Most useless KFC I have ever visited.What started out to look like a quick in-and-out, turned into a long wait, filled with confusion and lots of unhappy customers.I have photos of where there is only one person tending to customers while the food rack piled up with food, just to get cold. The notification board was filled with orders, and 0 pickups...None of the staff rallied to sort out the problem, but rather wait and hope it disappears. To think this is allowed in a place that is frequented by tourists. Absolutely pathetic

Your store times are not correct.It says 9am but the kfc is not open.Please revise the business hours.

Early morning to Grand West for show at the Grand Arena and one of few places open early for coffee and food. The food we got was fresh and service was good.

I was disappointed in the service I received. I was standing in along line with plenty of people that was waiting to place there order. Eventually I got infront and asked if I can get an ice-cream cones, you wont believe what the person assisting me said. Take a wild guess, there is no ice cream. I was so upset they wasted a lot of time and I asked the staff why they do not have anything indicating that there is no ice-cream and the answer to my question was a question. They dont know why there was nothing indicating they dont have enough ice-cream. Really know I could not believe what I was hearing.

Big and clean KFC outlet. Chicken not bad.

Cant really say much as its typical franchise store. The service is average. The food was good and typical kfc standard. The restaurant seating area and general decor is very nice. Just quite often there is long queue and orders can take a while.

Recent upgrade and renovation has dramatically changed this KFC, making it look cleaner and more inviting. Went to watch Disney on Ice with my wife, son and niece, and had a quick bite at the KFC. Not only was the service prompt, but the food was good. Seating area is a bit smaller than before, and cramped, but staff cleaned up tables very quickly (and they even asked if the food was satisfactory, very unheard of from a KFC!!)

The line were long and my order was skipped more than 10 times. You guys need to get better staff or close up shop. Not a benefit since there are so many other food place with better services in Grand West.

Always too busy n slow moving queues esp over wkends... Decent food but b patient

This KFC compares good with other food outlets. Friendly staff. You sometimes wait long for your order. This is good to show you that people are happy with the food.

Waited 10 min for the food, but at least I knew It was made fresh

One of the better KFCS. I am never disappointed with the quality of the food or service.

This is the first time Ive recieved such terrible service at a KFC. I came in here ordered wings. 30 minutes later they still did not put my wings in the oil. And the store is empty. I requested a refund and they ignoring me. This KFC staff is the most inconsiderate self centered people I ever came acrros.

Friendly staff. Quick service. Nice and clean. Food was lovely and fresh

Everything was fresh and on point well done 👌😊 guys.

Nice and clean , staff super friendly

Food always fresh however the wait could be long at times

I dont gamble, but the staff is friendly and their food is good.

Nice large venue but shockingly poor and slow service.

Good service, can do better for the place its in

Had to 45min for an order...n still get cold food... like really

There 5piece 🐔 is always lovely not dry

This service here is pathetic they very slow and they just very rude people that work there

Maverous place to waste cash.

Slow! Is an understatement my order took 20min

Nyc vibe not expensive

No mini loaves, , no Cole slaw no Coke and tables are very dirty not a nice experience

Friendly staff. Open late.

Regular Fast Food

Great food

Good service

Delicious

Like all KFC...

Fantastic

Delicious

Friendly staff

😋😋😋😋😋