user
KFC Blue Hills
Blue Hills Shopping Centre, Cnr Olifantsfontein & Africa View Roads, Midrand, 1685, South Africa
Appearance

Comments
Na
Review β„–1

Very bad experience πŸ˜•, bought 3 pieces with chips. Chicken has bad smell, almost vomit 🀒. Couldnt eat the food. Waste of my money.

Ti
Review β„–2

Really pathetic kfc that have only 2 items on the menu. Just as i thought to give them a try its a fail. Everytime.Really pathetic

Ad
Review β„–3

Worst KFC that I have ever been to. Staff will ask you 3 times to confirm your order and still get it wrong. I was there for meals once. Cancelled the order because somehow it was really hard to understand what 2 regular twister meals are. The second time I asked them for white coffee and got black instead. Never had this issue at any other KFC in the country. It actually made me so mad I am writing a review about it.

Kb
Review β„–4

Good customer service and I always did drive through which is fast

Me
Review β„–5

Friendly service. Quick in-store or drive-thru service. Food perfectly prepared.

Lu
Review β„–6

The service was good. I quickly got my order. The downside was that most of the chicken pieces were dry.

Le
Review β„–7

Great service always. πŸ‘πŸ‘πŸ‘Even when itsfull

MA
Review β„–8

I love their energy and the team work they had

sy
Review β„–9

First of all.. I ordered something they give me the wrong one... 2. They dont have ice cream..

Ar
Review β„–10

I was very happy with the service I received after uber eats messed up my order. The 2 staff members there really outdid themselves. They went out of their way to help me. KFC Blue Hills your customer service is on point!

Sb
Review β„–11

My daughters new favourite place....she lives the oreo icecream

Mu
Review β„–12

This is the place to have a quick bite and chill with family and friends....

Mo
Review β„–13

They just need have to mix meat and dunk wing, not to have same potions

S.
Review β„–14

KFC blue Hills is ok, used drive through. Not sure about the service inside but the drive through was quick and the food was nice and warm.I like that they still have a decent meal for under R30, these days that is not easy to come by.

Sa
Review β„–15

Very bad customer service from Cynthia Phesha. On the morning of 18 April, I went to buy breakfast and I asked her if she could make sure that I get fresh meat as there had been occasions where I got dry and unflavorful meat. Cynthia basically laughed in my face and her tone was very rude and sarcastic. On top of that I had to wait for 30min for my breakfast.

Lu
Review β„–16

Food is good but drive through wasnt open because the assistant wasnt there.

Wi
Review β„–17

Nice food, very friendly staff

Bu
Review β„–18

Ive been here several times because unfortunately it is the closest KFC to me. The service gets worse each time, the drive thru is normally closes from 7pm even with the extended lockdown hours. The drive thru queue is never long but almost every single time I am told t wait an extra 25 mins for the order. They claim to never have chicken after 6 and only allow zinger wings orders from that hour. Really the worst KFC I have ever been to !!!

Je
Review β„–19

Fresh and tasty chicken like only KFC can make

Br
Review β„–20

Fast and efficient.

Re
Review β„–21

The food is fresh n the stuff is friendly and they are quick I give them 9/10

pe
Review β„–22

Service is very good

Ha
Review β„–23

Friendly environment with people who cares always. Food prepared properly.

se
Review β„–24

Fairly gud shop but they take long, card machine always not working. Someone should tell them WEARING MASKS PROPERLY IS IMPORTANT not only for themselves but the food they are serving.

Si
Review β„–25

Bought nicely and fully Dunked wings but I was ordered to wait for 10 since they were still cooking. Unfortunately thry forgot bout me and ended going back to the store to ask about my order after 25mnts. Well thry nursed my hurt feelings with an ice cream πŸ˜‹

Bo
Review β„–26

The food was good, but was not pleased with the service given by theur personnel...

Do
Review β„–27

Usual quick service

Ki
Review β„–28

Always satisfied 😌

Ma
Review β„–29

All food freshly prepared which makes it nice for KFCService was just a bit slow seeing that we were the only people in the ahop and it took more than 15 minutes for breakfast meals for 4 people

Au
Review β„–30

Super clean and the service its fair enough although not too fast

Kg
Review β„–31

Great drive through service.

Ch
Review β„–32

Always the best

Ro
Review β„–33

Sometimes pos does not work

Om
Review β„–34

Fresh chicken, good service

SE
Review β„–35

Does what it says on the tin. Clean and the food was well cooked. Staff very friendly too. A good KFC to try.

Ti
Review β„–36

Couldnt take card..had to repeat order 6 times...mask on and off...still got order wrong and had to wait sooooo long

He
Review β„–37

They had a sign up that said they close at 7:30 pm. They were closed to customers at 7:19 pm and pointed customers away.

Ro
Review β„–38

Ordered food at drive through.They told me to wait 10-15 min.Sat outside in car for 40 minutes and eventually had to go and knock on door because I saw they closed without giving me my order.Eventually got food out of them.Also saw a staff member handle food with bare hands during preparation.I would guard against visiting this shop.

Si
Review β„–39

Great place nice food

Ne
Review β„–40

I just bought a family meal for R224 10 pieces there where no burgers inside.

Da
Review β„–41

Service was not the best

Vi
Review β„–42

We ate there but we were not provided with trays. We literally ate from the paper bag

Bu
Review β„–43

No service at all.

Ma
Review β„–44

The Lady who took our order served she was impatient

Ga
Review β„–45

Bought Streetwise 2 pap but the pap was not cooked well ended up throwing the food.... Disappointed 😑😑😑

Da
Review β„–46

The chicken taste!!!!

Ve
Review β„–47

Wings were hard

OB
Review β„–48

You order and it doesnt come the way you expect, cant even lodge a complaint because you cant get ahold of them.

Ma
Review β„–49

Fast service

te
Review β„–50

Service excellent πŸ‘Œ or was it because I was very hungry πŸ˜ƒ

Te
Review β„–51

Almost every time when I get there there is no chicken they always out of stock

ma
Review β„–52

Good service.

Sh
Review β„–53

Quick

Pa
Review β„–54

They are quick and easy to order over the phone

Sa
Review β„–55

It was very clean, they disinfectant the tables and seats before we were seated and we waited less than 10 minutes for our food

Wa
Review β„–56

Theyre good

Sy
Review β„–57

Your food does not take long to come out.

Lj
Review β„–58

Service is very slow, no customer servicesπŸ‘Ώ

Ar
Review β„–59

Quick service drive threw

Yv
Review β„–60

Fresh food

No
Review β„–61

Good i like it

Yo
Review β„–62

Great service, best take-away!

Yo
Review β„–63

1st time in Jan this year I ordered a toasted cheese and tomato via the drive through. Got cheese, egg and tomato but the toast was soggy and the tomato still ice cold. Clearly a bad attempt at reheating a toasted sandwich. Today I went into the KFC and ordered the same. Asking clearly for a freshly made cheese and tomato sandwich with NO egg. Guess what I got. Reheated cheese tomato and blue egg toasted sandwich with soggy bread (clearly not fresh) almost burnt to ensure it has heated the cold filling. I have no words

si
Review β„–64

To slow

Br
Review β„–65

Poor customer service. Went in to order after work. Got home, food was missing. Phoned in to let them know and got a slap-dash, careless and lackadaisical attitude from the manager. Basically told that they will deliver if the driver can find me or I can pick it up myself to correct THEIR mistake.Buyer beware!

Ar
Review β„–66

Staff friendly and fast

Ja
Review β„–67

Kings eat here

Ta
Review β„–68

Such slow service ...... sk frustrating

th
Review β„–69

Cool, just had to wait a bit longer than normal, seemed busy but till lady communicated well

mi
Review β„–70

Worst service ever..drive through cashier was very slow and confused.every one was complaining.

Xa
Review β„–71

Drive through very quick ,never full

Sh
Review β„–72

Not sure how you get an order for two toasted cheese and tomato sandwiches, one Rooibos and one coffee wrong but they managed to do so. At least the coffee was okay

HO
Review β„–73

Personally feel like they sell you chips from yesterday.... Exaggerated as that may sound,it tastes and feels that way in my mouth especially on days where they not soo busy... Stoped getting fries from there.... And this applies to other things like tomatoes,Lettuce but it also depends on what you order and on what day

Ci
Review β„–74

I requested a new burger as the one they gave me did not look appetizing. They did it with no issues and it was the freshest burger.

Xo
Review β„–75

Poor service.

Ry
Review β„–76

Worst kfc ever I went there and ordered wings they said its gonna take 6mins I ended up waiting 35mins simply wings its the worst kfc ever

Ja
Review β„–77

I ordered a all star lunch box just now. I did not receive my 2 zinger wings and i ordered chilli salt but instead i received salt and tamato sauce. I did not receive what i paid for!! Terrible service

Ma
Review β„–78

I bought six pieces, every Tuesday on 29 February 2019 time was 19h45 the service is very poor, I prefer drumsticks only but the staff told you cant choose ,I felt treated badly because I always buy there and I choose any piece that I prefer.

Sa
Review β„–79

Nicely designed for lunch

Be
Review β„–80

Avoid eating here at all cost. They packed only 1 of the 2 food items I ordered, and argued when I pointed it out. I had to dig for the receipt to prove it. Although the person at the window was standing with the 2nd item in her hand.Then the one they got right was burned to inedability. How do you burn fast foodStay away, you can get better food at the kooka shop.

Jo
Review β„–81

Cold food and small burgers

Si
Review β„–82

Helpful staff .

va
Review β„–83

Excellent service from kfc

Th
Review β„–84

The best

Cy
Review β„–85

Awesome service

Le
Review β„–86

Friendly staff.excellent service

Vu
Review β„–87

Good

Ni
Review β„–88

I would like to lay a formal complaint.I cannot believe that you would employ a manager like Kanego. I would like details on how to lay a formal complaint. We visited and bought food this evening only to get home and find an item missing. As it it was my supper I called and asked for a solution for this problem in having the item delivered. Kanego told me she would arrange it with their drivers.Later I received a call from the cashier who made the mistake from a strange number. She was a lovely woman with excellent customer service but was almost in tears telling me the drivers refused to deliver to me due to distance. I asked for the manger and a few minutes later received a call from Kanego with the same number.I was annoyed and asked her why she as the manger did not just tell the drivers to deliver but not even 30 seconds into the call it was cut off. I tried calling back only to reach the CASHIERSs voicemail!Calling the KFC number back I spoke with a second manager (I apologies again for how upset I was) who informed me that Kanego had knocked off without a word of the issue and dealing with anything. She cut the call with me from the cellphone and walked out within 1 minute of me calling back and reaching the second manager.What kind of manager:1) Puts a cashier in that position to deal with a customer problem with not personal accountability2) Pushes a cashier to be almost in tears with the situation3) MAKES THE CASHIER CALL A CUSTOMER FROM THEIR PERSONAL CELLPHONE!Please provide the details on how to lay a formal complaint with who ever made this woman a Manager

Ma
Review β„–89

Poor service

Le
Review β„–90

Extremely slow.

MD
Review β„–91

Nice food

Gi
Review β„–92

Nice and friendly staffs

Ma
Review β„–93

Chicken with hair and lots of oil.

bh
Review β„–94

Perfect

Mo
Review β„–95

Unlike olievenhoutbosch kfc this one is good

Mn
Review β„–96

Its gud and fast serving

Pa
Review β„–97

Lovely place

EL
Review β„–98

They serve hot n fresh food immediately after you ordered

De
Review β„–99

Perfect KFC as expected, with fast friendly service

He
Review β„–100

Nice and clean with free wifi

Information
29 Photos
100 Comments
3.3 Rating
  • Address:Blue Hills Shopping Centre, Cnr Olifantsfontein & Africa View Roads, Midrand, 1685, South Africa
  • Site:https://locations.kfc.co.za/gauteng/midrand/blue-hills-shopping-centre-cnr-olifantsfontein-&-africa-view-roads?y_source=1_MTU0MDI4MTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 10 593 0988
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Similar organizations