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McDonalds Garden Route Mall Drive-Thru
Garden Route Mall, Knysna Rd, George, 6530, South Africa
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Comments
Su
Review №1

So we purchase 18/09/21 1 chilli cheese meal with orange juice and 1 Med fries.The orange juice was so weak and bad diluted with water luckily my husband tasted it....This is not the first time and the unfriendly staff ever..When I asked for Manager on duty....not sure if Manager was called or not but never came to the front.If this is what u call customer service WOW surely staff needs training

Ma
Review №2

When life is a bit kak, I take a night time drive and hit that McDs for a good time.

Ca
Review №3

Quick service but sometimes dont get my full order

He
Review №4

The meal was good but why should a Clint pay R2,00 for a cooldrink it should be with the meal

Ja
Review №5

Great service and friendly staff. The Mac Slurry was delicious. All round... great

Ro
Review №6

Service was good, Thx for entrance service guide

Th
Review №7

The service good and fast there was no mistakes in our order and the food was made well

Le
Review №8

Located next to the mall, same premises. Food is fresh and service is fast and efficient. Inside of the restaurant a bit small but theres few tables and chairs outside. Good establishment

Ja
Review №9

Every single time I come here they are either out of stock of something basic like burger patties, or their ice cream machine or coffee machine doesnt work. Definitely the worst McDonalds Ive ever experienced in South Africa.

Ch
Review №10

It was very nice but busy we sat outside we had to wipe our own table surely short of staff

St
Review №11

Took the wrong order, semi cold food, old and fresh nuggets mixed. Cant recommend.

wi
Review №12

Great and fast service 👏 👍 👌

Ch
Review №13

Great friendly service. Veggie burger was good.

As
Review №14

Staff member specifically Unela handling the sanitization and number of people In the store was totally rude, unprofessional and unfriendly. She raised her voice in such a tone that large groups of people heard it and thought it was a total joke... It was embarrassing to say the least. I did confronted her about her actions and again she loudly blurted NEE NEE Ii asked her what that was supposed to mean... She looked me straight in the eye turned her back on me and walked away. Im very surprised that staff in this unstable work environment act out like this with no regard to customer service. There are many people that need work and have experience on how to deal with customers. I definitely wont step my foot In the door again.

El
Review №15

U know Mac dizzy its good food always

Co
Review №16

After a long drive from Natures Valley back to Stellenbosch, McDonalds was a welcome pit stop to refual our stomachs. Service was good, food was ok, what could you ask more from a fast food restaurant?

Da
Review №17

Quick fast service, delicious McFeast meal. Yum

Le
Review №18

Its fine, fast food, convenient.

El
Review №19

Friendly service, lekka food and very clean👏

jo
Review №20

Busy as always. Month end... 😁Service was fast and correct. 🍟 Hot as it should be.

No
Review №21

Got R20 yo-yos dot think they are the best quality. But other McDonalds is McDonalds. This ones service was better than most.

Me
Review №22

Uncomfert you to go back all the way to draw cash because their swipe machines is not working...2weeks in a row . Not sure if it was longer because I did not stop their again after trying for 2weeks...ice cream machine always broken throughout the summer...🤦

ca
Review №23

Great service received,food is always fresh.

An
Review №24

Friendly staffFresh food

Jo
Review №25

Great food and service!! 🍔 🍟Thank you McDonalds.#Imlovingit

Da
Review №26

A good McDonalds

mi
Review №27

Best think its time for a free big mac lol

Ch
Review №28

Love the drive through....allways friendly and professional staff....and good food.

He
Review №29

The service are always good and their food is ok but I dont eat their Burgers but my son love it.

Al
Review №30

Food and service is good even during troubled times. Good place to relax at if needed

Ju
Review №31

Fast friendly service

Ru
Review №32

Very friendly service. Great fetail to covid 19 safeguards

Sa
Review №33

Freshness of note.... what a good start. 100% Happy 🍔🍟

Si
Review №34

Went there almost every day in July and was never disappointed 👌🏿

Ta
Review №35

Was just a bit unhappy because my daughter wanted pancakes and they dont sell it any more. She was very dissappointed

Ro
Review №36

Consistently good.

Er
Review №37

The food is like from heaven

Vi
Review №38

Hi it was amazing experience great staff

sp
Review №39

Tjooo they are the best 💕

Mo
Review №40

Staff assistance was really good and quick ,food was also on point

Ga
Review №41

Absolutely terrible..We repeated the order three times and still got given the wrong food, we then eventually got what we ordered, then as we drove away, I noticed they had also given me Coke lite instead of coke..The staff are uninterested and untrained.I will not be returning..

Br
Review №42

Was a nice quick visit✌️💯

Ev
Review №43

Good food and very clean and respectful to covid 19 protocols

Ju
Review №44

Food really good and the service is also very good and prompt even if you go into the fast food restaurant to order inside they are good despite it being silly season they still help with friendly service in the busiest days of the year

Jo
Review №45

Very very unfriendly and not helpful at all. I will not go back to this branch

Zi
Review №46

Always fast and effective service via drive thru.

Sp
Review №47

Great place

Al
Review №48

Great service

Le
Review №49

Im loving it

Du
Review №50

Apparently its difficult to process a simple drive thru order. Old burgers, tasteless. Pity Burger King wasnt open yet.

Le
Review №51

Loved it🥰

Sa
Review №52

The service was proper

Av
Review №53

Gave me a wrong order🙄

Ja
Review №54

Ice cream machine is often not working

Ja
Review №55

Like any other McDonals....., but this one never seem to have deserts available.

Ta
Review №56

Very slow during Lockdown

An
Review №57

They delivered a wrong order..

Ch
Review №58

Food was good and convenient when travelling long distances but service was a it slow

Wa
Review №59

They forgot to give the juice and toy for the happy meal I ordered.

Me
Review №60

Friendly service, food as expected

Ja
Review №61

Amazing service!!! Staff super friendly and helpful.

cd
Review №62

Mcdonald. They are all the same.

Sh
Review №63

Great service and good atmosphere

Ka
Review №64

Quick service and friendly staff

Et
Review №65

No ice koffee my donner

Ma
Review №66

Serve nice food

Fi
Review №67

Always clean and great customer service

Ma
Review №68

Service ok not as good as that of Sindiswa in George central

Fr
Review №69

The person who help me her mask was hanging on her one ear next time I will take picture

Yu
Review №70

The best cheeseburgers Ive ever had

Jo
Review №71

Most times we have to wait for food, not impressed at all

En
Review №72

Service was quick and excellent

Le
Review №73

Fast and efficient,

Co
Review №74

Fresh and kind

Je
Review №75

Every time I go there they dont have ice cream 🤷🏼‍♀️

Cu
Review №76

World renowned. It still lacks the proper space for you to bring the entire family during peak times, public holidays or school holidays. The food, as expected; is good. Not so sure about the Palm side of things.

Pi
Review №77

Not a drive thru. Waited forever in drive thru. Some cars even left.

Hu
Review №78

Very quik service

Ba
Review №79

You diluted my juice with water.

An
Review №80

There is no doubt that MacDonalds is convenient. The service is very quick and you dont wait long for your food. There is a kids playing area and ample parking. Its great for a quick bite, but there are other options I prefer. It is also near the mall. Usually if Im in a hurry, I would call ahead to Simply Asia and just pick up my order. Its fast food but better?If you go to MacDonalds its because you want MACDONALDS. If you want convenience, there are other options. The McFlurry is the best though 👌.

Bh
Review №81

This is a good restaurant with easy access. It is neat and tidy, plus the service is exceptional. Its a good store to chill and unwind.

Ha
Review №82

Very neat and clean, spotless. The staff was professional, friendly and provide exellent and prompt service. A pleasant experience.

Ph
Review №83

Great service! We Came about 10min before loadshedding & we were able to get our food on time before lights went off.

Be
Review №84

Favorite place

He
Review №85

Bad

Ja
Review №86

Nice small Macdonalds. Good place for a quick snack for the road.

Ta
Review №87

Its was great but there was not ice creams and we already paid😡😠

Ma
Review №88

Good

Na
Review №89

Tested the Self service terminals and it works well.As the screens are quite large, updating the quantity and then adding to the order has quite a large gap between the two buttons. Would be easier to navigate if the Add to order button was closer to the top.These pay points at the Self service terminals are compatible with Samsung Pay

Sa
Review №90

Normal typical McD service, good and consistent. Reliable always.

Il
Review №91

Quick service

st
Review №92

Fastest McDonalds Ive ever been to, good team work, very friendly

Ju
Review №93

Very nice place. Efficient staff customer friendly environment and cleanliness is on par. Some menu items like double quarter pounder tend to be dry (from previous experience) but overall quality is very focused.

Ea
Review №94

Hu
Review №95

The staff here was super helpful! Made our meal even more enjoyable!!

Th
Review №96

Staff always friendly. Clean inside, service fast.

Su
Review №97

Regular fast food. Easy to find Efficient staff.

Dy
Review №98

Good service but meals were subpar quality.

Lu
Review №99

These people didnt even give a patty no bun no sauce made me pay for it man. nice wifi tho making me take a plastic straw no paper this =dead turtles

St
Review №100

Awesome awesome service would recommend them any time.

Information
89 Photos
100 Comments
3.9 Rating
  • Address:Garden Route Mall, Knysna Rd, George, 6530, South Africa
  • Site:http://www.mcdonalds.co.za/
  • Phone:+27 44 887 0272
Categories
  • Family restaurant
  • Hamburger restaurant
  • Fast food restaurant
  • Takeout restaurant
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible seating:Yes
Offerings
  • Kids' menu:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • Debit cards:Yes
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