user
KFC Davenport Square
Shop 5-9, Davenport Square, 89 Helen Joseph Rd, Glenwood, Berea, 4083, South Africa
Appearance

Comments
Te
Review №1

Today on the 6th July 2021 at 19:02 pm, the service that I received from fundile at kfc Davenport square was so unpleasant. She was rude and even came out to the front to shout at us that we have been busy talking which was none of her business, yet our order wasnt called out or even showing on the display screen,yet my food was sitting on the collection area for some time.She also gave me an incomplete order where she left out the drink, on top of that she gave me the wrong drink which is supposed to come with bucket for 1.She later realized when I went to fetch my friends food that she didnt give me the drink.I am really disappointed with the service/treatment I received because I was hoping for better as a customer, and being undermined because I look young is not a suitable way to treat any customer.

st
Review №2

Service and food quality are poor.

Id
Review №3

Indifferent from other KFC

s
Review №4

Nice and staff Is good 👍

An
Review №5

Lovely fresh chicken! Really great fresh chips too. Pity about the awful sticky glue like sanitizer they force you to use at the door. It doesnt evaporate... it gets sticky on your handsile shampoo. Not anything you want to associate with.finger licking...

De
Review №6

Im editing my rating to 4 stars - their fried chicken has improved. Their zinger wings were always good

Ea
Review №7

They must learn telling customers if they have what customers buy before payment. Otherwise anything else is perfect.Big up

Pr
Review №8

Absolutely horrible services, they get orders wrong this was my first experience and I I made the bad choice of ordering again and paid on line through Uber eats and my food did not arrive, no one picked up thier line. Just horrible. I do not recommend.

Le
Review №9

Chicken was dry and over-cooked.

Um
Review №10

Bought chicken there last week. Was excellent. Staff very friendly. Unfortunately bought a burger meal for my dad in hospital today and it was not edible. Buns were terribly stale. The chicken inside was no better. I was really embarrassed and feel I wasted my time and money. Worst of all disappointed my very sick father.

Ti
Review №11

Walking into KFC, the place is quite well composed and cleaned up so I was led to believe that I would have no trouble at all. I decided to order something and i was told that they did not have change. That is one of the most ridiculous things I had ever heard. A global fastfood chain did not have a cash float. Whats worse is when I stepped out of the line and everyone else behind me was served and given their change. I stood there for about ten minutes to observe if someone else would be told that the store did not have change but it turned out I was the only one. This is not the first time that KFC, Davenport has told me that. Ive also been struggling to tolerate another worker whose name I will not mention in this review because of the way she treats customers in general. Each time I have to deal with her its a different story. One time she purposefully didnt give me my complete order and left out a burger amd when I noticed it and cam back for it a few minutes later, she refused to give it to me and told I was lying. Another worker had to give me my order because they had been there when I had ordered it. Do not go to KFC if you are in a rush as the service is quite slow and the workers are rude. You shouldnt go if you are looking for somewhere to hangout as well.

Ma
Review №12

Normally good but last night the chicken pices, pops and snack burger patties were burnt. I asked for 3 x chips and got home to find that only 2 were given. Extremely disappointing!

Fu
Review №13

Staff is friendly even the store manager 😍😍 their meant is truly finger licken good

Sa
Review №14

Chicken was prepared very well.service was excellent did not have to wait long staff was very friendly and efficient

Ta
Review №15

Poor customer service at its level best they seem as if tge dont see you.According to my experience they dont deserve any star will say the name of the lady with sick 🤮 attitude

Te
Review №16

Its good when its good.... its a 50/50 game with them, Ive had good burgers from them just as much as I have had bad burgers from them - pointing finger at the Double Crunch - Crunch doesnt mean rock hard chicken fillet! - Staff isnt always friendly, and aircon in most cases never works. No security, beggars comes into shop while eating!

Ml
Review №17

The meat has no kfc taste its just dull n tasteless most horrible kfc experience ever.The fries are death its like left over fries from last 9t. Im never ever buying from them and I wouldnt recommend any one to support such a terrible restaurant.

Nk
Review №18

The people who work there they care about their customers and the services are good and fast

Ze
Review №19

Chicken is always freshly cooked while you wait. Be grateful that you receive fresh food even though youll wait long...

Th
Review №20

Food was fast staff friendly and helpful no problems with the food or order

Mw
Review №21

It was nice but they delaying orders

An
Review №22

Best KFC service Ive had yet and their chicken was not bad

Hl
Review №23

I found this spot quite busy after 5pm weekdays and especially on weekends, but the service is quick. Ive never been disappointed.

Se
Review №24

This KFC has a quick service, mostly not so full.

Yo
Review №25

Its my go to restaurant when i feel like kfc

St
Review №26

Chicken was hot and fresh as promised which is not always the case with kfcs, service was friendly and efficient! Good job

Se
Review №27

I love their service. They are friendly. Location is great

Ka
Review №28

I just ordered the KFC Wicked Zinger Box Meal from KFC at Davenport Center, Durban. When I got home (a 3 minute drive) the food was ice cold and dry. The chips were so stale, as if they were 3 days old. I couldnt eat the food as it was so disgusting and cold and tasted a few days old. After waiting nearly 15minutes for the food, and i was only the third in the queue, I expected it to be hot and fresh. This is not the first time Ive had poorly prepared food from this store. What a waste of R80. Your store is disgusting and quality of food is of such a low standard I wouldnt even feed it to my dogs. You meed to do something about it.

Ta
Review №29

The shift on Heritage day were horrible.I ordered three Krushers and they were all bad. It was almost a lung,couldnt suck it through the straws.When i raised it up the cashier reminded me what a Krusher looks like.Terrible experience indeed. Inhavent had problems before, the staff was loud and rude.

Sa
Review №30

Nice and good workers also quick to pick up order

No
Review №31

I stay near Davenport KFC and Im a regular customer there, service and food is usually good. Unfortunately I was so disappointed and furious by the service I received from Fundile OMG that lady is so rude, I just wanted ice-cream (R5,90) and she said to her colleague Its so annoying doing ice-cream, thats why I always tell them its out of stock, people who dont have money must just stay at home . She said this in my presence while preparing the ice-cream. Wow!!! Shes the rotten potato there! This is not the first incident with her, I made sure to get her name this time!

Za
Review №32

Its basically a standard KFC. The food is the same as others but the staff were slow and I needed to reiterate myself multiple times. The crowd was terrible. People loitering and being unnecessarily loud

Mz
Review №33

Excellent service fresh meat friendly staff keeping customers updated about the delays the interior setup and cleanliness is extremely up to standard

Ju
Review №34

Friendly staff and fresh chicken on this specific day.

Ch
Review №35

KFC gets four stars for their fresh chicken. Unfortunately the grubby centre and surrounding area gets the one star. Being constantly confronted and harrashed by beggars doesnt help. Social injustice sadly.

Li
Review №36

The spot is a hub for everyone living in the area. Its in close proximities to Davenport Mall. The waitresses, cashiers are extremely friendly and willing to assist in any way. Queues are not so long as in other KFCs.

Ch
Review №37

Wonderful experience food is good service is excellent

An
Review №38

I ordered a 6 piece feast but only got 5 after waiting 20 minutes. their large chips was like a kids pocket chips even asked if it was a large and the answer was yes with that so what attitude.

an
Review №39

Chicken not brown enough bun was cold and less sauce thnks.

ni
Review №40

The staff is lively, KFC chicken always tastes delicious

Th
Review №41

It was pathetic we had to wait for 35 minutes just for 3 Spicy Cajun Twisters.I will never go there again.

Mz
Review №42

I Really Cant Say Much About This, It Was Just Like Any Other KFC More Or Less

Nj
Review №43

Good service, pretty fast, good place for a quick takeaway or bite. The overall experience was okay.

Sb
Review №44

Service is relatively quick, no issues at all with the food served.

Bo
Review №45

Its very quick in their service and its exceptional

Sa
Review №46

It would be 5 stars but I dont remember seeing a rest room there, meaning you have to pay to use one if you find yourself needing to...

Nk
Review №47

Its a really great place ,nice staff and are really fast when it comes to preparing the food

UN
Review №48

The service is superb one just feels comfortable 🤗

Th
Review №49

Everything is people they are so friendly and care about their customers

Ba
Review №50

Quick efficient, service and a top quality meal!

Th
Review №51

Everything is fast u dont wait for your food for so long

Re
Review №52

A good enough experience for a kfc can be somewhat clean but there seems to be one of the bolted chairs missing, not a big issue but its something.

Ja
Review №53

Its looking good after the renovations

si
Review №54

Great

St
Review №55

Service is the worst in all Kentucky they never have any thing ready to serve. Slow food not fast food!!

Br
Review №56

One of the worst KFCs around. Their zinger wings was absolutely awful.

An
Review №57

It so friendly place and quiet

Nc
Review №58

They served us over fried chicken.

Dr
Review №59

Food good service slow

Br
Review №60

Stale rolls. Weak coffee. Undercooked chicken. Great start to the morning. Thanks KFC :/

Fa
Review №61

Unlike most KFCs, they don’t have a bathroom.But I like that it closes late.

An
Review №62

Top quality chicken at its best

Nd
Review №63

They are quickly and clean

Th
Review №64

Not good

No
Review №65

Fresh crispy breakfast.....lovely smiles from all I got into contact with!!

Sa
Review №66

Short waiting time and the food was good.

Ca
Review №67

I like that Davenport squera it cool quite

Za
Review №68

Exellent service. I went for breakfast,staff is freindly

Mi
Review №69

Friendly please, great service for on point!

Za
Review №70

Was ignored for the longest time but I was the only customer there at the time🙄

ji
Review №71

Ok

No
Review №72

The food was good and well cooked 😊

Bu
Review №73

The line was quick

La
Review №74

The best!.....by a huge leap!....

Ol
Review №75

Good service and delicious food

Sn
Review №76

Horrible service, my order was incomplete and I had to wait for it for over an hour

kh
Review №77

Loved it..quiete and good service☆☆☆

Sa
Review №78

They are quick on doing orders

gu
Review №79

It just kfc but service is excellent

GR
Review №80

AboutDavenport Square offers a range of 40 different store selections and delivers a convenient shopping experience to the local Glenwood, community.

Ta
Review №81

Horrible food... stale chips, stale zinger burger and mashed potato came with too much sauce .

Lo
Review №82

Brekkie Crunch the best. Such friendly staff.

Ra
Review №83

Very bad service, been there on a few occasions and they take way too long for fast food.

Ch
Review №84

Was not happy with them at all. Staff talking to friends and playing on their cell phones whist we waiting in a small cue of two people. No customer care. Took us 20 minutes to get chicken pieces. The chicken pieces were terrible, under cooked and soggy. Will never go to any Kentucky again. Had the same experience with the one in Montclair.

Mg
Review №85

Received good service recently, staff have great customer respect.

Si
Review №86

Staff is very understaffed and it takes lot of time for a simple order

ch
Review №87

Their services are very quick

Pi
Review №88

Quick service and great staff

Br
Review №89

Dont go their...went to big joes...much cheaper and quicker service...21h10...no chicken...staff busy packing up ready to go home...useless

Ch
Review №90

Finger lickin good.

Sa
Review №91

Staff able to deal with customers special requests accordingly.

Mp
Review №92

Ohhh I love their wings, thee best

li
Review №93

Its very clean and nice

To
Review №94

Disagree. It was quick and staffs attitude superb. Same place

Br
Review №95

Friendly staff...chicken always fresh

Th
Review №96

Good food and easy to access.

Xi
Review №97

The food is bland and the ice-cream taste like fermented yogurt

Li
Review №98

Very bad experience, the people who work there have terrible attitude

Wa
Review №99

Went there one night only to be told that they have no chicken available. Was I really in a KFC.

Br
Review №100

Top service , clean and staff always friendly

Information
55 Photos
100 Comments
3.5 Rating
  • Address:Shop 5-9, Davenport Square, 89 Helen Joseph Rd, Glenwood, Berea, 4083, South Africa
  • Site:https://locations.kfc.co.za/kwazulu-natal/glenwood/shop-5-9-davenport-square-89-davenport-road?y_source=1_MTU0MDI5MDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 87 150 2260
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Similar organizations