user
KFC The Reds - Rooihuiskraal
Corner Hendrik Verwoed &, Rooihuiskraal Rd, Rooihuiskraal, Centurion, 0154, South Africa
Appearance

Comments
J.
Review №1

Love their veggie burgers. Its the absolute best! Friendly staff and very clean. The security is great company and very funny.

Fr
Review №2

If there was a zero rating I would choose that . Always out of stock. Got there 45min before closing, no zinger burger because they don’t want to make any in case they do not sell them before closing. Also, ordered 1 crusher, they rang 2. Told manager, Patricia after my disappointment about the burger that I did not order 2 crushers but only 1. She left and send someone to refund me with R20, but a crusher costs R29.95. So tried to steal my money while giving pathetic service. Always out of stock of things, delivery hasn’t arrived yet or some excuse. Not sure how KFC head office can still allow this unexperienced “business man or woman” still run one of their franchises. Will never buy form KFC Mall @ Reds again. Useless

An
Review №3

Food was fresh and tasty. The teller just did not listen when I ordered a d I had yo keep repeating my order. Landed up with an extra pap and gravy in my packet so somebody was missing an item I am sure.

Ca
Review №4

Several occasions now, they sell us the food in drive through and then when you get to collect counter, they dont have stock and it takes 20 to 30 minutes wait for them to prepare it. Why dont they say they dont have stock when you place the order. What is the point of having a drive through. About the 5th time this happens!

Cr
Review №5

Pity I cant give 0 stars. They make you wait 20 minutes in the drive though then tell you they will take another 20 minutes to cook chicken and then tell you that they decided not to cook any more chicken because the have already started cleaning at 20:00. Best of all is you cant get out of the drive through lane as there is only one lane with no exits. So thank you KFC The Reds Rooihuiskraal for proving why I decided to stop supporting you years ago due to bad service. I thought I might give them another chance today. They will never see me again.

Ki
Review №6

Let us get one thing straight - The overall experience deserves ZERO stars. I am only giving you one star because it is required to give an actual rating to post a review.After placing our order at the drive-through, we waited a bit longer than usual. That was not a big issue at all, although we were occasionally asked to wait for the staff to check if certain items were available.At home I was surprised to find how well everything was packaged- which was actually the only great thing about my meal. I had ordered the Fully Loaded Box meal, which was served with coleslaw instead of mash and gravy due to a shortage. The chips were depressed to say the least, soft and cold, did not taste fresh at all. The burger was embarrassing to say the least. It looked like a five-year old had thrown it together with some scraps from a chopping board. The first thing I noticed was that the lettuce was chopped finely and surrounding the burger but after a closer look, I was not even served the leaf. I was served the chopped up spine of the lettuce - which does not look very tasty and was not even in the burger in the first place. Secondly, the tomatoes - I was served the crappiest 2 slices of tomatoes that I had ever seen. I was given the top (with the stem in the middle) and the bottom of the tomato. It was not even sliced in good proportion and was quite disgusting looking as well. After tasting the tomato, I could tell it was not even washed as it gave off that tomato smell and made my lips itch after taking a bite.The piece of chicken I was served was dry and hard, but thank goodness it tasted like a normal piece of chicken. However, the bottom of it was littered with mayo. The coleslaw was up to par, and that was not even part of the meal.Overall the experience was an embarrassment to the franchise. If the service was bad because the place is not usually busy, I can see why they may not be busy.Finger lickin good? I would rather opt to wash my hands after eating.

Me
Review №7

Just spend R100 at this KFC USING two Zinger burgers. The patties were cold, crusty and hard. I think it was sitting out all day or more than a day. It was the worst Zinger I tasted in years. I told my daughter I dont want to eat Zinger burgers anymore. Dont buy Zinger burgers here.

ch
Review №8

We went there at 19:20 and my boyfriend went in but no one helped him and they looked at him and just started talking to each other instead of asking him if they can help him. This is this worst experience we have ever had with KFC and we will not go back to them.

ch
Review №9

Ordered family meal, dont eat cole slaw, so i paid for complete meal even after the lady said she will replace the cole slaw with mash and gravy

Ka
Review №10

All the times weve ordered here were terrible we even received stale food that literally was past the best before date but decided to try again perhaps after covid theyve changed but no they havent, we received the most terrible food, there is no flavour at all and not even 1 salt packet was given. The chicken is smaller if not the same size as the zinger wings, then we also received a bone in batter that they call a piece of chicken, its literally the bone only, instead of giving full chips we got half box chips and the sauces were put in the chips box to make it full. The mash and gravy were also made without any salt.Will definitely not be ordering from here again.

Da
Review №11

Friendly fast and efficient service on a very busy night. Order was perfect and food was delicious and fresh.

Vi
Review №12

Service is very good and fast.

Ad
Review №13

So we thought we would get some kfc as we have loadshedding until 19h30.... food was cold and the crunch sliders we ordered did not even look like what was advertised, the one had a tiny piece of meat without anything else on it and the other one had a lonely piece of lettuce as dressing. Again you guys have disappointed us. Wont be supporting this kfc ever again.

ta
Review №14

Vanessa is a star, great managerial skils

An
Review №15

No substitutions for ingredients they dont have. You just lose out. Point in question, no hash brown for the box master so they dont discount you or substitute something else. This is what happens when a business removes staff discretion.

An
Review №16

Slow service, incomplete orders and always have to park and wait when in drive through😥

Bi
Review №17

Quickest service ever. Sometimes not the best drive-through but service inside is fantastic.

Ni
Review №18

The drive thru doesnt work properly.We ordered a meal for our son that was suppose to come wit headphones only once receiving the meal where we told sorry no headphones you getting coke.Now try dealing with a 5 year old waiting in anticipation for his KFC headphones just to be told sorry you getting flat coke.Should they not pre warn people if they out of stock at least one will be able to go to another KFC then.From the drive through thats not working to the meals thats incomplete not sure if they even deserve a two ratting

an
Review №19

Ordered an all star box meal that came with a whole drumstick in place of the patty... Not worth the drive back to complain but a bad review will serve just as well. If possible Id give a zero star rating

Fe
Review №20

Pathetic service from unhelpful, untrained and uninterested staff.No Covid protocols, masks cover their chins while they loudly and obnoxiously shout at one another.How the hell this place remains open I have no idea.I would rather eat dirt than go to this KFC again.Shame on you!

EP
Review №21

Always brilliant service! Best in the Pta, Centurion and Midrand area

Ed
Review №22

Service good and place nice and clean

Be
Review №23

Friendly people working there. Nothing wrong with the food. Excellent service

An
Review №24

Fast, efficient and correct.

Ov
Review №25

The food was fresh and service friendly. Had to park and wait approximately 3 minutes for them to bring my take-away but thats not a complaint. That way I know its fresh and three minutes is no time at all for a well prepared, warm meal.

Ol
Review №26

Absolutely disgraceful experience.i was drive through for order the food. By the order machine operator tell me she want take my order, i must place the order by pay window, i ask why ?there is so many car in frount waiting , then its going to take way to long .she just left.when i pass 1 car space the black lady behind me place the order,and they accept her order ,i could hear what she order .when i get to the window they ask me did i place order? , i say no u tell me to drive to the window.and i ask why? Why my order they refuse to take but after me they took order from the lady,she say machine broken ,i say machine broken but u could take order from her, so i left with out order any thing.and next window i call for manager. he simce hear for the first time what machine is broken,he say i mite misunderstanding , i told him ,they didnt take my order but take the next car one.so will never order again at that kfc.operator name Bettie and Olga .

Co
Review №27

Waited 20min in the drive through

An
Review №28

Despite asking 3 times to make sure my oder was correct they still got it wrong!!

Gr
Review №29

Beautiful place with a verander to enjoy your meal

Mi
Review №30

Its ok cant really complain but homeless people outside always an issue

Ru
Review №31

There was ample parking space and service was speedy and friendly.

Kr
Review №32

Food was fresh and hot. Service was great

Be
Review №33

Why is your kolonal burger so dry taste like a normal sanwich i will never buy your burgers again you are not living up to kentucky standards...staff was friendly thanks

Fi
Review №34

Takes too long for foor and messis up my order alot

Th
Review №35

There is something about their KFC. Not sure if its because I had not had some in a lot time, but its better than most KFCs Ive been too... So good!!!

Pi
Review №36

Service slow AF!!! Avoid this franchise at all cost

Ni
Review №37

LOVE this KFC. Staff is always friendly, super fast and food is always super fresh.

El
Review №38

The service was quick and professional. Covid 19 regulations were followed. The chicken was very delicious and we enjoyed it.

Fe
Review №39

So they go onto a new system days ago and due to training the drive through is a 30 min wait.. Pathetic...

Ch
Review №40

What impressed me the most about this place was that it is super clean every time I visited.

Ta
Review №41

Prompt service

Or
Review №42

Great place to get a quick bite to eat when you are in a hurry. If you cant sit and eat there is always an option to drive thru and get something quick. It is also good when you dont want to spend much. The food is also good

Ja
Review №43

Very clean and helpful staff

Ar
Review №44

We always pop in here for our Kfc. Service is good and quick

Ne
Review №45

Liked their service.

Sw
Review №46

One of the better KFCs in Centurion.

Jo
Review №47

45min in the drive thru. Isnt it supposed to be fast food. Very very bad.

Re
Review №48

They dont always check your order, often forget an item

De
Review №49

Staff very friendly!!

Je
Review №50

Apethetic and untrained staff. The ladies there always rests on the counter and doesnt even greet you or respond to questions.

Ts
Review №51

Perfect service

Vi
Review №52

They only serve the customers with expensive cars upon closing time. Other wise they will tell you they closed

Wi
Review №53

Good fast service , clean and friendly staff

Je
Review №54

Didnt have the best customer care over a course of 3 times at this drive thru, but the food was okay.

Wo
Review №55

Best KFC near me

Ry
Review №56

Drive through forgot the mash and gravy. The rest was tasty.

Ma
Review №57

Horrible. Line up in the row for 15 minutes with just 3 x cars in front of us. At the speaker we placed our order just to find out that the chicken will take another 30 minutes to cook. Many vehicles just left ASAP without having any food

Ma
Review №58

Used the drive thru which was fast because everyone else ordered inside. Had to wait a bit because the machines lost connection so they couldnt process the card-payment. Unless otherwise the food was up to standard and they assured us that theyll get in touch with us if we made a double payment because of the network issue.

An
Review №59

Just close this place. Maybe all the others as well.Food coming out of this place is awful and over years got worse. They will never come right. No matter how many time you complain.

Ju
Review №60

Always good quality food here, other KFCs can be a tiny bit inconsistent but this one is always good.

An
Review №61

Slow service!

Ro
Review №62

If KFC serves breakfast items, why are they closed 08:00 in the morning?!

Ka
Review №63

Very poor...the fries where not well cooked and the supervisor instead of acknowledging he is playing a defensive game...until he saw the fries himself.How do u serve a raw potato to customers.I will call Olga who is the General manager for that store.

Ke
Review №64

Maybe I just went on a bad day. After ordering online for collection was taken back and forth. Tellers seemed unsure which till to pay at. Afterwards waited for almost an hour for the order, was assisted after I went in to compliant about the long wait

MA
Review №65

The service I received from KFC Foresthill was so great it was quick.

Ul
Review №66

Service is usually quick here but the chicken is sometimes warmed up and a bit dry. Need to ask for freshly cooked chicken!

Ev
Review №67

KFC has a generator so it was incredibly convenient when we have load shedding.. Our food was fresh and always tasty!

Mo
Review №68

THIS IS THE MOST EFFICIENT KFC IVE VISITED IN SUCH A LONG TIME!Even the food tastes better!

mp
Review №69

Service is excellent and the food is always consistent and fresh

Ja
Review №70

Worst KFC in the country, service was super slow and useless

Ma
Review №71

Convenient drive thru... always fast with food prep.

Je
Review №72

Friendly and fast drive-thru. Food is delicious. Will definitely go back again!!

Na
Review №73

Good service, friendly staff.

Ka
Review №74

Sat in a long queue (drive through) just wanted a Oreo Crusher but the ice cream machine isnt working THE LEAST they can do is put a SIGHN up so that we dont waist time for nothing

Co
Review №75

Friendly service

Ka
Review №76

Fresh n hot on friday afternoon.

Ja
Review №77

Service is fair

ur
Review №78

Best KFC in town. Splendid service and food is always fresh. Quick efficient and unlike other KFC close.to this one there is always someone to serve you. I was assisted by Jerom. Great service rendered by him. Conveniently situated near the Mall@redds and the Sasol garage. I will be returning here as I always do.

an
Review №79

Good food, the cappuccino’s mostly half full

te
Review №80

Good

Ce
Review №81

This KFC is upgraded, friendly and has great service at the pay and collection windows

Sh
Review №82

Absolutely shocked that it is advertised as a 24 hour fast food diner, if one goes there anytime after midnight then it is closed and locked yet advertised as 24-hour? Shocked at the blatant falls advertising

Sh
Review №83

Amazing service as always

Ch
Review №84

Be careful to check whether all that youve bought has been packed in

Am
Review №85

Well experience and fast in serving their customer

Ru
Review №86

Changed to zinger burger on collection, they were happy to comply. Thanks for the good service.

Na
Review №87

Awesome service always

Al
Review №88

Arrived at 22h15. Branch closes at 23h. Was told they have nothing left. And not willing to make anything fresh

Ch
Review №89

Good service.

An
Review №90

Small reception... Nowhere to stand while waiting for orders

De
Review №91

Always getting orders wrong.

Jo
Review №92

The environment is very good and the stuff treat you like you are at home... Keep it up the good job guyz

Ma
Review №93

This is a well located KFC away from all the hustle and bustle of the shopping mall across the road. The food is good, we had a variety of meals and were all satisfied. The shop is clean, staff is friendly and it is the newer look kfc which I find to always be very noisy. The noise from the kitchen combined with the blaring music and customer chatter really puts me off eating in.

ni
Review №94

Very nice service and faster I like it.

El
Review №95

I dont have anything bad to say about KFC.

St
Review №96

Nice food for family

De
Review №97

Quick service,had to use the bathroom and they were clean.

Oc
Review №98

Clean, neat & tidy venue with friendly staff

mo
Review №99

Fast service

St
Review №100

Went there last night at 22:00, so just wanted a streetwise meal, the lady says they dont have chicken pieces, it will take 15min to make, so i ask for a sweet chilly wrap and a classic wrap, drive forward to pay, then at collections the guy says we have to wait 7min for the wrap he needs to make chicken strips because they dont have, we go and park. 32 min later i walk inside to o find out where my food is, the staff are screaming at each other, no one even came to assist me, and then after another 8min the guy brings the order, does not even apologize or nothing, get home the chips were horrible, tasted like old reheated chips, the twisters were average, will never go back to this KFC

Information
41 Photos
100 Comments
3.2 Rating
  • Address:Corner Hendrik Verwoed &, Rooihuiskraal Rd, Rooihuiskraal, Centurion, 0154, South Africa
  • Site:https://locations.kfc.co.za/gauteng/centurion/corner-hendrik-verwoed-&-rooihuiskraal-road-rooihuiskraal?y_source=1_MTU0MDM0NDktNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 12 653 6622
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Similar organizations
  • KFC Blue ValleyBlue Valley Mall, Cnr Rooihuiskraal Road And, Bothrill Ave, The Reeds, Centurion, 0061, South Africa
  • KFC Celtis RidgeCeltis Ridge Shopping Centre, Corner Ruimte & Seedcracler Street Celtisdal Ext 20 (Erf 896 Celtisdal, Centurion, 0173, South Africa
  • Senhor Peri Peri SouthdownsSouthdowns Shopping Centre Cnr John Vorster Dr &, Karee St, Highveld, Centurion, 0122, South Africa
  • Barcelos Jean Ave242 Jean Ave, Die Hoewes, Centurion, 0163, South Africa
  • Barcelos Forest Hill120A, 120A Marie Rd, Monavoni, Centurion, 0157, South Africa
  • Nandos Centurion Lifestyle Drive ThruCnr Old Johannesburg & Lenchen Rd, Centurion Lifestyle Centre, Centurion, 0046, South Africa
  • KFC OlievenhoutboschOlievenhoutbosch Plaza, R55, Olievenhoutbosch, 0175, South Africa
  • KFC CenturionCnr. John Vorsterstreet, Lenchen Ave N, And, Centurion, 0046, South Africa
  • Nandos EldoraigneCnr Saxby & Frederick Ave, Shop 50, Eldoraigne Village Shopping Centre, Eldoraigne, Centurion, 0157, South Africa
  • KFC Grey Owl VillageShop 47 Grey Owl Village, Cnr Brakfontein St &, Erasmus Rd, Centurion, 0157, South Africa