Went there yesterday your burger wasnt nice not up to standard I Mentioned it to the waiter Karen but didnt get a refund nor replacement very bad service ..she took her own sweet time to bring the bill and the machine to pay then still has the audacity to ask wheres her tip Ill never eat thr AGN !
Top notch service from placing an order to the person checking that everything that was ordered is in the bag with you. Will definitely be going back the food was much better than most spurs that is in my opinion.big up to the perfect flow of business.Everything was lovely keep up the fabulous service and great team work 👌👌👌
One of the vibeiest and friendly Spur that Ive ever been to.Food is excellent and our waiter Jabu was always on point and friendly.Well done guys...keep up the service.Will recommend you anytime.
Worst experience everSitting here for an hour and still waiting for my food. Ordered my daughters food only to receive it with a hair in it.Have not even received our cooldrink after sitting here for an hour !!!!! Most pathetic place ever will definitely not be returning. First time here since moving here a month ago and extremely disappointed
Awesome service. Great food.
Amazing staff especially Patricia❤️ what a waste on the food though. Saturday I called them and collected my food. What a waste of money.
My familys go to place. Thank you for the awesome service especially Dimitri!!!
Went here a couple of times, once my granny spilt her milkshake all over her food and they replaces her meal and milkshake, such wonderful staff, definitely would recommend coming here if youre looking for good food and service.
Great service. The spur chocolate milkshake if my favorite drink and it was extra yummy on my last visit to this spur. Lets not get into the wafflesI will DEFINITELY visit again. Im so glad this branch reopened earlier this year
I order food for R430 and the food don’t taste good and it’s cold and horrible ,out of all the spur this the 1st time to get this horrible meal from spur Westgate mallPlease send some expects to make the meal taste like the spur we know !!!I’m disappointed
The waiter Clayton was stunning very nice, he came to check on me every time. He was amazing.... Keep up the good work Clayton
The worst service. Dont even bother to call to collect. Orderd at 17:30pm when leaving from work in town gave them ample time to get the order ready. Arrived at 18:30 and Im still waiting for my order even after I paid. 19:35 2hrs later. Putrit. Pathetic!
Excellent service provided by the manager and his staff! They kept us satisfied from the moment we stepped in until we left. Didnt get such awesome service in a long time. Keep it up!
Absolutely amazing....... Meat was on point tender..... Service was amazing.... Would recommend it anytime of day
First time I visited the spur I got raw meat. However I was brave enough to come again and yet again not good food. Today was the last. Omw my burger was so bad and the chips looked like it was old fried in old oil and the sauce was so watery. Not a happy customer
Very nice place and a very busy one I received a good care there are welcoming people to guide you where to go
Slow service, made a phone order and waited 47 minutes but a woman who made 1 order over the phone and another 5mins before she collected her intial order, still received both orders before me... All the woman that was packing could say Im sorry mam, I only pack the food into the bags, I dont work with the orders....Wonderful hey
Good service and good food.. Very nice
Thank you to Bilqueez for her excellent assistance on Friday and Saturday. I collected my order when the branch was already closed on Friday but Bilqueez was prompt and understanding. Unfortunately not all my items were packed when I got home. But once again Bilqueez was there on Saturday to assist me with my item, quickly and efficiently.
The food was tasty...ribs was tender...i enjoyed the waffle...service is a tad slow...but the food made up.
With an amazing staff complement who are always friendly and making you feel at home, and food that always meets our expectations, our family has made Wesgate Mall California Spur Steak Ranch our first choice of restaurants to choose from. During this pandemic take always have become the norm and we always seem to enjoy each meal as if prepared by the same person.
The service was phenomenal! There was something wrong with my husbands order and the manager came by personally to apologize and let us know the correct order is on its way. THANK YOU SO MUCH!
Tonight I was not happy with the service. I was alone by the door firstly with waitress looking at me but no help,then I turn my back to read by the table and another woman comes to stand in front of me and waitress comes smiling to assist. I place my order and in slip its all right,then not sure if its a waitress or part of managers that was running and playing chasing games with another waiter. Same person went to check on my order and gave it. Just to get home after waiting a while for my order to find out half of my order was not complete.
It was said that it closes 9pm, came there just before 8pm and it was closed already. Utterly dissapointed, was looking forward to coming.
Quality drop its better making ur own breakfast at home
First time at this Spur was really disappointed at the level of service. Will stick to my regular preferred Spur Abenaki at Promenade.
I was at your spur yesterday for lunch my husband and 2 kids the food was not fresh we are all in the loo houl night cramps and runny tummy I feel terrible I would like to know what you will do about this matter
Service and the food was excellent. We did not wait long for our order, and the waiter was always close by to ask if we need anything
Quite a pleasant place to visit as its a halaal store in Mitchells Plain. A good move spur could ever made. The issue is that they still need to train staff to be more customer focused and not take-away client focused only. I understand that the burger special this branch has for take-away is huge but no need to skip-off your sit in clients, they the ones that spends too dollar. But as I said.... still a nice eatery to visit.
The food is not a yoba also the service very poor also racist
The toilets smells like pee and was not clean the the waiters was standing waiting for the food and the one guy waiter waved the girl waiters hair towards the food
Very tasty food but service a bit slow ... chicken was still under cooked as well.
Very disappointed at the R100 burger.. Its rubbish
I am very disappointed, I bought 2 take away combos at Spur Westgate mall. and my ribs we divide (400g divide by 2) instead of 400g each combo.Just imagine Im staying far from Westgatemmall, I cant go back and show them what they did.
Good management team and also on the floor to give a hand for a better and quick service. They are the service on a tray.
Was a nice experience, staff was friendly and place was clean. My only issue with halaal spur in general is since the came back during lockdown the new 180g patties they use is TERRIBLE tasting, the sauce cheese and basting saves the burger patties disaster taste. I had the the new patty in Goodwood and stayed away from spur , then I had the 100gram patty at Grillco outside Worcester and it had the perfect spur taste, then I thought u changed back to old patty, then I had a double burger today at spur and tasted that horrible taste again. Forced myself to eat it. I will not be buying spur 180gram burgers anymore as the 100gram supplier seems different to the 180 gram , thank you
Bad service from the waiter. Did not listen when I put in my order. Food had to be sent back as it wasnt what I ordered. When the refire came, it was still incorrect
First and last. Rushed to order.... and Im not talking about the every 15 minutes desturbances of the waiter. Lady manager was more attentive than the waiter and most probably the only reason I still stayed. Ordered my meat medium and got well done. Sent back. No sauce on our table. Took sauce from another table and when a family occupied the table, I called the waiter (who is standing next to me) so that he can put the sauce back. Just looked at me and ignored me. Replaced food came and now its half raw. Chef just couldnt make it get it right. Once again, this is the reason I go outside of Mitchells Plain to eat out. We get poor service most of the time and we just have to except it.
Wont go there again. Karin
Food took forever to come and then it wasnt even our complete order (had to ask waitress where the rest is)
Their service is good and their workers are vibrant and friendly
Food was cold but tasty
Absolutely awesome .... Staff always friendly food is excellent. My favorite spur xxx
Firstly I wanna thank the manager Waleed and his very friendly staff for making my first ever visit to spur Westgate mall so memorable.. guys thumbs up and . I wish I could add another 🌟 but for me this is a 7 🌟 restaurant . Im so blessed to have shared my engagement with you guys
Our waiter , named observe was is extremely helpful and friendly
Had an awesome experience with my wife.. the staff and service was great. The food is always amazing. They also reminded me that it was my birthday 🤣
Fantastic customer service friendly staff
Excellent
Staff very friendly and helpfull
Slow service
Super friendly staff, great atmosphere. Felt like a family reunion. The food was done to perfection. Compared to Vangate and Kenilworth Halaal Spurs this one really is a gem in the rough. Well done to all the staff, Portia (Manager) and our waiter Lonely, you guys rock.
Staff got our take away order wrong. Went back & staff was eager to compensate. Even received a free coffee. Management & staff pleasant & friendly. Will indeed be returning.
Promised my child I would take her to spur on her bf which was tuesday only to arrive there and they closed due to loadshedding apparently. But there was no loadshedding tuesday here by the mall and surrounding areas. Swak!!!!!!!!
With good food and brilliant service my time was amazing. Good service from Lonely you made our time enjoyable Thank you👌
Bilqees awesome manager
Very small space for a restaurant but freindly service all around. I phone ordered and my food was ready within 15 - 20 mins.
The service was shocking like the waiter wasnt interested.i asked for my meat to be well done it was still raw.the egg was suppose to be hard it had the shells on the yolk being runny.this was the first time i experienced such shocking service from this spur.
One of the best Spur restaurants i have visited, and the Manager Bevan really goes out of his way to make your eating experience enjoyable.
Went there for the first time this week, not for me. Food was great, however waitor got our order wrong more than once, overcharged us as well. When I brought it to the managers attention, he had such an attitude. Bill was eventually corrected, but surely one would think that you start with a apology and not look at your customers funny.
I thought you served a grade meat product. The ribs I had tonight was disgusting, shame on you. I was happy that spur gave the halaal spur another go in mitchells plain but it looks like you also following their lead with their disgusting food quality.
Good service, nice atmosphere, recommend it
Very nice friendly staff pleasant atmosphere and warm welcoming very happy food service is on point no long wait nothing but good stuff happening here people bring your family you will feel at home the moment you walk into spur California big ups
Friendly, efficient and very helpful
Food was cold and it was not as good as it was before
Amazing place ,amazing waiters ,amazing service, amazing atmosphere
Cold tasteless steak
Quick & friendly service..Just a tip though, please add more Mint Leaves & lemon slices to the No-jito..
Meals were delicious
Average... Not always what we expect from spur
Nice and cozy place
Managers very polite and helpful
Good good
Good food
Nice place
Friendly service and very helpful enjoyed my experience.
Neat and nice
Nice place
Awesome place staff also
There food was amazingBest spur in Mitchells Plain
Roaches on the floor.
Horrible service, terrible steak Ill rather drive to the Spur in Waterfront to receive proper quality and service delivery.
Always a hit with the family
Quick service and extremely friendly and welcoming staff
Food excellent burgers devine
Cool
Had a amazing cheesecake and ice cream
Kenny was great.....friendly and efficient
Amazing great food and service ...
Great food
Good service and friendly staff
Good family place.
Dont answer calls.
My go to Spur especially with the 1kg ribs
Awsome service
Not 2 bad
Amazing service
Service was great
Great service, bad coffee