Really pathetic kfc that have only 2 items on the menu. Just as i thought to give them a try its a fail. Everytime.Really pathetic
Worst KFC that I have ever been to. Staff will ask you 3 times to confirm your order and still get it wrong. I was there for meals once. Cancelled the order because somehow it was really hard to understand what 2 regular twister meals are. The second time I asked them for white coffee and got black instead. Never had this issue at any other KFC in the country. It actually made me so mad I am writing a review about it.
Good customer service and I always did drive through which is fast
Friendly service. Quick in-store or drive-thru service. Food perfectly prepared.
The service was good. I quickly got my order. The downside was that most of the chicken pieces were dry.
Great service always. πππEven when itsfull
I love their energy and the team work they had
First of all.. I ordered something they give me the wrong one... 2. They dont have ice cream..
I was very happy with the service I received after uber eats messed up my order. The 2 staff members there really outdid themselves. They went out of their way to help me. KFC Blue Hills your customer service is on point!
My daughters new favourite place....she lives the oreo icecream
This is the place to have a quick bite and chill with family and friends....
They just need have to mix meat and dunk wing, not to have same potions
KFC blue Hills is ok, used drive through. Not sure about the service inside but the drive through was quick and the food was nice and warm.I like that they still have a decent meal for under R30, these days that is not easy to come by.
Very bad customer service from Cynthia Phesha. On the morning of 18 April, I went to buy breakfast and I asked her if she could make sure that I get fresh meat as there had been occasions where I got dry and unflavorful meat. Cynthia basically laughed in my face and her tone was very rude and sarcastic. On top of that I had to wait for 30min for my breakfast.
Food is good but drive through wasnt open because the assistant wasnt there.
Nice food, very friendly staff
Ive been here several times because unfortunately it is the closest KFC to me. The service gets worse each time, the drive thru is normally closes from 7pm even with the extended lockdown hours. The drive thru queue is never long but almost every single time I am told t wait an extra 25 mins for the order. They claim to never have chicken after 6 and only allow zinger wings orders from that hour. Really the worst KFC I have ever been to !!!
Fresh and tasty chicken like only KFC can make
Fast and efficient.
The food is fresh n the stuff is friendly and they are quick I give them 9/10
Service is very good
Friendly environment with people who cares always. Food prepared properly.
Fairly gud shop but they take long, card machine always not working. Someone should tell them WEARING MASKS PROPERLY IS IMPORTANT not only for themselves but the food they are serving.
The food was good, but was not pleased with the service given by theur personnel...
Usual quick service
Always satisfied π
All food freshly prepared which makes it nice for KFCService was just a bit slow seeing that we were the only people in the ahop and it took more than 15 minutes for breakfast meals for 4 people
Super clean and the service its fair enough although not too fast
Great drive through service.
Always the best
Sometimes pos does not work
Fresh chicken, good service
Does what it says on the tin. Clean and the food was well cooked. Staff very friendly too. A good KFC to try.
Couldnt take card..had to repeat order 6 times...mask on and off...still got order wrong and had to wait sooooo long
They had a sign up that said they close at 7:30 pm. They were closed to customers at 7:19 pm and pointed customers away.
Ordered food at drive through.They told me to wait 10-15 min.Sat outside in car for 40 minutes and eventually had to go and knock on door because I saw they closed without giving me my order.Eventually got food out of them.Also saw a staff member handle food with bare hands during preparation.I would guard against visiting this shop.
Great place nice food
I just bought a family meal for R224 10 pieces there where no burgers inside.
Service was not the best
We ate there but we were not provided with trays. We literally ate from the paper bag
No service at all.
The Lady who took our order served she was impatient
Bought Streetwise 2 pap but the pap was not cooked well ended up throwing the food.... Disappointed π‘π‘π‘
The chicken taste!!!!
Wings were hard
You order and it doesnt come the way you expect, cant even lodge a complaint because you cant get ahold of them.
Fast service
Service excellent π or was it because I was very hungry π
Almost every time when I get there there is no chicken they always out of stock
Good service.
Quick
They are quick and easy to order over the phone
It was very clean, they disinfectant the tables and seats before we were seated and we waited less than 10 minutes for our food
Theyre good
Your food does not take long to come out.
Service is very slow, no customer servicesπΏ
Quick service drive threw
Fresh food
Good i like it
Great service, best take-away!
1st time in Jan this year I ordered a toasted cheese and tomato via the drive through. Got cheese, egg and tomato but the toast was soggy and the tomato still ice cold. Clearly a bad attempt at reheating a toasted sandwich. Today I went into the KFC and ordered the same. Asking clearly for a freshly made cheese and tomato sandwich with NO egg. Guess what I got. Reheated cheese tomato and blue egg toasted sandwich with soggy bread (clearly not fresh) almost burnt to ensure it has heated the cold filling. I have no words
To slow
Poor customer service. Went in to order after work. Got home, food was missing. Phoned in to let them know and got a slap-dash, careless and lackadaisical attitude from the manager. Basically told that they will deliver if the driver can find me or I can pick it up myself to correct THEIR mistake.Buyer beware!
Staff friendly and fast
Kings eat here
Such slow service ...... sk frustrating
Cool, just had to wait a bit longer than normal, seemed busy but till lady communicated well
Worst service ever..drive through cashier was very slow and confused.every one was complaining.
Drive through very quick ,never full
Not sure how you get an order for two toasted cheese and tomato sandwiches, one Rooibos and one coffee wrong but they managed to do so. At least the coffee was okay
Personally feel like they sell you chips from yesterday.... Exaggerated as that may sound,it tastes and feels that way in my mouth especially on days where they not soo busy... Stoped getting fries from there.... And this applies to other things like tomatoes,Lettuce but it also depends on what you order and on what day
I requested a new burger as the one they gave me did not look appetizing. They did it with no issues and it was the freshest burger.
Poor service.
Worst kfc ever I went there and ordered wings they said its gonna take 6mins I ended up waiting 35mins simply wings its the worst kfc ever
I ordered a all star lunch box just now. I did not receive my 2 zinger wings and i ordered chilli salt but instead i received salt and tamato sauce. I did not receive what i paid for!! Terrible service
I bought six pieces, every Tuesday on 29 February 2019 time was 19h45 the service is very poor, I prefer drumsticks only but the staff told you cant choose ,I felt treated badly because I always buy there and I choose any piece that I prefer.
Nicely designed for lunch
Avoid eating here at all cost. They packed only 1 of the 2 food items I ordered, and argued when I pointed it out. I had to dig for the receipt to prove it. Although the person at the window was standing with the 2nd item in her hand.Then the one they got right was burned to inedability. How do you burn fast foodStay away, you can get better food at the kooka shop.
Cold food and small burgers
Helpful staff .
Excellent service from kfc
The best
Awesome service
Friendly staff.excellent service
Good
I would like to lay a formal complaint.I cannot believe that you would employ a manager like Kanego. I would like details on how to lay a formal complaint. We visited and bought food this evening only to get home and find an item missing. As it it was my supper I called and asked for a solution for this problem in having the item delivered. Kanego told me she would arrange it with their drivers.Later I received a call from the cashier who made the mistake from a strange number. She was a lovely woman with excellent customer service but was almost in tears telling me the drivers refused to deliver to me due to distance. I asked for the manger and a few minutes later received a call from Kanego with the same number.I was annoyed and asked her why she as the manger did not just tell the drivers to deliver but not even 30 seconds into the call it was cut off. I tried calling back only to reach the CASHIERSs voicemail!Calling the KFC number back I spoke with a second manager (I apologies again for how upset I was) who informed me that Kanego had knocked off without a word of the issue and dealing with anything. She cut the call with me from the cellphone and walked out within 1 minute of me calling back and reaching the second manager.What kind of manager:1) Puts a cashier in that position to deal with a customer problem with not personal accountability2) Pushes a cashier to be almost in tears with the situation3) MAKES THE CASHIER CALL A CUSTOMER FROM THEIR PERSONAL CELLPHONE!Please provide the details on how to lay a formal complaint with who ever made this woman a Manager
Poor service
Extremely slow.
Nice food
Nice and friendly staffs
Chicken with hair and lots of oil.
Perfect
Unlike olievenhoutbosch kfc this one is good
Its gud and fast serving
Lovely place
They serve hot n fresh food immediately after you ordered
Perfect KFC as expected, with fast friendly service
Nice and clean with free wifi