The sunset cruise. Refreshing, beautiful view, nice breeze. Good company and awesome music. A welcome drink and the food was juicy and delicious. You get to see the large part of the dam. Getting to see the sun set was peaceful and refreshing. Get into the right mindset and live in the moment, very very much peaceful 😇. The cruise is for two hours

The cruise was an amazing experience and I enjoyed every moment of it. I chose the the sunset package, which was a great idea because I got to experience one of the most beautiful sunset. The food was great and enough but the drinks were not to my liking. They do not have a variety of nice drink to accommodate people with sweet tooth, I ended up drinking a very bitter wine. But other than that, everything was amazing, even the staff members were friendly. But the check in point was not that visible, if maybe they could have a big sign showing where to sign in, it would be better.

Had a great day.. Enjoyed the lunch boat cruise 😍😍 great food, music and mostly the captain and waiters were amazing

This place was perfect. The sunset cruise was so peaceful and serene.

Its was a nice experience. The staff was very friendly and we had a great Birthday celebration for my friend. We will definitely be coming back soon

Great experience, loved the ride. We will be coming back

Good service. The fare includes soft drinks and food. We enjoyed the music. Carnival all the way

The sunset cruise is amazing,fresh air fresh vibes. I really really enjoyed this amazing experience . Enjoyed the food aswell so nice👌

If I could give zero stars I would !!!The team was not helpful at all, the staff at the gate was rude and don’t get me started on the management who did not answer phones and could not help us at all. DO NOT waste your time or money coming to this place. !!

Loved the cruise. A nice break away from the usual tours one does by road. Very friendly staff from the time we arrived there. And the crew on the boat were very friendly and keen to serve as well. I would recommend this tour to anyone who is looking to get out on the Sam at a very reasonable price.

Struggled a bit with finding our names on the attendance list. The game drive was not so exciting 😒. When we got to the game drive gate, it was locked therefore we had to wait for them to come and open the gate.

On Sunday 30 May 2021, I went for lunchtime cruise and put in a special request for my birthday. I was completely disappointed in the service I recieved.Firstly, the security guard at the entrance was absolutely rude upon entry, demanding we should turn back and withdraw cash, even though the instructions allowed for payment by card. After showing the security these instructions, she allowed us to enter.Secondly, the table decorations were displeasing and not as promised. There were no sprinkles and cake as quoted. All the cakes were left on shore and we were only told at the end of the trip and the request of the chocolate cake was not honored. Instead, we were given a carrot cake, with nuts (which my brother and I are allergic to). We could not even eat the cake we paid extra for.Thirdly, the lunch was given late. When I voiced my concern, the kitchen staff was rude and uninterested in what I had to say. He excused himself by saying the food is served for an hour however we were not told at what time and when to start dishing up. We (seated at the top floor) ended up getting what seemed like leftovers from the people who received their food first on the bottom floor.Even though the staff at the boat office were welcoming, helpful and friendly, the experience I had on the boat made the whole trip absolutely dismal. As a part of my birthday weekend, I was really looking forward to this cruise. Unfortunately and regrettably, I will not be recommending this company to anyone else as I would not want anyone I know to go through the horrible experience I went through.

They respect time, they started on time and the cruise was surely 2 hours long. The welcome drinks were available in alcoholic and non-alcoholic, of which we ended up enjoying the most.The waiters are constantly moving around making ordering easy. If you explain that your boarding is for a special occasion, they make it beautiful according to the occasion. The food was indeed a three course meal of a buffet type- hence no variety on the starter and dessert.We enjoyed the scenic views, seeing the beautiful houses along the route and admiring other people engaging in water sports. We had a lot of fun, it was memorable.

Super friendly. Very professional. Made me feel welcome

The water was scary but the boat ride was fantastic, the music,food and good vibes,great crowd.

If I could leave zero star I would. The Staff was not helpful at all. And we tried contacting them several times. Because we had a situation on the road. When we eventually got there the security at the gate. Was very rude and his manner of approach was shocking. Wasting the little time that we didnt have already... HORRIBLE

I had fabulous time with my jazz friends cruising on Haarties Dam, the crew was friendly, helpful, ambiance was great they made our experience to be a memorable one. Food was delicious. Sandile, Phineous and Jaco you were superb. Minkie @ the office professional

Really love this place definitely i will come back soon

Great experience. Wonderful service.

Hartebeespoortdam on a day like we had today is so gorgeous. Very tranquil. The lunch cruise that we went on was a bit disappointing. The boat seemed overcrowded as it was so warm and there were too many people for everyone to sit in the shade. The top deck seemed wonderful, but we were unceremoniously asked to choose anywhere by the Lady at the front for the bottom deck. The food was passable, but nothing special. The bar only serves beer and wine (paid for separately) and the stools that we sat on each had at least on crack or sharp edge. I take my hat off the the waitstaff. Excellent work from them. We booked the cruise through La Dolce Vita guest lodge and the lady we dealt at the front desk was rude and not at all helpful. For more that R400 per person I would only recommend it if you could somehow book on the top deck.

What an amazing and fun filled cruise. Everything was on point.

Not sure Why we pay at the gate as reserved guests, however a serenading experience indeed

Best spots and view reserved for members only. However spots open to the public not too bad. Will visit again but still on the lookout for better spot.

Nice views, boating,Too many people drinking.

If youre looking for a romantic sunset cruise, this isnt for you. You are given a very small glass of champagne upon arrival and anything else youd like to drink off their very limited menu can be ordered from a waitress. The cruise started off nice and relaxing with nice soulful music but soon some showboaters came up to our boat and were revving, playing loud music and then speeding around our boat. At the halfway point of the cruise, the music then turned to very loud, distorted Shabeen music. The buffet was nice and so was the waitress. We asked them to turn the music down and they turned it to Celine Dion. Just going back to soulful music would have been fine. I can honestly say I would not go through this company again.

The administration for bookings is pathetic. They confirmed booking and when we arrived they said our names were not on the list. The person assisting us on that day made me chat to the person that confirmed the booking. Talk about involving me in internal issues whereas they could have tried to solve it internally. Then she had the nerve to rush us to fill in some forms as if we were late but the issue was on their side. The staff in the boat made it better though.

Recently came here for a picnic. Its a beautiful place. Clean. It has a Lapa area. Sun set views are beautiful!

A buffet during COVID-19 was disappointing , everyone breathing on everyone and touching and talking over the food, not a great idea at all! The cruise itself was lovely and our server, Rico was brilliant. Also there should be a clear indication of the extra amount you pay at the gate to get into the reserve and that you have to bring cash for that.

This cruise was amazing. We booked a sunset cruise for like 2 hours. The price was worth it. The views were great. See the picture that I uploaded, this boat is perfect for proposals also , just make sure you seat at the back. There is usually easier movement there.

I recently tried to book an entire boat from them. The person who responds on whatsapp is absolutely rude and not helpful at all! Please refrain from using them. If they are this bad before you even book, imagine how you will drown when you’re there. 🙅🏻‍♀️🙅🏻‍♀️🙅🏻‍♀️

Lovely tranquil and the staff well trained and friendly. Well worth it

Friendly staff, complementary drinks, free food( buffet) , good vibe and 1hr long cruise. Worth the price

Beautiful place especially for family picnics,love it.

Boat Cruise, Speed Boats, Helicopter Rides. Food, Drinks and Music inside the boat. Affordable. Can be booked for events.

Great place for picnic, water boating and cruise. Especially cruise ride at 1600 hrs is amazing because you get to see sun set if lucky enough.

I made a birthday reservation with Jessica, when we got on the boat turns out our names weren’t on the reservation list. The birthday special that we paid for wasn’t set up for us. We ended up cruising on the bottom part of the boat. No cake, no sprinkles, no table and balloons as promised. Poor poor poor service. Even today no one wants to resolve my issue. The keep taking me from pillar to post.They really ruined our birthday weekend. It was a horrible way to wrap up our birthday weekendDiana

It was Great, I want to do it again.

Best time shared with our kids. Chilled vibe.

The activities and food were good, however the service from the staff was among the worst I’ve seen. Absolutely unprofessional with zero regard for customer service.Did not adhere to any COVID procedures and the boat was at maximum capacity. The excuse was that the boat falls under “transport” so they can cater for as many people as they want.Very limited stock with drinks

The captain of the ship was not nice and the food was small some of us couldnt get the food

While the staff were all very nice and friendly, we had a rather disappointing experience on the morning cruise in the following ways:- After having already booked and paid, we were told only on the morning of the cruise that we need to arrive 60 minutes prior to cruise start or otherwise forfeit all money paid and not be allowed on the cruise. So, our morning started off in a rush for an experience that was supposed to be relaxing. Of course, we were one of only a few people who believed that non-sense; many arrived just before departure, and no such rules were enforced. Dont let them lie to you and f#$@ up your morning.- Worse, despite having arrived well on time, we only got on the boat at 10:35. (That is 50 minutes late - you are supposed to be on board at 9:45. That is, 15 minutes early for the safety briefing.)- Even worse, despite having started the cruise almost an hour late, the cruise finished right on time at 12... So we got just slightly more than half of what we had paid for. And man was it pricey. Really would have liked to get our moneys worth.- The mens toilet in the picnic area was rank. One of the worst smelling toilets Ive been in in a loong time - and Ive been around. No sanitiser, no nothing.- Food was not enough, and a number of preferred items on the buffet were completely run-out by the time we got to dish up.I seldomly give bad reviews. But these guys deserve it. Overall, really not worth it. Being on the water is nice, just find a company that wont rip you off.

This was one of the most amazing afternoons pleasant staff the captain was friendly and informative

Awesome boat trip! A little pricey @ R450 pp, but worth it if you can spend it. The view at sunset, priceless! I recommend the 4 pm cruise. Free champagne and old school music. 2 hours around hartbeespoort dam. No waiting and hasstles, left right on time . Drinks are fairly priced, as per bar rates, R35 a cider. Nice tables and upper deck if you want to sit down and rest. I would suggest it if ever staying over here!

I had high expectations for this boat cruise We could not order any soft drinks except for still/sparkling water,reason been the cruise at 11am had cleaned the bar out,(really) not impressed,secondly the tables were dirty,dirty cloths,dirty crockery and no napkins,I had to ask the lady four different times before getting any,the main course and desert were lovely,(much love to the chef),the boat ride its self was amazing,music on repeat on and on,my highlight was the lady who takes photos for you and sends them to your phone and makes a CD,that was well thought.major improvements need to be made,you sell it well on your website but fail horribly in playing it out.

I had absolutely terrible service from the ladies who deal with the bookings. It took me 3 days to get my booking confirmed. They would always say they got y details and are booking for me and would send me the details only for me to sit and wait. I lost count of how many times I called and sent emails. I had to call for them to confirm receiving my emails. On Friday morning, the day before my cruise, I finally got a confirmation email with payment details, after having to call them first of course. I made payment and called to confirm that they received my proof of payment and they confirmed receipt. Only for me to get to the crusie on Saturday morning and find that they didnt have my name on the list. It was an absolute disaster. They did, however, let us get on the boat for the cruise. Other than the absolute HORRENDOUS admin, the boat ride was wonderful. There isnt really much to see, but it is nice and relaxing. My advice to anyone who wants to go on the cruise is to do yourself a favour and book online. You will probably grow a lot less grey hairs. They really need to do something about the email booking process or just cancel it altogether and stick to online bookings only!!!

My family and I had the worst lunch cruise, we were told not to go to the top because its booked for 37 people and were placed at the bottom where we were moved from one spot to another. Then when we were finally seated there was no table and we had our lunch from our laps. No one apologized for the bad treatment. Ive been on several cruises and enjoyed them thoroughly but this one on Danny Bouy Harties Boat Company was the worst!

0/100 for hospitality here, the chairs were dripping water, go dusty where we get to seat, the cloths were dirty however they excel in food and the music.

I enjoyed my time best place to rewind a bit

A pleasant cruise for family and friends

Wow 😘😘😘 cruise i loved it, nice lunch

Nice trip. Frendlt staff

A beautiful relaxing experience... Enjoyed the views...

Lovely cruise, snacks were great!

The experience was amazing but the boat could do with an upgrade on the table setting and the furniture...

Very nice Experience. Price vs quality of food was not the greatest though.

Great service.... Definitely going back someday

Very difficult to choose between the cruises as each cruise have that special something. I wish I can give you 100 stars

Beautiful,relaxing,peaceful,amazing views,just awesome.Love it

Fantastic day. Thank you so much for a wonderful outing. Service was excellent and all staff were very helpful with the wheelchair including the Captain. Will be back. Debbies party.

Awesome awesome awesome Derna and her staff they very friendly, great customer service

Nice ride.Breakfast food must improve

Beautiful and chilled.

Celebeated our 25th annaversary and it was fantasric. Thank you

The experience and food was lovely.

Nice place to chill

It was wonderful. The food was more than enough and the boat trip was very nice. Money worthwhile spent

We enjoy our selfies ❤😘❤

Its beautiful very refreshing and close to nature

Beautiful place

It was the worst experienced ever. We were treated as second hand citizens because of our skin color. I was so dissapointed. When we raised our concerns the respond was not satisfactory.

The views are breathtaking

Thoroughly enjoyable experience

Had my birthday celebration and everything was just amazing. A special birthday announcement was made by the captain followed by a happy birthday soon with the waiter bringing a cake it was just wowIf I to be bless enough to celebrate my next birthday I will definitely do it at Harties Boat Company

Phenomenal experience. Enjoyed a great birthday, bit the food left a bit to be desired. The company and food covered up though. Thanks guys

Worst boat cruise I have been to! The food was horrible it was a buffet but they insisted on serving the meat for us as if we wouldnt be able to serve ourselves. The music was horrible at some point I wished they could just turn it off. The actual boat ride was very smooth and nice but otherwise its not worth the R495 that we paid .Our table of 18 people had 3 platters to share! This was after they said that it is a buffet of scrumptious food. The tools were dry hard and cold!!!

It is so beautiful

Great time. Superb crew. Very good overall experience. Highly recommended.

What a wonderful experience. The boat was very festive , staff were great and food fantastic. Next time we will bring the whole family

Boat cruise and food is really nice

Would give it a 5 but the dam is not in a good condition. Know its not their fault but it messes with the atmosphere a bit.

Its one of the best places that i have been to in my life **

I was there on the 27th of October 2019 and i would say worst experience ever,but well the cruise was okay with beautiful views,the buffet was disastrous,food was cold,limited choice,and they even count the pieces of chicken you get and its 2 per person😏i wonder why they call it a buffet,welcome drinks wer the joke of the moment we wer pointed to two jars of juice with 2 mugs yet we wer 6 of usCommunication was bad the captain spoke to us in sepedi/sotho and we did not understand a thingA lot needs to be upgraded and changed!!!

Very nice

Nice place

We had my birthday lunch there it was just enjoyable. Cake was too standard but the food was nice and the service was good

Worst service ever and stinking attitude from whoever ladies answering their phones!!! So disgusted and we aImost lost 50% deposit and then made us pay 100% on top of the deposit that we had already paid.Overall boat cruise experience was beautiful, you get to see Harties from the dam view and the snack wasnt bad unlike their booking process.

Wow a nice and beautiful place to spent with family and friends cruising

This is a disaster waiting to happen.1. the boat was supposed to leave @ 16;00 but was delayed to 16;20 no communication was given.2. The safety briefing was inaudible, sounded like someone was messing with the frequency over a radio signal.3. The music was blearing, which took away tranquility that’s supposed to be provide by water, and we can hardly hear our thoughts.4. I won’t say anything about food, everything had ran out when I got downstairs.5. We had a challenge with docking, it took over 45 minutes to dock when we came back which messed our entire evening.6. During the docking debacle it seems no one was knew what to do from the crew or there was no other plan if that failed.and it was dark where the board was trying to land, I suggest the owner of the boat company should have a crew that assist with the landing and have floodlights for proper lighting.7. There is nothing scarier than off-boardin people in shady circumstances with somebody having to use their cellphone to see the stairs.8. Crew we doing a bare minimum during that moment and I don’t think they had any plan or option regarding to landing when it’s dark..9. Thanks to the passengers who pulled the boat.10. Staff seemed not properly trained with handling challenges outside normal operations, in struggling to see how they will cope when. Serious incident occurs.

Worst music I have ever heard in my entire life. Very noisy and spoils the mood. Apart from that the ambience of the boat ride itself is very nice and the boat trip itself was a very nice experience. I rate it as average not really good value for money but also not a waste of money as well. They should not play the music so loud and have a more diverse choise of music. Again this was the aspect that spoiled the trip the most but the actual boat trip wasnt really bad and was quite nice.

Sunset Cruise: We left the boat before the trip even started.Staff and Captain are wonderful!However booking a Party of 25 People on a Sunset Cruise (Which 80% arrived drunk and disorderly - And didnt even pay on thier way in) was rather off putting. It was our 2 year anniversary gift from my beloved boyfriend. I would suggest in future keeping your parties and Sunset cruises separate. I do expect a full refund. Many thanks.

The boat cruise experience was rather below average seeing that we paid R 450 per person.. In 2018 you are expected to carry cash to pay for your parking R40 and R50 for a voucher for your drinks discount, I am still trying to understand this concept. Welcome drink station - very mediocre and NOOOO thats not champagne my friends .. The food - NOT FRESH AT ALL and too little for the number of people that were on board that boat. You have waiters yelling at you for the portions you taking all to find out they are dishing for themselves behind the bar.. so uncalled for :( I think you make way to much money not to improve the quality of your boat.. upstairs they had people sitting on those plastic chairs that no one hires anymore that looks like a safety hazard on steroids.. I am rating them a three because I had a lovely time with the people I was with but if I had not made my own fun I would rate this boat a 1.

Nice experience

I enjoyed myself

Enjoyed the trip around the dam, but the service definitely needs some work. Didnt follow through with my booking. Waited to board in an area alongside bush that smelt like it was used as a lavatory. Departed 20 min late. Food served was nowhere near quality or standard advertised on their website. Phoned management and let them know my experience. They promised to refund me but never did – even after repeated attempts to address the matter.

Was exelent

Nothing is going on here but its hella expensive

Beautiful experience

Great

Good service ever

It was very nice. Very good on board service