I am not usually a fan of Ocean basket but I am so happy that my wife persuaded me to go, from the outstanding service to the freshest ingredients and seafood wow is an understatement. We will definitely be back.
Sorry chaps, only 3 stars because 95% of the time I get these fruit flies sitting in the olive oil and sometimes in the balsamic vinegar too. Ive raised this with management more than once. Ive been eating here for the last 8 years now and this fly/insect issue has been going on for probably two years now.Otherwise the staff are usually 5 star. The quality of the food is also 5 star and the service quick. But the portion size of the fish has been reduced substantially over the last while which is very sad. And please bring back the Captain Johns platter too, if possible.
Guys, when credit is due, I will rush to give it...usually would go to Canal walks Ocean Basket in Cape Town, however, didnt feel like all the hustle and bustle on a Sunday afternoon so decided to go have a late lunch with wife and friends at Ocean Basket Paddocks mall and chose the Full deck platter with a few extras and both hot and cold beverages, thereafter, dessert!By now you should know how fussy I am about what I am being presented with, but this has just become my favourite spot.. Every single item we received was fried /grilled/cooked and baked to perfection and the taste was spot on!!! Such a pleasure to have only good things to say about the food and the service we received.Thank you!
Friendly service. Food is fresh and tasty. What you can expect from an Ocean Basket
The other foods were great the suggested so called pollock fish was horrible looked like it was in the fridge for too long but the service from Johnson i think his name was was Excellent catered to our needs and questions
The Salmon Roses from this restaurant are epic and the best I have eaten in a very long time!
Food was very avg for an OB, service incredibly slow and we were one of 4 tables so cant understand why.
Really the worst food ever from this branch. Normally they are fantastic,but,possibly because we were dining at 17h00, the food was dreadful.
My best restaurant ever
We are delighted food was delicious
Had amazing food and friendly service. Sorry I had posted one star but that was abviously a mistake! 🙈
Restaurant was very empty, so the service was good, food was overall much better and larger portions was served than other OB I have been to. Enjoyed it.
Loved the rice bowls!Worth a visit. Good service
Restuarant was quiet. Waiter was very efficient and friendly, food was good
Usual good food , good service. Sanitizer, took temperatures..all good !
Great service and fresh fish taste on the famous fish & chips.
The staff are very friendly and professional, Food is always great and Alida the manager is such a joy.
Food was tasteless. Rolls that was served as a starter was old and hard. Only waiter Angela was friendly
Very friendly service, not only from waiters/waitresses, but also from management.
Having supper at the Ocean Basket Paddocks in Milnerton was an absolute treat! At first we went there to have coffee but upon looking at the menu were soon persuaded to share a seafood platter for two. It included a wonderful selection of various different seafood and it was absolutely delicious and super filling too! Highly recommended place to eat before heading on to Sunset Beach to watch the sunset on a beautiful Spring day!
Nice view and workplace
Usually by one of my favorites, the Salmon Med Bowl. Today it was not up to its usual standard. Very little Avo, salmon and all the other ingredients except for the rice. Very disappointed.
Best Hot chocolate I have ever had 10/10 :)
Ocean basket was extra Jaaaaaas!Great service, great food. Great play area for the kids, great desert. Awesome waiter and manager. We didnt like the line fish they recommended with the platter for two, so the manager replaced it with a smile and even had a conversation about the extra fishy fish. The hake was good. Would have liked the angel fish though. Definitely coming back
The place is well maintained and clean and the service is good. There are a few things that annoyed us, we had to queue to pay for the meal at the entrance, not even the wimpy does this anymore. The dont have fashion sandwiches on the sushi menu anymore (they dont know why, it is still embroidered on some the seats though around the sushi bar) and they are on the expensive side with sushi in comparison to. Other nearby option that we find are better.The service was very good, the waitress was on point and in general it was OK but perhaps the cost side was on the high end for what we got.
As with most Ocean Basket franchises, this one does not disappoint. Food is of an excellent quality and the service is pretty good too. Place seems clean enough but does not have toilet facilities (you have to use the centres toilets, which you have to pat for).Otherwise a good restaurant with good quality, fresh items on the menu.
Went to get some hake and chips for dinner. The service was quick and efficient and the people were friendly.Will definitely go back to sample their seafood platter.
Local favourite
Very enjoyable... Food is fresh and tasteful
Great company average food!
Delicious food and fast and excellent service. managers on duty are always a pleasure. never leave OB Paddocks disappointed. love their new winter menu. thank you once again for a lovely meal
Food was awful. Sushi was yucky. The whole meal was a waste of money. Even though the lovely manager tried to redeem this by replacing it for alternatives, I was disappointed as this was my birthday.
Ocean Basket is a chain across SA and they are consistent in their seafood offering. Meals are not expensive and there is a wide selection of fresh seafood and lovely platters. Service is efficient and staff friendly at this branch. We had sushi platters and salad meals were were very good. Only downside is the location overlooking car park below and that it is in a shopping mall.
The new kingklip dishes are a welcome addition to the menu
The staff are always very courteous & friendly..Our meals were very tasty indeed..We are finding that the prices have escalated and for us being pensioners its become unaffordable..No discounts offered..
A well run restaurant with good food always well presented. The staff are quite good and you do not wait long to get your food , which is served hot. You will get bread rolls fresh and hot. The fish is always fresh.
Vegetarian variety is fantastic. Good food portions. Great service. NO SCREAMING CHILDREN/BRATS
Great family restuarant. Eat while kids play in play area. Would be nice if they invested in better wine glasses
The service was terrible the food is not to Ocean Baskets standard. I would know because I frequently visit Ocean Baskets through out SA.I
On Friday 24 June we celebrated my moms birthday. Compliments to Jackie for decorating the table so beautifully, the guests and I were impressed. Our waiter, Sunny, was very pleasant and helpful. We all had a lovely time
We had sushi there. The rice was under cooked. The salmon was very tough. Informed management and nothing was done about it. Payed my bill. But definitely wont be going there again.
Good service. Excellent fish. Good helping. Very friendly. Had usual hake and chips.
Food was decent. The waiting times were a bit ridiculous though. Granted it was Friday night, but that long a wait is unacceptable.
I love the friendliness of the staff. Ocean Basket is always delicious. My only confusion is why we can never sit upstairs.
The best ocean basket by far.
Had the calamari stuffed with Feta. Cooked to perfection. Good efficient friendly service and atmosphere.
Excellent seafood. This outlet particularly stands out because of good service as well as excellent ambience at night. Ordered a new item on the menu, grilled salmon and was pleasantly surprised. Definitely a health conscious meal and tasty as well.
Awesome new menu. Love it. The new salads are very delicious.
I just ordered a platter for 1 and am beyond disappointed at the quality received from this branch. Tasteless and incorrect order. Requested rice but was given over-fried chips instead. Disappointing considering the price
The oysters were so big and fresh. Definitely better than some of the places Ive eaten at in Camps bay. The sashimi was so fresh, nice thick pieces. Will definitely be back
Am amazing service from one of the guys whos worked there as a waiter for 3 years.If most places could really take time in delivering exceptional customer service!
Really good. Romeo was excellent in service and very friendly.
This place is great. Its kid friendly so you can eat and not worry about the kids. Customer service could be improved on. Whats lame is Everytime Ive gone a d you want to pay with card you have to take a long walk down to the back and pay they dont have machines thats so 1985.
Good service and stunning views. Good food and nice new Vitality options!
Fresh salsa was frozen. Calamari was rawish. We left before getting the main course. No refund or anything offered just a nod of the head and we are sorry. Bue bye
Had the salmon panzanela salad. Very nice
Wonderful good service from Sunny our waiter
Pretty much a standard ocean basket. Friendly staff but fresh frozen food
Very much improved from our last visit!Keep it up!
If you can order the Basa before they run of stock, please give this lovely light fish a try. If you havent had it before, its a much lighter, creamier alternative to hake and delicious grilled cajun.
We ordered oysters, which were milky, so we sent them back. Prawns were definitely not nice as we could not remove them easily from the shell. Enjoyed the salmon soup. Furthermore the meal was ok. Waitress was very attentive and on the ball. An ok meal.
Platter for two was disgusting. Meal came within 5 mins after placing the order. It seems everything is pre cooked and just dished up when order is placed. Quality of food is defiantly a minus 5. I felt like I was eating dry fish, prawns were ice cold and the calamari was like rubber. I wouldnt recommend or return to this place.
Great serviceExcellent qualityValue for money
The restaurant looks quite nice and I enjoyed my meal there.
Monday ... perfect foods almost half price and wow cant explain ... please go there
Beautifull setup, with very sweet and attentive staff, meal was cooked just right and i will definatley return to ocean basket paddocks soon
Loved it and the fact that the kids was able to play in the play area in the square while we watching was a bonus
Seafood was great, good value for money. Service was good as well, all round a pleasant experience.
Not a bad place at all. Food is quite tasty. Only one problem. Toilet facilities a little bit annoying. Always a R2. Take note we are in South Africa. Everybody use their bankcard nowadays.
Good service. Food well prepared. Lively evening
Food was well prepared and service was fast, friendly and efficient.
Good food for take away. Was just concerned that food was ready and managers were not assisting and stood talking while food were getting cold in front of them!
Really pleasantly surprised. Friendly efficient service and enjoyable food.
Very good and food was great
Good was great, service was good. Never disappointed
Always great food
Well priced, tasty fish dishes, good service, well return
The mussels in lemon sauce and calamari were so delicious. Will definitely eat there again
Good foodOk service.Negative would be.If you are enjoying a lunch/dinner here and need the bathroom, you need to ask for a key from an available server. If the key is available you get this huge spoon with the key attached.You can only prey that EVERY ONE who has used the bathroom has washed Thier hands as you havr to hold this key on your way back to the table to eat.SERIOUSLY. I find this not only petty, but also a huge health risk.
Thanks to Prince always get excellent service from him. Food also very nice.
Have always had a good experience here on multiple occasions across the span of a few years. Try the sushi!
Last night when I stepped out of the restaurant I work in to have a smoke outside, I witnessed the following:Out comes a lady and closely after her is an OB waitress. She confronts the lady and I can make out that this is with regards to a bill not being settled.The customer tells the waitress that the manager’s attitude is disgusting.Soon after a waiter body of about 7 and the manager, either Patrick or Raymond walks outside and confronts the lady. The manager allowed these waiters to speak to the customer like she is a thief.Very disrespectful and somewhat taunting. He stood behind the crowd of waiters laughing.While the 1st waitress was trying to find a reasonable resolution the male waiter body of about 7 kept interrupting them and accusing and insulted this lady.I could see in her body language that she was uncomfortable and felt threatened. Paddocks mall security was also on the scene. There was also another male on the scene who was in civilian clothes and he was right alongside all the commotion.Whilst waiters were talking very loudly and rudely to this lady, they suggested that she get in a car with this civilian whom she does not know from a bar of soap, to take her to an ATM to access her E-wallet to pay her bill and then bring her back to the mall.This mam was drunk… I could see this from where I was sitting about 3 meters away.I mean really? The security guard walked away at this point shaking his head.When she tried to walk away she was held back by one of the waiters and she asked them not to touch her.The customer was requested to leave her phone and or drivers license @ OB. She could not because she needs her phone to access her e-wallet and her handbag was stolen… she was carrying a tog bag and wearing gym clothes.She also suggested that her waitress accompany her in her own car to a FNB atm. To no avail. All she got was threats and intimidation.This is not how OB staff react. No compassion and no integrity. This is not how management should handle an issue.I was appalled and wanted to say or do something without getting involved… as I work across from OB and was previously employed @ an OB.I am very proud of the OB brand and although I do not work for them… I would like to see the brand as the best it could be.I do not know the whole story as to what happened before what I witnessed but someone has to inform OB HO of how their customers are being treated as I’m sure OB cannot afford the same repercussions as what spur had last year.
Always enjoy the meals at Ocean Basket. Conveniently close to home and plenty of parking.
Slow service and took 20+min with our mojitos which tasted awful😩
The fish platter special was well cooked, very tasty, and our waitress was excellent.
Great stuff
Beautiful upmarket restaurants with excellent Seafood and good service! Definitely recomendable!!!
Some of the best sushi Ive had at an ocean basket. Friendly and competent staff that are eager to please.
Lovely place to be and beautiful place. Excellent management and staffs.
Perfect family spot for sushi. Relaxed, unpressured environment, reasonably priced and the sushi has never missed the mark.
The food here is unedible. Shocking tasteless fish and plastic chips. The supervisor was so disinterested in wjat i had to say. Dont waste your time or money at tjis plave.
Food fresh and tasty great service
As normal great food with good service always a winner!!!
Late lunch on old years eve best food and service can recommend them will be back for sure👍🍾🥂
Food wad great