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McDonalds Benoni Drive-Thru
Cnr & Streets, Bunyan St, Benoni, 1500, South Africa
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Le
Review β„–1

I must apologize to McDs. I inadvertently gave them 1 star but commented that the service was excellent. Ill give them 5 stars for their service but 3 stars for the food. Nothing wrong with the food but I dont expect 5 star food at a fast food outletπŸ˜‰.

Ma
Review β„–2

So I usually only review places that deserve a 5 star review. Im only doing this one because earlier today I ordered a large chocolate milkshake and when it arrived it was only just over 3/4 full. This was frustrating because it was not the first time this has happened to me with this particular branch. I love McDonalds milkshakes and I feel that one branch shouldnt bring down the whole brand down. Please guys dont let your standards slip it would really be a shame

Sw
Review β„–3

It was great, good service. Friendly waitress and their place its neat and clean

jo
Review β„–4

Best restaurants, very fast, especially when your in hurry, I recommend Macdonald benoni drive through

Re
Review β„–5

Same thing as everywhere..Didnt have to wait for the food which was great.

Ch
Review β„–6

They are usually good. But the last few times I found them not up to standard. Double check your food when getting it.

Pa
Review β„–7

We didnt get the straws for our drinks we only noticed when we already left ...

Sa
Review β„–8

It was 10h56 breakfast was already done, and I really wanted breakfast... They made a plan for me. Thank you so much Claudia Ntuli and team😁

Ta
Review β„–9

Asked for a spicy fold over, got a garlic one. The customer service is great when taking orders, please stop messing up the orders....not lovin it at the moment

Ma
Review β„–10

I really had fun ☺and I love my meal so much. Thank you πŸ₯°

El
Review β„–11

Although we waited a bit, the lady that was helping us was friendly and kept us up to date on the order.

Va
Review β„–12

I wish that the staff would listen and record orders correctly!!! We repeated our order three times, yet STILL received incorrect items. Also, when customers request no ice in their drinks, is it so difficult to respect that??? The receipt shows no ice, but all drinks had ice. We live in Springs so was not possible to return to the shop when we found that the order was incorrect. Please be a bit more careful.

Le
Review β„–13

I am very disappointed. I ordered a spicy mac feast and they delivered the normal one .The burger was so disgustingly undercooked I couldnt finish 😫Very terrible mac Donalds Ive ever eatenWorst infact 😑

Rh
Review β„–14

Food is McDonalds quality. Exactly what you expect which is good... keeping the standard. Lets take a closer look though. Once entering, the big LED-screen menus behind the counter were damaged, and two were flickering like an old VHS tape. Then we sat down and noticed a hair on our table... not mine nor my colleagues, as he is bald and I have light brown hair. Just made me wonder if cleanliness is a priority here, especially in these times. Moving on, my Cajun chicken burger was delicious, and my bald colleague was jealous for sure as he went for a plain chicken burger. We left satisfied with a great taste in my mouth.

Si
Review β„–15

Never fall for their advice. They recommended Pie Sunday which was not nice. How can you put a hot apple pie inside of an ice cream.

Na
Review β„–16

Drive through queue standing still for full 4min. Inside queue just as long and slow. Only 1 teller at lunch time in a Friday

Lo
Review β„–17

Service was great and quick as I was taking kids to school in the morning πŸ‘πŸ‘

Ts
Review β„–18

The drive thru gets crowded at times during the day as a lot of people use that McDonalds while at work to get lunch

Le
Review β„–19

I love how they fairly distribute the cheese on your double Chilli cheese burger

Th
Review β„–20

Loved it quick and excellent service. Haha they run out of balloons for kids meal but great service

Mu
Review β„–21

Place good for a quick bite

Ni
Review β„–22

Great place to sit & dine. Another well kept & maintained branch. Wonderful staff tbh

Je
Review β„–23

I was in the queue for the drive through and because the branch was very busy the queue did not move. I decided to park and go and place my order inside. I bought x4 meals with drinks. When I recieved my order at the counter I commented to the lady, I wonder if I will make it to my car with all the stuff I had to carry but she didnt take any note of me. I proceeded to my car anyway, (I was alone) , with my hands full I placed the 4 drinks on my cars roof. Unfortunately the paper cup holder was not strong enough for the cups and they tipped over, spilling, I could only save two of the drinks. Yes the branch was busy, but I felt that if the lady took note of what I was saying to her, she could have suggested either to give me an extra cup holder to support the drinks or to offer help to my car. Courtesy means a lot, when it comes to customer care.

Ib
Review β„–24

Awesome the service was super good I wish I can be there every day

TH
Review β„–25

The services was poor waited in the quoe fo 20minutes and only one cashier was on duty

Ki
Review β„–26

Best place to have a great meal with family and friends thanks so much for the great service and food

Be
Review β„–27

Kinda dissapointed with the iced coffee. Was really good in the beginning but the last 2 times it was been very watery and weak.

Nt
Review β„–28

Waiting time is no problem if the employees would explain to you. Instead they just leave you in the dark. Ordered a boujie bowl and only got half a slice of houlumi cheese 😏

Br
Review β„–29

Food quality was really poor.

Li
Review β„–30

Service is terrible. If you are inside they will make you wait until the drive through customers are seen to before they consider you. Food stands for a long time before anyone notices.

Ut
Review β„–31

Amazing fast service delivery together with an Amazing team

Ve
Review β„–32

Wow!!! This morning was by far the best service ame experience ever received at a drive through window!Thulani took our order, extremely pleasant and friendly and spoke clearly! He even offered an upsell on the mega mcmuffin!At the window he was quick to do payment, adhering to Covid protocols and still so friendly. His energy was contagious!Next window for collection, another gentleman assisted and was just as pleasant!Congratulations McDonalds Benoni!!! Look after your staff, they are most impressive!!!! Made my day!

Lu
Review β„–33

The service is quick, you dont stand in the queue more than it is needed. Ill definitely visit again.

Ad
Review β„–34

Best Mc Ds in GP.

Nt
Review β„–35

It wasnt crowded at month end which was surprising. But their service was good even with a lot of orders. Overall, positive experience.

Ja
Review β„–36

Great service, though the queue at the drive through is sometimes really long

MN
Review β„–37

The food was fresh and the place neat and welcoming

ne
Review β„–38

Its was nice but I forgot my burger πŸ”πŸ˜•. After eating one inside

Gr
Review β„–39

The service was fairly quick and the food was good but the store hasnt been maintained very well. Half the menu screens inside arent working.

di
Review β„–40

My order was completed quickly, but only when I had I realized that they didnt pack my fries 🍟 I was so disappointed

JO
Review β„–41

Very excellent service.give alternative flavours.very good service

Er
Review β„–42

Service is good but could have a better solution around COVID management. Exposed terminals being the biggest concern.

LM
Review β„–43

My order was short of kids juice I cant believe such inconvenience for me and my kids hated that service

An
Review β„–44

Drive thru service good, the no5 still good.

Mo
Review β„–45

Absolutely lovely. Great service!

pa
Review β„–46

Drive through has a long que we decided to go inside the service was very slow

Th
Review β„–47

Usually busy on Friday afternoon(drive through) but their service is good. πŸ’―

Th
Review β„–48

Great quick service. Thank you

Sh
Review β„–49

Staff are pleasant, smiling, happyGreet and know what to do in terms of what you are ordering unlike springs Mc Donalds

Ma
Review β„–50

It was awesome! Good friendly Staff at the drive through

Be
Review β„–51

Drive through, horrible experience, too slow

ly
Review β„–52

Very friendly staff and quick service

Zu
Review β„–53

Finding the drive thru closed at 6:45 was not ayoba. Surely, they know thats the peak hour for breakfast. When the store was eventually opened, they didnt even realize we were queing until we screamed for help. The service was superb. The management just needs to sort the starting times

Re
Review β„–54

Didnt have ice cream and woman was really rude!!!!

El
Review β„–55

Drive through didnt get the order correct. Ordered 1 spicy chicken foldover & 2 cappucinos. When we got home 2 normal chicken fold overs and surprise surprise in 1 cappucino I had to take a cockroach out of my mouth🀒 when I took the last sip. Did not want to give any stars but you cant post without it

Vu
Review β„–56

Great hot chocolate in this miserable weather

Br
Review β„–57

The service was great and we got our food faster than we expected.

Sp
Review β„–58

I was met by friendly face and was served fresh food on my early morning visit. This was despite the appearance of being short handed and with quite a few customers to serve.

Br
Review β„–59

Great Boerie burger, chips were nice and fresh.

Th
Review β„–60

Not the best service overall. The guy taking the order was awesome and friendly to talk to.My bad experience was at the pick up window... I waited sibling for the food. Was asked 3 times for my slip and still at the end they did not give me my drink.I realised it when I had left the place. Called them to tell I didnt get my drink and that I forgot too...I could not turn back . I was not willing to go again on drive through and wait long.

Kg
Review β„–61

My experience was worse. I took my sin to spoil him with big mac meal. So I ordered two guess what only one meal was packed

Ri
Review β„–62

Order was wrong. Had to go back and get it fixed. Chicken burger patty was taste less and very hatd and dry. Like biting on a shoe.

Ke
Review β„–63

Could not hear the person taking the order and service was very slow.

Sa
Review β„–64

I am unimpressed, I purchased extra cheese on a gold over that was never delivered on a takeaway order... not the first time this has happened at this branch, they should pay more attention seeing as I have paid for something I never recieved.

me
Review β„–65

Service was poor and why is they no chilli cheese fries available? Staff needs to be more friendly aswell

ts
Review β„–66

Aircon is really nice. Seevice is not bad but not the best. But good quality food and cakes.

Wo
Review β„–67

Wow lovely staff there, food i fresh

Co
Review β„–68

Great..movable traffic

Fa
Review β„–69

Food quality is good, BUT the chances of them getting an order rite when going through the drive through is slim to none almost to the point of 0% correct.

Ts
Review β„–70

I would like to share my dissatisfaction at the service received at this McDonalds. I was at the till and stating my order and the lady at the till said she couldnt hear me. I then raised my voice so she could hear me better and then she said that I shouldnt shout at her, she is also a human. I was baffled at her claim and told her its because she couldnt hear me. And then followed to ask her what I should have done differently. She said I should have lowered my mask or leaned in closer towards her. I couldnt understand her request because its covid times and the regulations clearly state our masks need to cover our noses and mouths and we need to keep a safe distance from others. And these are the same people who say they wont help us without our masks but yet she wants me to remove my mask so she can hear me better?I am really not impressed with the way she handled the situation and her suggestion to deal with the situation. Her tone and attitude was not appreciated at all. If she was having a bad day she shouldnt take it out on customers.

Si
Review β„–71

I love the folder alot

Ma
Review β„–72

Service is excellent and fast, it clean, especially bathroom,Covid 19 regulations need to be followed to the latter

Ta
Review β„–73

Thulani! What a vibe! The energy! Made my day

Mo
Review β„–74

Every time I order there will always be one burger that they do not give you. Starting to think that they are doing this on purpose.

Aa
Review β„–75

Just the way Ray Croc Intended. Fast And Tasty!

Sh
Review β„–76

Service a bit slow, but it was also very busy. Food was good and service friendly.

ch
Review β„–77

Fastest McDonalds around

Mo
Review β„–78

Bad bad customer service is poor, some food was left out.

Am
Review β„–79

Easy access in and out, as the vehicle entrance is on a main road. It was clean with proper protocols in place for the current covid situation.

fe
Review β„–80

I was given a wrong order after returning the food no proper apology nothing

Sb
Review β„–81

Great foodπŸ”₯😩

Ru
Review β„–82

Friendly staff great food supper happy

we
Review β„–83

Shocking slow service. Very rude staff

Pi
Review β„–84

Unorganised and unfriendly staff.

an
Review β„–85

Enjoyed totally. Pitty about the long wait to order. Also the menus sign boards need serious attention. Friendly staff in general.

Ni
Review β„–86

I enjoyed this visit. Food was good. Staff very polite.

Am
Review β„–87

It was nice nd u relax the

Za
Review β„–88

Hazelnut Iced coffee was nice πŸ˜‹πŸ‘Œ

Pa
Review β„–89

Cheese burger and cappuccino the best.

Th
Review β„–90

They are too slow, petrol gets finished without even reaching the destination

Se
Review β„–91

Excellent service. The taste of their fries is tops unlike other branches.

az
Review β„–92

There were very quickly compare South gate

Sh
Review β„–93

I love the food I got no complaints about anything, its a great place just to hang out with friends

Za
Review β„–94

Affordable takeaway prices and great food.

Gl
Review β„–95

Fast and friendly service, this time the burgers was hot atleast

Si
Review β„–96

My 2nd home I am always therw

Fr
Review β„–97

Wonderful the atmosphere calmed my spirit going again

Go
Review β„–98

Its a great place and thservice its wonderful

Mx
Review β„–99

Good service! πŸ’•

Su
Review β„–100

Very efficient staff quick service

Information
100 Photos
100 Comments
3.6 Rating
  • Address:Cnr & Streets, Bunyan St, Benoni, 1500, South Africa
  • Site:http://www.mcdonalds.co.za/
  • Phone:+27 11 420 9612
Categories
  • Family restaurant
  • Hamburger restaurant
  • Fast food restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • Debit cards:Yes
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