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Utah Spur Steak Ranch
Shop 5/6, Block C Sable Square Ratanga Rd &, Bosmansdam Rd, Sanddrift, Cape Town, 7435, South Africa
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ve
Review №1

Its always a welcoming moment wen u enter thru the door of Utar spur, staff are friendly, covid protocol in place.My grandson loves the play area, his always tired wen we done at spur..Thanx for the homely vibe, foods always good..

Ce
Review №2

The manager, a white lady was extremely friendly, did table calls, was in touch with her diners and well in control of her staff. She is sn asset to Spur.

Bo
Review №3

Worst service ever the waitress disappeared, we had to call other staff to help us who also took their own time then we invited the Manager who told us its okay for our waitress to disappear on us coz We just got a huge GROUP that arrived now she also excitedly left. This is the first Wow!! What a disappointment.............

Ik
Review №4

Spur is Spur. You get what you are used to. Never better. Sometimes worse but they are consistent

Cr
Review №5

Always enjoy taking the kids there. Food, service and friendliness consistent.

Va
Review №6

I enjoyed visiting there.. staff was very helpful and friendly .. atmosphere also great.. its a pleasant family environment

Ch
Review №7

Very friendly staff members. What a enjoyable atmosphere.

Se
Review №8

Excellent service, clean and friendly place. Loads of special offers.

Co
Review №9

Yummy ribs on promo and the sweet potato fries were great!Friendly and helpful staff.Generous portion of food! Wow 👏

Mu
Review №10

I enjoy their food, nice waiter, sorry I remember his name he is always helpful to me when I go there. during the week its quite I love it.

Su
Review №11

Horrible experience twice. First some guy assisted and he was really dodgy.Our Bill came to R400 odd change and he asked if we pay R200 by card and other by cash,when I checked the bill we were charged only for one meal and he made up story about the manager asking him to swap machines hence only one bill was printed. Argh but we knew he was just be a skelem.He wanted to keep that R200 for himself.The food was cold and soggy Sies!I went again thinking it was just that guy.Firstly order took too long.When I got food it was burnt and not fresh complained thegriller/chef(woman) came to explain but shewas smelling of alcohol so I understood whythe food was burnt.She offered to make another order,she basically brought the same food with a complimentary drink.I WASDEFEATED.. NEVER AGAIN!

Ma
Review №12

Classic spur. What more is there to say?It burnt down a while ago and was sad but was nice to have things shifted up and changed when they finished renovations it looked really nice.But its your run of the mill spur nothing too fancy or stand outish but a pleasant experience when you take the family out for a well priced and easy meal

El
Review №13

Lovely to take a break from the excitement, efficient fast service, delighted with quality of food, big clean play area for children

Ma
Review №14

Had the senior citizens meal for R79 , ( chicken snitchel & veggies) which included a drink (glass of red wine) and desert (waffel). The food and service was exceptional. Very friendly waitress and great manageress.

Ca
Review №15

The food is delicious! The staff are friendly and so kind.

Ch
Review №16

Best venue to get value for money when you a pensioner. Cant get better than this. Good meal, glass of wine and a dessert. You just cant beat this

wi
Review №17

Outstanding service and food taste. Not all Spurs are the same, we traveled an extra 20 klm round trip to go Utah Spur

De
Review №18

Good service quick to help where needed and very friendly ...and Food is top

Cr
Review №19

There was an issue with my lamb chops that were definitely not up the standard I expect from Spur. I mentioned it to our waitress after having finished most of my meal.Within moments not only was my feedback positively handled but they removed the item from the bill.Not what I asked for or felt I had any right to expect!Now THAT is groundbreaking customer care! I will definitely be back to check on the next batch of chops!

Vi
Review №20

Service and food very good. entrance is hidden.

Ja
Review №21

Food and service is great. Thank you

Ta
Review №22

They treat their customers like royalty. Im impressed.

Pr
Review №23

Very bad ... like extremely poor serviceI am speaking for myself. It was my first nd will be d last. Such horrible experience

Ru
Review №24

The chicken schnitzel was really nice. The manager was nice & helpful.

Ev
Review №25

Always a pleasure to come through their food is amazing and tasty

B.
Review №26

Ordered a burger Chef was negligent still saved me a burnt bun and hair within , it was black not even the source could hide itManagement need to be professional, l understand they work there every day in terms of moral we are guests/customer

Li
Review №27

We were there tonight, had the R99 steak special, was tasty but disappointed that the food was luke warm, chips were not hot

Br
Review №28

Awesome half chicken nice n soft great service. Thank you

Ja
Review №29

Terrible service recieved at this place,no host at the enterance to welcome peoe or to instruct people as to what they need to do upon arrival. Absolutely no social distancing. Terrible service from the get go .

Sh
Review №30

Manager needs to sort out a problem of delivery drivers , they dont care about drivers , i spent 1 hour for one order

Ri
Review №31

Excellent lunch takeaway; well prepared and packed.

He
Review №32

The food is nice but service is very slow

Na
Review №33

Great pensioner special. Their nachos are the best

he
Review №34

Always nice. Good food, nice environment for the kids

lu
Review №35

Thanks to the great team at Spur always friendly and helpful.

Al
Review №36

Friendly and efficient service... Great food...

Pa
Review №37

Still best activities for children, but the spur experience was the worse I have had

pa
Review №38

Spur has the most delicious pork ribs i have ever tested . . .u can enjoy your meal with a beer or a glass of wine too.There is a kidz play area and someone to look after them while u wine and dine

Ve
Review №39

Fantastic vibe. Always super friendly

An
Review №40

Good place to eat. There are options to fit all budgets.

Es
Review №41

The breakfast was very nice.

Le
Review №42

Other Spurs are ok, except for the Sable Square one, they give the best service to white people only, I wont go to Spur ever again

Ro
Review №43

Wow shocking... we were not received well.Waited very long for a waiter and did were not handled well. Were told that they did not possibly have everything for our meal and we were unsure what was going on. We waited and waited and when the waiter passed we asked could they make the meal and have everything? She said no and they cannot and we cannot substitute for anything else.. and that we would have to wait for the manager since she said no as well.We got up and left because we waited long and were not going to pay full price for full meal and they not able to compromise.We are the customers... and this is how you will chase your customers away!!!

DE
Review №44

Service was slow even though place was not busy. Waitron more worried about cell phone

La
Review №45

This place is like a home away from home, always have the next customer service friendly waiters and amazing chefs

Ro
Review №46

This was the worse experience i ever had at a restaurant. Coming in to the spur the manager was so unfriendly, we sat down and the waiter was extremely off with us. Our kids felt extremely uncomfortable in the play area, the lady that was watching our kids made comments to my toddlers while standing there about mask, extremely childish, the same lady that was at the play area shouted at her colleague that ask her to tone it down with the kids. When we asked our waiter to please cancel the food she cancelled it without asking why. I am still in so much denial with this terrrible experience. We ended up leaving the spur and had the best experience at San Miguel Spur . Our kids were much happier and at ease they could actually play in peace.My daughter woke up this morning and told me that she never wants to go back to the aunty that was so rude

Ma
Review №47

No Vegan Cheese. Friendly staff.

Sh
Review №48

The food was good today...the waitresstook our order in detail & her service was excellant

Ad
Review №49

The food was excellent! The service was great although we had to wait a bit longer.

Eu
Review №50

Enjoyed our supper.

Ha
Review №51

Like to support the locals clean place and good service n food

Ch
Review №52

Bad for business and it took 1.5 hours for my food and the food was very bad and I hope you guys go out of business soon sorry do you guys have a whats app number because I cant open the link

Mu
Review №53

Smart & great service, has a nice kids play centre so parents can enjoy their meals while kids are having fun too.

La
Review №54

Quality meal and service good. Nice to eat at spur after so long.

Po
Review №55

The place was not busy...but the waiter took so long to give us feedback on some machine that was not working for our waffle order..but thankfully the manager was too sweet to follow-up and give us feedback.

He
Review №56

Staff was friendly and helpful. Service was good and prompt

Ch
Review №57

Love Utah Spur. They always get it right and LOVE the sustainable straws!

Da
Review №58

Breakfast was good and Covid Protocol very good. They clean all the sauce bottles in between services.

De
Review №59

Great ribs and chicken wings

Ma
Review №60

It is consistent in the service received...the food ordered...always of a very high standard and the atmosphere was nearly back to normal....pre.Covid 19...very good to be back again..

Ki
Review №61

Fast service. Friendly staff and yummy food.

Be
Review №62

It was a lovely experience, our Waitress Julie was very attentive and knowlegeable.

Da
Review №63

Food was great. The price of the fruit juice was out of this world.

Me
Review №64

Very Very Good all the time.Will always go back Again thanks

Ma
Review №65

The food was great but the wait was longer than to what they committed to

U-
Review №66

Close to home. Convenient and kiddo friendly

Va
Review №67

Restaurant could use an upgrade (tiles etc)

Ko
Review №68

Delivery via Uber Eats on Saturday evening took 2 hours! Worst service ever

Fe
Review №69

Excellent service and there food is always good, better than all other Spurs from my experience.Never disappointed.

Ju
Review №70

Fast service delicious food...

sh
Review №71

Friendly staff. The breakfast was very nice

Jo
Review №72

We were waiting for almost a hour for our meals... without any explanation... and the place was not even busy.

Th
Review №73

Has great service and comfy sit areas only the time managing should be in order cause some people are on a rush...

AC
Review №74

Love this Spur. We are senior citizens and their special steak, chips and onion rings is very reasonably priced and oh so YUMMY!!!

An
Review №75

Great service and staff

Ch
Review №76

Awesome place and friendly staff

Be
Review №77

Perfect for B-days and family eats out

TA
Review №78

Poor service. The food was cold n the wait long fir an empty spur

Ch
Review №79

If I could make a suggestion, its that Spur should consider all their patrons and not dive headlong and cater for one group of people at the expense of others. I would therefore suggest that Spur not only cater for sport fans with every viewing screen and the speakers blaring sport matches through out the entire establishment at maximum volume.Some people are not sport crazy and come here for a relaxed meal and to have a chat.Definitely a horrible experience when you cannot hear yourself speak, and be disturbed by people screaming while watching a matchIf need be they could surely restrict one area of the establishment for their avid sport fans.

Ja
Review №80

Spur is the same its always been but prices continually increase. Prices are higher than more high-end restaurants. Id rather recommend Tigers milk, Jerrys burgers or even Bossa. All three are more date night worthy at the same costs. (But for kids to play, sure go to spur)

Gr
Review №81

Its not very clean :s

Mu
Review №82

Waited over 30 minutes for a burger and ribs.

Pa
Review №83

I love the Monday Specials especially the waffles.

Ke
Review №84

Terrible service, the food was poorly prepared and disappointing and the environment was just off putting. Could have been sitting in some back yard

Da
Review №85

This spur is fantastic came for my grans 70th and they were so professional as well as friendly. Really nice to see spur stepping up their game. This is the spur to go to, food was great atmosphere was great and had a really enjoyable time.

Li
Review №86

Very few people due to lockdown and curfew. Mostly people collecting takeaways. Quiet meal for two then good.

El
Review №87

Always a pleasure to go there.

Br
Review №88

Awesome service from both staff and managers

Sa
Review №89

Very friendly. Lovely food.

ja
Review №90

Stopped by for takeaways. super friendly staff made the order simple and chatted pleasantly with us while we waited.

Re
Review №91

Last experience distasteful!Food was literally warmed up.

Cl
Review №92

The food was amazing but the service, especially considering that they were almost empty, was extremely slow

mi
Review №93

Lovely place 💐

Ji
Review №94

This place is bitter sweet. When they are empty they provide top class service.They have a great place for kids to play and always supervised ofcourse. Buuuuut as soon as it is a bit packed its hell. I once waited 1.5hours for drinks😒....on top of being parched AF. Our order was wrong. On the second occasion they had a trainee run a few tables and could literally see this poor lady drowning without help or supervision from more experienced staff/manager. Thus resulting in a long wait for food. Occasionally their card machines do not work and if you had to wait long for your meal and the bill its rather annoying that the card machine decides to go offline. Other than that the staff are absolute stars and do the best they can.

De
Review №95

Great food and service was quick and friendly

Th
Review №96

My family and I come here often. Great service as always and my baby loves the play area. The staff are friendly and are always willing to help keep an eye on the little ones.

Me
Review №97

Great we just popped in for starters. I had crumbed mushroom and hubby has a chicken snitzel. Food was fresh, well prepared and service was great!

Ad
Review №98

This is by far my favourite Spur! The food, the atmosphere and vibe is amazing! My little 1 loves the play areas and the 2 child minders are great....he actually runs to them when we enter. Utah Spur is my definition of a family restaurant. Hats off to the managers and staff!!!

Ne
Review №99

Quiet, good service, reasonably priced.

Tr
Review №100

I really enjoy coming to this Spur with my family. Friendly staff (who all seem to be so great with the kids), great food and 2 lovely kiddies play areas with a child minder present to keep an eye on the little ones. Besides their steak and burgers, if you enjoy a good crumbed calamari starter or main, come to Utah Spur. Theirs is the best.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Shop 5/6, Block C Sable Square Ratanga Rd &, Bosmansdam Rd, Sanddrift, Cape Town, 7435, South Africa
  • Site:https://www.spursteakranches.com/za/restaurant/utah-spur
  • Phone:+27 21 551 5940
Categories
  • Family restaurant
  • Breakfast restaurant
  • Hamburger restaurant
  • Steak house
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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