Exactly what you expect from a KFC franchise.. Good service, friendly staff, clean and sanitized eating areas
Slowest service ever. Gave order at intercom, when arriving at window to pay there were so many errors. Stood in line at drive through for ages. Waited what seemed a lifetime for the vehicle infront of us yet the basically ordered the smallest meals. Does not justify the wait
The service is great, food quality is good. The drive through is not very busy, its a little narrow to turn so watch your tyres but overall one of the better KFCs in the area
Enjoyed the meat. Fresh, perfectly balanced and served warm. Less oil than usual so that was good to see
Service and quality has improved at this branch. You guys took a branch that was really not so great and turned it into one that is now finally much better. Well done and continue to improve. I had some shocking experiences here in the past but luckily that seems to be a thing of the past now. Hopefully Im not speaking too soon.
Food is always fresh and Finger Lickin Good. Store is always clean and staff are friendly and helpful.
KFC Constantia Kloof is amazing. The staff is extremely friendly and they make excellent food. They have the best chicken.
Meat is fresh and big pieces... Lol
Great service from the drive thru staff. The food was fresh. The snack burgers though were a little light on the lettuce. Either than that, we enjoyed the food.
Fast serviceHowever freshness can improve
Got an incorrect order but mistakes happen and they fixed it perfectly.
FAST AND GREAT SERVICE ALL THE TIME
Awesome KFC with friendly staff and good food and service.
In my opinion its still the best KFC Ive ever been served in...time and time again their customer service is excellent and their food is done with much superior quality always
The KFC at this branch just tastes so much better than the rest. They still have the correct recipe to make KFC!!!
Really awesome kfc. They were happy to change my order last minute seriously nice bunch
The streetwise two I ate was very good. Well cooked and served warm. Yummy
Best KFC on planet earth. Staff super friendly and Helpful. Highly recommended!
The chip that I got with my meal were terrible. Hard and dry. Had to throw it away
This is the fastest branch that KFC has in terms of services and orders. Just excellent
Only when absolutely necessary will I go to KFC. Just another extreme commercialised taker away. You eat what we give you or leave it. Your choice.
I feel this is the best branch to go to, i always get what i want here.
Wanted to order before 20:00 was told that nothing was left waited 15 minutes in the que
Always very busy, drive through entrance is not the best when this is the case.
Staff must be trained on knowing when is their peak times. 3 visits and each visit left me waiting more than 40 minutes for chicken and the store is packed with delivery guys, customers and drive through customers... Cmon guys you can do better!!
We ordered online and fetched in store.. but had to still wait in the order queue, which defeats the purpose of ordering online.. cos we were not the only ones in line for ordering OR picking up. Oh! And when we got home we discovered that they only gave us a single serviette🤔..they only lose a single ⭐rating for that though.
Stale chicken and chips. Burger was a mess. Order was ready very quickly so this was was expected.
Great and swift drive thru
Friendly staff snd excellent service. Will definetly visit again!
Very limited menu options and the food is not nice.I got a burger that tasted off and when I took it back the drive through cashier was arguing with me. How ever the chef came and admitted that the tomato was a bit off.
This drive through is the worst, 20mins plus
Service is so poor that they service customers with color white people get they food fast then us black people.
I ordered 2x 3pc with pap and gravy at the drive thru. When I opened it at home, each container only contained 2pc of chicken. Nice scam theyve got going at the Constantia Kloof branch. Beware everyone!
Good food, service a bit slow at month end
Fast and helpful staff, clean establishment
I bought a a bucket there yesterday and found a alive cockroach with my chicken.
Great service and quick good food as well.
Good service , clean and staff very friendly
Service was ok. But run out of stock at 18h40 on a Sunday night.
They are good only that electricty shading was disturbing them
Food nice but chicken pieces one was short
Ordering online is completely futile. They only start your order when you arrive. Completely defeats the purpose.
Great place, friendly staff and amazing chicken
Usually very quick
Is good to have map
Staff seem to look after the delivery guys more than their customers.
Ordered a KitKat ice cream but they have me the oreo one.
Of all the KFCs around, we always drive to this one specifically. The food is good, the store is always clean and you can feel the pride in the shop. Always helpful, always reasonable in the time they take to prepare food, and its always fresh. Never had anything dry or oily from this franchise. Perhaps their only drawback is not enough cashiers in front but it has never impacted the quality of the service received. They do an awesome job
Perfect service all the staff were smile and help fully
Service is always speedy here and they food is always tasty. I like this KFC.
Drive through always long, however the service makes up for the wait
I took a friend there, via drive thru, to get dinner fir her family
Food was not up to standard compared to the other KFCs, the chicken and wings was over boiled hence tasteless, the nuggets were soggy and had a water taste to it, and the mash and gravy tasted burnt. Will never purchase from this branch again.
Drive through was slow and staff were not very friendly.
This is a new small modern KFC the setup is standard for a small shop.. Food is good and so is the service. Only open for take a ways in level 3 of the covid-19 lock down.
Food was great but the was not very good customer service
Lovely staff. I d really like to share about how a young man there, by the name Aky goes out of his way to help the customers. I m impressed by his treatment towards customers each time I go there.
Very nice food
Service was good, and the quality of food goods as well. I sometimes have concerns with the quality and freshness of KFC chips, but these were great.
The experience was great! The food not so great anymore
The drive through is pathetic, payment and ordering at the same window, 35 min to place an order and once you are in the drive through you cant get out of it! Only wide enough for 1 car.....pathetic, pathetic, pathetic....oops been here 3 minutes and still not placed an order. And when phone I try they dont answer the phone. .
Nice and spacious place
Food has always been good here
Great service, definitely a fast food
Great serviceThey adhere to the social distancing rules
Thank you for the customer service I have received from kenosi stay humble
Excellent service & absolutely delicious wings.
Amazing place
Very fast drive thru...as one should be
Not so good
Very friendly and quick service by the staff
Treatment is different, some people get special treatment others dont.
Service is very bad. We walked out after repeatedly asking for service and Agnes who was messing around on another till showed us a handsign to wait, called out to someone to come help us but no-one came. We must have been there for about 8 minutes before we walked out, and Agnes didnt even look up to try stop us from leaving. Where was the manager, I wonder? Maybe she was the manager!!! Wont go back there in a hurry!!!!! This happened on Friday, 17 January 2020 at about 19h40. Funny thing is that there were no other customers in the store at the time.
Food is ok. Toilet and basins are dirty. Lock on the paraplegic toilet door is broken.
Service tonight was slow and took longer than 30 min I. Drive thru even though there was only 4 cars in front of us
The service is slow for an fast food store.there is no one controlling orders
Good service
We generally receive good service. Recently received poor quality food. The chips were super brown, they didnt serve us the chicken pieces we ordered. The new Oreo sundae was disgusting. The ice cream tastes synthetic the Oreos didnt taste like what its suppose to.
Located conveniently close to office parks and main roads, this KFC has a drive through and indoor sit-in area. It gets really busy during lunch as expected, but the service was fast enough and the chicken tasted good. I was surprised at their fries: tastier than other KFCs Ive been to. Overall, the place could look a tad cleaner. Not that it was dirty, but I guess it being busy made it look a bit messy in the seating area.
Ok
I havent had KFC in years and we decided to have zinger burgers and wings, those were really nice except for the chips those were cold. The service is really good and it doesnt take long to get your food. I might consider going back
I really thought I always knew KFC. That is, until I discovered KFC Constantia. Pardon the cliche, but this outlet is a real case of You tried the rest now try the best. As a first timer I walked into spotless premises with ultramodern but warm homely decor. I was immediately served by a staff member, with a kind of attitude that makes one feel you know them for years. I placed my order and it was ready in hardly 3min plus another staff member asked if i was helped. I took my order and left completely overwhelmed by this customer experience. My biggest surprise came back at the office when i bit into the juiciest, crispiest and tastiest KFC ever and this no exaggeration. Keep it up and see you again soon!
The service is usually on point with fresh food
Their service sucks period i have never experienced such. Yesterday I tried ordering in front my order number was 306 its worse today I tried the drive through its even worse.
Loved the chocken but had to wait more than 30mins to get our order
Friendly service
Excellent service
The stuff members are always smiling and always go the extra mile to help
My order took long, focus was on ubber eats guys
Very nice fast food., seems theres a KFC on every robot lately.Service was quicker then most outlets, but improvements can always be made.Drive through enterance is interesting to find for first timers.Good portion size.Very friendly staff.Will definitely be getting chow here more often
Most relaxed KFC I know
The service inside the shop was very very very poor. Attention and good service is given to drive thru customers only. I waited for almost 30min to get my food. Staff dont even care when I complain.
There chips are always stale i specifically ask the lady for fresh chips and still dont receive edible chips i call in and spoke to Emily and she informed me that they checked the chips a few days ago...??? what ever that is suppose to mean the quality of there food is disgusting wouldnt recommend and think the owner should be more hands on and see whats going on there.
Luv KFC. Good service.
Excellent staff service
Very good KFC. Chicken is always lovely, never too oily. They do on occasion have limited options available due to insufficient stock
Enjoyed myself here, really nice place. We had a R30 bucket and the meal was nice and really filling. Awesome