Family ๐จโ๐ฉโ๐งโ๐ฆ๐ฉโ๐ฉโ๐งโ๐ฆ๐จโ๐จโ๐งโ๐ฆ restaurant located in the Mall of the South. Childrens menu and play area is available. Variety of grilled foods available on the menu ๐๐๐ฅฉ๐๐ฎ๐ฅ๐ฅ๐ณ, as well as a variety of Mexican foods (nachos and tortillas). Dessert menu is available ๐ฅ๐ฆ๐จ๐ง๐ฅง๐ฐ also meat free and vegetarian options available on the menu ๐ฅ๐ฅ๐ฎ๐ฅฆ๐ฅฌ๐ฅ๐ฝ. Covid-19 protocol to be observed, so mask up and make sure that you sanitize ๐ท
I would like to congratulate you on the outstanding and exceptional customer service that you showed on the 18 October 2021 by a waitress Nthabiseng Maseko.We are all very proud of you and appreciate your dedication and commitment. The drinks was served cold and the food was awesome.Thank you very much. Keep up the good workBest Regards
The food was bland to be honest nothing to write home about and too busy . Alot of waiting time for orders to come from the kitchen. Had an incident in carnival city at spur soo Im super aware of what goes on in the play area, my son was not given a that wrist thing with the table number and the parents number, I had to write one myself. Service has dropped tremendously. My family card points were not loaded after my meal , I wrote my card number on the slip as I usually do.
The staff are very friendly and the service is pretty good for the most part, except that we told one of the waitresses that it was someones birthday and they didnt do anything about it, yet we heard them play the birthday song to other people in the restaurant.The food is the worst food I have ever had in my entire life. The lazy aged steak costs R200 and is undoubtedly the worst steak I have ever had the displeasure of eating in my life. You can get a steak at Fahrenheit Seafood and Grill for less than R100 on their Monday special and it is infinitely better and superior than the pathetic, disgusting, overpriced food that this Spur serves.it was my first and last time there, avoid it at all costs unless you want the worst food youve had in your entire life just for kicks.
Our waitress Slue was lovely, she was helpful and friendly. The food however is not what it used to be. Spur has always been our go to for nachos and tonight we just didnt enjoy them. It seems something has changed. We also tried the beef quesadillas and there was barely any filling inside and they were bland.
I had a good experience there, the food was fine and served fairly quickly. It was full, which was to be expected during the end of the month, amidst covid regulations. I didnt see a kid play area, maybe it was there somewhere. There were TV screens showing Olympic games, which was a nice touch. I have nothing to complain about really
The waiter was delightful. Friendly, witty, efficient! Food was excellent, but then I always believe you have to go far to beat a good spur burger!!
The best place, beautiful service, great tasting food. Worth every cent
My girlfriend loves Spur and I Ocean basket. I approached the operator at the Spur ..been a family restaurant ....asked him if we could sit there and order from ocean basket. The drinks and 1 x meal will be ordered from Spur. He just shut the idea down.I approached ocean basket.....they were extremely obliging. We sat there and ordered 1 x spur meal ad drinks and others from ocean basket.Spur mall of the South you have lost a good customer.
Very busy well done!!! Food preparation very quickly
Angel was a great waitress and kept on checking on us. Shes deserves the stars.....
Everything was wonderful as the meal came right in time, the restaurant is practicing social distancing very well and the waiters are following covid-19 rules and regulations.
Not very impressive,unfortunately. Ordered via drive thru, ordered box masters and they were so dry and unpleasant ๐ฉ, it was just after 8pm,maybe they were rushing to knock off but that shouldnt be an excuse. The chips smelled of old cooking oil, the meat inside the boxmasters was dry and in such small portions,such a pity I didnt take pictures to share. It was really not nice.
Wonderful service from the FOH manager Tommy such a good personality caring for Customers and 100% we love it
What an awesome place to share a meal with your loved ones! We celebrated our 4th wedding anniversary celebration super yesterday.The service was breathtaking. From the reception we received such great service and a lovely chat with Sharon as I was making payment. Almost felt like we were pals for long period of time because she was just welcoming and genuine.Chef Reggies meals were delicious and his service was beyond the call of duty. He made sure we enjoyed our meals and was so friendly and bubbly.The atmosphere was simply amazing! The waiters (Lerato) served us with enthusiasm Ive not seen in ages! The bottomless cold drink and wine fountain is a special touch!
Service is really ahhh. Not bad, not good eighter.
Fantastic service,friendly staff value for money breakfast
I liked it and the food was nice. And they follow Covid 19 safety measures.
Great staff and great service we really enjoyed ourselves.
Nice place. We just need a toilet inside
Though the wait was long my granddaughter enjoyed herself ๐
Enjoyed nice ๐ food on wifes birthday..
Awesome service and real good food ๐
Food good and service is satisfactory. Kiddies play area is too small. Nothing wow
It was very awesome๐, I really appreciated the service from Spur was being served by this amazing waiter Shaun he knows hes story very well the place is also neat and the employees they have lot of vagour from the door or front desk the service is top notch๐๐
Great food and great customer service
Perfect place,good service ๐
Family friendly location, busy place and seemed like they were under staffed because it took long for us to get assistance and our waitress was attending to more than 3 tables.
The waiter Shaun was rude and the food was horrible even the waffle
The service is good and the food is divine
Good food great service
Always have great service ๐
Playpen for kids available and spaced out seating due to covid restrictions
The place is good
Food and service was good
They dont have nandos how a big place like that
Waitress had no interest in customers. No covid regulations followed.
Great service with delicious food
Great family restaurant
Nice food and steep price
Great service ๐
Good food & good service
I would like to express my gratitude towards the superb Customer service. I was given the wrong order and they were willing to replace it stress free. Thank yoi
Great service and food.
Peace of mind...
Slue our waitress served our wine five star style. I ate a veggie burger and will only order these from now on. It was lovely. Of course our child loved the safe play area. As usual the food is great at Spur and the service was attentive. Thank you South Dakota Spur.
Great service and good food
Great Ribs ๐๐พ
Everything is just perfect๐ซ๐ซ
Bad service. The waitress had to be fetched 3 times in the hour we were there. She did not attend to the table at all.
My third time coming here and I wonder why have I not been coming to this spur.The staff is so helpful and and patient with us. The food is superb. Its the usual spur menu and how they prepare it? I have no idea because it just tastes better.I havent always asked for the names for the other waiters and waitresses but this time I did and his name is Sam... he was great today.All of the ones that served us before have also been great.Oh and you guys make some of the best cocktails ever. Both alcoholic and non alcoholicKeep it up guys
Great place in good shape and following the protocol since the pandemic. I felt safe taking my whole family there
One of the best..
Im giving spur mall of South zero starsService is the worst felt like the waiter named Angel just wanted my family and I to leave , the table was mess , her attitude was disgusting, she asked us if we wanted the bill without even asking if we wanted to order anything else , just decided to take thebill and leave ๐ฅ
I loved it
Good service
Delicious food. Wonderful service! Play canyon Child minders made sure my daughter had an amazing time filled with laughter
Service good
Good food
Service perfect
Ok
Good service
Good service
Huge welcome when we arrived, treated like we were in the waiters own home. Breakfast was the best Ive ever had! Thank you Surprise you kick started our day with your service and humour ..... :)
Food was not that great
The food was amazing. But the service was hell. Richard our waiter was just too slow. Our deserts took time. He wouldnt give us a chance to explain how we wanted our food. He was talking about us to his friends and we could hear everything. Asked for a glass of water 3 times but we never got it. Dumped us with the bill and disappeared. But above all the food was good. Bt the service spoiled our mood at the table. And no manager was seen around. Oh and our waiter did not even introduce himself. When we wanted to order we had to describe him. Until he got to the table and we read his name tag thats wen we got his name.
Great service and a very nice vibe ๐๐ผ just not sure why the portions have become so noticeably small? No longer use this branch
Waited forever for a simple toasted chicken mayo sandwich. The toasted sandwich was not toasted, however was served warm bread.Manager was rather friendly and helpful in resolving the issue.The sandwich unfortunately tasted terrible. Spur needs new cooks.The owner of Spur was rather accommodating and eager to please.Can not fault Spur for their friendly and helpful staff.
Cozy atmosphere, reasonably priced, good food, freshness
Friday dinner,(Schnitzel with cheese source) great atmosphere, the service was good. Nice place in the evening to bring family and kids.
They serve non alcoholic beer :)
Well done. Friendly service, well prepared food. Very happy
Phone just cuts off. Ridiculous service especially when we want to support local.
Wonderful
In general Spur is a good place for steak but the service can vary from one location to another. This was one of the best.our waiter was delightful and attentive without being obtrusive; there was a small problem with my steak not being cooked to my order but once I mentioned it it was immediately rectified.
Good
The food took long
The service was great. The smiles and also the waiters was friendly and tje food ....tops. Service as quicly and I loved my crunched muchrooms
Nice place to eat with the family
I am not impressed with this place, very slow and the food was not great at all. My milkshake was warm. The food was cold and what seemed not freshI would not suggest this place to anyone.
Very friendly staff, food OK but my kids love the play area
Staff sang so beautifully for my mother in laws birthday
Visited the Mall for the first time today, 21/6/19. Found it to be very dry in general. Decided to eat at Spur, most horrible experience ! Service was extremely delayed.Waited for ever, for everything! The drinks were close to an hour! The food was an hour long wait....and the steak tasted absolutely awful! Like it had fallen into a raging fire then dumped on our plates....left a long lasting nauseating aftertaste. Manager was gevrek, so trying to get answers was useless.And it wasnt that busy for the awful service..lThe whole experience left a bad taste in our mouths , literally!
Time 10:59 on 25th May 2019, went into Spur to eat waitress brings me a breakfast menu and wanted to order Breakfast, she says I cant order breakfast, so why bring me a breakfast menu!!! Got so angry left the Spur and went to Wimpy. Got nice breakfast meal at Wimpy and satisfied customer. Will Support Wimpy from now on.
One get attended to very quick and you are being checked as to how you feel.
Good food especialy steaks and ribs, great combos. Highly recomended for young families as they have very good and safe play facilities.
[EDIT]Tried this food place again, being understanding, and going back...thinking it was a bad time and an off day...I WAS WRONG. I got the incorrect food, and my uncle did too and my other family members didnt receive their food for more than 35mins.DO NOT COME HERE, YOUR FOOD WILL TAKE FOREVER! BEING INCORRECT!NOT RECOMMENDED FOR FOREIGN VISITORS AND LOCAL SOUTH AFRICANSNOT PROUD OF THIS SOUTH AFRICAN FRANCHISE._______________________________________________________The food is cold and over based in sauce, and the waiters are unresponsive in listerning to the customers orders when the order was sent back twice. Not recommended to come to this SPUR here.Try another place ๐ท
Good food, good service and atmosphere and great menu
Its great place for the family
It was empty for this time of the month, their famous pork ribs were not the best, but it was quite and relaxing atmosphere.
Great food, made with consistency. Just what you would expect from a Spur Steak Ranch.
Great steaks and burgers, pity the monkeygland sauce is no longer on the menu though.
Nice