I pray that out of his glorious riches he may strengthen you with power through his Spirit in your inner being, so that Christ may dwell in your hearts through faith. And I pray that you, being rooted and established in love.
The service rendered by Crew ID 94 - Lerato Sonia Mooketsi was horrible from placing the order to payment, was extremely unbearable and no eye contact whatsoever. No customer service!!! I ordered 1 Oreo McFlurry and 1 Smarties McFlurry and instead was given the incorrect order. I want my ice cream as I eat this one.
Please put more effort into your chicken salad. Whole leaves of lettuce with only 4 pieces of tomato... Bite size pieces plz.
I bought happy meals on two different occasions on both those times I never received the apple juice. I also always have an issue with them NOT putting salt on the chips. The last time I confronted them about this I was told that I must make a request if I need salt on my chips, which makes me wonder if this McDonalds is different from others. This past weekend I bought a meal with a medium drink and they only gave me a regular drink, luckily I had decided to sit in, if it was a take away then it was going to be another big inconvenience as usual. I therefore recommend that people double-check their order before they leave.
The service was awesome overall. My only complaint is that they dont give you a choice of whether you want ice in your drink or not. But overall, the service was great and the atmosphere was great.
Quick and efficient, even in morning traffic. Great service. Thank you
Disappointing service i experienced on Friday night when i ordered 2 x big mac on drive thru only to find out that burgers tested old. One burger did not have lettuce but you could see that lettuce was removed, which clearly shows that it was old
Remember when this place opened the first time in SA, we stood on a long queue to get the first taste of McDonalds
Very quick service inside, drive through good. Chips seem to be blanched twice and cold though - maybe Ive just been unlucky.
Typical McD drive-thru experience. Neither here or there. Food was exactly as expected and the service was good.
Food was okay but was surprised to learn that their staff didnt have phones or the app. I wanted a deal on the app but didnt have my phone with me so no one there could help me. For that I give them 1 out 5.
Appaling service. Waiting in line just to get a cone shoved in front of the car without a single word on why. Just for me and the 5 cars behind me to wait 10 mins without anyone telling us you closed. And when we asked if they are closed we get the response yes, you could see I put the cone infront of you. The manager even came out and did absolutely nothing to notify any waiting customers. Stay clear of this place.
The worst experience ever. Had to wait for over 15 minutes for a bloody mcflurry. Felt like the only cue that was moving was the drive thru. Worst part, 2 ppl who payed after got the orders b 4 me.
I ordered two drinks and it took quit long. Otherwise thumbs up.
Waiting time is average - no trays for sit down meals which results in having to clean ur own table. Bathroom are untidy - no toilet paper
You dont have to wait long for your order
Went there for some stress relief. The place was clean and Covid compliant. It was busy as well. Ordered our coffee and donuts and really had a relaxing time.
McDonalds works were Friendly and their service was great and quick.
Very clean, covid protocols observed and quick service. Food was good.😊
The facility is squeaky clean, but we got poor service on that specific day. Hopefully the waitress was just having a bad day. We even got the wrong order
Pictures Copyright ©️ blackjohannes. Pictures as is and was not edited or manipulated. This was the first of Macdonalds to open in South Africa. The qeues were long as cars piled up in Beyers Naude Drive opposite Cresta. Who will forget those great service we were promised with staff we served you with a smile. As years gone by the only traffic in Beyers Naude is during peak hour and that is not to enter the Macdonalds at the Cresta Corner Shopping Centre. What disappear through the years were those smiling faces greeting you. Service levels have dropped and unless you can Crack a funny joke you will not get a smile. The drive through is slow. The order was quick though and the chips not crispy warm as fresh. I am generally not a Macdonalds fan, but they usually make the best crispy thin chips of all the take away places.
The burgers are really nice, not so much the nuggets.The staff are great.
Experience was great even though its self service which inconveniences the stuff as I ended up with an incorrect drink! But overall I would still revisit that MacD
The lady who was taking orders yesterday late (drive thru)need to be disciplined....If I knew her name was definitely gonna come back and tell ur manager to deal with her....I ended up losing it and exchanging words with her...If thats how shes behaving then that is totally Wrong....
There were so many rats on their property...I immediately lost my appetite to digest my meal
Disgusting place, probably the worst Mcdonalds in Joburg, if you go through the very slow drive thru youll see RATS running around. As for the staff (especially the staff inside) very very RUDE, not just once for a few years now, Ive lost hope for them and dont go there anymore, its sad people are struggling to find jobs in this pandemic and here are people who dont value theirs. Dont waste your time, theres plenty better Mcdonalds in the area. Eg: Mcdonalds Strijdom park.
Quick and professional. Keep up the good work
Their food was really fresh.I enjoyed my meal there.
I had to wait long for my food doing drive through. The Gentleman did Apologize and was Friendly. The Burger was good!
Waited 30 minutes in the DriveThru for 3 McFlurrys only for them to give me the wrong flavours!!
It was good experience, covid rule observed
Clean, quiet and friendly service.
We normally get very good service from friendly staff. The food used to be good. The last time there was arrogant unfriendly unhelpful staff and the quality of the food was not the best.
Loosing the touch very indifferent service giving number for sit down had to clean own tables and had to collect orderReally needs a shake up
Took 35 Min in the drive through!
Other than the hand sanitizer available at the door and mandatory face masks, this place is not in the slightest COVID compliant. Dirty tables everywhere you look. A slip on a table, dirty marks on the other, an old ice cream Sunday plastic cup just chilling on another table. None of the touch screens were wiped after use, I saw 4 people use the same touch screen while waiting for my meal, wasnt cleaned once in that time.Their card machines were not available at all of the touch screens, and there wasnt someone waiting to ring us up at the till.
Lets face it, a McDonalds is a McDonalds. Same old same old except for, importantly, the staff and on site manager. This particular McDonalds is focusing mainly on servicing the drive-through, so much so that it is not often that youll see anyone manning the counter. This however changes when groups of schoolchildren come in - then 1 (one) person will come attend... 🤣OK, service is a bit slow, but the coffee and food tastes the same after youve successfully nagged them for tomato ketchup, salt and pepper. Shop is clean, social distancing and wearing of masks are adhered to.
Very quiet restaurant that is clean and very decent staff
Extremely frustrating experience waiting 45 min to get 2 burgers and then to get home expecting to eat a nice juicy beef burger to be disappointed with a Veggie burger!!
Awesome. Good, quick efficient service
Clean,place not full and service is fast
The drive thru staff are extremely rude. May as well automate their function.
I would give it zero stars if I could, worst service ever !!! waited for more than 30 min to get food. There was a group of people complaining about the lack of service but the staff were more than happy to have their side conversations.Had to demand a refund, very disappointed
The drive thru ALWAYS takes AGES!
Very friendly staff, they make sure all surfaces are clean and sanitized.
Great Service and the electronic pay point in COVID time lets one not worry about a lot of things...they need to just sanitize after each customer uses the terminal.
Very good McDonalds that has good food and fast service
Good brekkie after morn run
Busy, lots of parking and quick service
McDonalds is always fun to visit.
Has less sauce inside a burger and they dont offer tomato sauce if its a take away .
Happy sharing grt food clean environment
Greatest milkshakes ever. Open till late. Little bit slow in the drive through, but good overall
This is the first McDonalds to open in South Africa and it has stood the test of time. It is nice and spacious with a cool play area. It is pretty good for a McDonalds.
Consistently the slowest McDonalds drive through around
They okay,but in rush hour they do not pack the meals correctly,
Each and everytime I order a Tripple Chillie Cheese its either i get a double chillie cheese or a single pattie one pattie !!!!! . The other time I got a cheese burger instead . Today is the third time this is happening I even had to drive back. This is honestly unacceptable!!!!
Poor set-up not so well coordinated even my orders were mixed up
This is one of the new look McDonalds I guess.. I prefer the old one that was here it was more cozy and had a warmer feel to it. But the food is the same so if youre doing take a ways then it doesnt matter. It looks like they are surviving covid-19.. All takeaways were closed for a while so no business at all for a few months. well see how many survive the lock down.This government must catch a wake up, they are ruining our economy big time!
Very busy so u have to wait but the food tastes ...well just like McDonalds should
Worst service ever experienced at any McDonalds, waited 40min in drive through, decided to park and go inside. New ordering system and rude staff at counter also had to wait another 10-15 min.
Double drive through lane to reduce the length of the queue
Pleasent experience and good service overall.
Good service done
They messed up my order but when I went back to sort it out, GUGU and the manager fixed the problem very fast and professionally and gave me a complimentary drink for the inconvenience . Great service
Service a bit slow today but food still very good
Almost always see rats running around outside in the car park when i come here...kinda freaks me out... But otherwise a good McDs
It states they have a McCafe section, but they serve McCafe products. It doesnt make sense. Very unhappy. People are rude and looks like they dont want to help, maybe thats what happened with the McCafe, they just dont want to help. Why put a sign up and advertise McCafe but dont serve it. (Minus star rating)
They gave me yesterday chips, was buying mcflavor fries they taste so horrible
Tables were not cleaned. The floor was not clean but it is a restaurant.
Fast and efficient service
Terribly slow. Rather go somewhere else, anywhere else
Lovely place to spend time outdoors for recreational and exercise purposes. Secure, neat and well maintained by both residence around the area and the municipality.
They mixed up our meals
Experience was quite pleasant, staff sanitising all the time, vibey atmosphere, service good
Great, but one of the workers just threw my food around.(I rather wait longer and get customer care.)
Its Mc ds
It was great, quick service and service
Very friendly staff and quick service
Customer service was very bad just as the food that came with it Ive eaten at many McDonalds but the food that I ordered was so hot the whole family was having a hard time eating it....... I ordered a chilichseDl with no jalapeños but it came with a lot of jalapeños........ End result I was very disappointed..... I wouldnt recommend this mcdonalds to nobody...... Hope you guys can improve...
Good food and awesome service
This was the first McDonalds in South Africa and is one of the better ones in terms of cleanliness and speed of service. Also has a McCafe
Cheat days are the best haha
McDs doesnt have the best burgers in the world, theyve simply perfected the fast food and quick convenient systems. This one however, has taken that super far. I could swear they read my mind before arrival and made my meal. Never been to q uicker, professional and friendly staffed McDs before like this one. Pitty I am only in the area once in a awhile to enjoy the service of the Mcds. Its great. And theyre clean and helpful and oh my word the drive through doesnt feel like jansmuts traffic on a bad bad day. So I dont have to worry about my imaginary kids annoying me because I get to the ordering section and get my food fast. Get more specials though! Its covid season i gotta save my pennies.
Foods great and the service is immaculate.
Today you guys were on point with speed and efficiency. The youngster u had taking orders was sooo efficient and nice, it was a pleasant surprise. Took me not even 5 min to order and get my food in the drive through. Keep it up please!
The place was smelly like something went off in d processing area. After eating burger from there i had prb with my stomach.