I ordered 4 pizzas tonight for my sons birthday. He specifically requested Romans.I placed my order and paid online. 5:20 I get my confirmation. At 6:20 I get a call to say they are waiting for their driver to come and will deliver. They placed my order only at 6pm. The driver arrives and I ask him to wait so I can check the pizza. He drives off. And my pizzas are all wrong. It takes me 2 phone calls and 20 minutes to get my correct COLD pizza. Only to get attitude from the driver.1 hour and 20 minutes later the owner now calls me with an offer of 50% my next order. Like I will ever order again. Every time I order from this branch the order is wrong and I am always understanding. THIS WAS THE LAST. In this economic climate we should do better and be cognisant of the fact that people are spending their hard earned money at your place of business.
Very good food. One of the best Romans I have been to.
Good pizza, usually busy but clearly stste waiting time and ususally exceeds it
We ordered pizza to be delivered, although it was delicious, it did take very long to arrive. The food is worth the wait but early orders are the best way to go.
Tell Cynthia the cashier, if I love her so much
Waiting time is too long, please tell your employees to focus on work than sharing stories all times.....thats why they delay with orders
Worst experience/service/food taste/quality (taste like sope)... To start, the person that answered the phone was incompetent, when I arrived for collection, the person behind the counter looked like she was taking a nap? I then waited patiently until I was recognised ( about 10min) keep in mind there was no one else in line? I am a paying customer and a person not looking to harm any hard working company owner, but this had to be said.Ps. Normally we order our Romans favorites from Soneike and never in years to remember had this experience.
A value for money deal with fast and friendly service.
Best Romans pizza Ive ever had. Friendly staff. Absolutely brilliant. This is now my pizza place. TASTY AF!!!
Good service & decent pizzas, my only complaint is that theyve done away with medium sized pizzas, only small & large available.
You can never go wrong with Romans Pizza, Glengarry. Their pizzas are always tasty and perfectly baked. Staff are friendly and willing to help in any way.
Super quick service. Pizza is amazing
Charged me double the price for 8 slices claiming its the large when they made a mistake on the order online.Wouldnt recommend this franchise!!!!Scammers!!
Well trained staff, pizzas always consistent and good. Always served nice and hot. Great take a way and value for your money
Around the corner from my home and always top quality food.
Thoroughly enjoyed the thick base pizza. Ingredients were fresh and yummy. Service was good. First time I have had Romans. Will be back.
This branch is usually pretty busy, but quick. You wait sometimes, during peak hours (lunch time/supper time), but never an unreasonable amount of time. The pizza is good and I have never had an issue with wrong orders or any of that sort of thing. Overall it is a good branch.
Extremely slow
Our go-to pizza place! Of all the romans pizzas we have been at this one ks the best. They have the friendliest staff and reaaally good pizza!
Still good value for buck pizza, but watch out for the cashiers when paying cash. They try to short change you.
Fast friendly service. Pizzas always tasty. Never had quality issues with them.
Amazing pizza deals for voracious eaters like me
Probably my most used take out shop. Theyre on the ball. Food is consistent, specials are awesome, and the service is good. Parking is also not a problem.
Always good
High quality pizza and fast service even though they were busy. Recommended to call first and then pick up to avoid waiting time. The staff were friendly and helpful.
Order and collect still works best. Delivery is a little slow with Mr D Foods, not sure if its just in my area.
They make good take out pizza. Special deals are buy 2 for price of 1. Nice toppings to choose from.
Good service, friendly staff. Never had a bad experience.
Repeating my order more than 5 times. Order was still wrong. Not customer orientated outlet.
Pizzas were very good. I did not appreciate the noice from the staff while I was waiting for the pizzas.
Quick efficient service
Pizzas are always good. I did pre-order but had to place it again after arriving. Still didnt have to wait long to collect.
When you offer telephonic orders and have a cue dedicated for collection of same, ENFORCE it!. Otherwise I may as well come and order in store...and in any way being exposed to the chaos and delay. That is of course if I ever make use of you again.
Good service and great value for money.
Great service... Call them to order and than you go pick up. Quicker
Great service. Ordered the wrong kids pizza and they gladly helped out to remove the garlic
Good pizza at a good price. Have yet to get a order wrong, so that is good. Can get very busy during peak
Busy busy busy . Abit stungey on toppings I would say. Management is problem
Terrible service. Total inability to communicate with customers.
Conveniently located on the way home. Quick stop and on my way home. Make use of their special. Its a cheap meal.
Easy access and quick delivery
Pizza always delish and fresh. Busy at times when order phoned through, but understand this as people clearly go back for a good reason.
Good for a quick meal with enough variety
Excellent service and delicious pizza, never shy on toppings.
In my opinion the best pizza place in Brackenfell and the surrounding area. Because of their popularity the shop is always packed, so just phone for a takeaway and skip the queue
Had 2 times where my spinach pizza was the other one than the one I ordered but they are very fast and staff is nice.
Very disappointed today, after I walked in minutes before 3 wanted to order special and was told Special is between 10 and 3...and I cannot order, I asked lady behind counter, now what is the time now ?1 Minute after 3 she said?Seriously with business in industry struggling and without anyone in shop, showing a client away.🤔not on....
The service is very good and the food is well prepared and yummy.
Lydia is always helpful and friendly.. Be timeous because they are on time!
The pizza was quite nice and prepared to the romans perfection. The staff was very friendly and would definitely go there again. The venue itself was a bit warm though and felt like the aircon was turned off. the Tvs were also turned off so there was no source of entertainment while we waited for our pizzas to be made. Other than this, the overall experience was good.
Never been disappointed. Great service and even better tasting pizzas!
Surprised by how nice their thin Base pizza is. Truly yummy 😊
Good job
Their pizzas are so yummy, and not too badly priced, depending on what you get. They do have great specials though!
Great 👍👌
Great pizza at a great price! Highly recommend
The pizzas are always delicious and great value for the money spent
Pizzas are always fresh and the have some really Awesome deals.
The Pizza is good and well priced. The service is also good.
Worst pizza ever. Ordered a thin based and received thick oily pizza. Uneatable!!! Would not recommend this place at all.
Great service , its the only Romans pizza that I use.
Great specials! Quality worth the price!
They are moving away from walk in business in favour of online ordering and collection. There are other pizxa shops where you have online ordering with free delivery
Not the best service. Good pizza though.
Very very nice. Pizza was delicious
Absolutely delicious and the best service received from the friendliest staff
Good pizza, fast and affordable. A standard end-of-the-week chill supper.
Good service good deals gtlreat oizza
✔️ Thick crust done right!
We have supported Romans Glen Gary since opening. A couple of hundred orders later I can say no bad service and never a bad pizza. Other brands came and went. But we will always return. I just had one. mmmm
Nice pizzas and good service.
Very poor and moody, uninterested service from the two girls at the counter.. pizza was good as always 👍
Very good, friendly service with good priced pizzas.
They really need to step up their service levels.
Good
Pizza is pretty good and you never wait for too long.
Good service and tasty pizza
Good Pizza, waiting time not long at all!
Decent service, good food, reasonable manager
Excellent service and juice pizzas thank you
Great service. Great pizzas!
Waiting time 15min, can order over the phone.
Good Pizza and good service...
Sterling service and mouth watering pizzas!
Lovely food at good prices.
Pizza wasnt so nice, baught there 3 times, wont go back again
Very good 2 for 1 specials
Great Service, delicious food
There pizzas are good.
Pizza is good, but they dont deliver
Food always fresh as it should be.
Pizza is great, service OK.
Friendly staff.
Great service and amazing pizza.
Best pizza.
Kids love their pizza
Reveived an wonderful pizza
Fast and efficient service
Best pizzas by far