From the minute we walked in we were welcomed with open arms. Im all about customer satisfaction and building trust as well as honest relationships goes a long way. We were introduced to staff who just walked through the doors after done with an installation. We had a follow up visit to see how the self installation is going. We were offered more than enough advice about the product we bought as well as a general how to if you will. Being available always when not even at the office to serve a customer in need of spare parts. You have exceeded my expectations and you will always have a permanent place on my contact list for the first person Ill phone relating to the products you sell. Thank you for being so passionate, open and engaging. You definitely know how to put a smile on a face. You deserve this 5 star rating, without a doubt!!!Best wishes,Heinrich

After shopping around for a few weeks, Neil’s pricing made us comfortable to buy from Kevdon.Their installation was also impressive - Michael did a perfect job. We are impressed and can only reward them with a five star rating.

What a wonderful experience using Kevdon Fireplaces, Neil and i concluded everything over the phone, he also saved me from purchasing a new chimney and had Alan the installer remove my old fireplace, fit an extra 1m insulated piece,the Modena Fireplace, lit the fire and left. They arrived when they said they would...This was Exceptional service

We had the Modena white fireplace installed. Excellent service from Neil @ Kevdon and from Michael who did the installation. Micheal and his team did a sterling job. Highly recommended 👍

Very impressed with the service that I received from Kevdon Fireplaces. Quick turnaround time and very good installer. Installation was done very well professionally.

So rare to find such a professional outfit. An absolute pleasure to deal with from start to finish. Thanks to Neil, Michael and the team for the great product and service

Very professional installation and workmanship.I’m really satisfied with Kevdon fireplaces, service is prompt and friendly. Definitely recommend, if your interested in purchasing a great home fireplace.

Painless experience. Professional installation. What a great team.

I contacted Kevdon last week through their website and received a quote from Neil on the 27th of May. We chatted over whats app and 6 days later I now have an amazing Modena Lux unit in my home. The entire experience was seamless, easy and stress free. Michael and his team worked efficiently, effectively and neatly in installing the unit. Super happy with the quality, design and affordability! Thank you Neil and Michael. Fantastic work!!

Excellent speedy, efficient and friendly service not to mention a great product and workmanship.

What an amazing experience from beginning to end, great advice great installation at very reasonable pricing. Professionals !

Excellent customer service, if you need a fireplace. Neil is fantastic and chatted to me about a fireplace after hours and looked for ways to save me money.

Thanks Neil for great service and advice when buying a fireplace. Got mine burning last night and what a pleasure it was, would definately recommend anybody who is in the market, thanks for all round quality!

We are very happy with our new fireplace! Superb service and knowledgeable advice. Thanks Neil and Kevdon!

Neil, Michael & Joseph are a friendly, efficient and competent team that provided us with 5 star service at an affordable price.We have no hesitation in recommending them as 1st class fireplace suppliers and installers.Angelo & JaneSomerset West

Great service from Neil and Michael ! The oven is working fantastic !

Kevdon Fireplaces visited me to give me options of the best spot in my lounge/dining room. As soon as I placed my order the well equipped team arrived the next morning. Within 3 hours the fireplace was installed. I collected kindling and lit the fire with instructions from Neil! It was straightforward. Thank you for you professional service!

Started with a call for advice, getting a quote and then accepted a quote from another company.... They could not deliver so called called Neil again, accepted his quote and two days later we enjoying our new Talon Fireplace! Thank you for the excellent service and advice, will definitely recommend your services!

We would like to thank Neil from Kevdon for the assistance he gave us in choosing a fireplace for our home. His advice and knowledge was great. We would recommend anyone wishing to install a fireplace to contact Neil. We also thank Mike and his team who installed our fireplace, their work was exceptional and professional. Thank you all.

Neil and Michael (installer) came and discussed all available options at my house. Very professional and friendly guys. My fireplace was installed the next day. A job very well done ! I can most definitely suggest them to anybody that wants a fireplace.

Cannot recommend Kevdon Fireplaces enough! From the first call to enquire how to install all they way through to how to start the first fire, the team were brilliant. It only took a week from enquiry to having a roaring fireplace in my living room. Exceptional advice and a very competitive rate. The team were superb.

Highly recommended! Honest, reliable and affordable. Great service! Thanks Neil.

Why buy somewhere else?

Great service with professional advice. Thanks, Neil and team!