Very friendly an fun staff very helpful ,they assisted with our every needs an where very caring about customer satisfaction. Great job π
Brilliant service. One of the most corporate representatives Ryan such a professional and helpful person would definitely recommend him to anyone
Bad service at Meyersdal Vodacom. Staff not trained to handle phone problems.
Unless one really needs to visit many other stores in the malls far away, it beats me why would one drive more kms for a quick and efficient service when your local Vodacom just around the corner does just that and more.It was a hop in, hop out experience and my business for the day was done.Try them and see!
YOU are doing them a favour for being there. Consistently poor service
The assistant namely Mamasilo has bad attitude and does not understand client service. Its like she is doing you a favor, very rude
I have been waiting for 2 months for an upgrade. No feedback, nothing!!
Very speedy and professional service . No hassle and no waiting .
Well mannered people and go out of their way to help
Tasneem was as usual very helpful and friendly.
Quick, efficient service. Staff friendly and helpful. Highly recommended
Excellent manners. ALWAYS helpful...
Excellent sanitised helpful. Great service thank you.
Mamasiwe was brilliant. Efficient, effective and professional. Awesome customer experience. I was in a rush and she completely understood and executed her duties like a well oiled machine π
Awesome Service. Friendly and helpful
Good service. Excellent staff.
Excellent service.Mamasilo is really an asset to the store.
Best vodacom store, staff are awesome friendly and always helpful.
Great service and kind staff.
Service with a smile....which you dont find everywhere any more
Tasneem gives awesome service with a smile
A great outlet with great service. Staff very friendly and helpful. A great visit
Not a good experience
Its not crowded and their service is good
Been supporting them for more than 13 years. Never looked back. Excellent service
Actually were of help to us, was impressed with salesman, although dont know his name. Gave us some good advice
I would avoid this shop, you ask a question, then they do a quote, once a quote is done, they lock the system and you cant upgrade anywhere else...
First tried Vodacom support regarding a technical issue, needles to say after holding on for how long I was told they do not have a technical department to assist me. Then I phoned my go to shop, the Vodacom shop in Keywest. I had a question and was told I have to come in as they do not help with technical questions over the phone. Not going to bother as I can 100% guarantee it will be a waste of my time. Thanks for nothing
Great service and the staff members always help to their best abilities
Was not ok was amazing very good service
Keywest Vodacom, you canβt complain about the service you receive because there is no service. I went to the shop and applied for a contract, salesman said he would call me the next day to inform me if the contract was approved it has been two (2) days now and still nothing. Way to go Vodacom! Still no phone and no contract due to stock and staff making empty promises. What a Joke
Never liked going to this branch but its central to me so I go but this time I was assisted by Quinton. What a whizz kid! Service till you drop. And even afterwards, hes willing to help. Downside, hes leaving in Oct 2018 to go work elsewhere. Pity.
Worst service, incompetent staff not even worth one star!
The best service provider store in krugersdorp
Always a pleasant atmosphere!!!! Mama was awesome with my upgrade!!!!
Cant complain about service there is none trying to upgrade a phone for 2 weeks now then the phone is there and the accessories not then the accessories are there and then not the phone!!!!!!!!!!! to make matters worse i have to follow up all the time i think its time that vodacom must start to look at ground level for all the flaws.
The most unethical unhelpful staff Ive ever experienced. Out of principle I am currently cancelling 10 business lines and moving to another service provider.
Quick, great service
System was down, people were friendly and tried to be helpful. Ultimately could not do what I wanted
Best StandBy Service for all Cell Phone Repairs. They can Fix while you wait or send in for more technical services and keep you posted of progress
Received good fast service on contract upgrade
Ive never see a useless shop like this one. Thabiso booked in my phone on Saturday, for missing software and reload.I got a collection message yesterday, only to find out that they didnt fix it because of the pattern,now they cant book it in again, Tumi checked it and find out that they wiped out everything from my phone,and they said I should take it to midrand or four-ways mall. Im so frustrated about this matter.
A good place to get fast and good service
Very helpful. Transferred all my apps etc from old phone to new phone
Very good service and very friendly!!
Fast service and friendly staff
IM BATTLING MY ASS OFF TO GET HOLD OF ANYONE THERE MY PHONE HAS BEEN THERE 4WEEKS NOW AND STILL NO BLOODY ANSWER IVE PAID ALREADY FOR THE REPAIRS AND STILL NO PHONE THEIRE BLOODY USE LESS
Does not really want to help you, was busy with other stuff and not work
Top 10 gadgets.team work.
I had a problem with sending emails on my device, I received brilliant service at the Tech section from the lady on duty. Having Tech available at Vodacom is a major plus.
The best in the west.Great service.
Stock is prebooked so you cant just walk in but the service is efficient
Best cell shop ever
Very friendly and quick service
Worse vodacom shop in sa
Nice food section parking a problem to many people
I visited many months ago, so not as recent as 1 week ago.
USELESS,You call and get through to an answering machine that keeps on requesting that you choose an option even after youve chosen an option TEN(no exaggeration) Times, just the same as the vodacom website and customer service lines which are non-existent!!!!!!!!
Good service .
Best place ever
Great customer service
Very bad service trying to phone the shop. Nobody picks up, keeps on ending the call. Very bad for premier Cellphone company standard.
Michael is very helpful
Great service from Danny
Brilliant service
These people are useless, over a month to get a transfer of ownership done and when you try and contact them after theyve promised to give you feedback theres no answer. Waste of time dealing with Vodacom, if i didnt have a contract with them i would much rather do business with CELL C !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent
Good team
Quick service
Clueless useless company
Excellent service
Worst staff i ever met
Great place to be
Good service
Great service
So helpful
Great service
Excellent service
Bad service todayπππ
I never been inside of it
Good service
Pathetic!
Good
Great Service!
Excellent
Never got stock
Kind staff
Not sure
Never available for queries
Receive great service at Vodacom Keywest but give no stars for their repairs. So disappointed in their service. Were been on their contract since cell phones came out. Will not renew contract again.
Not only the saddest Vodacom Shop but the saddest store in South Africa