I always get a great service in here, the staff is efficient, drive through functions well, i have zero complaints so far, but do spare cash incase the speed point machine is not active which is hardly the case.
I suffered from food poisoning after eating their zinger wings. The symptoms were severe and I have even been booked on sick leave for the whole week after consuming their chicken. I’m really not happy at all.
Good service but they are too slow
I drove from centurion to midrand for terrible service.On the website, its stated that the shop closes at 10pm. I arrived there at 9:20pm, and there was a note at the door stating that they close at 9:30pm. As i was about to walk into the shop, this woman comes running just to close the door in my face and she tells me the shop is closed. There were two other people who also wanted to buy from the shop. So we ask her, how are they closed since its only 9:20pm. She tells us in a rude manner that her time is 9:30. So we asked her how is it possible that all three of us have the same time and hers alone is 9:30. We asked to see her time she failed to show us the 9:30 she was adamant about. She even wore her name tag inside out so we could not identify her.So the issuess here are:[ ] The time discrepancies. Website stating 10pm, and then a note at the door stating 9:30pm[ ] her rude manner and poor customer service. If they were out of food she could have let us know and, or offered something that could be served in less than 10 minutes.If the little money that we spend at KFC is not appreciated anymore, KFC should send a memo so we can take our money elsewhere where there is better customer service.
Staff are not at all understanding.Extremely incompetent.Cannot take simple orders correctly.Charged me extra as well.Will never again be purchasing anything from this pathetic branch againNot even worth half a star
The overall experience is mostly pleasant with minimal waiting times. The store consistently gets all my orders right.
What I liked most about this KFC was self service that was super awesome you dont need the you only order and pay by yourself.
This KFC is just like any other. But I must say, it was great how quickly they served their customers. The food was fresh and hot and really enjoyable. The Colonel Burger ordered was said to be really good with great sauce distribution and really juicy chicken. All in all a wonderful experience.
Its KFC, so you can be pretty sure what you are getting.Why are they so stingy with the sauce on the zinger /colonel burgers & wraps though?This branch also has a tendency to close the drive-thru early and force you to go inside.
It has been nice place to refresh my soul with two receip Chicken from kfc
This KFC branch is fairly consistent as they are always. They actually got me eating KFC after over 10 years. The food is fresh & not oily - as per the usual KFC reputation. I suggest that you walk in if you are in a hurry as the drive through takes longer. Remember to enter the competitions on the till slip.
What a Mess.They cant Handle pressureTook me forever to exit the drive thru
Super and great i even get streetwise 3 as my tip
I order a variety box and got a burger that looks like it had aspirations of becoming a turtle. Took a bite and realised that half of the chicken on the burger can audition for prison break, because it was gone. Michael Scofield should be proud but the management of this establishment should do some soul searching! Dont go there, or only when youre half hungry but youll still have to pay full price for the experience. Cheers!!!
The service is sometimes poor but not all the time. I mean who is perfect!!!
Service slow and the dont check the order properly I heard to go back for my one piece of chicken was missing
Great place, fast service provided throughout.
No generator during load shedding
Always stocked up with chicken, never have to wait long for my order and that is great
Very efficient place good service
I give 2 star because I was told to wait for 3 minutes for a meat. I left immediately because this was a long time i couldnt afford. I went to another shop for a quick service. I was craving for kfc.. But.... 😢😢😢
But....Still dumbstruck by the size of thier large chips
I always get what I ask for, many KFC cashiers (especially drive through) give wrong orders or simply ignore special request.
Very fast and good KFC.
Tasty, greasy and great specials
I wanted to long for my order. One of the workers took my slip then she give it back to me and went to serve the orders even though they came after me. After that she got back to me and told me she was busy with the other orders. They came after me. Why did they got served first when Im the one who arrived first and I waited and waited. I wont lie this time around I didnt enjoy my experience.
Efficient quick service drive-thru
Good place with good working team
It was a wonderful experience.
The only KFC in the area Ill use.
Do not visit this KFC if you are in a rush, their service is OK, the only irritating thing is the waiting, the disabled parking spot has been turned into a waiting spot for orders.
Disappointed no buns lunchtime on a Friday
Excellent 🏃♂️❤
Great food quick and easy
Amazing service. Delicious chicken as always.
Great service friendly stuff. Has breakfast
Very fast! Food was Super!!
Cant miss therd meals a day
They just dont listen to orders... its the 3rd time they got my order wrong... Really bad service
Order of breakfast took 15min and they gave my order to people that came after me.
Always excellent service
Fast drive through.
Good place
Its gud bt really busy guys
Never went into KFC cannot comment
Food is as good as KFC gets, no complaints about that. But the noise...staff yelling, machines blaring, cant even hear the cashier.
The sign said they close at 7pm but doors were already closed at 6h20pm and they were cleaning not allowing anyone into the store how unprofessional!
The service was quick. So friendly
Best service in south African...
Usually there is no queue here,but today Im not sure if its load shedding, I waited like 10 minutes and the staff today looked super tired, non friendly, I bought the Tuesday special with R70 and the lady decided to keep my R1 without communicating with me,they even got the ladys order who was infront of me wrong, which caused even more delays,,
Those red brick benches they have, are horrible to sit on. I was there at night to buy a meal and it was freezing cold outside, almost 16 degrees and sitting on those uncomfortable cold brick benches made everything worse. The meal was good, service was quick but KFC just invest in our comfort as customers
The cashier was sweet
Fast and efficient staff
There was no KFC there. The directions are horrible
The food cake quick and it tasted good
Unfriendly staff. Cold food. Special offer advertised for free large mash and gravy but you get a small half-full tub.
Quick service
Marvelous service
Excellent experience
Neat, clean, fast food
SCAM ALERT!!! Visited earlier this week with 2 friends, with each of us placing individual orders. On all 3 orders we were told that they didnt have small change. I ordered nuggets and sauce. When I received my order and checked it, the nuggets did not include the sauce. Only then we were told that they were out of stock. They charged me for it, but did not say anything when I placed my order. After refusing to give me something else in its place (knowing I paid for it) I requested to speak to the Manager. It was also confirmed that the lady at the till was lying about the small change. She was actually STEALING the customers money!!!!!
The service was marvellous
Drive through queue too long. Slsays6long and slow
No stars. the drumsticks tasted weird.Nothing like KFC
Not a good experience. No tomato means no tomato. Dont give me what you want.....
Worst service ever. Took almost two hours waiting to be served while there was just 4-5 cars infront of us. Telephone just rings and no answer. Never again will l go there.
Fast food
It is nice and taste delicious 😋
Always good
Great service
Good food so far
Very very long wait.
Better
Great service
Good food
Ive been going to this KFC for close to 14 years and still amazing service and great tasting food. Occasional mistakes are understandable because they are human not robots.
Safe & clean
Used to be our best KFC branch. Always hot and fresh. Sadly not anymore
Nice place easy to find
Service is horrible
Easily accessible, the service is fast and the staff is friendlydo grab lunch there at your convenience
Love it
The chicken was fresh as usual, happy to always visit every now and then. With plenty of options available in the area. Aside from the fact its closer, I always happen to prefer this one with not even a room to ponder 🤔.
Good services
Nothing special, just KFC standards
Service was great
The service was nice
They let go into the drive thru and only to let you know that the product you want is not available. So you now have to waste time in the middle of car that want to collect their orders and the ones who want to place orders. I suggest that they put a board before you enter the drive thru that certain products are out of stock.
The coffee was so bad felt like I was drinking water.
Love your zingers... Food does not disappoint. However the fact that you have to wait +15 at the drive through is absolutely ridiculous.
It requires a revamp. Need to have polite and professional front end staff. Sales or order take personnel are shabby.
Customer service is excellent
Opens early so even that breakfast you missed at home they will serve you with a smile
I am so disappointed with this branch,i ordered through uber eats,the pap was not well done and meet over cooked, I feel that I waisted money ordering with you guys the food that I couldnt even eat.i always recommend you but what you did today Im truly not happy with your service.
They were efficient
It is very convenient for drive-through.
Situated next to the N1 close to other restaurants with plenty of sitting benches outside and inside