Dont buy from this place!! Im so disappointed and disgusted. I used to drive all the way from Northcliff to buy their food but yesterdays platter for one, was disgusting. Firstly, the food was cold when I arrived to pick it up(I didnt even receive a call telling me its ready). On my way home, there was this bad smell coming from the box. When I arrived home, I realized why. The calamari strips and heads are offπ€’!! One of the mussels was greyπ€’ the prawns were dry and the fish was just bland. The salad was so disappointing with its stale cucumber and tomatoesπ€’.
I had family platter. Ordered fried fish. Food was good, the fish was not crispy. Occean Basket expensive, they must consider specials
Two of us went to Ocean Basket Emmarentia on 1 Jan 2021 for lunch and we were quite disappointed with the service. Everything took so long, the starters, the main course. No one checked up on us once we received the food. There was only one other table occupied so it wasnβt even that the store was busy.I was also rather disgusted as the mussels were not cleaned properly. The strings that are usually on the outside of the shell and are cleaned before consumption were inside the mussel, mixed in with the mussels itself and the sauce. It was disgusting and off putting and we are very disappointedWould not go back here in a hurry
π π π π π π6-Star ratingExcellent service, staff were friendly and kept on asking if everything was okFood was great!Everything was clean, neat and food came quickly and of exceptional standardThe best Ocean Basket around, will definitely go back
Excellent service, food was brilliant, the owner of the store was in attendance to make sure that all customers were satisfied this will be my go to ocean basket all the time, everything was clean, neat and well above standard. The best Halaal ocean basket around. Hands down.
Food was freshly prepared..... Service was excellent.... The fried calamari with extra lemon butter sauce is amazing... Thanks will call again
Fish was semi fresh little rice and half fresh chips, in these saving money times def wonf be buying from this ocean basket again.
Service was great. Staff, manager AND owner all checked in on us. The food was really tasty and the decor ties it all in just right. A perfect date night. Would definitely recommend ππ»
Lovely experience. Food and service was excellent. Thank you..
Excellent experience. The food was really good and the waiter was really pleasant. Thank you O. B
The wait was really long but the food was delicious... the R45 famous fish special rice chips and a tub of butter sauce sooo goodπππ
I enjoyed the buttersauce on the calamari. Excellent food.
This is the best seafood weve ever had. I will recommend this place to enyone who loves seafood. Atmosphere is awesome and the place is very clean up to COVID standards. . Manager / Owner and staff very friendly. We will definitely visit again. Keep it up guys xxx
Really good and fresh. Excellent service. Always on top of there game. OB Emmarentia u rock.
Great food and always top quality. Manager/owner very sweet and helpful. We went to celebrate the purchase of our new flat and the vibe and food was great. The manager/owner even brought extra garlic butter sauce. This is probably the 3rd or 4th time I have eaten at this ob and so far nil complaints. Keep its up!
Ordered take out last night, food was ontime.The food was amazing, fresh and delicious.Thank you
Awesome service and fish was fresh. Staff were really well trained and very friendly
Love the ocean basket, EmmarentiaGreat service,friendly staff
Not happy with the service.My husband ordered cuppuccino with cream, and it looked horrible.I will never go there again
The food was amazing. Food portions big in size .. excellent service and friendly staff ..Thanks to the owner on checking up on us as well ..
Best service, best quality, outstanding hygeine..nothing matches OB Emmarentia
Food was great. Service needs a bit of TLC. But overall it was good.
Had the crumbed Kingklip with roasted veggies.Very tasty and saucy dishβ¦top notch.
Friendly, clean, efficient and not forgetting extremely tasty
The owner and waitresses one of which her name was Abigail was absolutely friendly and absolutely welcoming, the food was marvelous and brought to us at a well timing. Only disappointment was the buns thats it coz it was hard and tiny but it wasnt a put off at all because everything else was amazing, the food, the sushi and the dessert, Jazzakallah and thank you for the wonderful experience, will definitely will be going there soon ππ
Great food ... service quality could improve.
Covid protocol in place, food is always up to standards. Will definitely eat at ocean basket emmarentia again
Quality of the food was great much better than other OBs, manadger was friendly, staff were great. Covid 19 protocol was in place with social distancing. Lovely experience as the restaurant was clean and had a great atmosphere. Please remember waiters dont get a salary they live off tips to please be generous when tipping. Will definitely visit this store again.
Food was good and Owner checked in to make sure we were happy with food and service. I will definitely visit Ocean Basket Emmarentia again.
Not at all what i know OB restaurants to be!No bread rolls garlic, chillies and tartare sauce brought to the table. Waiter was non-existant and my friend waited for about half an hour to get her food AFTER I GOT MINE.I was not impressed at all
Our meal came with under cooked rice which was very disappointing...couldnt return it as we ordered in.
Great service and food was excellent.
The food was good not excellent but over all it was a pleasant experience.
Great service and delicious food. The owner Mohamed Wadee is very friendly, down to earth and welcoming. Staff are also very friendly and accommodating. Will definitely eat here again.
Good food and friendly service..
Weve eating at this restaurant on numerous occasions. Always friendly staff the owner give you his personal attention and the food is always excellent ,would recommend it to all
We frequently dine at Ocean Basket Emmarentia and happy with the service and quality.This evening however we had a really disappointing experience at the restaurant.We understood that the restaurant was really busy and the service was really slow and delayed.We waited a while for service and when our food arrived after a long wait it was really unsatisfactory.The fish was so undercooked n it tasted raw.We tried to eat it but further on it tasted worse and so we complained.The fish was replaced with a half size piece of the original fish we were served previously with no apology from a very present manager/Owner.He was very aware that there was a complaint and he should have addressed it ASAP.Lotsa excuses given by the waitress.A review was requested on a visible review snap scan box on the table and we gave one honestly because we were so unhappy with the food.The manager/owner was walking around mingling with other customers but not once did he approach our table to ask us if we were ok or if our complaint was attended too.On our way out this very manager/owner of this establishment confronted my husband OUTSIDE his Restaurant on the pavement in a really arrogant and rude tone saying Did you review my restaurantThen blatanly denying that there was a problem with the food.No apology or remorse at all.His approach was so defensive.Why approach us outside the restaurant?Was he scared that the other patrons would see his behaviour and hear our complaint? To avoid a confrontation and argument my husband walked away.Is that customer service?You cannot make excuses for poor quality and service.If you cannot handle criticism then please DONT request a review.Thank you Ocean Basket Emmerantia.Your establishment has just lost a loyal client.Please learn to treat your customers with respect and goodness as they are paying you for a service.Unhappy Clients.πππ
Weβve been to Ocean Basket Emmarentia for the second time today and the service and food was excellent on both occasions. The same waitress assisted us, Sammy and she is a gem! I love the store location and ease of parking right in front of the store. I have to add the portion sizes are great π I highly recommend this store if you want an authentic OB meal π
No smile or greetings on arrival didnt feel like OB that I go allover SA that was my first and last visit to OB emmarentiaI was going to order main course but I decided to walk out only bought starter and sushi plater
Excellent food, great service.. highly recommend.
Iβve eaten here before and the food was satisfactory, however my last visit to this establishment was βsaltyβ. I ordered a full deck platter. The calamari was like rubber and all the food was extremely salty. I asked to speak to the manger but he was not interested in chatting to me. I paid the bill and left. Probably wonβt eat here again. Not because of the food but due to the no care attitude of the manager.
My favorite seafood restaurant is Ocean basket.This branch is cosy and inside is nice, specially flowers inside. But the door and outside not that great looking.Food was nice though they did a small mistake in our order but we dm found out only at home! So check your food at store.
One of the best Ocean Baskets Ive been to. Food is fresh and delicious.
If I could give a negative rating I would , heres my list why:Dirty glassesStained platesChipped sushi bowlFood came coldSushi was clumpyLemon for fish came after we ate our meals lolπRude waitress was arguing whether I know what sushi isThis was suppost to be an awesome evening for a family of 7.....disappointed
The Staff was very friendly and welcoming. The food was fresh and tasty from the seafood platter to the sushi. The waitress was friendly and the service was excellent. Will definitely visit again.
Food oh so tasty, just restored the faith in the brand. Keep it up OB Emmerantia
Awesome service, awesome food!!!
Very good service, and food is amazing.
Service - 5/5Food - 5/5Ambience - 5/5Staff - 5/5Took my wife for our anniversary. Everything was perfect. Would DEFINITELY recommend for your shortlist of places to dine
Amazing service and everything was outstanding. Friendly staff. The meals were absolutely divine. Excellent all round. Thank you so muchπ
For a moment, I though I was next to the ocean, a reflection of how fresh their fish is and how beautifully its been prepared. Well done to the team involved π
Had lunch with family on Saturday. Ordered full platter. Service was excellent, so Prompt. Staff so pleasant and polite. Lovely ambiance....definitely recommend this ocean basket to all...thank you
Really good food and a great welcoming atmosphereThey dont serve alcohol, which I dont really mind. Just useful to know.
Hubby and I took a little detour to Emmarentia for our anniversary!We tried out @obemmarentia and it was definitely worth it even though hubby is allergic to fish ππ ...For starters we had fried halloumi dipped into a sweet hilli sauce.For mains we had a platter for 2 that consisted of 2pieces of Hake, prince prawns, calamari, muscles, rice and chips! The meal was devineπ€€ all the way to the crispy chippies and the delicious lemon butter sauce.We had lemonade to drink and not forgetting our 2 glasses of water!I honestly love the set up and just how good the service was! Definitely a much better experience then when I had OB in Fordsburg...The best part was how welcoming and friendly the owner was, he checked on all his customers and was ever ready to help one of the tables on how to eat his oysters!Its a 9/10 for us!
So far the best ocean basket in town although was a little disappointed on the last visit an the food was not up to standards
A relatively new opening of this common franchise. I enjoy most of the outlets, they provide a very consistent food fare.This outlet ran a special for today. If the service and food quality remains this good, I will certainly be back! Well done and worth the effort of a visit. π€
The food came quickly, it was delicious and the fish portions were large and well worth it. Even the lemonade jug was devineπ
Welcome to Emmarentia!! Stunning, clean restaurant. Exceptional tasty food!! Thanks for your friendly service - felt extremely welcome. Thanks for the personal attention. Well done and best of luck!
First take out meal since the beginning of lockdown. And let me tell you, it smashed all expectations. Lovely staff, caring owner and good food, the perfect combination for a Saturday lunch. Thank you Ocean Basket Emmarentia.
Food was good but overall service can be improved when having a sit down meal.
Very tasty and yummy good, The best ocean Basket. Mohammed and his crew are excellent.
Mohamed and his staff are excellent. We go way back another Wadee from home . Well done Mo, May Allah grant u lots of barakaah.Koster misses you.
Excellent freshly prepared fish exactly the way we love it!Cant wait for next time!
Neat and clean, great service, great food.. i feel that the fish was overcooked and not consistent.
The restaurant had just recently opened in the area and the you could feel the new atmosphere. The food was great and the order didnt take too long to get prepared. The oysters did take too long though. There was no visible sight of the oyster tank. Other than that it was a great place for lunch.
We had dinner.... food was excellent.. friendly service.. highly recommendπ
It was awesome, loved the service nice and clean even the toilets πand yes its halaal guys. Dont forget to buy bouncing balls at the entrance for the kids before leaving πβ½
Excellent food, excellent service!!!
Quick and effecient service at OB Emmerentia.. Food was amazing! A wonderful dine out.. Thanks OB Emmerentia..
Really good food and service!!!
Service excellent.. Food hot and tasty. Thank you
Amazing... the service was outstanding. Friendly staff. Freshest of products and divine meals. Excellent all round.
Took Mrs. out for her birthday. We all enjoyed our meals. But the best part was to see wife who throughly enjoyed the day ... especially when the staff came to sing.. **Happy Birthday* at the table for her and presented a bowl of ice-cream as a gift with complements from management.
The fish & chips today ranks among the best I have ever tasted!Good old fashioned Fish & Chips done to perfection: Both fish & chips crisp on the outside & soft on the inside...& piping hot.Service swift, efficient & pleasant.Keep it up OB Emmarentia!
Was at OB Emmarentia over the weekend .Fresh & tasty food , friendly staff as well as quick service. Will definitely visit again & continue to support OB Emmarentia
Excellent best in town. please support our local restaurants you wont regret it
It was an amazing experience with excellent customer service. The food was delicious and the layout of the area was perfect as I could sit comfortably and enjoy the buzzing streets of greenside. Overall it was a well spent night. If good food and ambiance is what you are looking for this is the perfect place for you.
Good service good food loves this restaurant
Food and service was excellentWe all really enjoyed the foodOur seafood platters were well prepared and delicious π
Great service and tasty food.will definitely be back.Also they are compliant with all safety rules and regulations
Cosy and comfortable....good food amd service
Finally a store with a decent sized family table. Every store should have one of those.From the sushi to the halloumi, the food was great!Excellent host, friendly staff, proper service & lively atmosphere. Perfect spot for a family meal!See you again soon...
We had 2X24 Prince prawns this evening. The prawns were superbly cooked and the lemon butter sauce was excellent. It was a perfect take away meal and definitely will not be our last from Ocean Basket Emmarentia. Jeff
The food is fresh from the pot to the table, I was very impressed as the platter came out with the steamπ.Very friendly staff as well.
Always a great meal, enjoyed by the whole family. The calamari fried and topped with lemon butter sauce was absolutely superb! Our favorite halaal ocean basket, keep it up!
Ive never been a fan of Ocean bracket due to my previous bad experiences but this Ocean Basket is on another level. Excellent food, fantastic service and friendly staff. It was so good, that Ive been there twice this week. I will definitely go back again.
Well prepared seafood.. Good service
I enjoyed the hearty (fantastic?)
Well done OB Emmerentia! I came in on Thursday and told my husband and sister that THIS is the best OB I have ever frequented. All of us came back on Saturday and they were as surprised as I was. This is our new favourite place and please do not change the supplier. The quality of the food is absolutely fantastic and delicious. Looking forward to the next one! Chantal
An awesome amazing lunch experience at Ocean Basket Emmarentia.. Excellent food Taste..excellent Friendly service ....Well done ...this is my style of an awesome lunch
Good service
Food was excellent, service was spot on. Could not have asked for anything better.