As we entered the restaurant we told the person meeting and greeting that we were very hungry. He assigned Brandon to us but apparently we were not Brandons priority. He left us sitting at a table not sanitised and went on a walkabout.When he arrived we asked him if the fact that were hungry was not a hint that we were ready to order. He told us that he had other clients to look after as well.We left in order for Brandon to care for his other clients. Goodbye Arapaho Spur
We had a really kind waiter. Great meal like always. When you like to know what to expect from a meal previously orderd, job well done cook.
Great customer service both times I have dined here, the staff is friendly and helpful. The food is delicious expect the meat came cold, we enjoyed the double thick milkshakes, the nachos were delicious, and the restaurant is clean, and the bathrooms are clean. Overall, we enjoyed both times we dined at this spur.
I enjoyed my meal. Everything was on point. I like their butternut and creamy spinach. The service was also good👌
Service a bit slow especially after we requested to have lunch before movie starts. We had to make the lunch a takeaway due to time😪
The food was most enjoyable, we celebrated my wifes 77 th birthday.Execellent service , and pleasant atmosphere.
The service vis not good but the best, they talk with customers nicely and with respect. I love it
Was very happy with the service on Saturday,the food was delicious I didnt expect them to be done with my food that quick keep it up!especially the crispy onion rings😁The spur in Mokopane must be like this😆
Great customer service. Nice and quiet in the morning and able to do some work
The staff went beyond their call of duty to render the services and made delicious food. I recommend to anyone who loves good meal and drinks
Have a good time,very nice place definetly recommend, enjoy
Very friendly staff and a manager that is extremely responsive and is good at coordinating the team. Fantastic service from the manager who turned a mistake into a pleasant experience.
Very efficient service. Friendly staff
Love the food great service. My daughter loves going there for the play area.
Great Great service 👏, I purchased a takeaway breakfast and on my way out my bag tore and my breakfast fell out , the manager saw what happened and helped me pick everything up and prepared me a brand new breakfast and gave me new cappuccinos as mine got cold in the process of me waiting for the new breakfast, and all without me having to ask for a thing ! Acceptional service ! Will definitely Go back and would recommend anyone go there too . Not only is the food amazing but the display of humanity that I received was just so heartwarming . Whoever that manager is, u are doing a great job
I dont usually complain about food but when they say it will take fifteen min and it takes 45 min and barely no orders its frustrating and on top of that they got the order wrong.
Enjoyed their succulent ribs n steak.the drinks are out of this world.
Not cool at all... the place was very crowded
Great service good food, so nice to get out again
Best Spur Ive visited in a long time. Good security for kiddies. Great waiters.
Me and my friends had a wonderful experiance. The place was nice and clean. The service was absolutely amazing. Im very impressed with spur @ menlyn. Keep up the great work and continue to deliver exceptional service. Our waitor Reggy and the managers went the extra mile for us.
Good morningI want inform u about on 1 may 2021 and us have enjoy for dinner with my friend please plan for me with my friend people 17
Friendly staff, awesome breakfasts.
Amazing evening and service with the best burger at Spur that I have not experienced in a while
The food was very yummy and tasty even the service was great
Food as expected. Waitor(Elvis) was amazing. Good experience. Love the kickstarter breakfast
29 May 2021 ~ Manager Brandon and Senior Manager Nigel welcomed us back to Arapaho Spur, Menlyn.Thank you very much for your hospitality. No roaches ...yaaaayi 😄. Service was absolutely amazing,and not forgetting our watron Reggie aswell ... Thank you once again Gentlemen. Till next time againThe service was averageThere were roaches on te tables on the walls.... Please remove bugsIts funny how the watrons use a beat box for the birthday songs 😂😂😂 never experienced thatManagers kept on asking if we were still ok... Which was good, much appreciated
Very good food friendly and helpful staff
Great Staff, greatly prepared food! Jamaine is the best! The restrooms needs a better ventilation system and cleaning though!
Excellent service, delicious food
We visited the place yesterday. Placed our order and had a few hicups. The Manager, Leroy, knows his customer service and how to deal.This is for Leroy, thanks for doing a fantastic job, leading by example.
Good food great staff
But the waiter kept on forgtting us nor our drinks😔
We were at this spur and we were served by bright 1.The service was awesome we really appreciate and the food looked so wow.Manager came to check on us......We will surely come back.....I loved the singing was wooooow🥰
I ordered Chicken Kebabs and ribs, and those chicken kebabs were not well done, I told them to do them again, still not well done, and than those ribs were still not well done, Im disappointed, but the food was good
The food was good ,but they do not follow the covid 19 safety measures
Clean place with fresh and nice food. My hubby and toddler enjoyed supper and play activities. Good service too
Best service and good good ..
Food is great, also the customer service is great.
Fabulous staff great service delicious food thanks for a great experience
Service was very good 😊
Friendly staff and good cheddamelt burger satisfied that hunger craving.The staff in the play area were great, interactive and great with the kiddo.
Im so impressed with the service here. My waitor Leeroy and his team really impressed me with how well they took care of me, accomodated and gave me speedy service. Give that mans a bells!!
We had a great time. Staff friendly and professional. Even though Menlyn was packed we did not wait long.
Very friendly and attentive staff. Thank you
Bad, my son had to watch other kids play as he doesnt like taking his shoes off. So he wasnt allowed to play due to him having shoes on.
Cool place..
I recommend this restaurant. One of the better options if you choose a franchise restaurant in the mall. Service and staff always friendly, helpful and well trained. Management always available to help. Food is good, and you get what was expected. If anything about the meal or service is not to your liking they will help or change within reason. Great to take children and family. We visit this restaurant frequently.
The food taste great and the service is excellent.
Terrible experience Saturday. I was treating my daughter for a latte and breakfast. At first the bread was served, lightly toasted and when sent back, it returned burnt. After a few bites, we came to realise the bread had mold. We were offered a free meal as an apology as if it would solve the stomach ache and slight food poisoning my daughter experienced.
The waiter was very nice , he ensure we are comfortable and served us with love!!
Bright 1 keep it up the service it was awesome, and your singing was amazing 😊😊😊😊😊
Absolutely love this Spur! Been there numerous times and EVERY time is better than the last! The service is amazing, friendly staff and hands-on management! The food is tasteful and perfectly prepared! They even give personal attention to each child in the kiddies play area! Would recommend it to each and every one!
Everything was good including waiters
The service was very badThe waiter didnt serve us well we waited 1hour Untill we got our food
Enthusiastic staff. Personalised service. Great ambience
Great food and service.if I could give more stars I would.
The food and service is good
Definitely our favorite family restaurant. People that understand service delivery. Thank you Leeroy for always making our visit extra special. May God bless you beyond measure.
Thanks for great service. Nice food.
Spur prices makes other restaurants cheap
The patty in the burger was dry
The food and personnel are super
Very quick efficient service. Friendly staff
I dont even know whey i keep on going back there. The service are horrendous
Good food well prepared friendly value for money
Satisfactorily service
Think he kiddies area could be better 😊
Had a meal and a half!!
Amazing the food was taste and delicious
Mohawk combo is still the best value for money. Their sauce on their ribs is sooooooooo tasty. It is a place for the entire family and they have such great service and your orders do not take long. You will not mind the wait either as the food is tasty fresh and juicy. Its a treat for special occasions. It does not matter which spur you go to you will find similar experiences though I recommend the SPUR in Lifestyle centre centurion. They are excellent and exceptional.
No I dont Hate the place but like it...
Waited for our order for over 30min the waitress forgot us at some point kept forgetting what I asked for
Best Spur in this country. Team of managers are awesome. Always the nicest atmosphere with great staff and kids dances!
Very good service
Had a perfect evening and best saves ever
Great place, chilled friendly stuff and great service although they are sometimes abit slow
Best service 😍
Awesome
Excellent I mus say
Atmosphere wasnt very good and service average.
It was good , however They seemed to not have the desserts that were on the menu. And the cocktails were very bitter. It was still good
This is a good spur service wise also a good place to catch English premier league football games. The disappointment was in that the Playstation has not been functional for over 3 weeks. When it all works its quite fun for all concerned.
Ddnt stay 4long. Just got takeaways
Friendly staff. Our waitress even offered to look after our kids in the play area so that we can eat our food. Really awesome
Great service Ashley , she can crush the ice on cold day so impressed and also big up to the manager lenny
Great food good serviceLoved it