user
Essenwood Park Hotel
296 Stephen Dlamini Rd, Musgrave, Durban, 4001, South Africa
Appearance

Comments
Wo
Review №1

Toilet Dirty, never cleaned from previous guest. Empty Toilet rolls on the floor shows Toilet was never cleaned.Cup provided not washed.Shower also had soap from previous guest.No covid protocol done eg sanitizing, temperatures etc.Very noisyI would not recommend this establishment as it is serving the hourly rate customers and not ideal for families and business travelers..

Da
Review №2

Very nice and neat place with a very good staff .Downside: no alcohol. The night security waphapha.

As
Review №3

Terrible terrible experience:1. My room stunk of smoke due to the room next to me smoking. This resulted in the linen and my belongings smelling of smoke. Such an unpleasant thing if you are not a smoker.2. People were extremely loud all through the night and into the morning. People were screaming, shouting and fighting in their rooms. This place also operates 24/7 so the noise does not stop!3. Cleanliness - I would give it a 4 out of 10.I highly DO NOT Recommend, unless you want a sleepless night.

Le
Review №4

It was clean and tidy. Only issue was having to warm food in the microwave downstairs.

Te
Review №5

Nice place to be... 5 stars rate to the house keepers

Se
Review №6

The stuff are very warm welcoming and friendly and very professional top norch the hotel rooms very clean

No
Review №7

The rules clearly states no smoking but my neighbor was smoking so bad. And my whole room was smelling of nicotine. I couldnt sleep because I have sinuses and I had a severe headache. Very disappointed

Sl
Review №8

The place is simple nice, good and clean but Im not okay with bedding. Can we get a clean bedding set next time?

pr
Review №9

Someone somewhere was smoking, had the nicotine smell in our room the whole night, I couldnt breathe and had sinuses, the pipes in the bathroom were leaking water all over the floor. Was overall a terrible experience, friendly staff though.

Mm
Review №10

Booked there again upon arrival the was no remote for the TV,the bedding was dirty again pillow cases were FILTHY WITH HAIRS ALL OVER AND STAINS.No smoking signs are all over the hotel but it smells like a cigarette factory...My sinuses were soooo bad from the dusty mouldly atmosphere.I would not recommend this place to anyone.

Na
Review №11

Nice well built, clean and accessible

Mo
Review №12

NICE PLACE AND VERY CLEAN LINEN AND TOWELS ENJOYED THE FRIENDLY STAFF AND COZY SCENERY

Ka
Review №13

Nothing fancy, its just a hotel

Mi
Review №14

All round good service

Sa
Review №15

Memories were made.😁🙈Nice place to come and chill at

za
Review №16

It was cold the heater was not working,the had a sock stuck in one of the light holes..doesnt have a charging plug. There was dust inside the cardboard.

Kw
Review №17

Its a decent place, clean and has air conditioning. I think its safe. Got back from a night out around 2ish in the morning and the gate was opened for me as soon as I got there, didnt have to wait at all. I didnt like the breakfast though. You dont really have options. Plus, check out is too soon after breakfast, even on a weekend; but then, maybe I just partied too much the previous night😂😂

Mu
Review №18

This is one lovely, private place. No public interference, no noise, quiet and free let your soul go and relax. Let your soul go!

Bo
Review №19

Simple Hotel but Very very good value for money.

Wo
Review №20

Their rates matches their service. Nice clean rooms, enough space inside their rooms. Great chillas outside their rooms. Secure parking and a very friendly stuff.

Th
Review №21

Great service. In a quiet neighbourhood. The lady who was serving us breakfast is quite a mood lifter.

De
Review №22

Clean. No complaints

Lu
Review №23

Good clean place. Friendly stuff and nice food. Good value for money.

Ch
Review №24

They dont make the effort to hide the behind the scenes. Rooms are nice but walking to an open service way door that show the dirty behind the scenes is not nice. My keycard did not work and that was just too inconvenient. Security guy on night duty was also asleep waited and hooted by the gate for ages.

Ya
Review №25

Room was nice. Price was right. Overall Id say it needs some general maintenance and uplift meant such as the reception area which kills the whole feel of the place.

Li
Review №26

There is no attention to detail. I paid R500 which is value for money if your room is clean. The shower is full of soap scum and mould. So it hasnt been cleaned in a while. The duvet didnt fit the bed size. The teaspoons given was dirty. The locks on the door does not even line up and cant be used. I asked for a twin room that was advertised, they didnt really care about the request. There was a condom in one of the bedside draws .is there anyone that actually checks these rooms? I am sorry i didnt pay R100 more for a clean place.The place needs a good clean and carpets need washing as it smells .And lots more. I wont be back.

Ma
Review №27

The television ar not working properly and they do not want to fix them their furniture not up to the tea

No
Review №28

The view and neatness was perfect

Za
Review №29

Kitchen staff overly friendly. But otherwise it was pretty good. I would go back

az
Review №30

Very cheap and decent

Ms
Review №31

TerribleRoom was dirtyBreakfast was horribleKitchen was filthy, kitchen staff was rudeNot the place to pay your money for

Ra
Review №32

Please keep up the good work and the professional work The staff are very friendly and very helpful Much better people are working here compared to the last time, got new owners

Nt
Review №33

Lacks a lot that would make a comfortable stay, my room was filthy, breakfast was the worst, the passage was smelly. This place needs a lot of work and the amount of money I paid was really not worth it.

Ri
Review №34

Debatable if I would consider returning to this establishment. The place is looking and feeling tired and worn. The price is keen but I dont think they could ask anymore than that for rooms that are not exactly in pristine condition but they are bearable.

Si
Review №35

Wonderful rooms. Clean and most importantly safe.

Im
Review №36

This place has deteriorated drastically since changing management. Reception playing blasting music at 5am..guest screaming and laughing at 11 pm. .no towel in the room...sheets gross..bathroom mouldy..service pathetic..guests drinking Alcohol...for people in the hotel game this place has become a dump..after staying here maybe 30+ times in the past 3-4 years...I wont be returning

pu
Review №37

The standards of this place has surely dropped, from how it used to be.... To how is it now I blame it on the management of the place, clearly the monitoring and maintenance of the place is not being considered as a major factor,if I have to carry on and elaborate it could take me the whole day!

te
Review №38

I Would like to say thanx to Essenwood Park Hotel staff for their warm welcome to the receptionists Zoe and Nicole you where always helpful and on arrival our keys were ready.And our chefs and cleaners Mirriam,Thobile and Goodness thanx very much for the breakfast and our rooms where always clean, Our security guy Lawrence who were always helpful with everything . Our stay was awesome definitely we going to come back . A big thanx to you. From Voyage Club Members and family lots of love❤❤❤

Ma
Review №39

We arrived to a room that wasnt made up yet and were then relocated to another room. Rooms are decent enough - basically just the bear minimum of what you need. Air-conditioning works well but TV is fuzzy. Our bed was not properly made and there was hair on the sheets (!). The complimentary shampoo and body lotion bottles were only three quarters full, meaning they were not replaced after the previous guests. Very strange.Our breakfast experience  was interesting, to say the very least: service was terribly slow and lacking in hospitality. Nobody knew what was going on and nobody seemed to care that we had waited for our tea & coffee and breakfast for over 30 minutes after ordering three times from the same waitress.All in all, not the best stay; fortunately it was just for one night. Pay the extra couple of hundred to stay elsewhere.

De
Review №40

Decent enough. No food served however.

Te
Review №41

Its was lovely.,so clean an peaceful... Definitely cumin back

Ra
Review №42

Small rooms but very neat and aesthetically appealing

Si
Review №43

The breakfast was on point and the lady who welcomed us she was sweet but the is no plug in our room

st
Review №44

Good location, clean rooms, unfortunately our room didnt have a working air-conditioner . And the kitchen lady servicing breakfast wasnt friendly and professional

St
Review №45

Great stay great food. Will be back again when we pass here. And I will advice people to come

No
Review №46

Very convenient, well located and affordable.

Do
Review №47

Luxury room for a very low price. Quite the bargain. However dispite the nk smoking sign ppl where smoking insidie d bathrooms which spraid smoke through the vent to d next room just a breathing nightmare.

Ci
Review №48

Stayed at this hotel for 2 nights, from 20th march 2104, purchased deal vouchers. rooms and hotel were very clean and beds were comfortable. Full English breakfast was described but was not served. They didnt have jams and sweeteners. The chef was waiter as well!!! The staff were not informed about how the spa vouchers worked with the hotel stay! The offer was just a gimmick to draw clients! I certainly was very unhappy with all the negative responses when i questioned the deal.

Az
Review №49

Good overnight stop of you just need a decent place to stay. The king bed is nice.

El
Review №50

Great service. Great food. Great vibe. Reli nice

LE
Review №51

Beautiful and spacious accommodation with king size beds. Being an Islamic establishment theres no drinking on the premises, with a strict fine of R200.

Si
Review №52

Great place , great staff, I highly recommend it but Alcohol is not allowed.

DE
Review №53

Management and staff very friendly, rooms are very nice I did not want to leave.

Vi
Review №54

Excellent admin service

pl
Review №55

It was just for checking up the place. Nice but tbier price are upnormal

St
Review №56

Reception not welcoming. The guy who was at the reception had his shirt unbuttoned showing his chest like his on some park. The room was so smelling.

Pa
Review №57

Fantastic hotel verrry good service room are awesome

Ma
Review №58

Verry good serves, hotel is verry cleen & serves also good, we r verry happy thank you👍👍👍

Un
Review №59

Very peaceful with great Wi-Fi.. clean and very comfortable bed.

Dr
Review №60

This is a Halaal hotel so no alcohol, no bacon and any other unclean thing!😡 In fact, there are signs everywhere notifying guests that they will be fined R500,00 if they are found in possession of, or consuming, liquor! Other than the Wi-Fi that wasnt working for the duration of my whole stay, this place is not liberal nor accommodating to people who are non-muslims. That is all!!

Da
Review №61

Rooms very neat. Service friendly.

th
Review №62

Nice needs to replace carpets

Ta
Review №63

Good place to stay very comfterble and its situated in a very good place

He
Review №64

Close to amneties

Po
Review №65

It would be better if they had a fridge and microwave in the the room.

Pr
Review №66

If all other hotels are booked out, its not a bad last option

Pa
Review №67

Cheap, clean and well situated.

Ch
Review №68

Decent hotel for what your paying, highly recommended.

th
Review №69

I just love the coffee

Su
Review №70

Very bad - not at all what was adverted on the site. We were embarrassed to host external candidates

Ma
Review №71

Needs more airflow, place gets stuffy. Staff is how ever very friendly.

Sl
Review №72

I was not impressed at all..carpets are dirty,our toilet was not flushed,rooms dont smell fresh..I couldnt believe my eyes when I saw 2 males cleaning the rooms,1 was upstairs and 1 was downstairs. That is why that place is not properly cleaned and the amount of money we paid wasnt worth it at all..that place is beautiful but needs someone to care for it properly!

Ne
Review №73

The worst service ever! Stuff at the reception were rude and not friendly, the food was not good. The only friendly person I saw was the house keeper, the rest of the stuff need training on customer service.

Vi
Review №74

Friendly staff.CleanFood is goodComfortable bed and luxurious beddings

St
Review №75

It is good very welcoming people working there

ya
Review №76

Ate at the restaurant called the Zambezee...food was excellent service was good only delay was service of food coming from the kitchen..a bit of delay where we did not recieve our meals all at once..and beverages also took long to get to us..but I would recommend the restaurant for an excellent meal..have not stayed in the hotel itself so no comment on that

Va
Review №77

Hi i purchased this daddys deal from a friend cos she couldnt make it to come....a big mistake cos what was on the internet and what we got was pathetic.Firstly when we got here the maid didnt know what she was doimg anyway led us to the room...i asked her what facilities has the hotel got and she said nothing except a room.Secondly when the guy came to the room i asked him for the free wifi he said it only works at the bottom...so where in the bottom do you sit and use your wi....Thirdly i asked the guy if he could givee 2 of the same glasses to drink from and he came back with a clear glass and anoda small blue glass which i wonder was the maids cos it was so dirty....for a hotel there should be clean glasses in the room. Fourthly the towels that were given to us was hand towels nt bath towels or sheets...when asked for anoda blanket the maid said she does not have anoda one.Nw is the service a hotel offers...i wouldnt even pay 400.00 jus to sleep let alone pay 1000 a nite...i have bought many daddys deals before bt not pathetic hotels like what you potray to be a 4 star hotel on the internet with all the pics that ypu have on there is lies.My partner and i are professional people im a nurse and he a lawyer we dont need this pathetic service. When i wanted my money back the maid that was here said we cant have it and i still said to the guy this was pathetic...if i wanted a room only i would have elsewhere. My partner will be taking this up further for all the false pics that are been put on the internet...a very disatisfied customer.

Ka
Review №78

Reason no alcol no dinner had to drive out to have it.2

Mu
Review №79

Nice decent place good breakfast

sa
Review №80

It was awesome

No
Review №81

Friendly staff and great environment.

As
Review №82

Good

Ma
Review №83

Clean an very neat rooms

ke
Review №84

The hotel is so nice i love it

Zi
Review №85

Very clean, cosy and quiet place...

Os
Review №86

Great place to eat seafood

Of
Review №87

I had booked 2 rooms but when I get there they had booked 5 rooms in my name and the overall service was bad to top it of found a gecko in my room

Am
Review №88

Im totally disappointed at your service, mistakenly forgot my black coat on Monday. Upon inquiring, nothing has been found.

GO
Review №89

Friendly stuff theres also breakfast at the premises

no
Review №90

Great accommodation, clean and tidy

Lo
Review №91

The place stank. Please make sure yoyr carpets are changed they smell.

BR
Review №92

Very nice experience

Ro
Review №93

Nice enviroment

Le
Review №94

Amazing accommodation

De
Review №95

Good service

Bu
Review №96

Nice and clean place to be

Sl
Review №97

Very clean place...I will surely visit again 🤸

No
Review №98

I dont understand why its expensive, when its the way it is

Ml
Review №99

Stunning rooms....

No
Review №100

I like the fact that this Hotel is close to Musgrave and Florida road , so there is so much to do.

Information
64 Photos
100 Comments
3.4 Rating
  • Address:296 Stephen Dlamini Rd, Musgrave, Durban, 4001, South Africa
  • Site:http://essenwoodparkhotel.co.za/
  • Phone:+27 31 201 1945
Categories
  • Conference center
  • Hotel
Similar organizations