Im dissapointed in this store, theres just too many bulk displays making walkways narrow, even at the tills. Staff dont wear their masks at all and cold chain perishables such as yoghurt are not packed in fridges. Not a pleasant experience and wouldnt recommend this store which is a shame that the rest of this shopping centre is a pleasure.
I got all items that was advertised on the sms I received from Shoprite stores sale and I was another happy customer.
Me and my husband visited the store this morning and it was pumping already just after 8.30am. The Store Manager Grant was very helpful Awsome customer service for getting our dispensers that was on special for R99 each. And a big thank you to the gentlemen who brought it and checked it if its in good order. As well to the guy in dressed in casual who assisted s us with the hose pipe. Awsome customer service.. Keeep it up.
Its good this place because it close late so even after work one can go and do shopping
Very nice but limited stock.No coriander. No oregano.No chicken braai packs. Only big frozen chicken packs. Small variety of canned tomatoes.
I love this store. It can be over populated over weekends. Therefore I try and do my shopping during the week to avoid the crowd. They are fully stocked and the staff is very friendly. The store is quite big and I specifically love their Xtra Savings card. At the till I joyfully watch how rands are reduced from my actual total once the casier swipes my Xtra Savings Shoprite card....love it...
This store I must say always leaves me walking out with far more than I planned on getting.. I always seem to find things in the store in areas I dont expect to find. They market their products well for impulse buyers. Staff always friendly and helpful qauilty is good an fresh. I recommend this store to all in the area it will surprise you. Would have been 5 stars but its always full and with covid its a concern so 5 stars from me when there is better crowd control.
Shoprite watergate mall has the unfriendliest and unprofessional staff. The cashiers has an attitude like theyre doing you a favour by helping you, the floor staff even worse.
LIKE THE THOUGHT OF BEING ABLE TO GO TO SHOPRITE A BIT LATER IN THE DAY......AND ALSO BEING 1 OF THE AFFORDABLE SRORES👌
Poor quality fresh produce. Ive had one too many poor experiences at this store
Nice place to shopping its secure as well so thats what makes Peace of mind
Love it for the way all things can quickly be done... it doesnt become as full as the regular shopping centres. It doesnt have everything, yes, but its super convenient in terms of the services it has
Nice specials when I was there. Staff well informed and friendly
Service wise they are the best out of the shop rites stores servicing mainly black people..
Always a pleasure to do shopping at Watergate Mall. Only issue is the entrance with the booms causing a bottle nek.
Nice place to do your monthly groceries. It tends to get a little crowded at times but its still a good place
Not a bad shopping mall at all..never almost full
Very spacious, clean and organized. Every item on promotion, you will find on the shelves. Helpful and friendly staff. Quick cashiers too.
Has stores that might be very essential to you. Food, groceries, e.t.c
If I could give zero I would my experience today was that the staff extremely unfriendly not helpful and dont expect the staff to even greet and I do understand shop work is tough but greeting is free
The environment was clean and has easy access to all my essential services.
Service is not up to standard...long lines with no manager in site to manage the store propley..there is also no urgency in the cashers..the money market is the worse.
Staff always willing to assist and if confused as to a certain item is stored staff member will take you to the correct location
Nice place to shop lots of bargains
Visited during looting spree in other provinces, great to see mall open for business and people shopping peacefully.
Its Shoprite... What more can I say... Excellent specials, service yes yes yes
Been at the butcher shop excellent ,fresh meats. Setup beautiful and friendly service cheap with quality meats a must to be
Not too crowded but check out aisles are just too narrow
Found what I was looking for. A very nice shopping experience
Always packed, no social distance , fridges are always empty the cool drink is always on the floor
If you are at the mall then visit Joes pies the best pies in town.
Always very peacefull and fun shopping at watergate shoptrite with my wife and kids and not far from were home is give them a 10 star etc.
Shoprite Watergate mall is very convenient and easy to shop at.
I am very disappointed as the services with regards to cash withdrawals; whereby I was send from the one cashier to the next to the next🙄 Addressed it with the branch manager who to my suprise also directed me to another cashier who informed me its their policy to first assist the customer in line prior assisting me although I already was in a queue. So I have to waited again....😡😩 Wheres customer service friendly and store management ethics 🤯😰
The place is very clean and good service workers are very nice
I enjoy shopping here.. the store is neat and is convenient
Is a very clean shoprite I enjoy shop there stuff is friendly
Not to good an not very bad..cashers can be a bit morr infriendly...more tills ipen specially sassa and peak hour times..need more space please otherwise a good
Good place to shop but not on the weekends
Its nice, convenient, almost every thing in 1 store
Like to buy my chicken there low prices
Big ,spacious ,friendly staff and convenient hours
Its a stop and go Mall, very convenient and good operating hours till 20:00hrs.
Always has stock of the essential, clean and the lines move quick.
Good parking facilities.
Big building, clean & neat , fresh products, quick service with affordable price, i really enjoy shopping shoprite Watergate mall
I prefer shoprite Watergate as they are always clean the store has a greater variety and there is generally just a better etiquette than most other shoprite stores in the bigger Mplain area
I like shopping at this shoprite as it stocks items I buy
I was very nice going to Watergate, plus it is not so crowed like other shopping places.
Shoprite bakery staff are unfriendly and unhelpful. No customer service. Shoprite should send them for customer care training
Lines are extremely long but its worth the price by a few shops
Their retail hrs ar gud ,service from the staff is Gud ,the shop clean Big up Watergate Shopryt
Amazing & friendly enviroment
Easily accessible parking. Tends to be crowded during pay days.
The mall is cool very sociable and safe.l also went to lewis furniture shop.had a little glitch last week but l would like to commend how my complaint was handled,its definitely a shop to go to.they have a good a sociable customer care.even though l had a problem last week due to network issues but.l enjoyed how they resolve their customers issues.thank you keep up the good work lewis shop.hope you continue doing the best to everyone👏🤝
Very busy as usual, but the people I saw were all wearing masks
Was very quick and easy when opening up. Still appreciate not having to stand in line for more than 30min on a busy day.
Big Joe Pies...Advertisement poster clearly shows PIES for only R10.ooPasted in the window...Upon enquiry we told there are NO-MORE of these R10.00 PIES... Available..We then advise that the poster be removed as its a MISLEADING ADVERTISEMENT..and to re-use the poster...once stock is available...The girls respond that its too much effort to take down the poster... and then put it up again...PS...THE one responding...must be too busy...doing absolutely nothing....
It was my first time being there visited the money market and the service was great and was helped quickly
Staff not friendly or helpful. Place is dirty and smells bad. We got laughed at when we complained.
Its a pleasure to walk into shoprite its always clean and staff always happy to assist and thy are a jolly crowd
Debonairs disappointing
It was great good service, clean and cashier was friendly and fast
Not the best quality but fair prices
Its so covenient to shop at watergate
Shoprite at watergate mall is super big and neat and their shelves are full. Loved it
Convenient, no long ques,
Not bad it is my favorite shopping experience
Got some lovely specials today 😁
Visfabriek very good value and big inside, mainly frozen goods
I always enjoy doing shopping here... 🤞👌
A refreshingly big Shoprite for the area its in. Has quite a few unconventional items as well.
Awesome..nice to shop and relax inviroment
Great store, quite busy today......not always this busy though
Store was very untidy. Some staff members were stroppy.
Always have what you need,
Affordable grocery for the family @ low price.
Good all the time
Just put more than one cashier on money market side .
Always wonderful its actually the only place for me that I get anything and everything at once
Pleasant shopping experience. Everything you need is available.
Convenient trading hours
Clean, the staff, well some are nice. Others should get training on customer service
Its a nice safe place
Nice and safe
Too on top of each other limited space inside
Sharp n nice
Its OK...the shop always full of stock so it makes the Ilse very narrow. Some staff are friendly & helpful and others are just there to earn money(no peoples skills)But otherwise its all good.
Its a good place shop if you need things at the time so yes go shop at Watergate Mall there is a variety of shops
Always full, and crowded inside the shops and outside.
It was just a great service
Spacious, clean store. Friendly staff
Excellent service