Good friendly and efficient service. Im impressed. Had a meeting there. Friendly waiter Eddie served us.
Friendly service, great food. Really enjoyed the meal and thanks for the birthday voucher!
Had a great time but most importantly the kids enjoyed it. My boy loved playing with all the kids and I was at ease knowing he was safe.Thanks for a wonderful time guys
Friendly service. Good food. Just a bit expensive these days
I love spur even though I have had everything on the menu, its still a favourite especially because my kids can play all day there. Kids are safe and well cared for. Kiddies menu is also good I just wish they had not taken the mac and cheese option out as my kids love the dish.When we were there there was about 8 birthdays. Imagine hearing that loud song of theirs 8 times in 2 hours!!. Luckily as more kids arrived, we were done dining. Took our kids and left. Good experience for kids though
1st I was told its compulsory for a 3year old to wear a mask, we went out to buy one for him. We sit down and they dont have crayons and papers for kids. Then they dont have wipes. This is strange because this is not the kind of things we usually experience here. Unfortunately I come to spur for my son to have a good time and if that is not a thing anymore, then why stay loyal?
I had to book two weeks in advance, there was no charge as to the booking. On the day of the party they called me early in the morning just to confirm the booking and the number of people that Im expecting. On arrival they had set up the adult tables as well as the kids table which had those spur coloring papers and a spur mask.In terms of pricing, it was reasonable because each childs meals was R79 which includes a burger or cheese burger, chips, juice box or cold drink and a lucky packet or party pack.I was very happy with their service, the manager Ntombi went the extra mile in providing for all the extra chairs and tables that we needed.The play area is big and open enough for all the kids to play together plus its outside but there is enough security so the kids wont get out.
Loved it! Best Spur Ive been to, you can taste the food/ingredients are very fresh, everyone is very friendly, tables (and everything else) is sparkling clean. Eddie was an excellent server who obviously enjoys his job! Would 100% visit again and recommend to anyone. Theyre doing something right!
Not bad at all. Need more people outside to watch the children. Bigger children is hurting the smaller children.
Efficient waiters, friendly manager, speedily service.Good food.Follows all Covid protocols 100%A visit is a must if you wish to have a quiet experience in a Spur.Was very quiet when we went which was amazing
VERY WARM WELCOME BY FRONT END STAFF. SERVICE WAS EXCELLENTFOOD WAS GOOD
Great Service, waiter was very helpful, place was kept clean and germ free and my little boy was supervised entire time he was playing
Was invited to a children birthday party. The kids enjoyed it a lot. Good menu options for the children. Parents could monitor their children on screens at the table. The waiter was very efficient and alocate numbers to the different couples present for separate bills. Food were typical to Spur.
The place was very nice and clean. The staff very friendly, neat and smart hair cut and some head smart kneaded. Very delicious food.
Nice place friendly service and fast also will go back there and make more memories with my friends
Great fun day.Kids had so much fun
Fantastic service from Theo. Made my birthday extra special. Food was excellent. Loved the peppermint crisp for desert. Will be back
The food was very nice, but the cuppacino was one of the worst I have ever been served. It tasted like a very weak americano with almost no milk.... and I am convinced they must have used skimmed milk also. It was really unpleasant and very disappointing. Oh and they really love to celebrate birthdays.
Great place. Love the vibe
Great experience all the time.Staff is great and friendly
Wow! I rated this Spur as a 4 star a year ago.. They definitely deserve a 5 star as of this moment.If I stayed closer, this would have been my go-to restaurant.ALL the staff is extremely friendly and welcoming. Felt like a VIP upon entering.Their service is good and the food was devine. The starter filled us up (we had the Buffalo wings as a starter), so when the main order arrived, we asked for it to be placed in takeaway containers.My friends kid accidentally spilled his milkshake and not even that could put a frown on the waiters face. She asked if she could place the food that she just brought over in the containers, while helping to clean up the spill.Speaking of kids.. They have constant surveillance over the kids. A staff member will watch them and escort them to the table when needed. Thank you for looking after the kids while the adults can have a little breather. :)They are extremely safety conscious. (Temperature is monitored and records of clients are kept at the entrance). Face masks are compulsory and not just an option, even the kids are adhering to the lockdown rules.Every cent worth.Thank you for the superb service and the friendliness. Really feels like visiting family.
Look, I know what the covid law says, which was written in 2020, but things change. With 14 months of statistics out, one should REALLY know by now, that children under the age of 12 have less chance of dying from coivid than from a car accident. So, this place will not be seeing me soon, as I firmly believe running outdoors in the play area with a mask on, has MANY more problems than covid. Yet, the child minders are demanding children to wear masks, with their newly declared super powers, whilst sanitizing everything to death. What happened to the GOOD bacteria? Did yall forget about that? Eveything is a choice, so I choose not to go there again. You may choose otherwise. Good for you. I will respect your choice.
Greatly managed to accomidate all in the unsure times. Well done.
The food was nice and the waitor was on top of his game
NOT IMPRESSED @ ALL...!It has been years that weve agreed that Arrow Ridge has adopted the new name of Broken Arrow.ONCE AGAIN:Over done steak, cake floured water for gravy with hardly two whole mushrooms amongst this thickening agent.😔Calamari sticks (chunks) instead of rings, not to mention we where basically done with our dinner when condiments arrived.PS - (SPUR) cast-iron plates continue the cooking process while ure chefs are waiting for chips...etcThats why you serving boot leather for steak.BG
Great place for adult & kids, proper social Distancing in place, mask worn at all times by staff. My family & I had a great chilled day, the Best
Visited this Spur for the second time and this time around was disappointed. The waiter that served us was mostly uninvolved and got orders wrong twice. Our orders also took very long to prepare, almost an hour. The manager was nowhere to be seen and as uninvolved as the waiter that served us. When it was time to pay, the waiter brought the bill and then dissapeared again. I had to call another waiter who then called our waiter and still wasnt in in hurry whatsoever to assist us. My first experience with this spur was pleasant, and if it wasnt for that, I would have rated it 2 stars.This Spur to us is a Spur I would like to visit more, as my elderly father is a bit frail and cant walk long distances. This Spur is ideally located for us, as it can be accessed directly from the parking area, no need to walk a distance in a mall for example. If only they can step up the service, we would return again.
10 out of 10, the spirit is lively. Love the fact that when they sing happy birthday- everybody pitches in, so thoughtful. Food is so Spurish-Very nice. Loved it. The staff be super friendly- keep it up.
Standards good, etiquette check. Service not bad and social distancing kept to a fine art. Kids can still play and have fun which is great.
We had a perfect birthday celebration, Cloe our hostess was very sweet, Thank you
Had a waiter called Chloe, she provided us with such great service.
Perfect chillas when you have your kids with just to unwind enjoy your brunch or dinner as you watch them run around playing. Its a real kiddies corner
The play area is huge and they have few videos games as well.I like taking my kids here once a month, and for their birthdays.This is my favorite spur and the service is great.
Excellent food as per Spur reputation. Not the best service considering it was not too busy.
Great, not opened yet, but assissted us (group Bikers) with early coffees....it was really appreciated
Service was quick amd good. Food was nicely prepared
Nokhuthula our waiter was absolutely great.
Amazing food, the food was really great....i love Spur and this might be the best Spur ive been to... Only one problem, expensive...... R1600 for 4 people? That is alot, but hey, we had a great time...
Food was exactly what and how we ordered it. The service is tops
Food is amazing and the staff are always so kind and friendly! Play area for the kids is amazing!
Great family restaurant, just need some more specials.
This place has dropped in standards, the waiters take too many tables and never have time for you.
Closes late than other food outlets which is helpful... Place wasnt full but service was slow, had to wait up to an hour for my order. When I got home there were no sauces in my takeaway. The staff is very friendly though..
We were served by a trainee. Thamsanqa. Her service gave me reason to come back here. I hope they keep her there. Deserves employee of decade award
Excellent service great cappuccino (in a big mug) good food.
Good service. Smiles all round was refreshing in a restaurant.
I have had better experiences at other spurs but also much worse than this one.Staff is freindly and helpful.
Good service. Food was prepared to expectations.
Love it. Good food. Great service. Great atmosphere. Clerence was great.
The birthday singing is fine but the whistling needs to be toned out
Waiting time for takeaways was long. Had to ask two people to see how far it is. Eventually the manager went and check.
I had a beautiful birthday celebration with my kids and the free icecream was very nice thank u my spur family
Loved it the food was amazing.
Good customer service experienced
Foodvwas fresh and hot. Service was top notch
Excellent service and friendly staff.
Lekker thanks. Kleinboys service was excellent. But for a franchise it is to expensive.
Service is great and food excellent
T bone steak 500g taste like pre cook .ask for medium to well .get steak that looke pre cook and overdone not tasty
Fast service.nice play ground
Good service, good play area for my son and the food is off course delicious. Bring your family for a great meal and a lekker vibe.
No service when we arived forbreakfast this morning greated the waiter sitting and chewong chewinggum with no responce from her we left
It was excellent, the food was well prepared and Given is probably the best waiter there is in the Spur restaurants
The food was good but our desert was made from sour cream. Not a good experience. We left our deserts
Was very friendly staff good food nice friendly service
Great food and service!!! The kids love the different playing areas!!!
It was good the service and the food
Friendly and helpfully people!!! Fresh and well prepared food. Thanks a lot!!!
Great. Very helpfull staff. Great food
So many things out of stock, the aircon is not working and the managers are sitting outside smoking, not giving a damn about service. The waiters are really friendly and helpful though.
Very good service and all thanks to manager Ethombi
We were there on Sunday... Excellent family restaurant... My son is 2yr and the ladys there kept there eyes on him the whole time he was playing outside while me and my family enjoyed our selfs... AWESOME staff!! food was excellent... overall 10/10
Dont have to worry about the kids, theres great playground
Will be contacting Head office tommorow regarding my experience. This is not the first time.
Good service and good food
Today I was disappointed. I did not get what I ordered.
Food was great,service was below average.even thou tip 30%..
Excellent food and service! Our waiter was very professional and helpful, Chuck is a great asset! The manager Henk personally visited our table frequently to make sure we are happy, we felt special and cared for! I can recommend this restaurant to all!
Excellent food. And a bonus for us their outside playground was open. My 5 year old was totally ecstatic that he could finally play at a playground other than home for the first time since lockdown startes
Social distancing is observed well because it is spacious. The service has not been compromised by the circumstances and obviously the food is delish!
Clean friendly staff and management fresh food enjoyed mysisters 60th birthday