the other Pta East branches.
Abit slow in orders coming out but not always
Very slow service. Seemed like they where understaffed. Waited 30 mins in the drive through. Very frustrating!
Their order numbering system is a total mess and they do not care about their clients. Served people who entered the store after me. I demanded my money back after I waited 27 minutes in the store, then they suddenly attended to my order and I eventually got my order after 32 minutes.
I just passed by l dont have comments
Great place always fast and help full
Probably the worst service ever experienced, 30min waiting time for a burger = fast food? Women workers standing around chatting and laughing while frustrated customers queueing and experiencing horrific service..unacceptable
Busy and quick Kfc outlet
Not bad, Service is quick but quite small. Otherwise i loved their services
The poor staff were trying their very best against all odds, machines not working no sufficient menus for customers. They were even short staffed. This looks like a management/owner problem.
The staff are very friendly and they help you with a smile and really go the extra mile
Unfriendly staff, long wait time, overcrowded (i ordered online to just pick up 20 minutes before and still waited 30 minutes for my food after arrival )
A crunch burger and chips......yummiest! 😊
Super Victoria always on spot
One of the best KFCs, the others will do well to learn from them.
They missed an item when we bought something and made up for it with a replacement voucher. It took our time to get there attention and resolution, at least the manager listened.
Quick drive thru service and the food was fantastic.
Its a KFC, its International, you seen one you seen all. Service can be slow depending on time of day. Pick anyone anywhere if fried chicken is your thing and you like to know what youll get in your meal. Absolutely nothing special or awesome about a regular shop.
Very nice building but the staff leave much to be desired. The chicken also isnt the best but it will do. If you dont mind driving a bit further, rather go to gift acres kfc, never had the same issues there.
Beautiful 🐔
Can be quite busy but still the best KFC in the East!
Do not get me wrong, it is another KFC.The fact that they work on two levels makes it really fun, especially for kids.One can wash his hands without having to go to the washrooms. A real bonus.The downsideThe toilets are rather unsanitary. I have small kids and taking them to those toilets made my skin crawl.
Day old chips, wrong peace, missing utilities and tomato sauce. Very bad experience the last few times. Please fire the manager or staff responsible. I have been eating at this KFC for almost 10 years nou. The ratings for attebury has fallen so much. But for me, I will drive to the next KFC.
Service was unfortunately a bit slow. Though the staff were friendly. Food is always good and the premises are clean and well kept
Not usually a fan of take aways but my husband felt like some KFC and this was the closest and on my way home. We were pleasantly surprised by the freshness and tenderness of the chicken and totally enjoyed the crispy and tangy Zinger wings.
Usually when you go after hours around 2-3am , there really isnt anything but wings here and they happen to be oldish probably becuase they have been there all evening. Otherwise it is in a convenient area and it does open for 24 hours a day which is great .
Delivery truck was blocking the exit although there is more than enough space for it to park and offload. Driver was ignorant and just ignored me. Had to turn around in the one way with a bunch of other cars also trying to exit. This is really unacceptable.
It is tste and i love your boss
The Bad: Stood in front of the ordering cashier for 2 min before I got helped. Nobody behind the counter were friendly. The chicken salad I wanted to order was shown on the menu pictures but not featured on the menu. The lady did not know the price and did not know if it was available. The Good: The salad was edible but a bit boring with no cheese in it.
I enjoyed my meal with my friend
The best cuppucino and... the freshest chicken straight from the oven! Excellent ♡♡♡
Very bad - stay away, the staff are not helping customers instead sitting and chatting drinking in-front of customers, check footage at 22:20 at the drive in sectionJust got to the front at - getting attitude and told I was to place order priorly and to paid alreadyPlease close down your service was nothing less than garbage, sorry to the lady at the end where i lost my temper but the prior staff did not work and now I have to suffer for this
Worst possible service. Clients waited to be served with no-one to help...2 ladies behind counter ignoring clients and busy with other things. Only 1 lady to take orders and she was at the back where food was prepared. While we waited for our order 2 cluents left due to being ignored for a considerable amount of time. Our food was ok but my Zinger had no Zinger sauce...just plain mayonnaise. Wont revisit this branch.
Unprofessional staff I had to wait more than 50 min for a 15 piece bucket. They simply ignore you, very bad service I will never go back again.
Frist thing first!The service is terrible.They informed us that there is no fried chicken and they do not have ice-cream.
I dont know what happend at this KFC. Did they change the head cook or dont they care anymore. I used to be happy with my meals from them but lately its bad. Then chicken is either raw or over cooked. Then you get days that the skin is soggy and the chicken raw. How is that possible. There ice cream machines are always broken. Fix your problems please
Excellent service and friendly staff
KFC is KFC. I think the standard of the brand has dropped significantly over the years. I have received poor service and filthy food.Have something else, its better for you anyway.
Service by staff is unorganized and disfunctional
Fast food taking about 40 minutes. 😪 Drive through is just as bad as queuing inside. And 5 wrong orders for customets in this time frame.Would not recommend for a quick stop, or correct orders
Lady manning till ignored me for 4 minutes, had to use drive through to get service.
Exactly what one would expect from a KFC... nothing more nothing less. Staff make all the difference and these members seemed just fine, efficient and polite.
My favorite KFC. Wings here are good. Service not always good byt overall better than some other KFCs.
The staff are extremely incompetent, their attitude is appalling. After waiting 20 minutes for our sprinkle pops, being the only people in the drive thru or inside, we get our nuggets with no flavour, after hooting the horn because no one would help us the person comes with a disgusting attitude and said there is no flavour (mumbles), whats the point of sprinkle pops without the flavour, tell use beforehand...
Good menu variety and courteous service
Not very pleasant! Apart from the staff that treats you like they are doing you a favour by being there, there is also the unpleasant factor of being harassed by at least 4 beggars before going in and as you Come out.The staff also allows the beggars to sit at their tables inside, as if it is not enough to be bombarded by them outside the establishment, now you need to face them inside as well!
I always enjoy their food and friendly service
Great people and services go there very often
KFC Atturbury Always gets my order wrong and its only when I get home that I realize the order is wrong. By then its too late to go all the way back. Try to get them on the phone and no answer.
Tuesday chicken special is value for money but side orders are expensive
Quick friendly staff and well-cooked chicken
Food was delicious and fresh, best KFC in Pretoria.
We have always received good service and freshly prepared meals from there.
This KFCs focus is on the drive-thru customers. Walk-ins are second. I waited 24 minutes for a twister, while I had to see how twisters popped out of the drive thru window!
Quick service & Yummy Chi Chicken
Good serviceThere is a druve throughStandard KFC quality foodIt gets very full on fridays
The service is so good...enjoyed my meal
Great service lately besides never having ice cream,I order my meals very specific and they always pull through and have my order right !Thank you
Worst service ever!! You wait forever to be assisted in the drive thru and then on top of it they get the order wrong and only fix half of it, ask for regular chips and get a small which they didnt rectify ask for wings and get mash had to stop ask for a manager to get it rectified a quick drive through becomes a half and hour fight just to get what you asked and paid for!!! And still not get it all ..... this is not the first time Ive had this experience with them!! Never will I go there again!!
The meat always fresh and the service is good
Building not properly maintained
Definately not a good experiance...had to wait nearly an hour in the drive through with 2 cars in front of me to order a 3 piece and 4 zinger wings..Please Kentucky Atterbury build an emerengy excit so that people have another option at least....
Fas and effective, food was still warm
Nice and inviting environment but try speed up your service
Slow service. Food was acceptable
This branch constantly get the orders wrong and the chicken is definitely not fresh. I will not buy here again. Put me off KFC indefinitely..
The stuff there are very friendly they real know good customer service...
Good and clean but service too slow
Delicious always enjoy it !!
Always fresh food i recommend them with good food!
Waited more than 30min for my order
Waited soooooo lonnnng by the drive through for the food & the meat was dry & tasted old
Piss pathetic service. Never has this or that.They can just as well close down. We dont have chicken... Then what are you selling...?
Great service and excellent customer care.
Food was freshly made and staff were friendly and helpful
Decent fast food experience
Never again.
Fast drive through
Worst service and speed of all KFCs.
Very slow service. Be sure to repeat your order to make sure that it is taken correctly.
Excellent service and excellent food
Good customer service
There were only 2 people in the KFC and it took more than 10 minutes before anyone took our order . We ordered the new Crunch Double Down meals and I have to say .....what a dissapointing experience ...its a pity I didnt take a photo because it looked nothing like the advert the hash brown was bigger than the piece of chickem which should have been the bun and not a single sachet of tomato sauce for the chips .
Take too long to prepare food
If I could give no stars I would. Absolutely the worst KFC in Pretoria
Pathetic...got my order wrong twice and did not receive all the food I ordered. This is the second time this has happened.
Really slow service delivery and occasionally gets my order wrong aswell
Terrible. Waited in the drive thru for 15 minutes, no one came out to explain the delay
The drive through queue waiting period can be long. But no bad experiences yet
Today the chicken was exceptionally delicious.
The drive thru was the worst I have ever experienced
They make the best kentucky hot wings!!