Very slow service, not that I actually got service - 40+ minutes to get through the drive thru. 9 minutes at the order window - no service, so I just went through without ordering. Guy behind me waited for about 5 minutes as well.Didnt have that sort of problem at Burger King in Lynnwood 15 minutes later
The person who assisted was very good with customer service
Food was ok, nothing great. Tasted different to other KFCs. Thankfully I checked my order before leaving as I was one item short. Wondering if this is a KFC standard practice as the last 4 visits to a KFC have all been one item short... coincidence...?
Service was pathetic. I waited to place my order, waited to get a lousy 2 pieces of chicken.
Service is not really up to scratch. They are very slow, and sometimes out-of-stock of some items
I bought streetwise three, and I got only 2 pieces. Corrupt KFC employees.
Very busy. This time I had no problems ordering. Food always good.
Horrible tellers not sure if they woke up on the bad side of the bed your, was not even given a slip when I ask she says she will give me, left with it.The guy who is proving order though very professional and he apologies and told me they made an error on the slip hence I was not given.
The staff members I got yesterday (14/08/2021) @ 13h00 were super friendly😌...
Great food and friendly staff but the slowest drive through Ive ever come across. These days I drive past If there are more than 2/3 cars in the line.
Always busy. Still staff are friendly and very helpful and manage the demand wellKFC toilets are cramped and cleaning needs a fresh redesign in the direction of automation. See for example the creative way Eduplex School in Pretoria designed their ablution facilities
Good place and good service i enjoyed my stay there.
Fast service on the go. Friendly staff. Clean and tidy. Toilet a bit cramped but Clean.
This KFC drive thru sucks, spend almost 20 minutes before I got my order.
Great service and value for money. I really enjoyed my lunch
I would not recommend this kfc at all.Bad attitude toward customers and do not listen when we place an order because they are chatting too much with each other.They did not have the zinger patty for the zinger burger, thus I asked to put extra zinger sauce on. They literally put one blob of sauce on the burger. No spice for the pops nor the chips as requested (as per usual, it should automatically be added). I payed for everything that I ordered extra and received absolutely nothing. This is very disappointing, but it is not the first time. This is the THIRD time.
Poor poor poor food quality!!I cant believe your staff thinks this is good qaulity food and it can leave your store like this.1. Ordered no lettuce and to add cheese. There was no cheese and still lettuce. I took one photo. I did not take a photo of all the burgers.(I paid for cheese and received no cheese)2. The chicken fillet/patty on the snack burgers looked like little fetuses, hard and burned.3. The chips was cold, oily and soggy and looked like it was fried again to warm it up.4. The pops was dry and hard to chew.5. Some of the chicken pieces was still bloody and had a weird smell.Literally the only thing that was ok to eat was the dunked wings.This was another terrible experience.There is no response from head office or the store itself.We threw out R380 worth of food.
Proper client service. As busy as it was, I feel like they went out of their way to keep us as customers happy. Well done to them
I like the way this place prepares their meals, their chicken have that old nice taste of kfc.
Absolutely the best kfc Ive visited. Friendly and helpful staff.
Its located at my best location for me
They gave me my order with 4 items instead of 6 n i bought 4 mini loaves they gave me rolls, i had to go back n fight. They 1st told me they dont have mini loaves n when o ask for refund, boom there comes mini loaves.
The customer service was great, my only problem was with the wings that didnt have salt/spices.
We had terrible food,tasted like yesterday chicken that they flashed fried again this morning before delivery,it didnt even taste like KFC,so disappointed because we paid R337.77 on 20th October 2021 at 10:48 and ordered just after 9:00 through KFC delivery was more than an hour and 30 min late
Noisy, affordable tasty breakfast,
Very nice place but a little small
Clean and good food, staff are friendly and helpful, bathrooms are clean and tidy, good experience
It was just a simple lunch the service is good and the place is super clean
I just love the environment and the customer service was awesome.
Yup this is a kfc and sell chicken. Never had bad or good service its always been just ok.
No chicken!!! For a place that is selling fried chicken,they dont have enough chicken for a 10 piece family treat after 8 oclock at night. Then they make you draw money,because the speed point is not working ,at the window ,and once again inside the shop. After asking the price for the meals,then drawing money from the A.T.M. ,the staff tell me they dont have chicken or lettuce for a colonel meal??? I think these staff members dont want to work anymore after 20h00 at night. KFC can go to hell!! And... im done with this franchise for ever!!
Meal was fine but my order took long
It was not fully packed like all the other branches
I had to wait 20min for my food and didnt check 1x dumped wings top upp was short
This kfc does not know what service is
Good food but when I went there they did not have coleslaw
Drive through closed.
This is a typical KFC. I do order from them from time to time. They don’t get orders wrong or give you a bad order. So I do recommend them as a KFC to stop by and have your chicken.Their drive thru is not the best when it comes to the layout as it doesn’t allow for much cars to stand in it so good luck when it’s full
Poor serviced and everytime we order we are cheated out of our meals. Dbl is not a snack burger. Family feast is not 4 pieces of chicken. Will never buy here again. I just wished I could have swear at you guys but then I am below the belt but I am reporting you to your head office!
Very slow... no manager in sight. Save yourself endless hassles and rather drive past to ANY other fast food restaurant.
Fast and efficient, friendly service.
We have ordered food at the drive thru and when we get to the window to pay we saw that the lady who pours the drinks takes a sip of our cooldrinks and put it in the container
I got an incorrect order on Uber eats. I always request for sweet chili twister and I get something else.
Good customer service
This waa the worst experience and food if received from any kfc. Portion sizes does not match display on tv. Wont visit here again
Now faster than before for Uber n Mr delivery...... Thank you so much for great change...No more much waiting for getting food to deliver. I hope this will also take to level 1
Waited longer than 30min after ordering. I didnt have a big order yet they made us wait very long and they got the order wrong as well. Very very poor service.
Went thru the drive thru, and help both windows with a great smile. Thank you.
Chicken is fried just right not too much oil!
They wont see me again. Very slow service and very unorganized.
They did not gave my cold drink and also do not communicate with me to tell me that still must give my cold drink!!! I think they can really work on their communicating skills!!!!
Very nice chicken
Can better there service
They got the order wrong but managed to rectify it in a few seconds.
Fresh and tasty food !
Really great service from Pearl, as well as the lady that was on door duty on the 2nd of Feb!
Fresh and tasty food
Very nice food
There was no chicken. No burger fillets.. Not even chicken nuggets. We were told to wait 20 min. Fast food is supposed to be fast. The wings were even out of stock. Whhhyyyy?? This is my major qualm with this kfc. They literally have one product. CHICKEN ... Im both sad and hungry.
First choice KFC to support dont like the others.
The air conditioner was too much and it is winter now
Good service 👍🏼
Excellent brekkie-box
You wait at least 30min for food at the drive thru, and they did not have eggs for breakfast
Had a walk in here yesterday.Waited over 15 min just to be help while no one was in the queue.Its clear that their focus is on the drive-thru and uber eats deliveries.
Good service except I just really wanted a crusher and the ice cream also wasnt available.
Kfc Stormvoël is probably the slowest drive-through I ever had the misfortune to visit. It took 40 minutes of queueing to get my order! There were 5 cars in front of me...
Nice kleen can make more effort whit the rest room
VERY SLOW service. Quite a few people just eventually turned around and left after comments on the lack and speed of service...
Great place to buy chicken but they still dont allow people to utilize restrooms though we are at covid 19 level one.
Great service, quick and safe
Good services, but store is allocated to the tax rank some times can dusty but I loved the meal
Good service to be had at the drive-through. Food is hygienic, appetising and well-prepared. A good outlet to visit.
Had to wait on the drive through for over 30 minutes and was told we waiting for chicken.... Two cashiers on the drive through but only 9ne 8s taking orders Busisiwe captured my order with a lot of attitude damn the service is really damaging the image of Kentucky
Service is excellent at all times
Good food, good service, friendly people
Food is okService is very badStaff is not always helpfull
Good service I got here
Good food, but you have to wait forever because mr delivery and uber eats gets preferance over you, rather do the drive through
Probably the worst and slowest KFC in RSA.
Service needs to be improved, staff not very informative or helpful, however chicken was fresh and as always delicious.
Alwsys have chilly soult lol
Service was terribly slow
I like going to this restaurant. Staff are friendly and enthusiastic about food. The food is always well prepared and presented. One of the managers Josias goes out of his way to assist
Service very poor.food not cooked well.the meat is raw.coldrink hot.rude attendant
Maintenance outside is not done properly. emergency assembly board its orientation is vice versa. Inside it was not yet clean but they were busy cleaning. Follow your maintenance plan.
No service, 4 clients in store and refused entrance store big enough for 10 to stand in line according to social distance stickers. No attempt to provide service or assistance. Will never refer anyone to the outlet
Food and service is good, but they dont always have stock.Everytime we go there something is always not available...
No chrusers available machine broken down 4 weeks
Every single time I come here I end up waiting a good 25 to 40 mins in the drive thru because they are so slow (not because there are alot of people). Worst is, my last order they just replaced my mash with extra chips, without me knowing. And once I realised I was already so far away. So disappointing!
Good service
Not so fast early in the morning. Never the less the food was delicious. Brekkie Wrap.
Good chicken
Neat, but the cashier was three sheets in the wind. Wasted a lot of time because she was NOT listening. She did not know her products!
The counter service was perfect however there was a lady by the name of Agnes who took a receipt from my daughter and without explaining anything and did a survey on her phone. This conduct was not professional at all.
Orderd online with option to collect. They could not honour the order and we had to go elsewhere and they gladly took payment but could not deliver.
Terrible, slow so slow that they are not taking orders to concentrate on getting 3 small orders out. Pathetic.
Costomer care is top