Perhaps you should spend a little more and have your own delivery scooter and you would then have more clients. I DO NOT SUPPORT COVID INFECTED 3RD PARTY FOOD DELIVERY SERVICES!
Loved the fact that the play area was so safe. All covid protocol was followed
With Spur, you know what you are getting. Good food, good service. Burgers, steaks, etc. A little sad that the childrens area has been downgraded. Not sure if it is just during Covid but our kids enjoyed the larger area. Although for being upstairs it does well as a family restaurant.
This Spur was good, but service levels here has dropped drastically. And that too with the restaurant so quiet. Seems like the waitering staff cannot handle a few tables.
Service was good. But no 5 roses tea or hp sauce with breakfast. Only offered rooibos tea. No horlicks only hot chocolate or coffee.
Great service, friendly staff. Was assisted immediately and food arrived way before expected time. Clean, covid compliant.
This is the best restaurant Ive ever been tooThe waiters were so wonderful especially Moment
Great time.. Moment our waiter was a star... Good service good food
ALWAYS a nice experience with great staff... Well done guys!
Sat there for 10 before being acknowledged. When the food eventually came it was ice cold. Walked out.
So we sitting waiting to order for the longest of time I had to call the Manger who did not answer his phone. Im sad(THAT POST WAS OLD)The Manger/ Owner saw my post and helped me out with this problem. Thank you so Prosper much appreciated
Very nice spur, thank you to our waitress Clara!
The food was fresh and delicious also staff members were friendly
Mmm nice chicken snitzels
Had the breakfast...cant beat it for value for money. Waitress was very helpful and friendly. Will definitely teturn
It was quiet but the service and waiters where not attending us. Worst service, making customers feel like they are being done a favour. Staying at home and cooking would have been faster than receiving service that is extremely below standard.
Food was good and everyone was extremely friendly.
Ordered peppamelt burger, service excellent and food excellent.
Spur itself is not what it used to be, but my kids enjoy it and therefore we will probably still go back
The service was very poor, food took almost an hour to arrive after several complaints. The prawns were soaking in oil, the veggies were disgusting. The pork was dry and tasteless as it was only seasoned and basted on the one side. Despite the food arriving late, it was cold. Never coming back here.
Good customer service guys keep ot up 6 stars for yu
The unreal breakfast keeps shrinking yet the price doesnt so not worth it any more..
Typical spur. Service was not great.
The food was delicious and the service was great
Sparerib marinate was not the one we use to. Side dishes vrry nice
Consistent in great service especially for family dinners and kids birthdays 🎂. Love it.
We did not have the usual experience we enjoy at this Spur. First order was incorrect and sent it back. The replacement was also unsatisfactory but then just kept quiet. The other order was also incorrect but just kept quite. The waiter was new but tried. We will not go again soon. This was our third in a row visit that was unsatisfactory.
I had ordered a 2xburger special, recieved 2 half burgers squashed in a box.
My husband surprised me with a dinner at spur, with flowers ect.And the waitress was in on it all.Had a great evening.
Lovely hot tasty foodPleasantly surprised
Food was good however the only downfall is that staff are not properly equipped to handle volumes of people at month end . . . We were asked to wait while a table became available and three other families were seated before us because staff do not communicate with each other and waiters seat according to their table arrangements
5 star food & service thank you!!
Good service. Food delicious
The place was not that busy, on a Sunday night at 6 but our food nearly took an hour to come, today my wife and child is sick and could not go to school due to the chicken snitchel. Will not visit this place again.
Got registered for the Spur Loyalty programme
Best service in town👊
The staff were friendly and helpful. Unfortunately the food was not good at all. I had a 1/2 Chicken and it was deep fried not grilled. The remaining food was below average. Spur as a group has see the last of me, disappointment after disappointment.
Best buffalo wings and cheesy prawns as starters
Excellent service and great experience
LOVELY FAMILY RESTAURANT
Food and service was excellent.
Great food and friendly staff, really enjoyed a date night there.
We enjoyed the food
Very friendly waiters and fast service.
Damn good food, fast and friendly service,
Hi it was very nice and will recommend the place to friends
Cold beer nice Burgers
Best food 😋
Super quick service. Big ups to the Manager Viki....
Lovely service and fresh food
Food was good but lacking on service
Nice staff
Ordered on the spur app at 17h30, the app stated pick up at 18h15 however 18h30 still not ready.
Its a spur. Just like the rest.
Service is poor.Child-minder is not available to watch the kids.
Has not changed much in years.
Best. Waffels yestersday
Service not bad, keep up the good work 🤝
My favourite Spur, the food is always on point compared to other Spur Branches. The Waiters are always smiling and energetic. Wish they could teach other Branches they same things that they do.... Keep it up guys, you are the Best
Food is good, waiter needs more training.
Amazing service
My meal was not so great (Portuguese steak). It had obviously been cooked from frozen and was tough and dry despite being grossly undercooked. The manager was friendly, extremely apologetic and offered to refund me fully - I was impressed but declined as Id eaten a bit of it already and decided to take it home for my dog. However my daughter and hubby said their meals were delicious (Spur Burger and Spare Ribs). They have a lovely kiddies play area with staff in attendance - even offering free face painting. I would definitely give them another chance. 😊
Thank you great service
Great service, great breakfast
Very slow with food service
Always good food
Service was very slow. Had to wait very long for drinks and food.Cappachino was cold by the time we received it.Food wascwas when we received it. Portions was smaller. Not worth the money anymore.
Great service
Not the same as it used to be. Poor service. Food is not good at all. Kids section has no supervision. Wo t go back there
I had my kids birthday party yesterday and all was well until I discovered that I forgot my wallet when I got home. I went back there and the waiter called me by my name, which I never told him. This clearly shows that he had access to my wallet which had my personal information. The footage they showed us does not show the table we were seating at when I paid, conveniently so. Can the waiter (whose name is Mthokozisi I think) just return my wallet, he can take the cash and just return my cards. I am completely disappointed that one of my kids favorite place will be a no go area now because of one person, after we had such an amazing time!
Service was amazing, and the food just as good. One of the best Spurs Ive been to. I would recommend a visit.
Quite saddened that the childrens play area has been made so small, used to be our favourite place to come with our child, especially on a rainy day, really felt very disappointed today when we saw that the play area is so tiny now, there used to be two trampolines, loads of space for children to run around. Would be a joy of the owners read this and made the play area awesome again, there really was nothing like it in Benoni that had the kind of play area like this Spur used to have.
Today the 1st of January it was disgusting 🙈 the floors were dirty - the tables and chairs were dirty! No toilet paper and all the waiters standing around like theres nothing to do! When do they clean under the tables???
Terrible everything. Please rather go elsewhere to enjoy your food and experience.
Food is usually good. Nice space for the kids to play. Service is also usually good
Family restaurant par excellance
Nice waiters
HygieneI have been coming to this Spur every Tuesday for the last 3 weeks and have always had a pleasant experience,friendly staff good food,but not today.Having ordered the breakfast and enjoying it nothing puts me more off the food than finding a hair in it.Must also just add that the manageres handled the situation very well and because of that I will return,but please make sure that the kitchen enforces hygiene while preparing the food.
Went here to celebrate a birthday party. This time around they really dropped the ball on us. They got our order wrong, to bring starters we did not order. Then they went to serve people who came after us food, after we ordered before them. We sat almost an hour waiting for food. Went there to eat only to be starved by Spur.We raised our complaint to the manager, only to get the I hear you from him. Nothing was done to salvage the situation, not even an explanation for the delay was given.
Their waffles are to die for!
Fine
The atmosphere os calm. Friendly staff. Just love the onion rings. Yummy food. Affordable prices
Our waiter Moment was the absolute best! We had a massive family and bill was around R2500 and he handled is like a champ. We will definitely come back! Thanks Moment!!
One of the best Spurs i have been to. Our waiter was exeptionally knowledgeable about the menu and the dishes. Keep up the excellent service!
The food is good and well prepared, service was fair. The food came as we ordered it, although we had specific requests on your food, it came as we requested. One of the few restaurants that could get it right the first time.
I would not recommend Santa Cruz Spur Northmead Spur to anyone, I was served rotten fish, I ordered hake and calamari, when I took a bite the fish had a disgusting offish taste. Am appalled and disgusted
Good service
All good
Food was mediocre at best, service was decent though, aircon was not working and even with a barely filled restuarant with felt like we were cooking in the heat. Kids area is decent though.
We were in quite a rush and asked our waiter to have our food prepared as quick as possible and to our surprise, our food arrived quickly and tasted great. Not undercooked. The kids also love the play area and can soen hours there.
Good friendly service. However, were finding Spurs value for money diminishing with reduced food portions, good specials discontinued and increased food and beverage prices. This particular spur has very limited seating close to the kids play area, making it difficult to monitor your kids when seated elsewhere.