Sadly, this particular store in Umhlanga has disinterested staff (to customers & their machines) to service excellence.These franchises prices have skyrocketed... R70 for a drink? The only good thing was their No Bull burger. THAT, I can recommend: decent price, great taste.
I could give it a 5 star 🌟 but Im giving it a 3 star bcs of an attitude u get at da till point but da only people who r friendly r those wen ur waiting 4 ur order
When jou need koffie and a lot of nice food thats the place to go.Very good.
They are the best in Smoothies and Cappuccino Freeze. More special the ones by Food Court 😋
The Kauai Umhlanga Manager Charne, she is simply amazing!!!she drove in her personal vehicle to drop off my food, after the delivery channel let us down. I am very impressed with her service.
Please be very vigilant about this place.We ordered a tropical CBD (which doesnt have pineapple or kiwi - which are the only things my fiancé is allergic to) and my fiancé had a really bad allergic reaction. I called the manager to rectify this issue and they provided no help and spoke over me while I was explaining. Obviously this can be quite a big issue and theyre just defending their store and their staff and wont admit anything further.On several other separate occasions, drinks have been diluted or short portioned with certain ingredients and many times have seen them use other ingredients that are cheaper to replace more expensive ingredients.There are plenty of other better places to go, rather avoid this one.
Fast friendly and efficient staff. Very clean.
Great coffee, Kauai has a great selection of wraps, good to see their menu is constantly evolving with some great meals, staff here are on the ball...
Its a good place to pop into when visiting doctors or the hospital.
Excellent service..food healthy food stuff...and smoothies too..
No complaints here💅👌
Always get what you expect! Same quality of food for the past 5 years!!!
Love this Kauai branch! Everything is always so fresh and delicious and the manager and staff are always so friendly and helpful! Keep up the amazing standards guys!!
Always stop there when Im in umhlanga
Exceptional staff, very friendly and helpful.
Fresh and healthy!
Great service, friendly staff
Excellent service 👏
Very helpful staff. Gloria went out of her way to help me. Cappacin delicious and keto breakfast excellent
Generally good service, sometimes staff in the morning are not friendly. They see quite selective as to which customers they are friendly and helpful with.
Very very noisy.
Conveniently located, friendly staff...great smoothies and wraps.. amazing cappuccinos 😍
Smoothies here are disgusting and the staff are really rude. There were flies flying around the kitchen.
Very convenient close to other essentials, stsff kind and warmheart food healthy
Best smoothies ever
Nice, clean, good service, quick and easy. Healthy, wholesome food
Make the best smoothies, probably the best Kauai in KZN
I love the freshness but easy on the ganish inside the wraps specially when you use the whole danya not just the leaves.But u always enjoy ..
Incredible quality of food however took a bit long... Worth the wait though
Fast friendly and good coffee.
Great little corner. Love it
Quick efficient and great staff
Tasty and healthy
Liked it
Food prepared well. Online orders prepared timeously.
Clean and good friendly staff
Excellent place to eat all things healthy...but I just noticed something at the back kitchen. The staff were preparing a meal and one of ingredients fell out of the pan. The lady used her bare hands to pick it up and put it back into the pan. Not cool. Please all staff to use gloves in food preps.
This place is always consistent with their smoothies and food. They make it y the book and get it perfect every time.The staff are the friendliest bunch of people tou will ever meet in a shop. Always smiling and welcoming.
Was amazing and the staff excellent
Good healthy food...
Healthy food with friendly service
Their meals are good, but I just ordered the Pesto Egg Pot. Overpriced for the small serving Im getting. It cant even be described as a side dish, more like a snack.
Went during loadshedding. They still have great service and food. Lots of hand sanitizer around and available for customers.
Most revolting service and coffee
Sweet, efficient staff. They always have a smile and joke for the kiddos
Good service and good location
Great service. Great food. Great staff.
Specialty: Smoothies.Best Smoothies Ive had👌😋
Better
For the most part the place is clean, convenient. The food is great and healthy options at your fingertips. Love the quality of their food, especially their wraps and smoothies. Parking is a challenge when its a busy day. Love the fact that they partner with discovery and momentum to get driving rewards. Big up to that! Encouraging good driving and healthy eating is a plus. Service is fair but staff could do with a bit extra training.
Kauai food is just brilliantNever dissapointedEverything is freshTaste really goodAnd presentation is awsomeIdeal for vegetarians and carnivorsVery clean and always friendly staff
Food was excellent and the staff was good especially the cashier
Good service, difficult to get parking
Lovely food and great service
Good food
Its the best
Amazing healthy food
Healthy food
Satisfactory
Went when it was dead quiet and perhaps that meant I was lucky. Everything was made well
This is where Kauai as a franchise fails dismally. Inconsistent.I ordered a large cappuccino, was handed my plastic number and took a seat at a table with my husband. The next thing I know a lady is next to me with a take away coffee ... Thinking they had brought it to the wrong table I said I had ordered a Large Cappuccino ... the lady at the counter shouts - Yes that is a large cappucinno 😮 ... but I didnt order a takeaway ... still thinking they had the wrong person ... Um No that was my coffee! Please may I have it in a cup as I am having it here. Not a word was spoken, she carried on serving customers and then when she was finished with them she went and made my cappuccino ... or emptied the takeaway cup into my cup? and I was eventually presented with a Cappuccino that was so hot it was undrinkable for 10 minutes ... grrr.For this reason Seattle will always be my first choice of franchise outlets - it doesnt matter which store you go to you are guaranteed a fantastic cappucinno. Unfortunately for Umhlanga the Seattle outlet closes at 2 on a Saturday.On a positive note, Kauai Florida Road never disappoints ...
You must try it :)
Good food.
Great food
Standard Kauai food, but the service is always great :)
Great food. Friendly staff👏🏾
Loved it!!
Unpleasant staff.
Went to the Kauai on Sunday in Umhlanga Rocks Drive. There was only two people working in the entire store and slow as can be. Including me there was only 3 customers. Eventually left without even ordering anything.
Friendliest staff ever
Great friendly service
Good
Awesome experience !!
Have never eaten there