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KFC Rooihuiskraal
Gateway Shopping Centre, Corner Old Johannesburg Road &, Sarel Baard Cres, Rooihuiskraal, Centurion, 0154, South Africa
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Ch
Review №1

The food is similar to other KFC fast food outlets but very often one has to wait for something to be prepared

Ro
Review №2

Absolutely disgusting food... Old food served. Pathetic service also

Ho
Review №3

They gave good service, not too sure about the new electrical system there, as they seem to be struggling to balance the orders also coming in via the drive thru

De
Review №4

Had to wait for basic chicken pieces for 15 minutes which was a bit disappointing but the rest was, as always good. The staff are really friendly which is why we keep going back

ja
Review №5

Service was very good but the quality of the food was definitely not up to standard. The chicken tasted and seemed to be n few days old. Really KFC havent bought from you in a long time due to the same incident at another branches . And you just again showed me why we as a family stopped buying your food. Would rather drive al the way to Machachos or Chicken Licken they taste beter , fresher and most of all cheaper

Da
Review №6

Would have given a zero if the option was available,Went through the drive through, Esther and her teammates were more concerned about the change in shift and than the serving us, despite us being the only car that was there.Even tried to direct me to park in the parking lot to make their service turn around time look good.Ignored the fact that I can only speak English and continued to instruct me in what I think is Sotho.

Bi
Review №7

If I could give 0, I would have. Poor service, poor quality food

Aa
Review №8

They were very aware of and implemented all Covid-19 protocols. Very friendly and efficient.

Ro
Review №9

Long que,once order was placed in drive thru I still had to wait in parking lot for my order. I made a mistake not to check the order and once at my destination only realised the ordèr was incorrect and items ordered were not in order.Not impressed.....grrr

El
Review №10

The service was welcoming and friendly.They could something about the portion. I was not happy at all.

Ng
Review №11

Fast drive through. Loved it

De
Review №12

Great service!! On of the best KFCs if visited

Ge
Review №13

Its a KFC :) its a bit of a tight squeeze (size and parking), but the quality is standard and service is good. I marked it down because I almost got killed twice on the way there... only reason to stop at this one is if you are in the area...

Sy
Review №14

Every single time, even if its just 4 burgers, Im asked to wait in the parking area even though its not busy at all, the last time the wait was nearly 20 minutes after I was told they just have to make the hash browns first. Fast food not

Me
Review №15

Staff not too friendly, also not really good communication from them, food wasnt bad at all. Would recommend for drive through rather than going in for sit down.

ta
Review №16

Super quick, most KFCs must come to learn from this one

te
Review №17

Yah my favorite KFC Good consistencyGreat service

Ad
Review №18

So disappointed today meat was disaster. .. not testy at all

Bo
Review №19

Never disappoints, service is quick. Their drive through is a real drive through. No delays whatsoever.

Bi
Review №20

We will no longer be supporting your franchise. 5th time we have asked for no wings and everytime we get wings in our meal. If I wanted wings I would order it. I have complained many times and they are not bothered.

Ts
Review №21

Their service is quick and they are considerate of their customers

Be
Review №22

The Service was Nice but the food is a disaster sometimes. They will give you food without tomatoes or salt how are you going to eat those chips? Sometimes the chicken is super oily as if they have fried it for more than one time. I wish I could share the all star box that I just bought today. So disappointed

Bo
Review №23

Professional, they once gave me a free meal after they had gave me a wrong order. Im happy cos they did not give me hustles

mi
Review №24

I got horrific food poisoning from eating there the 3rd of June 2021. The staff were really friendly though I can’t complain about the service.

Ko
Review №25

Just had to wait quite long for my food but staff was friendly and the food was good.

Ja
Review №26

This is my first 1star rating ever. Continental draft is quicker than the service you get here. 1 hour to get through the drive through.

ob
Review №27

Excellent service, and the food is always tasty

Ni
Review №28

The drive through experience is not the best. Its always so slow.

Sh
Review №29

We had a very bad experience tonight at this KFC. All of the food tasted old and oily. My burger didnt even have a bottom bun, only the one at the top and the lettuce was soggy and not fresh at all. I will think twice before supporting them again. Usually the food isnt too bad here.

S.
Review №30

Recieved the wrong order. Ordered a zinger burger and recieved a snack burger (was using drive through), by the time I noticed I had driven off and had a 1pm appointment and it was 12h40 so I couldnt go back. Please work on checking the orders when packing! Was dissapoing as I was starving and just got a snack.

Je
Review №31

Situated conveniently on main road. Service was surprisingly quick during lunch period. Well done guys.

Br
Review №32

Ordered dunked winks and I got zinger wings instead. Only realized it When I got home, the zinger winds were burnt and tasted ashy, as for the dunked twister its the worst wrap Ive ever tasted.

Si
Review №33

Its always nice specially when we see familiar faces always

Qu
Review №34

I loved this shop because it has good quality service. And their products are fresh

We
Review №35

I dont know why you say you open till 22:00 but I ordered 21:46 and theres noooo Chicken!!!!. Think this is laziness. So they only have 1 of double crunch, box master,twister and 2 dunked pops left. Surely you dont want to do business. Pathetic really!!!!!!

Th
Review №36

My favorite KFC franchise in the world so far❤😋

Ne
Review №37

The staff who works there have facinating smile, they deserve 5 stars for that. but the problems also happens sometime, once i got chichen piece missing, once streetwise 2 pap but no pap, once coffeeactually a cup of milk, and most important, chicken piece is so tiny recently!what i learnt was i must check before leaving the restaurant

Br
Review №38

Waiting 22 min forn a take away with no apology

St
Review №39

Sometimes good, sometimes great.. Some days I just dont want to go back..

St
Review №40

Very bad. Half my order was not included in the bag I got. Unfortunately only saw this when I got home....check everything before you leave

Be
Review №41

Good quality. Good service. Up to standard to be expected of KFC

Me
Review №42

Poor food quality! Disgusting!

Go
Review №43

I visited the fast food restaurant in the morning and lets just say I wasnt attended to, no one acted in a timely manner upon my arrival to check my temperature or sanitize my hands. They were beyond obliged to take my order but only later realized that they didnt follow Covid policies and procedures, such as writing down my details and when the waiter finally realized she was just so awfully rude and still managed to get my name wrong

Ne
Review №44

Hate the accessibility

Ig
Review №45

The service is good

Ma
Review №46

Never have I ever had such rude service and to top it all the lady who served me used her bare hands to pick chicken from the warmer and put into the boxes, even though the serving tongs were available.

Ja
Review №47

Quick and friendly! They make really good Zinger Wings!

Li
Review №48

Over the 5 past visits to the drive-thru, we had to wait in the parking lot to receive our order. Every time the food would be luke warm. Not my favourite branch...

An
Review №49

Worst service service ever. Food was horrible.Dam shame .......

Ve
Review №50

Quick, friendly and best family meals offered

Ha
Review №51

Drive thru is supposed to be quick. But excuses that theyvstill preparing food, will take approximately 10min. Why a drive thru then. Food is ok, not rhe best prepared.

He
Review №52

No one there to help even an hour befor closing time. Very disappointed in the staff service there. Not a good KFC to visit.

Ca
Review №53

The ladies are always so friendly and food is fresh and warm

Nk
Review №54

Predictable QS restaurant, on point everytime

Ju
Review №55

Freshest KFC boxmaster and sliders Ive ever had and the friendliest staff Ive ever encountered at KFC country-wide. Thanks for your amazing patronage and delicious food guys. You rock!

Le
Review №56

Fast fresh meals

Ge
Review №57

Loved it, fresh hot and tasty

xo
Review №58

Good service

Hi
Review №59

30 min for a small order on a quiet day is not acceptable.

ch
Review №60

They follow the new covid protocol very closely, tables and chairs are sanitized before customers sit down

Go
Review №61

Friendly & clean family place

Ru
Review №62

Received great service from the staff. Friendly and willing to assist.

He
Review №63

Staff very friendly n service was great

Jo
Review №64

We went through the drive through. Quick, efficient, great service and the food was excellent.

Be
Review №65

Service very poor. Walk in not assisted promptly. Ficus only give to UBA EATS.

Mb
Review №66

Surely KFC outlets are not the same. This one is on the top league! I who ever cooks Pap and mixes the spice deserves a raise!

Ya
Review №67

Good taste and reasonable service speed.

Pi
Review №68

Always friendly staff and food is always excellent

Un
Review №69

Poor service experience!

He
Review №70

Drive-thru always becomes a stop and wait . always asked to stop in the parking bay and wait for food and its never a big order

As
Review №71

Terrible service. Went to KFC after a long time, I remember now why I stopped going to KFC. Staff very unfriendly, have no clue what Halaal means. Ordered a Zinger Fully Loaded Box Meal. They gave me a Boxmaster. No Zinger Sauce in the Zinger Burger I ordered separately.

Ca
Review №72

They were busy but fast and friendly service. Very efficient.

Er
Review №73

Stuff are very useless

CJ
Review №74

Orderd through Mr. D. Paid R50 for a twister with almost nothing on it. Not worth the money.

Ry
Review №75

So pleasantly surprised by the cheerful good service from the staff at this KFC.They made sure I was satisfied by checking thoroughly if I needed anything else.Food came out quickly and with a smile. I felt like their only customer the whole day.The restaurant and restrooms was clean. The press to pour tap was a bit frustrating as it only switched the water on for about 1.5 seconds.Felt safe to sit down and eat.

Cl
Review №76

Drive thru was delaying.it took me 20min to be saved

Ba
Review №77

Quick service

De
Review №78

Service is good but the new straws please get the old red straws back. I did not enjoy my very berry because of this straw. Before I get to the middle of my drink the straw looses its shape and I cannot enjoy my drink.

Tr
Review №79

Good experience

Ba
Review №80

Efficient drive through.

Nc
Review №81

Their service is excellent and they serve freshly cooked food

De
Review №82

Fast and efficient drive-thru! Always gets the order right.

Nk
Review №83

Good place to chill

Sa
Review №84

Meat was terrible and oily. The service was good but even the burgers had no seasoning. It was so so bad my kids and i couldnt finish our meals.

Ma
Review №85

This franchise has really fast service compared to most KFC stores and amazing taste and freshness of items.

Ku
Review №86

The queue at the drive thru was too long.

Br
Review №87

Perfectly average, staff are very friendly though

Co
Review №88

Good service

Pa
Review №89

This place without a doubt did the trick and filled the gap pretty quickly.It is what it is and was most certainly finger licking good.

Ke
Review №90

The cashier was very friendly and it was clean.

Ma
Review №91

Fresh meat every day 🥰🥰🥰

Wa
Review №92

Every felt like being harassed by homeless people inside of a KFC branch? Then this is the place for you.I went in one evening, and a homeless man asked me for some cash (inside the store!). I dont carry cash, ever, so I told him this. He proceeded to come closer, and demanded that I buy him a meal. Now, I usually have no issue with this, I have bought many meals for homeless people in the past. But when someone demands something from me that they have no right to demand, I take essentially refuse to even entertain what it is that they want. So I told him no, I am not prepared to help him. He proceeded to shout at me, call me a racist, and eventually told me I will show you. The KFC staff did nothing, they stood wide eyed, and just let this whole scene play out. The homeless man went to the parking lot and begged for money from one of the other customers, and he returned inside shortly thereafter to wave the R20 note in my face. He then slapped it down on the counter and demanded that the staff make him a meal, all the while looking at me and saying see, I dont need you ****.While I sat in the parking lot eating my meal, I watched this same homeless man walk across to the liquor city. I am not saying he went there to buy alcohol but you can do the math.

Na
Review №93

Great service

No
Review №94

Good service

El
Review №95

Best KFC in Centurion. Willing to go the extra mile. Love you guys❤

Ja
Review №96

Food fantastic, super fast service and friendly personell

wh
Review №97

Does everything have to be fried and chicken? They need to be more creative

Ko
Review №98

Great place and good service too

Ro
Review №99

Minus 5 if it was possible. Stinking attitude of personnel, especially a young lady named Esther. Clearing waiting orders from scheduled orders to show good turnarounds on stats without actual orders having been fulfilled / delivered. Upon querying we were made to feel that it was our fault, then treated as if we were dirt and were being done a favour. Definitely will not see me as a repeat / returning CUSTOMER!!!

Ne
Review №100

Dont have stock. Ever. Always asked to wait or told somethings not available

Information
83 Photos
100 Comments
3.2 Rating
  • Address:Gateway Shopping Centre, Corner Old Johannesburg Road &, Sarel Baard Cres, Rooihuiskraal, Centurion, 0154, South Africa
  • Site:https://locations.kfc.co.za/gauteng/centurion/gateway-shopping-centre-corner-old-johannesburg-road-&-sarel-baard-road?y_source=1_MTU0MDMzNjQtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 12 661 4702
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
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