Went back again after giving a previous great review. This time when I got home found they had not included the 2 sparkling water. Too far to go back and fetch.

Just received the excellent service from the guy called KG he was very friendly. Excellent service KG keep up the good work

Pathetic service! See order attached and paid for. We never received the 1/4 chicken lemon and herb . They don’t answer their phones. One is not even able to report this to Mr Delivery all they ask for is a rating! In today’s times of difficulty one would hope that service is top of mind ! nandos you are not cutting it! I will definitely move on to an alternative choice ! Absolutely DO NOT RECOMMEND Nandos ! 😡

Disgusting service receive the incorrect food after waiting for 2 hours. Call the store to report and sort out only to be told the driver left they cannot help me they will send me the correct food in the morning. Really bad service and delivery.

Always a good food joint to either get a quick bite or takeouts for home or office. Food always full of flavour however chicken options is getting a bit expensive.We always had Nandos at least 3 times a month but unfortunately it is down to once a month.However, when I am on the go and need a quick and simple meal I always stop off and have the Nandos Hotpot with rice. Not much chicken but good enough for a lunch time meal. Eagles Landing Nandos have the best and biggest serving of hotpot, for eat in, than any of the other stores.

Was there last Friday and placed an order for 4 pitas and chips. After waiting 45minutes and still my order was not called. When I asked about my order I was told they forgot to make it and I had to wait another 15 minutes for the order to get ready. This type of service is unexceptable. Will definitely not use this branch in future.

Great Service.Fresh food.Seat in or take aways.Conveniently located.

For my People and you People lol. Great service as always from the call center ordering to picking up my order. Surprisingly I had asked for extra sauce many are times I have to beg for it but this time, it was on point loved it. Love the new look of the shop, decor is on point brings freshness.

We enjoyed the meal, but the Lemon & Herb tased more like a Medium and the Medium tased like a Hot.

Extra sauce is pointless to ask for, food always comes cold. Nandos has been a huge disappointment in the last 5 orders. It seems they take for granted that they are the better chicken out there. That is simply not true.

Ordered food for delivery from this Nandos and the service and food was pathetic to say the least .When placing the order the consultant advised that I would receive my order in 35-40mins .I only received my order after 1hr 20 mins ,after calling the store multiple times to query where my food was ,and every time they would say the driver left with it .When I eventually received my order I could barley eat any of it ,as the chicken was soooooooooo raw , literally pink on the bone . I have never received this kind of service and quality of food from other branches ,and was extremely disappointed ...... I WILL NEVER ORDER OR RECOMMED THIS BRANCH TO ANYONE EVER!!!!!!!!

Sit in, food was delicious, good portions , favourite Nandos.Chicken extra hotChicken mildColeslawSaladLivers hot

Very nice, clean and the staff is 100’s! Food was superb and everything was great. Guys keep up the good work and you’ll go places. SARAH is always smiling and works hard, Kudos to her 👍🏽

Stunning, healthy take away food. Never disappointed with the quality of service and food. Be prepared to wait 20+ minutes on busy evenings.

Food was dry. But tasty nonetheless

Wow what a friendly welcome I got from the lady taking my order her name Zanale is one of the friendliest staff. Thank you so much to all staff and management of nandos. You are the best...

Good food, above average but not mind blowing

A popular joint. 3 stars because Im just not a fan of how they do their chicken

Food was great. Service was excellent. We did a online order and were happy that it took even less time to wait for.

While waiting for my food for over 40 minutes I saw one of the staff members eating food with her hands and then dealing with a customer (during a pandemic) its disgusting regardless. I would not recommend this branch!!

It was okay. Staff wore masks properly and food came promptly but not hot. Chips were warm and soft but staff were very friendly.

Nandos sells great chicken but when it comes to their green salad its always disappointing the tomatoes are always over ripe and never that fresh and I have experienced that throughout all the Nandos branches in my area.

I recently ordered a full portion of the new Mozambican Paprika livers from another branch and was very happy with what I had ordered . It was delicious. Because I enjoyed the livers so much I thought it would be a treat to order again. I was however very disappointed at what I received. My full portion only ended up being a 1/4 portion. The livers had blackened from being burnt and the little sauce I did receive was not like the one I had the week before. Wont be back .

Burger was good, delivery too. Not happy with the chicken livers. I got 5 pieces with very little sauce. I weighed the food with the container, and it came to 148 grams. Thats not acceptable for the price of the starter...

Always good food. Keep up the good work

I ordered a family meal via uber eats. The meal was fantastic!!! Great value for money and everything was put together so nicely. The food was absolutely delicious!!!

I did not enjoy and wont go backOrdered tangy tomato and it was spicy hot. Terrace is so noisy from road traffic. Its expensive so that was a shockI used to love Nandos

I dont understand why deliveries drivers are forbidden to use public toilets on this shopping center

Worst service ever, i waited 2hrs for an order on the 24-06-2021, it was cancelled by 2 uber drivers because they took so long, I phoned the manager 3 times, he kept lying and saying the order was ready, however every time I asked the uber driver, he said he was still waiting. This is the second time this has happened and I have only used them twice. There goes my business.

After not visiting Nandos for years, we were a bit disappointed. The service was non-existant and the food was lacking - one member of our party had to send their food back to be heated as it arrived cold. Another member ordered lemon and herb chicken but received a meal that was incredibly spicy - he decided not to complain as our waitress seemed so disinterested that he thought not to bother.

Great service. A woman named Pauline served us. She was very sweet and helpful.

To say that I am appalled at the Nando’s in Eagles Landing would be putting it mildly. Yesterday, February 10, I ordered on Uber Eats at 19h00. This would give them more than enough time to prepare and deliver my order if they close at 21h00 (Curfew has been extended, so I know that they close at 21h00). At 20h20, I receive a notification that my order wouldn’t be delivered but my money would be reversed. Bear in mind that my area was experiencing LoadShedding and some restaurants were about to close. I also sympathise with the Uber Eats delivery man who had to wait an hour by the restaurant to pick up my order when he could have picked up other orders instead of wasting his time on an order that Nando’s canceled after an hour and twenty minutes. This is unacceptable and Nando’s should have notified me at least 30 minutes after I ordered that they wouldn’t deliver my order so I could make another plan on time. I would like to emphasize that this put us in a tricky position because by the time they notified us that the order wouldn’t be delivered, most restaurants were preparing to close. I am extremely disappointed with Nando’s Eagles Landing.

I live in Sundowner but go to Nandos Eagles Landing as it was highly recommend. I am a pensioner so eating out is a treat. Today I picked up Livers & Pap with Mozambique Paprika SauceThe Livers are toasted and burned around the edges..... NO Sauce !No Good Babba 😢☹😔

Fast and efficient service and usual good quality Nandoes food.

Ordered 2 pitas, there was no garnish inside but slapped with 4 pieces of chicken. If I wanted this I would I have ordered pitas with chicken strips. This is not worth the price I paid.

There was no manager to organise the ques tonight, people are collecting from phone orders, Mr D orders and then there is people arriving to order and everyone is packed in the tiny space trying to figure out what to do. There was a lady at the door spraying your hands as you enter, so I asked her which line or bunch is for collection , she told she is also collecting. A CUSTOMER was taking on the task of spraying hand sanitizer. What an absolute disgrace and extremely dangerous concerning Covid distancing. And then when I get home theres a chicken piece in my wifes veg wrap.

Costumer care is 100 and enjoyed the food were great

Sadly standards have dropped. The tangy tomato sauce was bland and thin. The chicken and chips were almost cold when packaged. A very disappointing meal from an outlet that used to be good.

Food was left out from my order which was paid and also got burnt and dry food

Awesome meal tonight. Super safe. Everyone in masks. Was a pleasure

Worst service which I’m experiencing with Nando’s eagle landing.The other day I was charged delivery fee and service fee.Today my food is taking 2 hours to be delivered after I spoke to Sanele (Manager) and he said my food already left the store to my house that’s after I went to look for the food in the store after an hour of ordering. Food was supposed to be delivered by 20:40 being ordered by 19:06.

Great place for lunch, loved it

Everytime I order, there is always 1/all the sides missing. But they are very efficient in rectifying it.

Friendly staff. Chicken was done to perfection. Thank you

NEVER GO TO THIS NANDOS.Arrived to order some lunch, I didnt know the name of the one new item I wanted to order so I explained it to the lady behind the counter only to be met with the most attitude someone could throw my way.She continued to try take my order but she mumbled everything so I couldnt even hear her speaking. When she asked if I wanted drinks and I said I did she scoffed at me and rolled her eyes so far back I saw the whites of her eyes!I have never had another human being go so out of their way to actively be rude towards me as a customer as I have with this woman. Not even sure if this is the right person as she wasnt wearing a name tag but the slip says I was served by Ndileka.In my personal opinion - fire her.Worst experience at a Nandos ever.

Definitely one of my favorite Nandos spots that I go to on weekends. Not too busy & the ambiance is just peaceful.

Best Nandos ever! Also has the best sunset view while having dinner with your family 😊

Their Nandos is always fresh. Never will you find it burnt or the rolls stale or the lettuce withered. The staff is friendly as well. I would drive from anywhere to come and buy this Nandos!

Had to come change my review... a whole hour and 30min waiting for a delivery that never came, no communication tht there is a problem, ended up goin to collect and the order wasnt even complete to top it off it was cold and like seriously so someone has to slp on empty stomach till we can collect the rest of the order tomorrow... DISAPPOINTING😡

Staff is very friend and service is exceptional

Very nice and clean. Friendly staff.

The staff there are very unfriendly compared to other Nandos in the 5km radius I regret not going to to my regular Nandos Featherbrooke what an unpleasant meal........

Had a bad experience, no one was working the tills, had to wait a while before placing an order

Proper, efficient and quick

Order Mild you get lemon and herb seems to be the case with this place. twice in a row now. Also first said Pulled chicken then said rather cancel pulled chicken order cause of cheese and i ordered normal Chicken wrap. I got pulled chicken. Useless

Will not be coming back to this branch .Food was dreadful and management there especially the Indian manager has no customer skills.I was charged an additional R2 per small butter without any notification. I should have been advised.

Friendly place

Great Nandos outlet! Love dining in there

Nice meal you never go wrong on nice food best food ever

The till lady Ndileka was unbelievably rude. Its like she was going out of her way to be as rude and horrible as she possibly could. Rolling her eyes, clicking her tongue, huffing, and mumbling under her breath. I was in there for probably a total of five minutes?Absolutely horrendous service.

Great food. Good service

Fantastic food, thanks guys

Great service abd fast people working there

Very good service

Used to be a lovely venue that I went to all the time. Unfortunately since the renovations, it doesnt seem that things were thought through properly. Found myself going there with friends and being forced to sit outside in the cold due to the lack of seating indoors. In the warmer months its fine, but any rainy or cold weather its just not an option. Changed my review from 3-4 stars as I can not complain about the actual food or staff. Just an uncomfortable inconvenience with the seating.

One quarter leg missing, tried on numerous occasions to call customer service, no one picked up, called to order number out of desperation, guy tells me he cant help me. MxmPoor service really, I paid for the following;1x Hotpot grand rice1x 1/4 CHK Xtra Hot1x1/4 CHK Mild(No Show)1x Peri Weg single

Good food - Good Service

Easy access, friendly staff and neat

The best Nandos in the area.

Unprofessional staffEspecially manager

Everyone enjoyed their food. If you must do a fast food.....Nandos will not disappoint. And this branch always has friendly, fast service. Easy, safe parking.

A Nandos with high standards 👍🏻.

Great service

Wish I could give them a zero. Ordered through their app & Uber Eats and their chicken had no sauce at all even when we tried to call them before hand to request sauce because we knew they might do it the 2nd time. The rolls were old and dry and not to mention burnt. Calling them to complain is of no use.

The kids kept singing with happiness

Chips are not the best. Chicken great but getting pricey.

Chicken was good. Rolls were too dry. Chicken livers were delicious. The staff are friendly and helpful

It is nice! The chicken is good! I bumped into a great special the other day. This eating joint is located within the Eagles Landing Shopping Center which is easily accessible from Christian De Wet Road.

Very busy, especially with delivery pickups, but consistant great Nandos food quality.

They dont have a collection queue, so u have to wait in long lines if ordered online.

Great eatery and environment. Above all the customer service from the staff is amazing!Appreciate the respect and value given to us as customers😊😊. Always a pleasure coming to the branch.

Quick and friendly. Yay.

Good

One of the better franchises. Excellent interior, good decor and vibe. Outside seating also available. Food is good, quality better than other Nandos in the area. Good service and food presentation. Rest rooms and restaurant feels clean.

They have improved I must say.

Great customer service.

Great spot. food was good, however there is too too much vinegar in the gravy of the livers and the table sauces.

Superb taste and service 🙏

Meal was great...... ..

The service was excellent. When I got home and served the meals ordered, the winglets were dry and very stale. Disappointed and feel its wasted money

When the sun sets it gets hot on one side of the sitting area

The service was very good.

I didnt stay long but the food was good and our order came out pretty quickly.

What a nice place to have dinner on the deck with a view. The stuff are very generous and agreeable. I will coming back.

I absolutely love Nandos and have been supporting the Eagles Landing Branch for a while. Unfortunately tonights experience was not satisfying at all. Fist of all the portions have decreased and price still remains the same and then to top it up the way the pita was presented was not delicious what so ever. Is it that hard to cut a pita properly and put all the fillings in nicely. Not even sure where the other half of the pita went. Service is also not up to scratch. Very disappointed :-(

Very bad service from the staff and the chicken was very dry....I didnt enjoy the food. The lady at the till was very rude to me and even other customers. I was there 2 weeks ago on a Saturday.

You accept my order I placed on uber eats bedore 6pm. Then you close your doors before my food is done and you take my money??

-1000 stars. The worst delivery service on the planet. Even worse than Pizza Hut. Ordered at 18:15 and received food at 20:15. Utterly disgusting. Food cold and looks like everything was thrown into the bag.Not the first time this has happened, the store manager clearly has no understanding of customer service.

Cistomer service used to be much better.

The revamp was not too bad. But the cost of what you get is bad. I dont feel its value for money.