We had food from the buffet and it was absolutely amazing, from starters to dessert. Amazing ambience, the live music made it extra special. The gentleman playing the saxophone, super talented, could listen to him play the whole day long. Also got great service from our waitress Sane. I will definitely recommend this place to family and friends.
The food was absolutely amazing - I thoroughly enjoyed the pork loin. Ill definitely be back :)
Pleasant staff and good food although I would have preferred my curry to be more spicy than chilly burning hot. The dessert was very good.
Great food, service really good, management around to check on all points, super pricy
Good food and likewise, the staff were super
Dined at Butlers Hillcrest for the first time this past Wednesday and Wow! One of the best steaks Ive had and let me add I didnt have to send it back because it wasnt cooked the way I requested as Ive done at every other place... The portion size was perfect and was mind blown by every bite! Our waitress was super helpful and friendly and the manager offered to take photos for us as it was a farewell without us even having to ask! Also they didnt shout at us for making too much noise 🤣thanx guys!
Butlers in Hillcrest is absolutely the best! We have never had any problem any single time weve been there. From the warm welcome, Covid protocols being kept, insanely delicious food, stunning decor and brilliant staff. We are always happy. Thank you to Sanele, our waitress from last night who took care of us for our wedding anniversary. She is a star 🌟 🤩
The food was delicious and the service was impeccable. What a beautiful experience we had on a special occasion.Thank you
Wonderful waitress. Food was delicious. Couples night ok Thursday. R499 for 2, and its a 3 course meal. Great value for money
We had an absolutely incredible and hospitable waiter named Simphiwe, his service was stellar. The food was delicious, steak cooked to perfection and tender as ever. An amazing experience from beginning to end!
What a fantastic place!!!! Lovely ambiance, attentive staff and food to die for... Really love the Date Night arrangement... Will definitely be back...
Service and Staff is great. Food is so.good. Reasonably priced. Great for friends and the family... big and small.
A super place service on point, nice decor and ambiance menu very varied and for me awesome to see the Continental and French Classics here.Service was good and correct waiting time very acceptable based on ambiance and service levels.Food quality and was great, steak tartare in AFRICA seldom is 100% correct as was the case here but just to have the privilege of being able to see this “taboo” dish on a menu is worth itWill I be back? Yes for sure
Exceptional venue for a 21st.Brilliant cuisine, fantastic staff.Well done Butlers!
Went there for a friends birthday yesterday, it was nice, the staff was very attentive👌
We went to butlers for my daughters birthday and they treated her so well and gave her the most delicious ice cream for desert. The staff also sang to her and brought her little heart chocolates. I loved the experience and so did she. The food was incredible too. What an amazing restaurant!
A wonderful place with delicious food, with lovely music and a good service. Keep it up.
An absolutely amazing experience from the food to the set up and our awesome Waiter Simpiwe. Will definitely be frequenting this place:-)
Love the atmosphere and were so spoilt on our 53rd anniversary. The staff were efficient and friendlly. Thankyou
Food took a bit too long (we waited an hour :( - mind you, it was quite empty). The food was not that great. Oxtail was undercooked, my prawn pasta was quite small. The only meal we enjoyed was the pizza and creamy pasta. We also did not receive a drinks menu. But the waitress was quite friendly.
Great ambience. Classical yet modern decor and friendly attentive staff.
I wish for the love of all things holy that I could rate Butlers 0, but unfortunately google wont allow this. So 1/5 will have to suffice. Which is unfortunate, Id heard good things.My girlfriend and I were looking forward to eating pizza. A rare occurance as she is vegan and vegan cheese isnt offered at most restaurants. Doing our due diligence we called in advance in order to enquire if vegan options, including said cheese, were available. We received a resounding YES to all. We were set!The trip from our house to their establishment wasnt short and upon arrival we were told that there wasnt in fact any vegan cheese, nor vegan options available, but [we] could remove the cheese if we liked. A 40 minute round trip for bread though, didnt seem too enticing.Covid times being what they are, our backup option had closed during our nonsensical Butt-lers goose-chase. So tonight were having despair for dinner, with a side of wasted time and petrol.Thanks, most sincerely, for nothing.P. S. Please educate your staff on the definition of vegan.
I had the most amazing and flavourful burger ever..my compliments to the chef..The friendly ladies at the drive through recommended the burger and am greatfull for that.prices are very reasonable and the cleanliness is impressive.
An awesome experience. The food was great and the portions was really generous. The service was out of this world. My wife and I had a fabulous evening out on her birthday
Nice place, great service, but the food wasnt as good as it costs. Felt like hospital food.
The place looked amazing, but the service and food not so great... Their food was horrible.
Great venue...great staff means great food. Stellar work done during lockdown to accommodate patrons. Thank you
Toilets had pee all over the floor and the food was sub par. Not to mention our waiter for our drinks order wrong and then also got our food order wring too
A classy venue, staff very professional and friendly, the bar area once renovations are complete will enhance the experience.
Classy restaurant. Buffet servings. Nice food ever.
Shocking service.Food ordered timeously only to find that due to a misunderstanding it had been given to another customer.I was told that if I waited another 40 minutes,a meal could be prepared.Sorry all-get real Managers there and do not put children in charge.Take a leaf from Oscars or stop the offering like Mayfair Cafe did,if you cannot deliver.Disappointed
Nice ambience and the live music was a nice touch for a Sunday lunch. Staff were friendly and their calamari starter was great But their signature meals were disappointing. Both the Crispy pork belly and the slow braised beef ribs did not meet expectation. The pork belly was not crispy and the vegetables were over seasoned with way too much salt. The beef ribs was served lukewarm and cold in the center, tougher than it should be and way too much thyme added. If I could suggest that the kitchen staff take note of this, it could be a nice place for a meal. One other note which we did not like was that the smoking section in the center was not pleasant as the smoke wafts throughout the non-smoking area that surrounds the premises.
Really great food, I loved my vegie panko cakes and my companions equally enjoyed their belly pork and angle hair prawn pasta. Definitely a restaurant to enjoy again
Great restuarant, but loses stars for the finer details, example, for a fine dining establishment they don’t serve hand cut fries, but rather frozen fries!😟 furthermore they still use plastic straws, and as for take aways, in polystyrene containers and plastic bags?😩
Great food. Good company. Excellent atmosphere. Wonderful service. Worth the trip up the hill:
Lovely atmosphere, great dining experience and delicious food
The best dining experience in many years. My wife and I booked for the Chefs Table and wine pairing. Great wines, brilliant food. The manager Steve and the sommelier handled it very professionally. We will definitely book for the next one.
Not a bad experience but the buffet could have had more options, only pork as a main was a disappoint .
This restaurant was such a pleasant surprise. We usually dodge Hillcrest when seeking a good meal with equal service, but were drawn to Butlers, intrigued by passing it on the main road. Good decision! Great location, plenty parking, decor thats trying to be upper society- and partly comes off. But to the food, excellence all around; crab cakes great, poached prawns great, camembert spring rolls great, pizzas were good, fillet topped with pancetta and brie was excellent, duck was great, and so were the desserts. Service was also very good, and very reasonable prices
Enjoyed a lovely Sunday carvey with great food, very pleasant staff and good Covid-19 protocols in place.
Phenomenal food, great performances. Amazing stuff as well. We always there every sunday with my family
Awesome special. Great service.
One of the best restaurant experiences we had last Sunday evening at Butlers in a long time. The steaks were excellent and the duck was out of this world. The service was faultless and we will definitely be back.
One of the best Restaurants in the Durban area. You will not be disappointed.
Lovely decor. Beautiful area. Love the food.ambiance is great
Good food, although portion size is smaller since our last visit in Feb. Nice atmosphere and pleasant staff.
The food was absolutely delicious and the service excellent. If you looking for a fine dining experience for a special occasion this is the place to be
Delicious takeaways for lunch during lockdown. Support your local community
Delicious food and great ambience. We also had excellent service.
Had a wonderful experience on the 28 September
Beautiful place with excellent service from Saneh
Another really great rib special meal,cant fault the quality & quantity. Thanks to those in the kitchen. So good to be back & enjoy a glass or 2 of good red wine. Thank you All.
Amazing Amazing Amazing food is out of this world delicious the staff is awesome great service delivery I will recommend you to all our friends and thanks thulani you are one Amazing waiter
We had a great time yesterday , food was divine , Bar Lady Nosipho did her best with the Long Island Cocktail and lastly The Trainee guy , i didnt get his name but he is new from Beluga was most friendly and he recomended some shots and wow . Will ve visiting soon
If I could rate 10 stars on this, I would. I had my birthday dinner at Butlers last night. Absolutely enjoyed the food and drinks. Service was fantastic. Waiters are always busy and the manager is visibly managing. The decor is gorgeous. My new favourite restaurant in KZN. ❤
5 stars is an understatement.We had our company function at Butlers on the 19th of Dec 2020. Such an amazing experience. Their service is exceptional. Steven was overseeing our function and Mandla was our waiter, we were not short of anything. They were extremely busy but at no stage was there any delays with our foods or beverages. The atmosphere was brilliant. From helping us offload our vehicles to walking us to our vehicles when it was time to leave, our experience was outstanding. Thank you to Butlers, we will definitely be back.
Superb service as always, even with a large group of 14 for husbands 60th. Delicious kingklip, ribs, pork belly especially, as well as superb tempura prawn starter special. Duck duo a little disappointing this time.
Very good service and the food was delicious.
Had a fabulous dinner here. We chose the date night menu. Meal was faultless. Starters and dessert were shared. Every bite was delectable. For mains I chose the chicken roulade with ricotta and spinach and hubby chose the kinglip. Veggies were done to perfection. Thanks chef. Service was fantastic. Thanks Zama. Live music. Enjoyed it even more because it was saxaphone. Great ambience. Pity patrons are so loud.
Good food. Great service. Friendly staff.
Best Ribs in kzn for sure.
Beautifully decorated venue. Excellent service. Excellent food. Highly recommend the Sunday Carvery.
Loved the food and service, the ambiance was amazing ... steaks and fish are winners sadly the prawns were bland and the sauce was not good at all.
The waiters and waitresses were friendly and their service was good. The only problem was the restaurant manager who was very rude and doesnt know how to speak to customers. There were many things we were not made aware of when we booked the venue and when we spoke to him about it he made us feel as if were lying to him or were taking chances. The place is beautiful but we hardly enjoyed since he was on our throats.
Excellent service and food. Starting buffet on Sunday lunch. Cant wait.
Festive menu was wide enough. Food was exceptional and most pieces were perfect but some didnt meet the standard. It was 30 people ordering @ once.
As always, good service and awesome quality food! And the background live music just great!!
Great atmosphere and good service. The food is on the pricey side but once you take a bite, you realize its worth it. It is a classy restaurant that has earned that title.
Beautiful place, serve good food, even though they kept asking us to lower our voices because we were loud🙄
The food was sublime!
Heard so much good news about Butlers and as such suggested it as a dinner venue for our Exec team year end Supper. Place was good, food was very very good. However the service fell short. It may be that they were quite busy, but we were left waiting and reordering drunks a number of times and the frequency of table courtesy from the waiter was not what I expected. The floor manager came around and assisted a number of times. Which I can appreciate. We must have caught you guys on a bad night. I will come back and try again another time.
Great food, amazing atmosphere and good staff.
A superb restaurant with wonderful service. A must if in the area.
Was looking forward to visiting this place but not sure if I placed to great of an expectation on them, or my palate just wished for something more rich and flavored. Great fine dining setting and arrangement with soft music in the background. Great array of menu through the variety of red and white meat and salads. Alcohol served here as well. Service was good except that we waited an extremely long time to get our food but the company was good so didnt mind the wait. Had pork ribs and filled chicken fillet. Ribs did fall off the bone but the taste was as though basting was just rubbed on after and not cooked in. Chicken fillet just lack a little seasoning of some sort but was still great. Cleared our plates. The prices were moderate and well fitted. We also had not made a reservation which because the establishment wasnt busy we were well accomodated.Covid regulations adhered to with temperature checks and sanitiser on entry and on the tables. Staff always have masks on.
The food was very good . Compliments to the Chef
Great quality food friendly staff