Myself and hubby are regulars at Ocean basket weve been to various branches around Johannesburg, Durban, Umhlanga and the South Coast. I must say we were sadly disappointed today. We ordered the two way sushi platter and a cosmopolitan pitcher. The cocktail was watered down and tasteless they offered to remake the drink but it still was not up to standard. Please ask Rare steakhouse how they prepare their Cosmos, it is life alteringly delicious 😋 anyways we waited forever for the Sushi platter to arrive and unfortunately that to was a big let down, normally this platter is very tasty but this time the rice was mushy and it just didnt taste fresh.
AVOID this place if you can . I lost my phone at this place and was never found. Case under investigation.I had to go back the following day after buying new phone to join an urgent Team meeting and needed a quite place .The Indian Manager was so rude she made me feel like a thug. Had no time to listen and kept herself busy .
Recently under new ownership. Friendly and welcoming staff. Owner personally visited each table to ensure each customer had a truly satisfactory experience. Refreshments were impeccable. The food was outstanding and clearly reflected the use of the freshest and highest quality ingredients. The food was also prepared to perfection and well presented. Fast service even in the midst of the weekend lunch hour rush.
So I love OB. I visit them all the time when travelling. At this Sandton City restaurant you do need to like Kwaito type music as this is all they cater for it seems. The Fries were cold but duly exchanged for a fresh pan. The great food saves them from a 2 star rating.
Arrived at 735 too late for sit down due to covid lockdown..we were offered a take away.Waitor was very accommodating.Our salmon sashimi and avo salad was lovely.Our calamari was OK.The chips.were disappointing but the worst was my side salad..80 percent sliced cucumber, inedible sour olives. Nice tomato.I gave them.4 stars for their attitude and willingness to accommodate our meal which was only fair
Service was good. the food was extremely delicious and very fresh. best OCB experience
Amazing fresh food. Service was great. Loved the upstairs feel vibe. Almost felt like we werent even in the mall. Definitely a fav.
Excellent food and service. I much appreciated the service received from Noxolo. She constantly came to check up on us and ensured that the food was well done. My full kudos goes out to Ocean basket and its staff💯💯
The prawns in lemon and butter sauce where extremely delicious 😋
Grat place to relax, and good service
A very enjoyable family lunch. Excellent service and good food
The food was not to OB standards at all. The fish was oily and tasteless. I’m only giving a 2 star rating because the waitress was friendly. Very disappointed with food.
Tastey food. Consistently good.
Love the service always
Hi I had a awful experience at this restaurant they add drugs to your food I.have been there yesterday after partaking in my drinks an then ordered food I had to leave the restaurant as my head was aching when I got back I did a drug test my test was positive for meth Im not on any drugs my take on it when you high you spend without thinking so they are drugging customers to get caught up in the moment an spend way over your budget as well as sleeping pills as I just got home an collapsed on my bed I will never return please guys an girls be careful its crazy out there
Very good food, Excellent service, Best prices.
Bad mojito like was drinking lemon water
GREAT and friendly Service! Henry was the best waiter. The sushi was good.
Went to have lunch, ask to be seated upstairs we choose a table but was to that we cant sit there due to COVID-19 spacing but after 5 minutes another couple came and sat the table we wanted the waiter Eddie allowed them to be seated at the same table we want, this waiter races!!!!Duke
Good food
Very tasty
Food is delicious. Service is decent.
Portions are good.
Seafood on your mind? Then Ocean Basket will never let you down. Anytime seafood place I can say :-)
Good food, good service.
Very impressive service from our waitress Charmaine today. She was extremely helpful, polite and alert. Really made our meal enjoyable. Keep it up Ocean Basket Sandton.
After getting our table upstairs, we were served drinks with some rolls/butter and salad our salad came minutes later. We were quite a big party so ordered the full deck platter. This consisted of prince prawns, mussels, calamari, calamari steak strips and hake. Preparation was quite swift considering it was a big meal.Atmosphere was calm and quiet, with a large screen in the background (Sandton City malls food court TV) and the environment was relaxed.
High standards and good service. Get a table upstairs, much better vibe and although not liveTV as far as I know the REALLY BIG SCREEN creates a great atmosphere. Go-to-place for good seafood.
I hate to even give this three stars but those that were there would understand. Our waiter was the best part of the experience and I would personally give him ten stars. But management decided it was appropriate to have a bunch of painters just.... Sitting there after everyone packed up the furniture in the lower area for painting they were starting at 930. It was nowhere near that time and it just made us feel inconvenient and awkward while we rushed along eating. Also, bit issue with the rice... There was none. I couldnt order any sushi that included rice. The food we did get was great. The service was great. The experience left me underwhelmed. I was expecting more from that.
Sushi for 1 was pretty average. Not great but not bad either.The fish in chips were also pretty decent.Our waiter was really nice too.
I love the food here. The staff are really friendly. I highly recommend this restaurant.
Great food! Loved the prawns, calamari and chips platter! Was visiting from London and my cousin recommended this as her favourite place.... Didnt disappoint at all!
Service slow, food not out of this world. Not what I am used to from an OB. Disappointed 😞
Food had no seasoning. Basic principles of cooking salt and pepper. I ordered grilled fish and chips and couldnt finish it. My friend had prawns and she also complained. I wont be eating there
We went for supper and was treated with so much care from our waiter and we asked the waiter to please Call the manager as we wanted to inform him what a good staff he has. The manager prince is really rude..he told the waiter he is busy but was not doing anything but standing and watching people eat as we sat directly in his view and could see. For about an hour he just stood infront of the sushi bar and did not even come to us even though our waiter advised him we called him. I mean how arrogant and blatantly rude. Will never go there again cos of him.but our waiter was a gem.
Great seafood at very friendly prices. One suggestion for the tea selection is they should include spicy tea or want we call masala tea. Once that is available it becomes a 5 star joint.
My take away order took over 50 minutes and there was no explanation
It was good ...
Service was average. Had to ask for a bowl for the prawn shell dirt. Had to remind the waitress for my salad. Food was not very good. I had the prawns and calamari combo. Calamari was overcooked and the lemon butter sauce was almost non existant. All of this with blasting music. We were seated at the bottom level. I doubt I would return to this ocean basket.
Friendlies staff Ive ever come accross at an Ocean Basket.Quick, efficient and friendly throughout our experience.Manager is very attentive and ensures customers receive the best service possible.Thank you for the complimentary coffee too!
Nice sea food place. Didnt expect. Shrimps could have been cooked better but very good over all.
Excellent quality-price
Fresh fish. Good value for money. If youre looking for fresh fish in sandton, go here. Other restaurants are over priced.
Good food
Not so nice hotel. Rooms feel clustered,could not even get an extra blanket. Doors hard to close.....needs to catch up with the hotel industry of today in SA...
Really nice meals with a fair price for them. This Ocean Basket is located in the food court at Sandton City (Mandela Square) so its a safe place and well served with all infrastructure and security. I recommend at all!!!
I have eaten at various Ocean Baskets around SA and we all know that service levels and food consistency in South Africa is as consistent as a politicians word.. This particular restaurant have seen me on many an occasion from dining solo to corporate lunch meetings in various group sizes. They are consistently good. To be fair better than good, food is fast when group sizes is below 6 over that it seems to take an additional 15 mins, but the quality is always great, from the sushi to the platters, this is one of the best OB restaurants around.
My first time eating there about a month ago, fairly good environment. The staff was friendly though
Amazing food and great service
Great service and great food
Food was good. Requested tomato sauce but waiter did not bring it. Only enquired when our food was nearly finished if everything was in order. There were only a few customers in the restaurant
The service from Keith was wonderful!
Great atmosphere, good food and excellent service from the waiters. Would highly recommend to anyone.
Good food. Nice waiters. Lovely restaurant
Worst OB experience ever.. Service was slow, food was cold and had to be sent back to get warmed.. My food came way before my wifes.. Our butternut and spinach side came way after our mains.. I expect more from OB, especially since this is in Sandton City Mall
Its awesome...good place to have lunch with family
It good place for spending two weeks in your life)
Good food, good service, nice overview to amphitheater and gigantic sports screen
Theo food and service were superb
Excellent food and service the wine selection could be better and its cocktails could be served in larger cups and they could have a house cocktail
Decent food, despite being at a peak time. Have had better quality at different branches viz: clearwater and melrose
If you feel like something fishy in Sandton City, then the mall is an awesome place to visit . Ocean basket has a variety of selection of seafood at an affordable price. Great Value for Money .
The staff was polite and full of smiles. Food was great
Very good and reliable standard. Can only remember one time that ocean basket disappointed (not this one). Had sashimi tuna - delicious, fresh and wasabi has a punch which I like. Then a seafood Platter. Prawns, mussels, squid heads, calamari tubes and Kingklip fish. Exchanged the fries and rice for creamed spinach. It was super delicious. Not one disappointing bite. Cant wait to go back again. Speed of service could be slightly faster but staff was friendly.
Ordered platter for 1 ,asked waiter for the Pora Sauce and he mentioned it’s R10 rand more NOT a problem ,food came was mild and had no no taste what so ever ,service is really slow waited for 40 minutes just to eat and pay for cold food.Prince needs some customer service as he seems lost .Dont waste you time !!!!!
Outstanding food. Angie, my waitress was outstanding. Thank you for a great meal.
Good place to grab a quick bite.
Had a large platter to share, it was big enough for 6 of us and we still had left overs. Just a bit crowded but probably because of holiday season
The service was awful. The food was horrible. The attitude of the manager was terrible. Overall a complete disappointment!
Those stairs should have Cushing. I cant believe that I fell from those stairs and in pain.
A really amazing church meets here every Sunday
I cant wait to go back again
Always consistent, sumptuous.... great attitude. Could bring variations in breads
Good food 😋
Great service and great food! Ordered the platter for 2 and it was more than enough for 2!
Good food and good service. The fish platter is always a good idea.
Food good, but very slow service.
Best service from the waiter, who sensitized me on the food taking longer than expected
Couldnt finish my sushi out of pure greed from my side....lovely service...fresh food. Thank u
Good food but slow service even though only 3 tables occupied. Friendly waiter.
Food was great although we waited for long
Customers are the kindest
A paescatarian wonderland 😍 if you love sea food you will enjoy ocean basket
Very friendly and kind waiters~! Thanks for being so nice!
Very busy but lovely food !
Good serviceFood goodServings sufficientPranw size a bit small not much of an option in prawn sizesOverall a great experience
Nice and price reasonably
Great prawns affordable menu
I did not expe t such a delicious dish there, order the big dish, mix of king shrimps, lobsters, lobster kids and chips.The white wine was not good at all.