Drive through fast. Only problem a few times they dont include salt and sauces. You only realise that when you get home. But either than that service is good and food always fresh
Beautiful place, quiet and peaceful. Covid 19 regulations compliant, friendly staff and prompt service
Friendly staff, great service and wonderful food! Place looks great, neat & tidy. Everyone wearing gloves and making sure your order is perfect
Staff is very friendly and the restaurant itself is very neat. Drive thru is the best. I love everything about this outlet👌👌👌
Great portions and food fresh delicious only the service was a bit slow
The service was great🙌💃💖
Waited a long in the parking and got the wrong order. Requested extra sauce for all 4 orders but 2 didnt have extra sauce. Lastly we didnt get any tomato sauce n salt sachets,ate dry wedges. 😑 otherwise the chicken was tasty...
Love the food. Friendly service but they made me backup and wait in the drive-through on a weekday.
Always happy withy order. I usually order ahead for pickup and the process is eay and quick.
WORST SERVICE EVER.......VERY DISAPPOINTEDI just received the worst service ever from Nandos Horizon View. I placed an order at the drive through window and when I got to the collection window, I was told to wait 3 to 5 minutes to which I did not have a problem with. 25 minutes later I had to go inside the store to find out what the delay was. When I entered the a lady greeted me with my order......which was not even double checked with me. I complained again and all I got was a shoulder gesture. When I got home , we realized that the order was incorrect. I then called the store only to be told to return the order...which I disputed as it was not my mistake. I then asked to speak to the store manager only to be issued with a cell phone number which I called 3 times and the gave up. About 30 minutes later the manager then called me on my cell and when I expressed my unhappiness he then proceeded to explain to me that it was his day off and even went as far as telling me that he has financial difficulties as well as transport issues.....my heart goes out to him but I feel that as a loyal and paying customer I was robbed of R288,00 as that is what my order amounted too.Order was placed at 15:26Went inside the-store at 15:45.Received call from manager 16:35.WORST SERVICE EVER.......VERY DISAPPOINTED. HOPE THIS REACHES THE HIGHEST LEVEL AND THAT MY CONCERNS DO NOT FALL ON DEAF EARS...
When I went the drive thru was not working on Sunday 8th. I dont understand why would they close the drive thru in these covid times. I ddnt feel safe pulling and pushing the door, there was no one at the door to ensure that people sanitize when walking in, the sanitizer is in those spray bottle that everybody holds to spray (I dont understand why such a big restaurant ca not afford the step to sanitize. I will talk about the rudeness of the cashier some other time.
Loved the decor,and the customer care by a guy who works there.
I asked if they have magnum platinum and the lady at the window said yes. Finally when we arrive at the collection point, I was handed almond. That was disappointing. I dont like almond. The stiff can try and be honest about what is being sold. That would be appreciate. Overall the service was okay ish.
Very COVID-19 conscious. Good clean food and friendly service
Friendly staff and covid19 protocol followed and effecient service
Loved it from food to service it was great...I really enjoyed it.
Where do I even begin? march 29 I was given wedges that looked like they were left overs. I had to ask them to give me fresh wedges as they were even cold. they made fresh ones and I overlooked the ordeal.FF>> my recent trip was unbelievable...I got meat that looked like it was tempered with to make the rice curry bougie bowl before given to me, even the fries were . I showed management and she told me that there is nothing she can do cause I had tasted the meal. It took me a lot of energy, schooling them to respect my position as a paying customer. Manager seemed unbothered.
Had great service..order was correct
They took almost 45min to give me my order they prioritized drive thru orders more
This is one of the upgraded Nandos and we havent had a bad experience with the food in the drive through. The only issue with Nandos has always been that their prices has increased significantly over the years vs the portions they provide. When you compare takeaways from Nandos you might as well go and eat at a restaurant. The best Nandos that I ever visited is the one at Eagles view.
Food was as good as usual Nando standards
My favourite Nandos so far in the West. Great and fast service
When I placed my chicken order I forgot to be specific with which part I would like & the person who was assisting didnt even bother checking with me&the food was cold.
Its is clean, spacious and very warm (great stuff). The food was great!!! I have a very big family and we ordered quite a bit of food but they got everything to our table. I was also glad to see a basin with hot and cold water to wash our hands especially under the covid19 circumstances. Great Great Great!!!
A beautiful setting to have a relaxing evening meal.
One of the best Nandos in the area and really uped their game during lockdown!!!❤️ Food excellent!!!
Again today, I was disappointed by the quality of the meal we recieved. I have made peace with the fact that I will not be supporting them again.We support businesses with hard earned money and dont expect to receive poor quality service in return. Dry checking and chips. Not going back. Thanks you.I ordered burgers, they tasted like they were made the previous day. They were cold and soggy. My daughter could not finish hers. Had a really bad experience.
I love the taste of Nandos chickens but the chickens are really small.
Every time I go there, I get the best service. Never having a problem with the food.. its just thr best
The food was nice and delicious.... Place was warm specious ♥️♥️♥️
Always good food. Good covid protocols
Friendly staff,quick service and their food is good,thank you for the improvement
Had to wait a bit, still good service🙏
Drive through customers tale priority over take away customers. I waited an eternity
I just ordered a specific meal via Mr Delivery then i got a different meal from what i ordered. Very bad.
Bought lemon and herb chicken burger and chips,what a let down.Not a drop of sauce in the burger.one dry rubbery mess.The chips were bland and tasteless,no salt or spices anywhere.The hotpot were basically just rice and really no pulled chicken pieces anywhere.Huge let down and money wasted,they wont see me and all our friens and Fam again.They need to pull up their socks.Totally bad experience.
Fast drive through 👌
Friendly service and good food
They forgot to place my extra sauce
Food great but preparation takes long. Of you are nipping in lunchtime for a meal, be prepared to wait a while.
Best Nandos by far.
Proper Covid 19 scanning and preventative mechanisms. Prompt and warm services.
A nice Family restaurant, kiddies menu available as well
The staff was great .and they comply with the regulations. Good food
Always hot service
Excellent food 😋
Nandos is the best
I was not allowed to choose my pieces and they got my burger order wrong. I asked for plant based and they gave me chicken.
Very efficient staff
Best chicken ever
Very good staff
Smooth service no waiting and the staff is friendly and professional.
Great food 🍲
The food was delicious. Exactly what we needed for a long road trip!
I really enjoy eating at nandos HorizonAt least twice a month now that we can dine chicken is fresh everything is lovely guys please go and try it out
Nice staff very friend.
Quick service
Quick service but not as fast as KFC or McDonald
Thank you Masilo for being so helpfull
Nice dining 🍽
Love it.
Dining is quite big and the food is good
Not too crowded which I liked. No tissue in restroom though but service was great nonetheless.
Best Macdonald so far
Excellent service and fresh food
Good and quality service
Great Service😭
Service was slow and no communication
Ohh its the scenery for me💕
The chips were old and dry ,and the service was the worst , the whole experience was horrible.
Mmmm
Excellent service
Amazing food. Friendly & competent staff. Winner!!
Nice stuff members
Friendly and quick. Good job!
Best service and food
Very poor customer service
Affordable food and a great family sit down
Top of the range
They always get orders wrong
Organised and friendly staff.
Quick and efficient drive thru
Classy. Different. Helpful staff
They took way too long with my order. Worst nandos ever
Good service and delicious chicken 👌
Nice and Clean
Friendly service
Good service
Theyre quick and the food is fresh and delicious
Service was a bit slow