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NelOptics Optometrists
817 Rubenstein Dr, Moreleta Park, Pretoria, 0081, South Africa
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Da
Review №1

Three months post my fist visit to NelOptics I am still getting fist class service, no stone was left unturned to find a solution to my complicated needs regarding a contact lenses solution for sports use, with dry and allergy prone eyes, very happy with the solution found, thank you very much Rolene for your perseverance and attention to detail, it has already made a world of a difference to me, really appreciate it, you guys are the best!

Wi
Review №2

After a very interesting webinar about screen time, with NelOptics as one of the contributors, I decided to take the kids for their annual eye test to Roeline. I ended up testing my own eyes. What an incredible experience, you walk in, and it feels as if they have known you for ever.The entire team goes above and beyond to make this experience as pleasant as possible. The service was simply outstanding and I will definitely be visiting them again soon. Normally I get headaches when I get a new set of glasses, but not this time around. I am one happy customer.Thanks NelOptics team, you guys kept me updated and even followed up after I collected my goods to make sure that I am happy and adjusting fine with the new lenses and glasses.

Sa
Review №3

Neloptics is really a wonderful practice, from start to finish, everyone makes you feel like you been a customer for years. I will definitely be coming to you guys for many more years. Thank you to the Neloptics team.

sh
Review №4

Very professional and excellent service. I owe my youthful exuberance to them. Feted me best frame and ergonomic varilux prescription lenses. Shalom

La
Review №5

Absouloutly hands down the best experience , service of the top level with a really great personal touch. Highly recommend NelOptics

Si
Review №6

The service was wonderful, professional, friendly and their prices are amazing 👏🏿🙌🏿😀 will definitely be visiting NelOptics Optometrists again!!!

Cr
Review №7

Absolutely fabulous!! The staff at Neloptics are very knowledgeable, gives the best advice and do it all with care and understanding.Neloptics go 7 extra miles to make sure that you get the best service and keep you up to date every step of the way.Highly recommended!

Sa
Review №8

Im part of the Neloptics team and I strive to give my patients the best service experience that they have ever received!Neloptics is in my opinion (looking on an internal view) the ULTIMATE BEST Optometrist 👌

An
Review №9

I have been a client for about 15 years, wouldnt go anywhere else in Gauteng!

An
Review №10

Went to get prescription sunnies and was helped same day. Excellent service :)

Br
Review №11

WOW WOW WOW, what and over EYE-mazing experience. Took my boys for their eye tests and they just loved it...they were well taken care of and even entertained while waiting...this is the perfect and most professional optometrist that I have Ever visited. Rolene is really good at what she does and no detail is left behind. I would recommend any time to anyone.

Ge
Review №12

I love these guys they explain everything so in detailed. They help you choose the best pair of glasses and even try and to fit it in your budget. They also help and pixk a pair of glasses which suits you the best as well. They always follow up. Highly recommend

an
Review №13

Their service is super and the staff always friendly

Fa
Review №14

I absolutely love these guys🏆🥇. I was looking for a number online for another Optometrist and their number also came up. I sent them a whatsap message and simply from the way they spoke to me, I went there. They were so accommodating with all my questions and extremely professional. Needless to say, I got my stunning spectacles from them. Their service, their attention to detail especially with the eye exam, their rooms.....everything is absolutely top class. This kind of eye test was something Ive never experienced before (and Ive had my eyes tested 4 times so far but never like this). Im very impressed🤩🤩🤩

Ch
Review №15

Very friendly staff and fantastic service!

qu
Review №16

Amazing service 🤩

An
Review №17

Very friendly, helpful and professional

Ir
Review №18

Great experience and fantastic people!

Le
Review №19

For years I have been making use of the same chain of optometrists. Last week I decided to see what else is out there. I could not be more happy I did. Neloptics has the most friendly and helpful staff I have had the pleasure of dealing with in a long time. Dr Rolene takes the time to do an indepth check, ask questions and exlain everything to you. She gives you advise and reasons for her suggestions. You get a thorough exam AND opinions on which frames suit you. Not lead straight to the most expensive ones. It is so obvious that this practice is run on passion and not just making a quick buck.

Ro
Review №20

Professional and always willing to help!

Fr
Review №21

What a pleasant experience!! The team is commended for their friendly, proficient and superior service. State of the art equipment and a variety of stylish frames to select from. Your turnaround time is remarkable, thank you and keep up the great work :)

Ta
Review №22

This was the best experience.From the moment I walked in there to the day I received my products.I highly recommend this company, they treat you with friendliness and utmost respect. They also explain what you need but are prepared to work with you if one needs to make a plan. They care about their clients and that to me is amazing.

Ke
Review №23

Excellent service and very professional, makes you feel like your in good hands. With the thoroughly aftercare that you practice I would recommend your service to anyone.

Br
Review №24

Very Professional and helpful. Always going the extra mile to ensure satisfaction. Will recommend Lizelle and her team to everyone.

Be
Review №25

Went for a eye test - Super professional and efficient.

Ne
Review №26

Had quite an amazing experience with NelOptics. Very friendly and helpful staff - quite affordable too!

Ju
Review №27

I was referred by a friend, awesome place. The atmosphere is great, staff are friendly and they make you feel at home. The after service is awesome, was shocked that they phoned me a week later to make sure i was happy with the glasses. 10/10

Th
Review №28

What a professional team with excellent service,Staff makes you feel so welcome and cherished by just being a customer. Very helpful will definitely recommend more

Di
Review №29

Ive been driving past Neloptics for some time now and only recently popped in to get my eyes tested for the good ol drivers licence. I also made an appointment to get my new specs. Through out the entire process everyone was extremely helpful and came across as very knowledgeable! I also appreciated the input I received for selecting that perfect frame! They have also provided me with excellent after sales support! I cannot recommend them enough and will certainly be back when I am due for another check up! Keep up the epic work!

An
Review №30

Wish there was something like 5+ stars to rate them! Very professional yet approachable work ethic. Classy staff. Great equipment and excellent frame suggestions. I had a smooth experience getting my eyes tested and very quickly received my prescription glasses. All of this would already warrant a 5star rating, but theres more: sadly my favorite sunglasses-frame broke when they attempted to fit the lenses - Neloptics apologised and I received a replacement frame. Really rad establishment with an awesome team! Would recommend!

Ca
Review №31

NelOptics (especially Lizelle and Rolien) are great!I refer all my kids that I evaluate to them (when I suspect that eye-muscle functioning could be problematic). NenOptics does a thorough evaluation and then gives 6 weeks worth of eye-muscle exercises before a re-evaluation is done to determine if glasses is needed. So many kids are struggling with eye-muscle functioning due to too much screen time. Not all optometrist take such deep interest in eye-muscle functioning and that is why I love Neloptics!

Du
Review №32

Who thoughts an optometrist could feel like family? Neloptics has helped me maintain sharp vision over the years, and have also ensured I do that while I look stylish. I highly recommend them and their excellent service.

JG
Review №33

Very professional and thorough. Truly cares about their patients. Highly recommended.

Ni
Review №34

Very good service. Lady at the front desk is very helpful and always smiling.

Ma
Review №35

When I went to NelOptics for my eye test I did not expect to walk out with my left eye seeing as good as my right eye again. I had an injury to my left eye when I was 17 and was told that the vision in that eye will never be perfect again. Rolene and Lizelle took a photo of the front part of my eye and designed a contact lens for me. When the lens arrived and they fitted it on my eye I was amazed, suddenly both my eyes had vision again. I spend most of my day in front of a computer and they also informed me about the dangers of blue light, they are very knowledgeable and helpful. Their selection of frames are great, I really liked one of their sunglass frames and wanted it for my normal prescription lenses, so I asked if they could put my prescription lenses into the sunglass frame and they did it without hesitation. Thank you so much for giving me my full vision back and my awesome frame!

Ro
Review №36

Great service, friendly and helpful staff. They always go out of their way to help me. They explain everything very well and always follow up to see if you are still doing okay. I would recommend them to anyone.

Ph
Review №37

Services, customer care, aftercare... All 10 out of 10. My daughter and I have had the best experience with such distinct and precise diagnosis after a long search. What a relief...Big ups and thanks again Neloptics :-)

He
Review №38

As always the best service and more than the extra mile Nel Optics and there staff has given I 180% recomend them. For going that extra mile to get the Sunglasses that I like and wanted ,from their supplier OGA - France. Thanks guys you are the best.

fe
Review №39

A big thanks to Roléne Bester at NelOptics for going the extra mile in assisting with the care of my eye and follow ups.High 5 to NelOptics !!!

Ma
Review №40

Friendly and competent staff that will go the extra mile. Great service!

Ke
Review №41

My choice always. They offer the best service in the Moreleta Park area.

Fc
Review №42

Awesome staff, who acts in the interest of their clients!!! 10/10

Al
Review №43

Prompt delivery of contact lenses and great service !!

Je
Review №44

Great customer service!

Ch
Review №45

Sal enige tyd NelOptics Optometrists aanbeveel. Vinnige, fantasties, en uitstekende diens.

Ma
Review №46

The service had been fantastic. They especially make the children feel very much at home and make them the focus for sure. We were especially impressed with the process of choosing a frame and how much effort and time was taken with it - extremely professional with a soft, friendly touch !!

Su
Review №47

Neloptics has assured the best and fastest service with fantastic communication to their clients. They keep you up to date through the process and follow up after the time, little one still gets such service!Thank you so much for my brand new eyes and all your effort, I will recommend you any day.

Li
Review №48

Very happy with my new glasses. Excellent service and aftercare. Definitely the place for new glasses

Ch
Review №49

Thank you so much for the wonderful service from start to finish, you are the best, Roelien, Charne and Cherise. You are great

Ja
Review №50

Vriendelike menseUitstekende DiensBaie profesioneel

Information
16 Photos
50 Comments
5 Rating
  • Address:817 Rubenstein Dr, Moreleta Park, Pretoria, 0081, South Africa
  • Site:http://www.neloptics.co.za/
  • Phone:+27 12 998 1855
Categories
  • Contact lenses supplier
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–12PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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