I underwent two different procedures in Parklands Theatres. Twice, while I was completely naked and exposed - a theater staff (MALE) walked right in and said Sorry, wrong theatre. I was already anxious and scared. On top of that a strange man walked in on me and made it seem like a joke. TWICE. Highly disgusting and inappropriate behavior. Not to mention, a complete disregard for patients CONFIDENTIALITY. It is also extremely unhygienic. When the bread and butter of any medical profession is confidentiality, it is utterly pathetic how I was treated in this theatre. No one took action against these men who casually disregarded my rights as a human being and a sick patient. Please be aware fellow citizens. It would be a shame for anyone else to also experience this vile type of exposure on top of being extremely ill enough to require a procedure.

My mum was admitted to Netcare Parklandshospital as she needed some treatment to be done as she is an oncology patient and she was struggling to keep food or liquids down. We tried everything at home but we had no success. After reassurance from her doctor we reluctantly admitted her to Parklands. The service levels are so poor and there is no care for the wellbeing of their patients. We admitted her on a Friday and after much difficulty I managed to see her on Saturday. She was smelling so badly because no one washed or cleaned her after she had thrown up. She wasnt even fed anything since Friday till I saw her on Saturday at 11am.Her chronic medication was not administered to her even though everything was packed for her. They left her in a diaper even though she was able to use the bathroom with assistance. The diaper was absolutely traumatic for her and had left a rash due to not changing her often enough. We pay such high premiums for a medical aid so that we may have cover and service. Parklands is not a step up from government hospitals with there lack of care. We are only offered platitudes and are still stuck with high hospital bills for services that were not provided.

Beautiful hospital, however slightly delayed reaction.The Pediatric ward we were in was really well looked after. The meals and choice of meals varied quite dramatically which made things enjoyable. Also they accommodated us well and made us feel at home all the while keeping a professional attitude.All round really happy 😊

My dad was admitted to Parklands hospital on the 17th of August due to covid. He was then transferred to the icu and back to the medical ward as he was recovering well. He then picked up another infection and was sent back to the icu and passed away on the 18th of September, the staff says by the time they could get to him it was to late, were where the staff at 12:30 in the morning, asleep? While my dads blood pressure dropped and he was unattended to late. My dad lost his life at this hospital due to negligence. His cell phone was also stolen. I still want answers. We where told my dad was doing well and will be moved of the cpap soon those where words of his Dr Nadar.

COVID19 protocols 100% and agreePeople not knowing what or how to do worseReally not cool and so unfortunate for a beautiful hospital

Great service from ICU staff especially sister Zwane, you dont get Nurses like her anymore shes one of a kind. As for reception i have no words to describe their incompetence, how hard is it to transfer a call to billing department? Its pathetic really

One day visit to the oncology ward yesterday. Was massively impressed by the service. Greeted by everyone I came into contact with and was treated with great respect and professionalism. Whilst the hospital was quiet this does not detract from the staff being readily available and providing care far beyond my expectations. Well done to all.Just one issue which failed dismally was the dispensary. Literally took hours to dispense basic pain killers. Eventually I left without receiving my medication as I could no longer accept this inordinate delay. So parklands, we’ll dine. Parklands dispensary, you failed dismally

They offer the best service ever and the maternity ward nurses are Angels of the hospital they are patient and caring and very supportive. I highly recommend for a peace of mind

Pediatric ward was good, however I was in room 116 the pvt room and it had a nasty smell....I complained about it but nothing was done and to top it all, I asked the cleaner for toilet roll and nothing was replaced I used hand towels....I was pretty upset!!!!

I am not very happy with the service that we received. Two days ago I bought my two year old daughter ,who had been burnt to the emergency section outside. They are incredibly uncommunicative and lack compassion, yesterday with our follow-up appointment we waited two hours for them to redress her injury waiting for the dressing to be sent from the pharmacy that is 2 minutes away inside the hospital, With no ongoing communication as to why we were waiting 2 hours and of course with a two year year-old who been hurt it was incredibly inconvenience waiting that amount of time. The doctor on duty was not very good with my baby girl, she was in a state and he did nothing to calm her. I recommend that the staff learn to communicate with clients, especially when mothers have small children and are waiting 2 hours to be helped. It really felt like government hospital treatment, that we paid a lot of money for privately. It just comes across like people do not know what the hell they are doing, when I asked one of the nurses what is taking so long we got a dirty look and was told they will help us just now. 2 hours later we got help. I dont expect this kind of treatment at a private hospital.

Hi my mom was in there for 18 days in ICU.She past away and I ended up paying almost 350k and they lost my mom last cloth and shoesCan u imagine ?

I delivered my baby in Parklands. Nurses were amazing. Treated me like I am their daughter.

Hospitality 100%😍

Service is terrible no communication with the patients waited very long for medication then had to buy my own breakfast told staff nurse her service is bad and she say say no problem

My family took me to the Parklands emergency rooms while I was having a heart attack. The doctor who treated me was grossly incompetent as she could not read the ECG report. She discharged me 2 or 3 hours after arriving with a diagnosis of panic attack and ulcers.I took the very same ECG run at Parklands to a cardiologist at Entabeni hospital and he said there is nothing normal about this ECG. He ran another ECG and admitted me into hospital immediately. An angiogram was done the next day, it was confirmed that I had a heart attack. Misdiagnosis by Parklands Hospital.

If youre an international patient dont bother going here .. they will RIP you off. 2,000 rands for a doctors appointment and a urine test.

Excellent and efficient service!

The doctors service is excellent I cant say the same for the nurses they are loud even at night. They take hours to give you meds not forgetting the way they bad mouth the patients.....the cleaning stuff is more help than the nurses. Its really sad to see behavior like that.

My 3 year old was admitted last week and the nurses were all very nice and took good care of her. You do like with any hospital need to remind nurses of your childs needs and follow up on certain things. But it was a very pleasant experience and I would recommend the Parklands Paed Ward.

Very clean and organized hospital staff on duty was very friendly and helpful. Minor traffic during visiting hours. Overall good experience.

Pathetic hospital, they dont take care of patients. Total disregard, my father fell down, almost in a coma, nurses do not see to serious patients, absolutely pathetic hospital.

Called the finance billing department. An unprofessional man answered, when I asked whom I was speaking to, he abruptly replied who do you want to speak to. I was always thought it is good to ask a persons name before you engage in dialogue, it shows respect for another human.Calvin I believe his name is, needs to understand he should have answered giving his name, billing and finance is a customer service based department, and that is NOT SERVICE. We merely wanted the exact name of the account holder to make out a cheque.Disgraceful I tell you.

When I gave birth they gave me an awesome experience...I was well treated

The entire experience from reception to the casualty ward staff and doctors was excellent!

From pre- admission to all the staff that assisted with the success of my baby’s operation. A big thank you to All for such friendly professional service. The hospital is clean and the food is good to. Well done

Nobody can describe the love and smiles a person receives when Entering the Hospital or any Nedcare

I felt safe ,loved and cared for

Doctors are really good.Nurse Ayanda from medical ward was exceptionally good.

I had my first baby in October 2017 at Parklands Hospital. I found the facility to be adequate. However the nursing care did not meet my expectations. My husband and I are health care providers and are well aware of nursing standards. Unfortunately post delivery I had to wait 1 hour to be fetched from recovery despite 5 calls made to the ward staff to collect me. During this time my baby continuously cried as he was hungry. I was basically forgotten about in recovery.Most distressing is their implementation of baby friendly policies. From the moment I entered the ward the baby remained by my side and was exposed to every person that visited. The open visting hours from 10am till 8pm is not appropriate for a maternity ward and for new borns.There was no nursery for baby to be taken to at least during visiting hours to ensure his safety.My husband had to assist me throughout the day and into the night with regards to feeding etc.As much as I am in favour of kangaroo mother care and early bonding between mother and child, there needs to be a certain degree of care provided initially to mother and child.As a result I remained in hospital for only 1 day. I am grateful thou that my baby was healthy which was most important at the time.I hope that the institution will review their policies to ensure better experiences for future mothers and babies.

Good and efficient from admin to nursing staff. Clean. And good that the security are not the harrassing type. Keep it up!

Nice place as far as hospitals could go. Staff could smile a bit more. I was born here so thats also cool.

Local admin staff refuse to correct a blatant billing error. Head office contact centre ineffectual and offensive.

You are given attention and staff is so loving

I have visited a friend lots recently. The staff in gen ward are friendly, caring & very empathetic.I do however wish management can supply at least 1 or 2 recliner chairs for pts. Especially since gen ward takes oncology overflow. Should they not have the same furniture for pts comfort??

Terrible stuff nurses, Im not sure, whether they are qualified. They are struggling to put suppository, for my 1 year old daughter I did the same thing easily at home even though im not a paramedical person. They struggled to open the suppository wrapper , they took 5 minutes to open and she was opened the suppository gel on their mouth, Never recommended to go again there.

Does the hospital shut down between 1- 2pm. Cause nobody answers the telephone. How unfortunate, does management know about this no- service

Waited for emergency admission for over 1 hour. Only one person at reception and at admission. Unfortunately the specialist only consults with patients at this hospital . Wont come here in a hurry. They need more people to assist. Very disappointing.

My daughter has ulcerative colitis and has to have IV INFUSION for Revellex every 6 weeks. She has already done 3 loading doses over the months and today we start the maintenance dose. We always had a problem with the meds reaching the ward late it is as though they are transporting it from another province which ironically the pharmacy is right next to medical ward. Today was a bit upsetting as we booked into the hospital only to be told that they are 2 vials short of the Revellex meds. These meds are pre ordered by Jansen Pharmaceutical and supposed to be ready for the patient upon admission. I spoke to pharmacy and was told that they are sourcing the stock from ST AUGUSTINE hospital. This is totally unacceptable as we get off early from work to sit and wait because of hospital pharmacy incompetence.I hope to get some feedback from Parklands Hospital and trust that this will not happen in the future.Thanks Valerie

Excellent service,.NICU Staff is friendly and caring. The environment is clean. Professional Doctors

I have never in my life seen so many frustrated patients at a hospital, absolutely no sympathy or empathy from day shift staff and the patients tend to take out their frustration on the night shift staff due to the entire days build up of frustration, absolutely disappointing. Night shift sister in charge Tamia Soobramoney had to run around attending to highly frustrated patients who were upset from way before Sister Tamia Soobramoney came on duty further to that this is my second day at this hospital and I had a cold water shower, for there medical aid rates and this being a private hospital this is disgraceful. Today I will be asking my doctor for a discharge or transfer to mount edgecome life because I cannot handle such incompetence and stay at a hospital that cannot even provide patients with hot water to shower.

Parklands is most convenient hospital with very friendly staff & efficient service

Good 24 hours private hospital offering emergency care

Friendly service and good fish and salad at the coffee shop.

I came to anti natal section for diebetic testing the people in ward playing loud music in the room and taking the fons to bathroom seriously we dont need to listen to your music

Very friendly people. Tuck shop is little expensive.

The staff is so professional and caring!

Where is the chapel/ prayer area ? I was sent to a “ quiet room” but it had loud noisey women eating chicken with their fingers .. nothing quiet about it at all

Caring neonatal unit staff

The nurses are very helpful

Lovely hospital to visit.

I gave birth 19/07/2016 good experience and I am coming again this year for another delivery.

My Hospitals Birth Place

Very slow nursing staff service

Reception and admission is a bit slow.

The service was terrible for me and my mother. Thank God we came out alive though

28 years ago I was brutally, severely tortured by the cops and now its haunting me bt I WILL SURVIVE through it all

Well organized

Nice hospital, too expensive

Very expensive and unaccommodating

Excellent

Brilliant Hospital