Very helpful. A place to be in times of need. The manager is very passionate about client care

Thank you for your good service and support have a good day 😊

Good protocol keeping distant from each other, but the waiting time was very long

I have never received such excellent and brilliant service in my entire life... I walked into your store and was helped by a pleasant and friendly young man by the name of Sebastian he truly sets the standard when it comes to customer service and thanks to him you guys have gained me as a customer for life

Waiting to long and staff seems overworked and slow. Never been like this. Used to be better

Poor service, compassionate does not exist

Why is your service so bad? I even lost count in terms of how many times Ive called your Alberton store to no answer.Because a week ago I applied for a contract with you guys and I was told that I will get the credit report within 3 working days but now its already the 8thday and theres still nothing. Im not happy

Please remove your contact from internet coz you dont pick up your phone Ive been trying to call you people from the morning until now and is not the first time cant always drive to alberton with a problem that can be solve over the phone

Very bad service at this service.

Good service.

The service was great and the person that helped me excellent also very helpful... Thanks Telkom...

It is sad that staff do not know their products.Had to guide a friendly staff member through their own services using my cell phone.It was not difficult, I wanted a new landline phone and had to convince a staff member that Telkom do offer landline/copper services and phones.

I think Telkom in general is frustrating. At this shop you deal with rotating contract workers. Some know how to help. Others cant help. Sorry Telkom you have yet to prove to me that your staff are competent. If they cant help they happily give you a landline to phone for service. A seat to sit on while you wait 10 minutes for an operator. Now why cant the person sitting behind the desk at Telkom do what the operator tries to do. Makes no sense to me.

Cool

Friendly service

My wife and I received a ticket and happily took a seat wait to be helped. When one of the cashiers call us over asking if he could help. Firstly I gave him my ticket number and ask him if I was next, to which he said its fine.. Only to have my have my wife shoved aside by another man shout at us, as hes was here before us. The gentleman who was helping us did nothing about the situation. Leave the other gentlemen to continue to verbally attack My wife and I. What Is the use of a ticket system if the staff dont follow it and then for them to just sit back and watch as a problem they have now cause unfolds in front of them. To the point where I just walked out completely dissatisfied and now extremely upset..

Slow but efficient service. Slow network and frustrating when doing queries

Service consultants are helpful.. but you always have to wait so long!

I have never been disappointed with the service here. The staff are all exceptional.

Service was good though they dont explain fully about their promotion, somehow I felt like they selling lies

Not good service white from sqaure 1 to the end theu must go bsck fir study

If only they could answer their telephones...

Very helpful staff ,be patient and relax your turn will come Eventually.

Service are very bad. You have to wait in a very long queue before being assisted only to be told that they cant help you with their own products. I really wish there was an alternative Company totally independent from Telkom. If I had the choice I will never use them again. Too bad the ratings start at 1. I would have liked it to give them -5.

I cant agree with the good service, been trying upgrade and get a sim swop done for almost a week now. jet still without a working sim. if you call nobody answer

Very understaffed. The fact that some of the staff had to run from place to place to help customers is pathetic; however the staff that were there were very helpful and so I am grateful for them!

Did not get in queue to slow

I was very disappointed with treatment from the desk woman first I had to wait 30 minutes the I was told she dont understand what I want and when I wrote down my request on a piece of paper she was very rude and arrogant with me. It shows that she doesnt want to help me.

Pretty well organized, had to make a second return trip.

Yho! You will wait here shem :(

Only have one technician. Been waiting for over half an hour!!!

Poor service with total indifference. Pathetic.

This guys dont pickup the land line I dont know why they have it

I can never connect to the wifi even though I receive 2gb free per week

Telkom agent for mobile devices, upgrades, wifi etc

Service very slow but not busy

Im still waiting for my line to be repaired. Now 4 months.

So not happy there staff 😣

Very bad service received from this store today, lack customer service, i would give -100 if it was possible

The place is forever full on days I choose to go.

Upgrade

Horrible service. No stock of any phones in store!

Typical service youd expect from a government department

SHOCKING SERVICE FROM INTERNAL SALES STAFF TO MANAGEMENT. I WILL NOT GO BACK.

I keep calling and no-one answers the call

Very helpful staff

Quick service appreciated

Good deals available

Very helpful

Good service

Very slow service!

Service is fantastic

Bad attitude

Great service

Services are good

Loved it

Very helpful

Wait period too long

Ok

Its useless calling them.

Disaster of company.

Its closed

Poor