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McDonalds Hillfox Drive-Thru
Town Square Centre, Albert Straat, Weltevredenpark, 1709, South Africa
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hi
Review №1

Amanda is the best. She knows her job. Attends both to online and physical shoppers with ease. I love her.

wy
Review №2

Awesome lekker food great vibe awesome place , great vibe and biker friendly

Zo
Review №3

Generally a quick drive through. Its a minor thing, but its the only Macdonalds I know with a speaker that welcomes you with a really loud, chirpy and pre-recorded voice.Chips are always fresh, which isnt always the case with other branches.

Sa
Review №4

PATHETIC PATHETIC!!! useless if you ask me 2nd time my order through Mr D has been incorrect !!!! Check the order before it leaves the restaurant!!! No ethics really !!! Owner should seriously train each and everyone of you again!!!!!!! THIS IS WHAT I GET FOR R305 !!!!!!! USELESS IS AN UNDERSTATEMENT

ma
Review №5

Spoke to Percy at 6:22 and he advised that they only open at 6:30am. It clearly shows 6:15am online. Maybe you guys should change your online times to avoid inconviencing your customers. Especially those on their way to work in the morning..

Av
Review №6

Friendly service. Loved the kids toy.

An
Review №7

Very slow service. Staff is not very friendly, order has been wrong quite a few times.

Fe
Review №8

Id say this...Everyone tries a drive through.Not everyone gets it right.Good timing and they never get it wrong. Despite the renovations.This McDonalds,,, Gets It Right All The Time!!Good On You Team!!

No
Review №9

Only rating it 4 because of construction which slowed down the service but I am always happy with the people serving us.

Vi
Review №10

Hillfox McDonalds have a tendency of changing you for items and not putting the items into you order bag.Those jalapeno dips is R5 each if you order more than 1 like I did and do not receive it, its money stole from a customer. If they steal from 100 customers a day, someone is opening a sauce factory soon.

ge
Review №11

Under construction but service was good

th
Review №12

Service is slow and food is inconsistent. There are no self service ordering machines like other branches. And the the xlarge chips is always half a box, more like medium at an inflated price.

Ra
Review №13

Food is good and fresh, only improvement is flow and waiting time thats needs to be upped, this branch is extremely busy and you always wait ages. They should have preparation times for peak hours to ensure they have a better flow during these times.

An
Review №14

Went with my partner to enjoy some chill time. The place was Covid compliant,clean and quite busy. We placed our order and didnt wait very long. Enjoyed the Mcflurry and had a really relaxing time.

Jo
Review №15

Under construction currently drive in carefully on your way to the drive thru . Your McD food still the same dont worry

Sa
Review №16

The service was extremely bad, intercom not working as cashier didnt switch her headset on and you were just left guessing. When I got to the window she proceeded to ignore me and take the next persons order. Was not happy at all

Sh
Review №17

Worst Mcdonalds around. Drive through messed up my order and once checked again at collection, I asked tk speaker to the manager Tsepiso who assured us the order was correct and checked it again only to get home and find the order incorrect.Incompetent staff to say the least!!!!!!! Will NOT be supporting McDonalds Hillfox again. Pathethic!

ku
Review №18

Service can be very slow but the food quality is always good.

St
Review №19

Drive-Thru was quick enough, but Mcdonalds food is tgeir Achilles Heel. So if you want to wait an appropriate time for mediocre, overpriced food - THIS is the place to do it ...

Nq
Review №20

The seat down service is great.My rating of the drive through previously is out done by the instore service.👌

Ch
Review №21

I was not impressed by the service we received. We once ordered the large big Mac meal and we where given the regular meal, upon rectifying the issues they gave us large chips and large drink with a small burger that was soggie and cold. Yesterday we received coffee with no sugar and it didnt taste like the salted caramel coffee and when we asked them to fix it they just made a stronger coffee that was not worth it. The chips we ordered were cold and they didnt even put forks in the takeaway bag. I am very disappointed with the service. Incompetence is what I was met with yesterday.

Br
Review №22

Still waiting in the drive through…You may as well stay away, unless waiting up to an hour to clear the drive through is something you like.

Ro
Review №23

Useless place, cant get a order correct. Check you food, they on 3 occasions have not put the complete order in hoping you do not check.........be aware.

Le
Review №24

Sometimes the McCafe is not running and with all take away places, They dont put up any signage letting you know.

Be
Review №25

It was quite quick and efficient, Im not sure if it is always like this though.

Ni
Review №26

Currently under construction, drive thru only. Extremely dangerous site, construction fence fell on the car behind me, as the workers just looked!Even for order collection you are forced to sit through the entire drive thru queue. Avoid this branch at all costs during this time!

Gr
Review №27

At times this place is a sorry excuse for fast food. Customers are left standing for long periods and the MrD and Uber drivers are treated badly by management. This is one place I avoid and would rather drive a bit further to Randpark Ridge for better service

Te
Review №28

I love this song and its not just me or my family but its a lot

Yu
Review №29

Drive thru is slow as usual, nothing new with McDonalds Hilfox but the one thing I hate is rubbery lukewarm chips. Please people we pay for these meals. I stay across the road from you and I get home and feed my family old rubbery yucky chips.. Disappointed..

Ch
Review №30

Really good McDonalds, all it needs now is the self-service kiosks

An
Review №31

The drivethrough was good food prompt and delicious

Ad
Review №32

Their service through the drive through us really good and there food top notch for a McDonalds

Jo
Review №33

This morning I went to the McDonalds I asked them to make the salad fresh with no tomato and there was tomato seeds and the juice.Tonight I ordered the same thing with a big mac meal and a chicken foldover. When I got home there was no big mac meal absolutely nothing.

Te
Review №34

They are renovating and we cant sit down and eat. They didnt put the notice of when they are finishing renovations. I dont like drive thru.

Mo
Review №35

No social distancing. I printed it out to the manager and the reason is that the Uber drivers don’t listen. Then don’t allow them into store and please do screening at the door

Be
Review №36

I dont know when McDonalds decided that they no longer mix your Mcflurry but they still advertise it mixed... why must I mix my own Mcflurry but I dont get a discount.Maybe Im old fashioned but I want what I pay for & if I have to finish it off myself then the least you can do is gove me a discount

Ta
Review №37

Food fresh n tasty but I always used the drive tru never went in store until last week I was so disturbed to see how dirty the seating area was and it was stinking so bad like the bins were never taken out.

Ke
Review №38

Its lovely, but it gets really crowded must be that its the only one around that area.

fr
Review №39

Quick service but not happy with coffe

Re
Review №40

I requested for a big mac hoping Ill get everything including the fries and cold drink all ii got was only one fry that I said should be the extra one

Ma
Review №41

What a hassle. I thought fast food was supposed to be fast. Drive through was taking so long that we got out the car to order inside.Absolutely no energy in the kitchen or from any staff for that matter. Could barely get a hello out of the cashier. No tomato sauce available and couldnt be bothered to ask how you want your coffee. Took 45 minutes in total to get our food. Never again Town Square

Ry
Review №42

This McDonalds is very very busy. The service needs to be jacked up to accommodate for there popularity.One that is done they will be worth 5 stars

Ri
Review №43

Drive thru is a bit slow with some weird electronic voice on the ordering machine.Great milkshakes and loaded fries

Ra
Review №44

Super busy but super efficient. The staff doesnt miss a beat and get the orders out quick and correctly

Pe
Review №45

Service was good although being busy.

Ro
Review №46

Great Mcdonalds. There is an entire lounge complete with leather couches and a tv here. It is a very relaxed MacDonalds.They also have a McCafe for cakes and baked items.Lots of comfortable seats.

Tr
Review №47

Extremely slow and inefficient. 40 minutes to grab a quick bite using the drive through was not great at all.

Mt
Review №48

Great place to be, friendly stuff. Nice atmosphere. I love the set up. Their couches are on top of the world, very comfortable and welcoming.Great service I got there. If there was more than 5 star, I would rate more.

ju
Review №49

Under construction. Long wait. No breakfast available.

Mi
Review №50

Unfortunately it took 20 minutes to get through the drive thru and it wasnt even that busy..

Yv
Review №51

Food was the McDonald we expect. The wait .... Shem!!! Drive-thru is supposed to be faster...

No
Review №52

The drive through stuff needs better attitude please. Specially the ones working on the intercom.

De
Review №53

Great food - good service 👌

Na
Review №54

There was a funny smell as we walked it and think it came from the bathroom. Or air vents. I literally sprayed my perfume in order to sit down

Em
Review №55

In a very long time I gave McDonalds Weltevreden Park another opportunity in more than a year. Service was acceptable - the way it should be and expected from an International Brand like McDonalds. Food was fresh and I could actually converse in proper English with a McDonalds staff member.

Si
Review №56

Waited for long to be served in front of the manager he did not care he was standing with his paperwork, the lady at Mac Cafe was excellent good customer service, wanted to know how is my cuppachino is it what I expected after all she thank me

He
Review №57

Quick and painless using the drive thru and friendly staff.

Ts
Review №58

I received poor service. Ordered regular foldover meal and was given hot spicy one instead. Will never go back there

Ol
Review №59

Ive been there a few times, service isnt bad.However, If you are in hurry, dont use the drive-through, rather go in.I legit tested my theory, after two previous Long waits at the drive through and wondering whether I am being unreasonable I decided to go in the third time.I was behind a certain car in the drive through and decided to go in this time, i went in and by the time I came out, that car just completed their order. Be warned Drive through is slow!

Co
Review №60

Where are the jalapeños? Ordered a jalapeño chicken burger. No jalapeños. Not even the taste of a jalapeño. Just chicken and lettuce.

Eu
Review №61

This McDonalds has a McCafe, that serves great coffee and other alternate food. Open early, friendly staff and affordable prices.

We
Review №62

Horrible service, waited 35 minutes for 30 nuggets.

We
Review №63

Quick and friendly service. Their food is very tasty and staff friendly and helpful. Always clean and neat. Awbr

A-
Review №64

Who doesnt love a McDonalds?Get the Chilli Cheese fries!Update (rating from 5 to 3 stars):For someone who spends a lot of my money at this place, I am getting fed up with them constantly getting the orders wrong. please train your staff on how to pay attention to detail.

Cl
Review №65

Honestly the worst McDonalds Ive ever been to. Had to wait in the queue for 50 minutes. They got my order wrong, had to go into the store to fix it. Waited another 25 minutes. Got home they only put 1 patty on my mcfeast. Absolutely pathetic service. Would not recommend this McDonalds to anyone.

ro
Review №66

Quick and efficient service at the drive through in comparison to other mcdeez i have been to.

El
Review №67

It was great as usual thanks McDonalds with my son and father Shabba from Shabbas pub and restaurant in Zone10 Meadowlands Soweto

Va
Review №68

Good food. Good service

La
Review №69

Fresh, clean and quick service.

Mo
Review №70

Rated 3 due to construction happening on site which is causing dust

el
Review №71

The Lady who takes the orders is very Rude, I suggest the perso who takes the orders needs to have patience and good people skills!Plus I got an egg shell in my egg mcmuffin I will definitely not go there again!

Ko
Review №72

Fast fast serviceDriveThru was long i decided to go inside and within 2 minutes i was out

Gr
Review №73

The food is fresher than some McDonalds

Le
Review №74

McDonalds is one of those franchises thats always hit or miss and when they do miss it results in quite an unpleasant experience.

Cr
Review №75

Friendly entrance greeting & signing in to ensure healthy Covid-19 safety procedures was excellent. Staff were friendly & service was fast. Thanks McDonalds 👍 👏

Za
Review №76

My coke was cold and sweet.

CA
Review №77

I ordered an Oreo Frappe from the McCafé in the store and, honestly, I would take this over Starbucks ANY DAY.I’m giving it a 4Star rating because the food was good but the service I got was just ‘slow’

Na
Review №78

Ive been in the drive thru for half an hour Now !!!!!!!! Shocking! And the staff are very unfriendly. Horrible place!

He
Review №79

The service isnt bad but obviously there are many healthier alternatives.

Ka
Review №80

At peak hours the queue is long but otherwise its a McDs you get what you came for

Si
Review №81

Terrible service, and that says a lot for a McDonalds where expectations are generally low. Theyve messed up my order on multiples occasions and the manager on duty today was rude and cocky. They wont see me again.

Zi
Review №82

The people at the drive through have no idea what they are doing. Staff are extremely rude and the lady managing them is even more rude. We know its a fast food outlet but please train your staff on customer service because this was shocking!!!!!!

Yo
Review №83

Super friendly staff

Di
Review №84

It is exactly what you would expect of a McDonalds. Which, in my opinion, is one of the strength of this chain. You know beforehand what youll get. No surprises - not pleasant and fortunatwly not unpleasant.

de
Review №85

Great staff so friendly and helpful. Very tidy as well.

Ca
Review №86

Relatively slow service for a fast food place! Perhaps something to work on McDonalds Hillfox?

Se
Review №87

Can not even put a star, enough said

ki
Review №88

Not my favorite take away but my kids love it. Hillfox was very full on Saturday and we waited half an hour for our food as they usually prioritize drive through customers.

Ra
Review №89

My timing was probably off as I got to the store after 7:30, what annoyed me was your staff refused to tell those waiting for their orders to wait to the side so that others like myself waiting in line could place their orders. Admittedly was hectic even chaotic hence my ratings. Could have been a more pleasant experience.

Sy
Review №90

Food is great ..sometimes the drive through is slow though.

mo
Review №91

I just home from the drive through and my order is not complete

Li
Review №92

I could never understand how McDs will make you wait, if one has ordered a dessert item. I mean you wait a whole 20 - 30 min for a couple of McFlurrys or Frappe? KFC or Steers doesnt make you wait for dessert, you order, pay and receive.

ke
Review №93

Drive through is pathetic. Never have I waited so long. Management needs to have a word with their staff. Honestly this use to be one of the best. I suggest going to the one on Ondtdekkers.

Ch
Review №94

I have used the drive thru a few times lately, as they are conveniently situated near the 14th avenue N1 off ramp. The food is very tasty and the staff is friendly. My only complaint is that they are very slow. Be prepared to switch your vehicle on and off in order to preserve fuel.

Be
Review №95

Its a nice place to chill and the food is good

Mo
Review №96

Friendly staff en excellent service! Will definetly visit again, thank you.

Tl
Review №97

Well great place and wonderful food

Ai
Review №98

The night manager was rude I wanted to report him

Es
Review №99

Outside tables were not sanitized. Book at door does not get filled in. They allow a lot of people in at once. I will rather visit McDonald corner Ontekkers and CR Swart streets

Ch
Review №100

Just a McDonalds. They didnt include any sauce the last time I ordered. I only ever go here if Im desperate for something to eat and this particular McDonalds is right along a great route towards or from the west.

Information
100 Photos
100 Comments
3 Rating
  • Address:Town Square Centre, Albert Straat, Weltevredenpark, 1709, South Africa
  • Site:http://www.mcdonalds.co.za/
  • Phone:+27 11 475 2969
Categories
  • Family restaurant
  • Hamburger restaurant
  • Fast food restaurant
  • Takeout restaurant
Working hours
  • Monday:6:15AM–10PM
  • Tuesday:6:15AM–10PM
  • Wednesday:6:15AM–10PM
  • Thursday:6:15AM–10PM
  • Friday:6:15AM–10PM
  • Saturday:6:15AM–10PM
  • Sunday:6:15AM–10PM
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