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Vodacom Pietermaritzburg - White Ways Centre
Shop 13, White Ways Centre, 157 Victoria Rd, Pietermaritzburg, 3201, South Africa
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Comments
Be
Review №1

Brilliant store. They were the only store I called who offered an ETA of new stock and went out of their way to order for us rather than just waiting for stock to reach the store. Excellent, friendly staff. Will be happy to deal with them again.

Ca
Review №2

The consultants end IT technician very helpful

De
Review №3

The staff here are wonderful, efficient and friendly when dealing with admin. Would recommend over locations at higher foot traffic.

Sh
Review №4

Cynthia you are so helpful and professional. Vodacom is lucky to have you. Thank you for your amazing service.

Ke
Review №5

Unbelievable friendly and Efficient service

Pa
Review №6

Staff always look bored and they cant help with any Fibre related questions

Le
Review №7

Good service and product

Li
Review №8

If it wasnt for Jonathan, they would have No Stars. Jonathan was friendly, helpful, attentive and tried to assist with technical issue I had. The technician was the exact opposite in every way. Completely disinterested and unhelpful. He needs urgent training on customer service and his technical skills need improvement too.

Jo
Review №9

Ladies are nice otherwise the male staff just want to sell you products and get you out fast...

Br
Review №10

Good service

Ch
Review №11

Great service this afternoon while upgrading my Vodacom contract.

La
Review №12

Ok

Mi
Review №13

Impossible to get hold of on landline.

Ma
Review №14

Shalini the manager is the best. Helped us with a very big problem. She got on the phone and sorted it out. Otherwise the staff are friendly warm and Ill be doing my phone dealings here in future

Th
Review №15

They did not want to sell me second hand goods. Good shop. I am proud of them.

Si
Review №16

Very helpful staff and all prepared to go the extra mile to help get stock items that were out of stock collected from other branches. Service like one expects.

Gi
Review №17

Friendly efficient staff. Accessible. Have everything you need.

An
Review №18

My cellular account is held with VODACOM, never had a problem with them

Ha
Review №19

Helpful but need to be more up todate on specials

Ce
Review №20

Friendly staff and high service delivery, a common Habit of vodacom.

Jo
Review №21

Shalini the store manager is exceptional.

Ti
Review №22

I recently had even worse customer service at this shop. I wanted to do a SIM port from MTN to Vodacom and was told by a help line agent I had to do it at a shop. I arrived shortly after 16:00 on a Friday afternoon. I asked about doing a SIM port and was told that it was too late. The porting office closes at 13:30 and we have to (hand in phoning gesture 🤘). They are closed over weekends. Come back on Monday. In my car I googled SIM port and saw it was a simple DIY procedure: buy a prepaid SIM card, send portme followed by the SIM number to a certain phone number and youre done. I went to Pick n Pay and bought a SIM for R3.80. I sent the SMS on Sunday morning and by Sunday afternoon my number was ported across networks.What the Vodacom shop employee told me was complete bulldust. They didnt even want to sell me a R3.80 SIM card. I will never visit the shop again.

Bi
Review №23

Always helpful and informative staff.

אב
Review №24

Amazing service, saved our lives! Ask for Ali🙏🏿

Fi
Review №25

Mmm.. dont like the screen protector they advised me to buy

Sc
Review №26

I hate cell phones and I hate the cellular dealers more. They have more complicated requirements than the bank when applying for a home loan! Paid parking only. If it could be avoided, I would.

An
Review №27

Very friendly & efficient

Ya
Review №28

Got data at reasonable prices

Ca
Review №29

Good Service

Dr
Review №30

Great service

Gr
Review №31

In umhlanga

Le
Review №32

Okay place

Ma
Review №33

Horrible service

Tr
Review №34

Excellent

Vi
Review №35

Good

Ro
Review №36

Terrible!

Information
6 Photos
36 Comments
3.7 Rating
  • Address:Shop 13, White Ways Centre, 157 Victoria Rd, Pietermaritzburg, 3201, South Africa
  • Site:http://www.vodacom.co.za/
  • Phone:+27 33 342 9287
Categories
  • Cell phone accessory store
  • Cell phone store
  • Internet service provider
  • Mobile network operator
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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